--- title: Hawksearch Reviews meta\_title: 'Hawksearch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 79 reviews by the users' company size, role or industry to find out how Hawksearch works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 79 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Hawksearch Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Hawksearch but has limited features. Are you part of the Hawksearch team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Hawksearch is an Artificial Intelligence driven personalized search and recommendations platform that powers success for any size business across all industries. Our goal is to ensure brands have innovative tools to deliver an accurate, relevant search experiences enabling users to find the relevant results for their needs in context, no matter the device, platform, or language. Having completed over 800+ implementations, Hawksearch is utilized for delivering engaging and personalized search experiences through our innovative features, which enable marketers, merchandisers and developers to accomplish their goals. Hawksearch's advanced machine learning and automation handle all the reactive and day-to-day monitoring allowing your team to focus on the big picture solution. Our conversion analyzer is built to understand your customer's keywords and convert them into phrases contained in your data. With built in metric families and libraries, you no longer need to have hundreds of synonyms to handle unit of measure and other metrics. * * * Seller [Bridgeline Digital](https://www.g2.com/sellers/bridgeline-digital) Discussions [Hawksearch Community](https://www.g2.com/products/hawksearch/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Paul Nashawaty (Digital Transformation Executive | Author | Product & Solutions Marketing Leader | Speaker | Technology Evangelist ) Show More ## Pricing Pricing provided by Hawksearch. ### Core $450.00 Per Month ### Premium $750.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/hawksearch/pricing) ## Top-Rated Alternatives [ ![Algolia](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Algolia") Algolia 4.5/5(453) ](https://www.g2.com/products/algolia/reviews) [ ![Athos Commerce](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Athos Commerce") Athos Commerce 4.5/5(221) ](https://www.g2.com/products/athos-commerce-athos-commerce/reviews) [ ![Coveo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coveo") Coveo 4.3/5(142) ](https://www.g2.com/products/coveo/reviews) [ View All Alternatives ](https://www.g2.com/products/hawksearch/competitors/alternatives) ## User Insights Average based on 79 real user reviews. Implementation Time 5 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Hawksearch Integrations (7) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Epicor Prophet 21 ](https://www.g2.com/products/epicor-prophet-21/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Inriver ](https://www.g2.com/products/inriver/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Magento Open Source ](https://www.g2.com/products/magento-open-source/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimizely Commerce Connect ](https://www.g2.com/products/optimizely-commerce-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimizely Configured Commerce ](https://www.g2.com/products/optimizely-configured-commerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimizely Content Management System ](https://www.g2.com/products/optimizely-content-management-system/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ROC Commerce ](https://www.g2.com/products/roc-commerce/reviews) Show More ![Samantha F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha F.") SF Samantha F. Marketing Coordinator Small-Business (50 or fewer emp.) 3/2/2026 "Works Exactly as Promised, Reliable and Hassle-Free" 4/5 What do you like best about Hawksearch? It functions as promised and expected without issue. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? High pricing (which is subjective) to get support ongoing Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Smarter search for our website Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Drew J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drew J.") DJ Drew J. Website Strategy and CRO Manager Enterprise (\> 1000 emp.) 12/11/2025 "Outstanding Product with Exceptional Support and Onboarding" 5/5 What do you like best about Hawksearch? Great product with cutting-edge features, responsive support and well organized onboarding process. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? The tuning and feature buildout takes time and effort, but definitely worth it! Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Responsive AI-driven site search that answers customer questions quickly and effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Moeez Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moeez Q.") MQ Moeez Q. Sustainability Specialist Small-Business (50 or fewer emp.) 8/7/2024 "My Review for G2" 5/5 What do you like best about Hawksearch? I particularly like its ability to provide personalized search results and recommendations based on user behavior. This can lead to more relevant and engaging interactions for visitors, ultimately helping businesses improve customer satisfaction and conversion rates. