--- title: Hawksearch Reviews meta\_title: 'Hawksearch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 79 reviews by the users' company size, role or industry to find out how Hawksearch works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 79 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Hawksearch Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Hawksearch but has limited features. Are you part of the Hawksearch team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Hawksearch is an Artificial Intelligence driven personalized search and recommendations platform that powers success for any size business across all industries. Our goal is to ensure brands have innovative tools to deliver an accurate, relevant search experiences enabling users to find the relevant results for their needs in context, no matter the device, platform, or language. Having completed over 800+ implementations, Hawksearch is utilized for delivering engaging and personalized search experiences through our innovative features, which enable marketers, merchandisers and developers to accomplish their goals. Hawksearch's advanced machine learning and automation handle all the reactive and day-to-day monitoring allowing your team to focus on the big picture solution. Our conversion analyzer is built to understand your customer's keywords and convert them into phrases contained in your data. With built in metric families and libraries, you no longer need to have hundreds of synonyms to handle unit of measure and other metrics. * * * Seller [Bridgeline Digital](https://www.g2.com/sellers/bridgeline-digital) Discussions [Hawksearch Community](https://www.g2.com/products/hawksearch/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Paul Nashawaty (Digital Transformation Executive | Author | Product & Solutions Marketing Leader | Speaker | Technology Evangelist ) Show More ## Pricing Pricing provided by Hawksearch. ### Core $450.00 Per Month ### Premium $750.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/hawksearch/pricing) ## Top-Rated Alternatives [ ![Algolia](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Algolia") Algolia 4.5/5(453) ](https://www.g2.com/products/algolia/reviews) [ ![Athos Commerce](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Athos Commerce") Athos Commerce 4.5/5(221) ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews) [ ![Coveo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coveo") Coveo 4.3/5(142) ](https://www.g2.com/products/coveo/reviews) [ View All Alternatives ](https://www.g2.com/products/hawksearch/competitors/alternatives) ## User Insights Average based on 79 real user reviews. Implementation Time 5 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Hawksearch Integrations (7) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Epicor Prophet 21 ](https://www.g2.com/products/epicor-prophet-21/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Inriver ](https://www.g2.com/products/inriver/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Magento Open Source ](https://www.g2.com/products/magento-open-source/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimizely Commerce Connect ](https://www.g2.com/products/optimizely-commerce-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimizely Configured Commerce ](https://www.g2.com/products/optimizely-configured-commerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimizely Content Management System ](https://www.g2.com/products/optimizely-content-management-system/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ROC Commerce ](https://www.g2.com/products/roc-commerce/reviews) Show More ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 9/13/2016 "Using Hawk Search for our Sitecore customer facing website " 3/5 What do you like best about Hawksearch? The faceted searches and easy to use dashboard make it simple to tailor search results to our specific customer base. It has allowed us to shift some of the search customization to our marketing team. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? The ability to sort is very simple. We need to create more complex sorting algorithms (i.e. boost x and y equally then sort alphabetically) and there doesn't seem to be a way to do that. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? We have a number of dynamically generating pages which use Hawk Search to present data is a specific way. We're hoping to be able to refine this as we learn more about the product. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Elizabeth M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth M.") EM Elizabeth M. Sr. Director of Merchandising Retail Mid-Market (51-1000 emp.) 9/13/2016 "Sr. Director of Merchandising " 5/5 What do you like best about Hawksearch? Easily works with our database so set-up was easy. Also very easy to manage or boost items. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? That we have a second place we have to login and manage things. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? The ability to change search results and increase conversion. Showing people what they want and what we now converts is a huge plus before we could not edit or boost products or suppress certain ones. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Steven Michael G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven Michael G.") SG Steven Michael G. Website Merchandise Coordinator Retail Enterprise (\> 1000 emp.) 9/14/2016 "Good but can be better" 3.5/5 What do you like best about Hawksearch? being able to put the products we want to feature at the top of the page. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? Indexing takes too long and doesn't happen often enough. The preview page needs work... The keyword search in it doesn't work and when you refresh the page it takes you back to the beginning of the preview. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? product placement and instant pushing of products live. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 9/14/2016 "It has been pretty simple" 3.5/5 What do you like best about Hawksearch? That i have access to manipulating products on the site. That i can preview things before products go live to that i can see if the site looks good. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? The bugs and crashes do happen more often than not. Sometimes things appear different in our preview section than on the actual site Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? I have benefited from being able to manipulate products according to the market. That we can pin certain products to the site so that we can make sure we know what the customer sees first. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stefan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stefan T.") ST Stefan T. Executive Vice President - E-Commerce Retail Enterprise (\> 1000 emp.) 9/13/2016 "Hawk has excellent functionality and a responsive service team." 4.5/5 What do you like best about Hawksearch? The tool set is vast and versatile. Love the pinning, boost and bury functions. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? Need to cut down instances of indexing issues. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Limited control and functionality of Endeca was the main reason for the move. We have realized much more control over our merchandising process with Hawk. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 9/14/2016 "A Very Strong Toll When you Know How to Use It." 3.5/5 What do you like best about Hawksearch? Hawk is extremely fast and easy to use. It allows me to make tweaks to search in minutes. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? Sometimes its more complicated than it needs to be and there needs to be more learning resources out there for it. Review collected by and hosted on G2.com. Recommendations to others considering Hawksearch: I would say for most ecom businesses hawk could be a good solution, its not the best right now, but they are always improving Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Hawk allows use to tweak search in order to generate the most sales Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BT Bobby T. Director of Ecommerce Consumer Goods Mid-Market (51-1000 emp.) 9/13/2016 "Very Happy with Platform" 4.5/5 What do you like best about Hawksearch? The ease of being able to adjust the search results. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? There are limited features and there is a cost associated with any additional features that you want. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Search for a large number of SKUs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") AB Verified User in Business Supplies and Equipment Mid-Market (51-1000 emp.) 9/13/2016 "Top Notch Support" 4.5/5 What do you like best about Hawksearch? Support is very responsive and knowledgeable. Their patience with someone coming on board after implementation has been great. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? Haven't found anything yet. This should not be a required field. Review collected by and hosted on G2.com. Recommendations to others considering Hawksearch: Before making any modifications to the system, work with it as is to see if the functionality will work for you. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Customer website search. Not sure of the benefits yet. We are still working through internal processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 9/29/2016 "Powerful search tool that integrates well. " 3.5/5 What do you like best about Hawksearch? The robust data collected gives me insight into how our users are searching throughout our website. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? I feel like the dashboard isn't very intuitive. It's a great source of information but the flow isn't user-friendly. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Looking to create a more unified experience for our shoppers when they use our search tool. In the process of integrating landing pages. Review collected by and hosted on G2.com. Show More Response from Michael Benedict of Hawksearch [Editedit](https://www.g2.com/survey_responses/hawksearch-review-174644/official_response/edit) Thanks for taking the time to review our product. We appreciate it. We have made many changes since this review and are actively working on another significant reporting release for early next year. We would love to talk with you about your feedback on reporting to get additional perspectives. If you would be willing, please reach out to your account manager or feedback@hawksearch.com and our product team will schedule time with you to review. Thanks again. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 9/13/2016 "Director of eCommerce Ops." 4/5 What do you like best about Hawksearch? The ability to make changes on the fly and have them display online quickly Review collected by and hosted on G2.com. What do you dislike about Hawksearch? no pagination on my facets. should have a show all in the dashboard. not having the ability to turn off a facet if there are no differences. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? catering to the customers behaviors. displaying what they want to see Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Hawksearch? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Hawksearch ](https://www.g2.com/products/hawksearch/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How does Hawk Search help SEO? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/seo-d353edd0-94c1-4f71-8558-6ed976ad2c2e) GU Guest User What is Hawksearch used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-hawksearch-used-for) [ View all Discussions ](https://www.g2.com/products/hawksearch/discuss) ## Pricing Options Pricing provided by Hawksearch. ### Core $450.00 Per Month ### Premium $750.00 Per Month ### Enterprise Starting at $1,250.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/hawksearch/pricing) Hawksearch Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e8b7928d2e1cefffe2f9fb20febf2898/algolia.png "Product Avatar Image") Algolia 4.5/5(453) [ Compare Now ](https://www.g2.com/compare/algolia-vs-hawksearch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_278b0f88dac17a7e0659be5fc46789da/athos-commerce-athos-commerce.png "Product Avatar Image") Athos Commerce 4.5/5(221) [ Compare Now ](https://www.g2.com/compare/athos-commerce-athos-commerce-vs-hawksearch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_55979ca365664a3abc807b93a0ef9e35/coveo.png "Product Avatar Image") Coveo 4.3/5(142) [ Compare Now ](https://www.g2.com/compare/coveo-vs-hawksearch) ##### ##### Hawksearch Features Analytics Reports & Analytics Merchandising Product Search Administration Integrations Dashboard Search Setup Indexing Auto Complete Product Information [ View More Features ](https://www.g2.com/products/hawksearch/features) ##### Categories on G2 [E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization)[E-Merchandising](https://www.g2.com/categories/e-merchandising)[E-Commerce Search](https://www.g2.com/categories/e-commerce-search) [E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization)[E-Merchandising](https://www.g2.com/categories/e-merchandising)[E-Commerce Search](https://www.g2.com/categories/e-commerce-search)[Site Search Software](https://www.g2.com/categories/site-search-software) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Otter PR vs WebiMax: which reputation management services platform delivers better measurable ROI for marketing managers?](https://www.g2.com/discussions/otter-pr-vs-webimax-which-reputation-management-services-platform-delivers-better-measurable-roi-for-marketing-managers)[top contract management software](https://www.g2.com/discussions/what-are-your-top-contract-management-software-picks-in-2025)[What is the top MFA platform for securing enterprise applications?](https://www.g2.com/discussions/what-is-the-top-mfa-platform-for-securing-enterprise-applications) [What is the best software for tracking project hours?](https://www.g2.com/discussions/what-is-the-best-software-for-tracking-project-hours)[What's the best ATS for companies running multiple open roles and hiring processes simultaneously?](https://www.g2.com/discussions/which-applicant-tracking-systems-do-professional-recruiters-trust-most-based-on-real-user-reviews)[Pros and Cons Details](https://www.g2.com/products/hawksearch/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)