--- title: Harness Platform Reviews meta\_title: 'Harness Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 313 reviews by the users' company size, role or industry to find out how Harness Platform works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 313 scale: '5' date\_modified: '2026-08-12' parent\_category: name: CI/CD Tools url: https://www.g2.com/categories/ci-cd-tools --- ### Harness Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Harness Platform, making implementation and configuration seamless and efficient. [(114 mentions)](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1364297&qs=pros-and-cons#reviews) Users value the **ease of use and flexibility** in targeting features within the Harness Platform. [(73 mentions)](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1366562&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Harness Platform for easily managing and deploying feature flags. [(49 mentions)](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1364244&qs=pros-and-cons#reviews) Users find the **easy setup** of Harness Platform quick and efficient, leading to immediate cost savings and satisfaction. [(40 mentions)](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1366582&qs=pros-and-cons#reviews) Users value the **easy integrations** with SSO and tools that streamline software delivery on the Harness Platform. [(31 mentions)](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1364343&qs=pros-and-cons#reviews) Users note a **lack of multiple filters** in Harness Platform, limiting flexibility for advanced customization and usability. [(23 mentions)](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1363475&qs=pros-and-cons#reviews) Users face **limitations in configuration management** , including issues with renaming and deleting toggles that complicate usability. [(20 mentions)](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=2068367&qs=pros-and-cons#reviews) Users note a **lack of multiple filters** and missing features in the Harness Platform, limiting its overall usability. [(20 mentions)](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1367110&qs=pros-and-cons#reviews) Users find the **steep learning curve** challenging, particularly due to complicated settings and insufficient documentation. [(17 mentions)](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1363350&qs=pros-and-cons#reviews) Users find the **UI complex and clunky** , which can complicate the overall user experience with the platform. [(16 mentions)](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1365816&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Harness Platform ##### 1. Ease of Use Users appreciate the **ease of use** of Harness Platform, making implementation and configuration seamless and efficient. [ See 114 mentions ](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1364297&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Deployments with a Clean, User-Friendly Interface" What do you like about Harness Platform? It helps in saving time while managing deployments. There is no need of worrying about scripts or manual steps, like everything just flows from buildi ![Sunil A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil A.") SA Sunil A. Enterprise (\> 1000 emp.) 4.5/5 "Harness - World of automation" What do you like about Harness Platform? Harness is straightforward to use and really speeds up getting work done. The built-in connectors are especially useful, making integrations smooth an ##### 2. Features Users value the **ease of use and flexibility** in targeting features within the Harness Platform. [ See 73 mentions ](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1366562&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.0/5 "Versatile Platform with Room for Feature Maturity" What do you like about Harness Platform? It feels like jack of all trades with good options for everything from ci/cd to chaos engineering ![Sunil A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil A.") SA Sunil A. Enterprise (\> 1000 emp.) 4.5/5 "Harness - World of automation" What do you like about Harness Platform? Harness is straightforward to use and really speeds up getting work done. The built-in connectors are especially useful, making integrations smooth an ##### 3. Feature Flags Users appreciate the **user-friendly interface** of Harness Platform for easily managing and deploying feature flags. [ See 49 mentions ](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1364244&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.0/5 "Versatile Platform with Room for Feature Maturity" What do you like about Harness Platform? It feels like jack of all trades with good options for everything from ci/cd to chaos engineering ![Inga V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Inga V.") IV Inga V. Mid-Market (51-1000 emp.) 5.0/5 "It offers a lot in regards to A/B testing or controlled feature roll out" What do you like about Harness Platform? Once it is set up and integrated, it is easy to set up new feature toggles. It gives a lot of control on running A/B tests, when you need to setup mor ##### 4. Easy Setup Users find the **easy setup** of Harness Platform quick and efficient, leading to immediate cost savings and satisfaction. [ See 40 mentions ](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1366582&qs=pros-and-cons#reviews) See Related User Reviews ![Sunil