JS
Jessica S.
Small-Business (50 or fewer emp.)
"Great for Insurance"
4/5
What do you like best about HawkSoft?

It's pretty user friendly and easy to learn. Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

I wish there were more templates for commercial policies. Boats could include more as well when entering. Review collected by and hosted on G2.com.

Response from of HawkSoft
Edit edit

Thank you for the review, Jessica! We are happy to hear that the system is user friendly. We appreciate your feedback as well. Please click the link below and submit an inquiry form so your dedicated HawkSoft Customer Success Manager can reach out to you and assist you with customized templates.

See how HawkSoft improved
Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Client Services Receptionist"
5/5
What do you like best about HawkSoft?

Your system is very user friendly. The seamless ease of access exceeds other agency management systems I have used. The help desk employees are amazing . Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

I have used other agency management systems, and by far you are above all others . No complaints, other than the occasional Cloud internet issues. Review collected by and hosted on G2.com.

Response from of HawkSoft
Edit edit

We are happy that you're enjoying the integration with Formstack and that our product support team has delivered an exceptional experience. Thank you for the kind review and let us know how we can help your agency in the future.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Hawksoft is user friendly"
5/5
What do you like best about HawkSoft?

It is easy to use and stores a lot of information. It also can manage workflows and simplify the quoting process. Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

Some of the processes take a bit of time to learn. Review collected by and hosted on G2.com.

Response from Rachel Stauffer of HawkSoft
Edit edit

Thanks for leaving us a great review! We're glad to hear you're satisfied with our client and task management features, as well as our email functionality. Thanks for being a HawkSoft customer!

JH
Jeff H.
Small-Business (50 or fewer emp.)
"Hawksoft experience"
5/5
What do you like best about HawkSoft?

The support is fantastic. It is pretty intuitive. Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

Using the parallels environment is slow and annoying Review collected by and hosted on G2.com.

Response from Rachel Stauffer of HawkSoft
Edit edit

Thanks for the great review, Jeff! Happy to hear you're satisfied with our product and support team. Thanks for sharing your feedback about Parallels - we're excited to be roll out our new cloud platform this year, which can be accessed without the use of Parallels. Looking forward to an even better HawkSoft experience!

IG
Ivonne G.
Small-Business (50 or fewer emp.)
"Ive worked with them for 7 years and their software is very user friendly and simple to work with."
5/5
What do you like best about HawkSoft?

The display and how easy it is to work with. Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

I wish they could automatically add VINs when doing an evidence of insurance. Review collected by and hosted on G2.com.

Response from of HawkSoft
Edit edit

Thank you for the kind review, Ivonne! We're happy that you find HawkSoft very user friendly. We appreciate you expressing your concern about automatically adding VINs. If you have any further questions about HawkSoft in the future, don't hesitate to reach out!

EB
Eric B.
Small-Business (50 or fewer emp.)
"Easy to work with and none of the "extra accounting features" I do not need as an agency."
5/5
What do you like best about HawkSoft?

Back-and-forth compatibility with raters. Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

No space for notes on each policy "page" without creating a client tag. Review collected by and hosted on G2.com.

Response from Rachel Stauffer of HawkSoft
Edit edit

Thanks for leaving us a great review, Eric! Glad to hear you're happy with HawkSoft's rater integration and documentation features. We've noted your feedback about your desire for functionality similar to client tags, but at the policy level. Thanks for sharing!

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Works great for us!"
5/5
What do you like best about HawkSoft?

With the size of our organization, it is beneficial to have all the data together but also be able to split it out by location/office. HawkSoft is geat to work with! Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

HawkSoft works hard to stay current with advancing technology, but sometimes it feels like they are lagging behind. Review collected by and hosted on G2.com.

Response from of HawkSoft
Edit edit

Thank you for the five-star review! We appreciate your feedback on HawkSoft staying up to date with technology. HawkSoft 6 will open up a lot of possibilities for the platform and we are excited for how it will benefit agencies. Please don't hesitate to reach out to us in the future if you have any questions.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"User Friendly"
5/5
What do you like best about HawkSoft?

The software is easy to use and helps us as a team service our clients. Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

The software can sometimes run slow which makes it harder to service our clients in a timely manner. Review collected by and hosted on G2.com.

Response from of HawkSoft
Edit edit

Thank you for the review! We are happy to hear that HawkSoft is easy to use and helps your agency be more efficient. Please let us know how we can assist your agency in the future.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Hawksoft"
4.5/5
What do you like best about HawkSoft?

Hawksoft is very user-friendly and allows for many tutorials and helpful links for new users. Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

the cloud system does not integrate well outside of cloud when needing to upload or find documents Review collected by and hosted on G2.com.

Response from of HawkSoft
Edit edit

We are glad that you find HawkSoft very user-friendly! We appreciate your input on the uploading or finding of documents. We encourage you to reach out to our product support team if you need assistance. Thank you for the great review!

RP
Rebecca P.
Small-Business (50 or fewer emp.)
"Hawksoft Hawksoft Hawksoft"
5/5
What do you like best about HawkSoft?

Hawksoft has simplified so much for our agency. From commissions, downloads, inputting data, saving files, keeping our clients information safe and in one place Review collected by and hosted on G2.com.

What do you dislike about HawkSoft?

I do wish it had more automation........ Review collected by and hosted on G2.com.

Response from of HawkSoft
Edit edit

Rebecca, thank you for taking time out of your day for such a thoughtful review. We are happy that we made things simpler for your agency. In terms of automation, I'd encourage you to reach out to us and explain what you're looking for. We also have an expansive API program that can assist you.