# Top 10 Harmony Alternatives & Competitors **Average Rating:** 4.8/5 **Total Number of Reviews:** 68 Explore the best alternatives to Harmony for users who need new software features or want to try different solutions. AI IT Agents Software is a widely used technology, and many people are seeking easily administered, secure software solutions with automate ticket routing, knowledge base/ticket integration, and surveys. Other important factors to consider when researching alternatives to Harmony include integration and asset management. The best overall Harmony alternative is Atera. Other similar apps like Harmony are Freshservice, SolarWinds Service Desk, NinjaOne, and ServiceNow IT Service Management. Harmony alternatives can be found in [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents) but may also be in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) or [Service Desk Software](https://www.g2.com/categories/service-desk). ## Best Paid & Free Alternatives to Harmony - [Atera](https://www.g2.com/products/atera/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) ## Top 10 Alternatives to Harmony Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Harmony stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Software, and Health, Wellness and Fitness, and find the best product for your business. ### 1. [Atera](https://www.g2.com/products/atera/reviews) By Atera **Average Rating:** 4.6/5 **Total Reviews:** 1,221 Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. Reviewers say compared to Harmony, Atera is: - Slower to reach roi - Easier to set up - More expensive Categories in common with Harmony: [IT Asset Management](https://www.g2.com/categories/it-asset-management), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk), [AI IT Agents](https://www.g2.com/categories/ai-it-agents) **Compare:** [Harmony vs Atera](https://www.g2.com/compare/atera-vs-harmony-2026-03-02) **Compare Atera with other alternatives:** - [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice) - [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [Atera vs NinjaOne](https://www.g2.com/compare/atera-vs-ninjaone) - [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management) - [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid) - [Atera vs Autotask](https://www.g2.com/compare/atera-vs-autotask) - [Atera vs LogMeIn Resolve](https://www.g2.com/compare/atera-vs-logmein-resolve) - [Atera vs ClickUp](https://www.g2.com/compare/atera-vs-clickup) ### 2. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,339 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Reviewers say compared to Harmony, Freshservice is: - Slower to reach roi - Better at support - More expensive Categories in common with Harmony: [IT Asset Management](https://www.g2.com/categories/it-asset-management), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Harmony vs Freshservice](https://www.g2.com/compare/freshservice-vs-harmony-2026-03-02) **Compare Freshservice with other alternatives:** - [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice) - [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [Freshservice vs NinjaOne](https://www.g2.com/compare/freshservice-vs-ninjaone) - [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid) - [Freshservice vs Autotask](https://www.g2.com/compare/autotask-vs-freshservice) - [Freshservice vs LogMeIn Resolve](https://www.g2.com/compare/freshservice-vs-logmein-resolve) - [Freshservice vs ClickUp](https://www.g2.com/compare/clickup-vs-freshservice) ### 3. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) By SolarWinds Worldwide LLC **Average Rating:** 4.3/5 **Total Reviews:** 785 SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. Reviewers say compared to Harmony, SolarWinds Service Desk is: - Slower to reach roi - Better at support - More expensive Categories in common with Harmony: [IT Asset Management](https://www.g2.com/categories/it-asset-management), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Harmony vs SolarWinds Service Desk](https://www.g2.com/compare/harmony-2026-03-02-vs-solarwinds-service-desk) **Compare SolarWinds Service Desk with other alternatives:** - [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SolarWinds Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ClickUp](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) ### 4. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) By NinjaOne **Average Rating:** 4.7/5 **Total Reviews:** 4,591 NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience. Reviewers say compared to Harmony, NinjaOne is: - Slower to reach roi - Better at support - Easier to set up Categories in common with Harmony: [IT Asset Management](https://www.g2.com/categories/it-asset-management), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Harmony vs NinjaOne](https://www.g2.com/compare/harmony-2026-03-02-vs-ninjaone) **Compare NinjaOne with other alternatives:** - [NinjaOne vs Atera](https://www.g2.com/compare/atera-vs-ninjaone) - [NinjaOne vs Freshservice](https://www.g2.com/compare/freshservice-vs-ninjaone) - [NinjaOne vs SolarWinds Service Desk](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk) - [NinjaOne vs ServiceNow IT Service Management](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management) - [NinjaOne vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-ninjaone) - [NinjaOne vs SysAid](https://www.g2.com/compare/ninjaone-vs-sysaid) - [NinjaOne vs Autotask](https://www.g2.com/compare/autotask-vs-ninjaone) - [NinjaOne vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-ninjaone) - [NinjaOne vs ClickUp](https://www.g2.com/compare/clickup-vs-ninjaone) ### 5. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) By ServiceNow **Average Rating:** 4.5/5 **Total Reviews:** 1,904 ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever. Reviewers say compared to Harmony, ServiceNow IT Service Management is: - Slower to reach roi - More expensive - Better at meeting requirements Categories in common with Harmony: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Harmony vs ServiceNow IT Service Management](https://www.g2.com/compare/harmony-2026-03-02-vs-servicenow-it-service-management) **Compare ServiceNow IT Service Management with other alternatives:** - [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [ServiceNow IT Service Management vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [ServiceNow IT Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) ### 6. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 988 Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Reviewers say compared to Harmony, Jira Service Management is: - Slower to reach roi - More expensive Categories in common with Harmony: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Harmony vs Jira Service Management](https://www.g2.com/compare/harmony-2026-03-02-vs-jira-service-management) **Compare Jira Service Management with other alternatives:** - [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management) - [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [Jira Service Management vs NinjaOne](https://www.g2.com/compare/jira-service-management-vs-ninjaone) - [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [Jira Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Jira Service Management vs LogMeIn Resolve](https://www.g2.com/compare/jira-service-management-vs-logmein-resolve) - [Jira Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-jira-service-management) ### 7. [SysAid](https://www.g2.com/products/sysaid/reviews) By SysAid **Average Rating:** 4.5/5 **Total Reviews:** 752 SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform. Reviewers say compared to Harmony, SysAid is: - Slower to reach roi - Better at support Categories in common with Harmony: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Harmony vs SysAid](https://www.g2.com/compare/harmony-2026-03-02-vs-sysaid) **Compare SysAid with other alternatives:** - [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid) - [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid) - [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SysAid vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-sysaid) - [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [SysAid vs Autotask](https://www.g2.com/compare/autotask-vs-sysaid) - [SysAid vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-sysaid) - [SysAid vs ClickUp](https://www.g2.com/compare/clickup-vs-sysaid) ### 8. [Autotask](https://www.g2.com/products/autotask/reviews) By Kaseya **Average Rating:** 4.3/5 **Total Reviews:** 615 Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements Reviewers say compared to Harmony, Autotask is: - Slower to reach roi - More expensive Categories in common with Harmony: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Harmony vs Autotask](https://www.g2.com/compare/autotask-vs-harmony-2026-03-02) **Compare Autotask with other alternatives:** - [Autotask vs Atera](https://www.g2.com/compare/atera-vs-autotask) - [Autotask vs Freshservice](https://www.g2.com/compare/autotask-vs-freshservice) - [Autotask vs SolarWinds Service Desk](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [Autotask vs NinjaOne](https://www.g2.com/compare/autotask-vs-ninjaone) - [Autotask vs ServiceNow IT Service Management](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [Autotask vs Jira Service Management](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Autotask vs SysAid](https://www.g2.com/compare/autotask-vs-sysaid) - [Autotask vs LogMeIn Resolve](https://www.g2.com/compare/autotask-vs-logmein-resolve) - [Autotask vs ClickUp](https://www.g2.com/compare/autotask-vs-clickup) ### 9. [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) By GoTo **Average Rating:** 4.3/5 **Total Reviews:** 469 LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today. Reviewers say compared to Harmony, LogMeIn Resolve is: - Slower to reach roi - More expensive - Better at meeting requirements Categories in common with Harmony: [IT Asset Management](https://www.g2.com/categories/it-asset-management), [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [Harmony vs LogMeIn Resolve](https://www.g2.com/compare/harmony-2026-03-02-vs-logmein-resolve) **Compare LogMeIn Resolve with other alternatives:** - [LogMeIn Resolve vs Atera](https://www.g2.com/compare/atera-vs-logmein-resolve) - [LogMeIn Resolve vs Freshservice](https://www.g2.com/compare/freshservice-vs-logmein-resolve) - [LogMeIn Resolve vs SolarWinds Service Desk](https://www.g2.com/compare/logmein-resolve-vs-solarwinds-service-desk) - [LogMeIn Resolve vs NinjaOne](https://www.g2.com/compare/logmein-resolve-vs-ninjaone) - [LogMeIn Resolve vs ServiceNow IT Service Management](https://www.g2.com/compare/logmein-resolve-vs-servicenow-it-service-management) - [LogMeIn Resolve vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-logmein-resolve) - [LogMeIn Resolve vs SysAid](https://www.g2.com/compare/logmein-resolve-vs-sysaid) - [LogMeIn Resolve vs Autotask](https://www.g2.com/compare/autotask-vs-logmein-resolve) - [LogMeIn Resolve vs ClickUp](https://www.g2.com/compare/clickup-vs-logmein-resolve) ### 10. [ClickUp](https://www.g2.com/products/clickup/reviews) By ClickUp **Average Rating:** 4.6/5 **Total Reviews:** 13,157 ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. Reviewers say compared to Harmony, ClickUp is: - Slower to reach roi - Better at meeting requirements - Better at support Categories in common with Harmony: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [Harmony vs ClickUp](https://www.g2.com/compare/clickup-vs-harmony-2026-03-02) **Compare ClickUp with other alternatives:** - [ClickUp vs Atera](https://www.g2.com/compare/atera-vs-clickup) - [ClickUp vs Freshservice](https://www.g2.com/compare/clickup-vs-freshservice) - [ClickUp vs SolarWinds Service Desk](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) - [ClickUp vs NinjaOne](https://www.g2.com/compare/clickup-vs-ninjaone) - [ClickUp vs ServiceNow IT Service Management](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) - [ClickUp vs Jira Service Management](https://www.g2.com/compare/clickup-vs-jira-service-management) - [ClickUp vs SysAid](https://www.g2.com/compare/clickup-vs-sysaid) - [ClickUp vs Autotask](https://www.g2.com/compare/autotask-vs-clickup) - [ClickUp vs LogMeIn Resolve](https://www.g2.com/compare/clickup-vs-logmein-resolve) ## Explore Articles - [What are the top tools for promoting events across multiple channels?](https://www.g2.com/discussions/what-are-the-top-tools-for-promoting-events-across-multiple-channels) - [Top-rated p2p software for small businesses](https://www.g2.com/discussions/top-rated-p2p-software-for-small-businesses) - [Top AI tools for producing SEO-optimized content](https://www.g2.com/discussions/what-are-the-top-ai-tools-for-producing-seo-optimized-content) - [Recommended data science software for e-commerce](https://www.g2.com/discussions/what-s-the-recommended-data-science-software-for-e-commerce) - [Expert-recommended MDR software for my company](https://www.g2.com/discussions/expert-recommended-mdr-software-for-my-company) - [What is the best MDM platform for enterprise data integration?](https://www.g2.com/discussions/what-is-the-best-mdm-platform-for-enterprise-data-integration) ## Spotlight Categories - [E-Signature Software](https://www.g2.com/categories/e-signature) - [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) - [Project Management Software](https://www.g2.com/categories/project-management)