--- title: Hawksearch Reviews meta\_title: 'Hawksearch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 79 reviews by the users' company size, role or industry to find out how Hawksearch works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 79 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Hawksearch Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Hawksearch but has limited features. Are you part of the Hawksearch team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Hawksearch is an Artificial Intelligence driven personalized search and recommendations platform that powers success for any size business across all industries. Our goal is to ensure brands have innovative tools to deliver an accurate, relevant search experiences enabling users to find the relevant results for their needs in context, no matter the device, platform, or language. Having completed over 800+ implementations, Hawksearch is utilized for delivering engaging and personalized search experiences through our innovative features, which enable marketers, merchandisers and developers to accomplish their goals. Hawksearch's advanced machine learning and automation handle all the reactive and day-to-day monitoring allowing your team to focus on the big picture solution. Our conversion analyzer is built to understand your customer's keywords and convert them into phrases contained in your data. With built in metric families and libraries, you no longer need to have hundreds of synonyms to handle unit of measure and other metrics. * * * Seller [Bridgeline Digital](https://www.g2.com/sellers/bridgeline-digital) Discussions [Hawksearch Community](https://www.g2.com/products/hawksearch/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Paul Nashawaty (Digital Transformation Executive | Author | Product & Solutions Marketing Leader | Speaker | Technology Evangelist ) Show More ## Pricing Pricing provided by Hawksearch. ### Core $450.00 Per Month ### Premium $750.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/hawksearch/pricing) ## Top-Rated Alternatives [ ![Algolia](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Algolia") Algolia 4.5/5(453) ](https://www.g2.com/products/algolia/reviews) [ ![Athos Commerce](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Athos Commerce") Athos Commerce 4.5/5(221) ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews) [ ![Coveo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coveo") Coveo 4.3/5(142) ](https://www.g2.com/products/coveo/reviews) [ View All Alternatives ](https://www.g2.com/products/hawksearch/competitors/alternatives) ## User Insights Average based on 79 real user reviews. Implementation Time 5 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Hawksearch Integrations (7) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Epicor Prophet 21 ](https://www.g2.com/products/epicor-prophet-21/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Inriver ](https://www.g2.com/products/inriver/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Magento Open Source ](https://www.g2.com/products/magento-open-source/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimizely Commerce Connect ](https://www.g2.com/products/optimizely-commerce-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimizely Configured Commerce ](https://www.g2.com/products/optimizely-configured-commerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimizely Content Management System ](https://www.g2.com/products/optimizely-content-management-system/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ROC Commerce ](https://www.g2.com/products/roc-commerce/reviews) Show More ![Eric C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric C.") EC Eric C. Online Marketing Manager Retail Small-Business (50 or fewer emp.) 7/13/2016 "Great Product! Wonderful Company to Work With" 5/5 What do you like best about Hawksearch? We have been using Hawk Search for a little over 3 years and have been VERY happy with the product. However, the user friendly interface and attentive customer support really add to the value. We have had very few reasons to contact support for issues/problems, but they have been able to help us optimize our use of the solution in many ways. Most of our questions have been answered within 24 hours and they have been willing to jump on demos/calls with us whenever needed. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? Haven't really come across any dislikes. Like anything, cost could be less, but it's a pretty reasonably priced solution and the value it provides definitely justifies the cost. Review collected by and hosted on G2.com. Recommendations to others considering Hawksearch: Before implementing, lay out a framework of how you'd like your fields and facets set up. It will make life easier later. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Prior to using Hawk, we had very basic search functionality on our site, which was irritating to customers and made the shopping experience less than desirable. Since the change, we've received numerous compliments from customers, and employees at our store have also benefited from quicker/easier searching. We've seen customers finding some of our older products or items with "broken sizes" much easier than before, which has led to an increase in orders for this type of merchandise. Previously, these items kind of got lost on the site and weren't viewed very often. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nathaniel N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathaniel N.") NN Nathaniel N. Director of Multi-Channel Marketing Wholesale Mid-Market (51-1000 emp.) 7/12/2016 "More Customization - Less Time Implementing" 4.5/5 What do you like best about Hawksearch? The best feature of Hawk Search is the customization allowed to a Marketer. The dashboard and tool set allows a company to quickly review, change and provide quick personalization, without the need of a large technical team. The visible score and boost figures will allow you test and improve your results sets much quicker. The support team is very responsive and has provided some great customization options. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? The reporting is very vanilla. It is the basic out of the box reporting you would get for most site search options. I would suggest keeping another analytics tool to help you develop insights. Review collected by and hosted on G2.com. Recommendations to others considering Hawksearch: Do your homework and put them up against other platforms. While no solution is for everyone - I feel the Hawk solution is a great product with great support. