# Harold Reviews
**Vendor:** Harold  
**Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)
## About Harold
Personal delivery concierge for customers, providing high quality customer delivery service We are developing a personal delivery concierge for retailers and transport companies named Harold. It autonomously interacts with customers at all stages of last mile delivery, optimizes the route of couriers in real time. Its task is to provide high quality customer service delivery, while maintaining the operational efficiency of couriers. Harold is an add-on to current IT systems, not replacing them.






- [View Harold pricing details and edition comparison](https://www.g2.com/products/harold/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+13%3A50%3A10+-0500&secure%5Bsession_id%5D=5dbc0c6a-ae50-4f6c-b396-03b0c75aaa74&secure%5Btoken%5D=69fd4d7a56f9f182b4cdee7fd8b7166c98238a7b2328f34e2b82894462e313cf&format=llm_user)

## Harold Features
**Dispatching**
- Route optimization
- Auto dispatch
- Order management

**Customer portal**
- Status updates
- Real-time driver tracking
- Customer communication
- Customer feedback
- Delivery customization

**Driver tools**
- Delivery rescheduling
- Proof of delivery
- Onboarding
- Adaptive deliveries

**Reports**
- Delivery metrics
- Heat maps
- Driver rating

## Top Harold Alternatives
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