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? the cost can be a concern for smaller businesses or those with limited budgets. Sometimes, the extensive customization options might require significant time and resources to fully leverage, which might be a barrier for some organizations.d Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Relevance of Search Results: Hawksearch helps improve the relevance of search results by using advanced algorithms and machine learning to understand user intent and preferences. This leads to more accurate and useful search outcomes. Personalization: By analyzing user behavior and preferences, Hawksearch provides personalized search experiences and recommendations. This enhances user satisfaction by showing content and products that are more aligned with individual interests. Improved Navigation: It enhances site navigation through features like faceted search and filtering, which makes it easier for users to find what they’re looking for quickly and efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Husain K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Husain K.") HK Husain K. Reliability and Assurance Specialist - Track Enterprise (\> 1000 emp.) 8/27/2024 "Using Hawksearch for Business Improvement" 4/5 What do you like best about Hawksearch? Upside - It helps me analyze the datasets. Also, see the trends in the products so as I order my shipments it can help me see which prodiucts are trending in the market and help me tap in those products. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? Use interface can be something on which Hawksearch can work more on in order to provide intuitve environment Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Recommending me top searches of the products Click conversation ratio Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Marcelo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcelo M.") MM Marcelo M. Sales Representative Analyst Mid-Market (51-1000 emp.) 8/22/2024 "didn't really help me" 2/5 What do you like best about Hawksearch? I love the idea of AI search and Image Search. but when I did use it I didn't have the best experience. wasn't getting the results I expected. Nevertheless, it was a while a go so I would be open to trying again. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? not the results I was expecting. Needs to be more up to date. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Helps me get information on clients and companies I need to approach Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite TR Tom R. Mid-Market (51-1000 emp.) 11/10/2023 "Building the Boat whilst at sea....." 5/5 What do you like best about Hawksearch? - The level of control over search results, and the merchandising/marketing potential of such control, is outstanding. - The ability for the engine to learn and "undersrtand what you are trying to accomplish" - Customization of your Search Results - They were great in implementing the Hawksearch engine on a production build of the site without major disruption. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? Caveat: We are heavily multi-tasking the launch and troubleshooting of a new multi-storefront website. - There was an initial disconnect about the sites being live and in production, instead of sandbox, but that was quickly overcome and solutions offered. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Our initial Search Engine was BigCommerce, out of the box, with only partial built in support by the initial developement team, resulting in the broadest of results that had little to do with the initial search query. Hawksearch's engine, and its tools, lets us completely tailor the results that we want our customers to see when they enter a search query. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Steven C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven C.") SC Steven C. Recruiter Small-Business (50 or fewer emp.) 8/19/2024 "Hawksearch Review: Powerful Yet Needs Refinement" 5/5 What do you like best about Hawksearch? Hawksearch offers excellent customization and AI-driven search results, enhancing user experience. Its integration capabilities with various platforms are also a strong advantage. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? The user interface feels outdated, and the setup process can be challenging for beginners. Additionally, technical support could be more responsive and efficient. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Hawksearch boosts sales with relevant, fast, and personalized e-commerce search. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Enterprise (\> 1000 emp.) 8/28/2019 "Incredibly powerful, easy-to-use search tool" 5/5 What do you like best about Hawksearch? Hawksearch is feature-rich, easy-to-use, and has improved the search function on our website immensely. I especially like that we can tailor the results for individual search terms, easily set up synonyms, and design custom banners to show for specific search terms or results. Customer service is excellent as well! Review collected by and hosted on G2.com. What do you dislike about Hawksearch? There are so many tools in the backend that it's easy to forget where things are if you don't use it very often. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? No problems! I find myself using it to navigate our website on a daily basis because of its ease and effectiveness. I'm a big fan of the boost/bury rules. I also really appreciate that when a search yields no or poor results, we can have a "contact us" banner and text pop up, urging the user to contact us for more help. Review collected by and hosted on G2.com. Show More Response from Michael Benedict of Hawksearch [Editedit](https://www.g2.com/survey_responses/hawksearch-review-3086000/official_response/edit) Thank you so much for the great review and we are so happy you are having such a positive experience with our product. As always, please don't hesitate to contact your account manager for anything you need. And stay tuned for our upcoming roadmap webinar so you can see what other exciting things are bringing to you in 2020 2/26/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Werner v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Werner v.") WV Werner v. Chief Executive Officer Small-Business (50 or fewer emp.) 8/20/2024 "Great Search Engine" 5/5 What do you like best about Hawksearch? User friendly search engine that provides all answers and more that I need Review collected by and hosted on G2.com. What do you dislike about Hawksearch? color scheme is a little harsh- i wish there was options to change it Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? able to curate my searches and tailor to the best fit for me and my company Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Alejandro F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro F.") AF Alejandro F. Marketing Communications Coordinator Mid-Market (51-1000 emp.) 8/22/2024 "Nice UI and easy to integrate" 4.5/5 What do you like best about Hawksearch? It integrates with shopify very well, and their customer support team is great. Review collected by and hosted on G2.com. What do you dislike about Hawksearch? The user interface is a bit outdated. I liked it but i understand it could be better. Review collected by and hosted on G2.com. What problems is Hawksearch solving and how is that benefiting you? Hawksearch benefits me because it helps me avoid irrelevant search results. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Hawksearch? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Hawksearch ](https://www.g2.com/products/hawksearch/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How does Hawk Search help SEO? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/seo-d353edd0-94c1-4f71-8558-6ed976ad2c2e) GU Guest User What is Hawksearch used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-hawksearch-used-for) [ View all Discussions ](https://www.g2.com/products/hawksearch/discuss) ## Pricing Options Pricing provided by Hawksearch. ### Core $450.00 Per Month ### Premium $750.00 Per Month ### Enterprise Starting at $1,250.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/hawksearch/pricing) Hawksearch Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e8b7928d2e1cefffe2f9fb20febf2898/algolia.png "Product Avatar Image") Algolia 4.5/5(453) [ Compare Now ](https://www.g2.com/compare/algolia-vs-hawksearch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_278b0f88dac17a7e0659be5fc46789da/athos-commerce-athos-commerce.png "Product Avatar Image") Athos Commerce 4.5/5(221) [ Compare Now ](https://www.g2.com/compare/athos-commerce-athos-commerce-vs-hawksearch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_55979ca365664a3abc807b93a0ef9e35/coveo.png "Product Avatar Image") Coveo 4.3/5(142) [ Compare Now ](https://www.g2.com/compare/coveo-vs-hawksearch) ##### ##### Hawksearch Features Analytics Reports & Analytics Merchandising Product Search Administration Integrations Dashboard Search Setup Indexing Auto Complete Product Information [ View More Features ](https://www.g2.com/products/hawksearch/features) ##### Categories on G2 [E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization)[E-Merchandising](https://www.g2.com/categories/e-merchandising)[E-Commerce Search](https://www.g2.com/categories/e-commerce-search) [E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization)[E-Merchandising](https://www.g2.com/categories/e-merchandising)[E-Commerce Search](https://www.g2.com/categories/e-commerce-search)[Site Search Software](https://www.g2.com/categories/site-search-software) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Otter PR vs WebiMax: which reputation management services platform delivers better measurable ROI for marketing managers?](https://www.g2.com/discussions/otter-pr-vs-webimax-which-reputation-management-services-platform-delivers-better-measurable-roi-for-marketing-managers)[top contract management software](https://www.g2.com/discussions/what-are-your-top-contract-management-software-picks-in-2025)[What is the top MFA platform for securing enterprise applications?](https://www.g2.com/discussions/what-is-the-top-mfa-platform-for-securing-enterprise-applications) [What is the best software for tracking project hours?](https://www.g2.com/discussions/what-is-the-best-software-for-tracking-project-hours)[What's the best ATS for companies running multiple open roles and hiring processes simultaneously?](https://www.g2.com/discussions/which-applicant-tracking-systems-do-professional-recruiters-trust-most-based-on-real-user-reviews)[Pros and Cons Details](https://www.g2.com/products/hawksearch/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)