A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil A.") SA Sunil A. Enterprise (\> 1000 emp.) 4.5/5 "Harness - World of automation" What do you like about Harness Platform? Harness is straightforward to use and really speeds up getting work done. The built-in connectors are especially useful, making integrations smooth an ![Chris H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris H.") CH Chris H. Mid-Market (51-1000 emp.) 4.5/5 "User-Friendly Interface for Easy Management of Splits and Segments" What do you like about Harness Platform? The user interface is easy to understand and explain to others. Once the splits and segments are built, adding and removing individuals and groups is ##### 5. Easy Integrations Users value the **easy integrations** with SSO and tools that streamline software delivery on the Harness Platform. [ See 31 mentions ](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1364343&qs=pros-and-cons#reviews) See Related User Reviews ![Sunil A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil A.") SA Sunil A. Enterprise (\> 1000 emp.) 4.5/5 "Harness - World of automation" What do you like about Harness Platform? Harness is straightforward to use and really speeds up getting work done. The built-in connectors are especially useful, making integrations smooth an ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 2.0/5 "Powerful but poor user experience" What do you like about Harness Platform? The best feature of harness is the ease at which it was integrated into the existing tools we use in our CI/CD pipeline which are a combination of sta ### 5 Cons or Disadvantages of Harness Platform ##### 1. Missing Features Users note a **lack of multiple filters** in Harness Platform, limiting flexibility for advanced customization and usability. [ See 23 mentions ](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1363475&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.0/5 "Versatile Platform with Room for Feature Maturity" What do you dislike about Harness Platform? some of the features are not matured enough. ![Sunil A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil A.") SA Sunil A. Enterprise (\> 1000 emp.) 4.5/5 "Harness - World of automation" What do you dislike about Harness Platform? Since it’s a relatively new tool in the market, some basic features are still missing. Additionally, the support system can occasionally be less respo ##### 2. Limitations Users face **limitations in configuration management** , including issues with renaming and deleting toggles that complicate usability. [ See 20 mentions ](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=2068367&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.0/5 "Versatile Platform with Room for Feature Maturity" What do you dislike about Harness Platform? some of the features are not matured enough. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Extremely effective A/B testing + feature rollout management software" What do you dislike about Harness Platform? There's less control than I would like in terms of the data that Split passes to third party software that we use for analytics. Would be nice if we h ##### 3. Limited Features Users note a **lack of multiple filters** and missing features in the Harness Platform, limiting its overall usability. [ See 20 mentions ](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1367110&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.0/5 "Versatile Platform with Room for Feature Maturity" What do you dislike about Harness Platform? some of the features are not matured enough. ![Sunil A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil A.") SA Sunil A. Enterprise (\> 1000 emp.) 4.5/5 "Harness - World of automation" What do you dislike about Harness Platform? Since it’s a relatively new tool in the market, some basic features are still missing. Additionally, the support system can occasionally be less respo ##### 4. Learning Curve Users find the **steep learning curve** challenging, particularly due to complicated settings and insufficient documentation. [ See 17 mentions ](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1363350&qs=pros-and-cons#reviews) See Related User Reviews ![Max P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Max P.") MP Max P. Mid-Market (51-1000 emp.) 4.5/5 "It has been flexible enough to meet our needs" What do you dislike about Harness Platform? The multiple settings and adjustments may confuse some purchasers. Especially if you're new to these tools. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great innovation" What do you dislike about Harness Platform? There is so many capabilities, it will take some time to learn everything that it can offer ##### 5. Poor UI Users find the **UI complex and clunky** , which can complicate the overall user experience with the platform. [ See 16 mentions ](https://www.g2.com/products/harness-platform/reviews?filters%5Bsentiment_snippet%5D=1365816&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 2.0/5 "Powerful but poor user experience" What do you dislike about Harness Platform? My experience of Harness via the UI is very bad. The deployment graphs always extend off the side of the screen and and key parameters are hidden away ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great experience" What do you dislike about Harness Platform? The product is excellent, there are no drawbacks. Maybe the