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Our business model includes a good amount of offline lead generation to compliment an eCommerce site. We were looking for a solution that allowed us to bring in impactful KPIs from offline to influence the results sets online. Not only did Hawk allow us to bring in those metrics, the platform allowed to configure them and provide boost/bury settings to make them more accurate. A big plus for our profitability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Import and Export](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Import and Export") AI Verified User in Import and Export Enterprise (\> 1000 emp.) 9/29/2016 "I recommend Hakwsearch" 5/5 What do you like best about Hawksearch? We use Hawksearch for two of our B2B websites. We have run into situations where we needed to change the way products were searched and how customers can find them. Hakwsearch always gave us detailed descriptions of how to change the settings and get to the solution we needed fast. They even spent a few hours walking us through our entire back end to make sure we knew how to use the features that work best for our website. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? Sometimes the turn around with our questions wasn't as fast as it could be. If we ran into a situation that was immediate, we didn't get a response very quickly. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Hakwsearch has made it much easier for our customers to find our products right away and kept our search results organized. They were very helpful to our business and have helped us increase our website searches. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 9/16/2016 "Great Tool for Some Uses, Limited Capabilities or Bugs for Other Uses" 2.5/5 What do you like best about Hawksearch? Banner scheduling for various triggers is easy-to-use & well-equipped to handle our needs for promotional content as well as evergreen content. Landing page building can be really simple if the appropriate fields are linked. Boost/bury rules & item pinning are great tools to manipulate the product offering on a page. We utilize a strategy that requires manipulation, so we leverage these tools extensively. However, there's room for improvement. Including complete override of Hawk's algorithm that sorts products on a page & more robust pinning options. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? UI/UX in the dashboard could use some improvement: there's a lot of unnecessary navigation required to make updates across one landing page as well as review your updates. Many times my updates require going into 3 or 4 different dashboards to update pins, bury/boost rules, content, and facets. There are also bugs with icons, so you may need to rely on memory or alt-tags to know where to go. And there is limited capacity to filter/sort/etc. items within each dashboard. Item Pinning was a great improvement, but the limited capacity to actually pin items ANYWHERE on a page, versus at the top of a page, could be improved. Analytics & reporting needs a complete overhaul. We find a lot of discrepancies between Hawk internal reporting & Google Analytics, as well as other analytics tools. They tend to be more surface level & less detailed and utilitarian than desired. Overall, I think Hawk Search is a great tool for some users with smaller product offerings & a limited number of custom landing pages required. Review collected by and hosted on G2.com. Recommendations to others considering Hawksearch: Great for some users, depending on product offering size & number of landing pages required. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Our CMS does not support custom landing pages, so we leverage Hawk's landing pages to fill in this gap. Also solving the problem of needing more robust search for our large product offering & offering our customers more facets to filter their search results. Since our current site design does not offer filtering within a category, we build out landing pages to support this customer need since many of our categories have 100+ products. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Small-Business (50 or fewer emp.) 11/23/2015 "Robust Search Engine with Great Configurability" 3/5 What do you like best about Hawksearch? I enjoy the team's ability to troubleshoot any issues we have and resolve them within a very short period of time. This is a very valuable service that most companies do not offer consistently. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? I dislike the integration with our e-commerce software but that is in no way an issue that Hawk Search can resolve. Our software is a bit outdated and we are migrating to Magento so these issues should be resolved. Review collected by and hosted on G2.com. Recommendations to others considering Hawksearch: I strongly urge small businesses that want to expand on their user search experience to explore options such as Hawk Search. Specifically in the merchandising aspect, it provides quite a bit of power over generic site searches and allows you to cater the search experience to the search queries or users as opposed to generic layouts. Definitely worthwhile to explore this option! Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? We are solving the lackluster search experience we used to have by offering the customer a much more diverse and user-friendly search engine. Review collected by and hosted on G2.com. Show More 9/13/2016 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Enterprise (\> 1000 emp.) 11/25/2015 "Early, But Very Promising" 4/5 What do you like best about Hawksearch? I will approach this review more from a development side than a business-users, keen on relevancy of results. The Hawk Search platform is very intuitive, eCommerce focused, and rich in features. The foundation the team has built is a strong one, one that is sure to improve with time and refinement. The team itself is open to change, discussion, and working with the client; from sales to project management to development. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? We have found a few gaps in their API, but again, the team has been very accommodating to correcting those and working with us. We were also transitioning from another product that their organization provides, and found the transition process a little more complicated than we were left to believe from the sales pitch. However, to both of these points, the team has proactively sought feedback and made us feel valued for sharing honest feedback. Review collected by and hosted on G2.com. Recommendations to others considering Hawksearch: If you have a lot of product data attributes, plan to use their API, and have a base of products with a lot of similarities (but in need of unique results), plan to spend time with the initial setup. The tool is there to facilitate a great experience, but it isn't as simple as turning it on and running with it. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? We are attempting to solve mediocre to poor search results with our current platform, gain additional control of the presentation/frontend development, and have a platform that we can build onto with additional features. We are already seeing data relevancy improvements, as well as gaining complete control over the frontend development, giving us greater autonomy. Review collected by and hosted on G2.com. Show More 9/13/2016 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mahmoud E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahmoud E.") ME Mahmoud E. Bilingual Senior Web consultant and developer Internet Mid-Market (51-1000 emp.) 9/14/2016 "Integration of the Hawk search" 5/5 What do you like best about Hawksearch? Perfect search for online e-commerce website, easy to integrate and deliver the perfect result in short time. Very sophisticated and easy to use. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? nothing I was happy with the way how the search works Review collected by and hosted on G2.com. Recommendations to others considering Hawksearch: Yes i will definitely recommend it to everyone Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? We had issues with our search function, so we reach out to the Hawk search team and they were very helpful, I work very close with them to implement their solution, everything was professional and we happy for having the hawk search to help our customer to navigate easily in our website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Adriana C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adriana C.") AC Adriana C. customer service representative Paper & Forest Products Mid-Market (51-1000 emp.) 9/13/2016 "Hawk Search Review" 5/5 What do you like best about Hawksearch? I like the customer service, always there to help and very friendly. Jayssa Vicente is a huge help on navigating hawk Search. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? I Don't like that its not very user friendly, what i mean by this is that is that its not very easy to figure out how to do something.... i wish there where some how to guides or PDF. Something that can guide me and show me examples of the programs available. Review collected by and hosted on G2.com. Recommendations to others considering Hawksearch: make the website a bit more user friendly. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Search functionality is something we are constantly trying to upgrade Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 9/16/2016 "Not very intuitive" 3.5/5 What do you like best about Hawksearch? Scheduling boosts in advance is easy to do and the new pinning feature is nice to have. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? Poor reporting Not able to associate pages to products, only products to pages, so knowing what pages the product is showing on is impossible Not able to see what pages boosts are applied to Review collected by and hosted on G2.com. Recommendations to others considering Hawksearch: They are still improving the product, but in the time that I have worked with it many great enhancements have been made. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? We are able to boost products and schedule those boosts to coincide with different promotional changes. This improves product sales and performance when we are showing the products that are most relevant to the promotion, so that the customer has less time searching for what they need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods") AS Verified User in Sporting Goods Small-Business (50 or fewer emp.) 9/13/2016 "Great search and navigation and monthly updates with new features" 4.5/5 What do you like best about Hawksearch? Once Hawk Search is setup, it runs in the background and rarely needs any intervention on our part. We add new banners and campaigns on occasion, and Hawk does the rest. It learns what products people are search for most and can push those products to the top of the search results. We can also tell Hawk which products we would like pushed to the top. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? We haven't really had any dislikes. The cost was the main concern, but Hawk has proven to be worth the expense. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Our previous solution for search on our website was lacking in every way. We have benefited from the search results, navigation, and product spotlight campaigns. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Hawksearch? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Hawksearch ](https://www.g2.com/products/hawksearch/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How does Hawk Search help SEO? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/seo-d353edd0-94c1-4f71-8558-6ed976ad2c2e) GU Guest User What is Hawksearch used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-hawksearch-used-for) [ View all Discussions ](https://www.g2.com/products/hawksearch/discuss) ## Pricing Options Pricing provided by Hawksearch. ### Core $450.00 Per Month ### Premium $750.00 Per Month ### Enterprise Starting at $1,250.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/hawksearch/pricing) Hawksearch Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e8b7928d2e1cefffe2f9fb20febf2898/algolia.png "Product Avatar Image") Algolia 4.5/5(453) [ Compare Now ](https://www.g2.com/compare/algolia-vs-hawksearch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_278b0f88dac17a7e0659be5fc46789da/athos-commerce-athos-commerce.png "Product Avatar Image") Athos Commerce 4.5/5(221) [ Compare Now ](https://www.g2.com/compare/athos-commerce-athos-commerce-vs-hawksearch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_55979ca365664a3abc807b93a0ef9e35/coveo.png "Product Avatar Image") Coveo 4.3/5(142) [ Compare Now ](https://www.g2.com/compare/coveo-vs-hawksearch) ##### ##### Hawksearch Features Analytics Reports & Analytics Merchandising Product Search Administration Integrations Dashboard Search Setup Indexing Auto Complete Product Information [ View More Features ](https://www.g2.com/products/hawksearch/features) ##### Categories on G2 [E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization)[E-Merchandising](https://www.g2.com/categories/e-merchandising)[E-Commerce Search](https://www.g2.com/categories/e-commerce-search) [E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization)[E-Merchandising](https://www.g2.com/categories/e-merchandising)[E-Commerce Search](https://www.g2.com/categories/e-commerce-search)[Site Search Software](https://www.g2.com/categories/site-search-software) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Otter PR vs WebiMax: which reputation management services platform delivers better measurable ROI for marketing managers?](https://www.g2.com/discussions/otter-pr-vs-webimax-which-reputation-management-services-platform-delivers-better-measurable-roi-for-marketing-managers)[top contract management software](https://www.g2.com/discussions/what-are-your-top-contract-management-software-picks-in-2025)[What is the top MFA platform for securing enterprise applications?](https://www.g2.com/discussions/what-is-the-top-mfa-platform-for-securing-enterprise-applications) [What is the best software for tracking project hours?](https://www.g2.com/discussions/what-is-the-best-software-for-tracking-project-hours)[What's the best ATS for companies running multiple open roles and hiring processes simultaneously?](https://www.g2.com/discussions/which-applicant-tracking-systems-do-professional-recruiters-trust-most-based-on-real-user-reviews)[Pros and Cons Details](https://www.g2.com/products/hawksearch/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)