UI is a bit complex, but that is because the product is compelling and offers many possibi ![Purna Siva Prakash C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Purna Siva Prakash C.") PC Purna Siva Prakash C. Technology Lead Small-Business (50 or fewer emp.) 9/12/2024 "Innovation solution" 5/5 What do you like best about Harness Platform? Most interactive UI with most AI features that allow the work more easier Review collected by and hosted on G2.com. What do you dislike about Harness Platform? Not a open source at this point of time with all modules Review collected by and hosted on G2.com. What problems is Harness Platform solving and how is that benefiting you? Delivery of my code faster Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") UA Verified User in Airlines/Aviation Enterprise (\> 1000 emp.) 9/10/2024 "CCM" 5/5 What do you like best about Harness Platform? A lot of helpful features, thoughtful deploying process Review collected by and hosted on G2.com. What do you dislike about Harness Platform? Accesses needed all the time for diferent fitures and projects Review collected by and hosted on G2.com. What problems is Harness Platform solving and how is that benefiting you? CCM feature helps to understand how to refuse the cloud cost Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite PS Paras S. Lead Software Engineer Enterprise (\> 1000 emp.) 9/12/2024 "Phenomenal experience attending the Harness 2024 event" 5/5 What do you like best about Harness Platform? The innovations product team is bringing which are simply revolutionary Review collected by and hosted on G2.com. What do you dislike about Harness Platform? There wasn't anything really to talk about Review collected by and hosted on G2.com. What problems is Harness Platform solving and how is that benefiting you? Shipping code to Prod in a faster and efficient way Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Lior H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lior H.") LH Lior H. Small-Business (50 or fewer emp.) 3/4/2024 "Split is an essential tool in our stack" 5/5 What do you like best about Harness Platform? Split is a tool that we rely on heavily when releasing new features. We like how quickly changes show up on the client side and how easy it is to use, making it accessible to non-technical people as well. Additionally, we are satisfied with the affordable pricing plan. Audit logs provide valuable information to help determine who made changes to the configuration and when those changes were made. Overall, we use only basic features in Split, but it works perfectly for us. We don't use AB testing or metrics. Review collected by and hosted on G2.com. What do you dislike about Harness Platform? Having more metadata or schema in the rules could prevent configuration errors due to typos Review collected by and hosted on G2.com. What problems is Harness Platform solving and how is that benefiting you? Our use case for Split is how to gradually release features to users based on specific rules Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CG Chaitanya G. Enterprise (\> 1000 emp.) 9/5/2024 "Unscripted" 4.5/5 What do you like best about Harness Platform? User interface, automation, devops modernization Review collected by and hosted on G2.com. What do you dislike about Harness Platform? It is very expensive. May be if we get some discount that may help Review collected by and hosted on G2.com. What problems is Harness Platform solving and how is that benefiting you? Automating the entire PLF process by providing readily available templates Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite NG Nisha G. Vice president Enterprise (\> 1000 emp.) 9/17/2024 "10" 4/5 What do you like best about Harness Platform? AI testing automation, devops automation Review collected by and hosted on G2.com. What do you dislike about Harness Platform? Loved everything, really liked the vision. Have to see how practically it works when we integrate Review collected by and hosted on G2.com. What problems is Harness Platform solving and how is that benefiting you? Automation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite RD Rahul D. Platform Manager Mid-Market (51-1000 emp.) 9/10/2024 "Great product packaged with multiple components" 5/5 What do you like best about Harness Platform? Modular interfaces to get started as plug and play model Review collected by and hosted on G2.com. What do you dislike about Harness Platform? With modular comes challenges maybe managing all the components Review collected by and hosted on G2.com. What problems is Harness Platform solving and how is that benefiting you? Modular products packaged into one solution Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Ivan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan K.") IK Ivan K. Senior DevOps Engineer - Platform team Enterprise (\> 1000 emp.) 9/5/2024 "Works with Harness a few years for CICD automation" 5/5 What do you like best about Harness Platform? Organize elements of platform, pipeline as a code Review collected by and hosted on G2.com. What do you dislike about Harness Platform? Harness has some UI bugs, not easy to start, complicated integration with code repo Review collected by and hosted on G2.com. What problems is Harness Platform solving and how is that benefiting you? Automate infra deployment with Terraform Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AK Amit K. DevOps Engineer Enterprise (\> 1000 emp.) 9/17/2024 "It was knowledgeable." 4/5 What do you like best about Harness Platform? Seamless integration and velocity with AI. Review collected by and hosted on G2.com. What do you dislike about Harness Platform? There is nothing I find which I don't like about Harness. Review collected by and hosted on G2.com. What problems is Harness Platform solving and how is that benefiting you? Continous Integration and Delivery Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite NR Nabarun R. Senior Manager Small-Business (50 or fewer emp.) 9/10/2024 "Nice experience" 4/5 What do you like best about Harness Platform? The pipelines can be stored in git repository The cost management integration Review collected by and hosted on G2.com. What do you dislike about Harness Platform? distinguishing between ci and cd development types Review collected by and hosted on G2.com. What problems is Harness Platform solving and how is that benefiting you? Ci / cd tool Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Top-Rated Alternatives [ ![GitHub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GitHub") GitHub 4.7/5(2,397) ](https://www.g2.com/products/github/reviews) [ ![GitLab](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GitLab") GitLab 4.5/5(901) ](https://www.g2.com/products/gitlab/reviews) [ ![Jenkins](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenkins") Jenkins 4.4/5(573) ](https://www.g2.com/products/jenkins/reviews) [ View All Alternatives ](https://www.g2.com/products/harness-platform/competitors/alternatives) ##### Categories on G2 [Software Testing](https://www.g2.com/categories/software-testing)[A/B Testing](https://www.g2.com/categories/a-b-testing-tools)[Incident Management](https://www.g2.com/categories/incident-management) [Software Testing](https://www.g2.com/categories/software-testing)[A/B Testing](https://www.g2.com/categories/a-b-testing-tools)[Incident Management](https://www.g2.com/categories/incident-management)[Automation Testing](https://www.g2.com/categories/automation-testing-tools)[AI Software Testing Tools](https://www.g2.com/categories/ai-software-testing-tools)[DevOps Platforms](https://www.g2.com/categories/devops-platforms)[Continuous Delivery](https://www.g2.com/categories/continuous-delivery-tools)[Continuous Integration](https://www.g2.com/categories/continuous-integration)[Configuration Management](https://www.g2.com/categories/configuration-management)[Build Automation](https://www.g2.com/categories/build-automation)[Vulnerability Scanner](https://www.g2.com/categories/vulnerability-scanner)[Cloud Infrastructure Automation](https://www.g2.com/categories/cloud-infrastructure-automation)[Cloud Cost Management](https://www.g2.com/categories/cloud-cost-management)[Feature Management](https://www.g2.com/categories/feature-management)[Peer Code Review](https://www.g2.com/categories/peer-code-review)[API Security](https://www.g2.com/categories/api-security)[AI SRE Tools](https://www.g2.com/categories/ai-sre-tools)[Dynamic Application Security Testing (DAST)](https://www.g2.com/categories/dynamic-application-security-testing-dast)[Bot Detection and Mitigation](https://www.g2.com/categories/bot-detection-and-mitigation)[Value Stream Management](https://www.g2.com/categories/value-stream-management)[Web Application Firewall (WAF)](https://www.g2.com/categories/web-application-firewall-waf)[AI Coding Assistants](https://www.g2.com/categories/ai-coding-assistants)[Software Development Analytics Tools](https://www.g2.com/categories/software-development-analytics-tools)[Version Control Software](https://www.g2.com/categories/version-control-software)[Software Supply Chain Security Tools](https://www.g2.com/categories/software-supply-chain-security-tools)[Repository Management](https://www.g2.com/categories/repository-management)[Container Registry](https://www.g2.com/categories/container-registry)[Database DevOps Software](https://www.g2.com/categories/database-devops-software)[Internal Developer Platforms](https://www.g2.com/categories/internal-developer-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which feature flag software enables instant rollouts and controlled beta testing across web and mobile?](https://www.g2.com/discussions/which-feature-flag-software-enables-instant-rollouts-and-controlled-beta-testing-across-web-and-mobile)[Classroom Messaging](https://www.g2.com/glossary/classroom-messaging-definition)[What is the best capital project management software for a mid-size construction company that needs budget tracking, approvals and schedule management without an enterprise implementation project?](https://www.g2.com/discussions/what-is-the-best-capital-project-management-software-for-a-mid-size-construction-company-that-needs-budget-tracking-approvals-and-schedule-management-without-an-enterprise-implementation-project%20) [Which database DevOps platforms automate schema deployments through CI/CD pipelines without manual release scripts?](https://www.g2.com/discussions/which-database-devops-platforms-automate-schema-deployments-through-ci-cd-pipelines-without-manual-release-scripts)[What's the best chatbot for business communications](https://www.g2.com/discussions/what-s-the-best-chatbot-for-business-communications)[Pros and Cons Details](https://www.g2.com/products/harness-platform/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)