Ben S.

Mid-Market (51-1000 emp.)

11/1/2023

"Hark is the future & the future is NOW!"

5/5

What do you like best about Hark?

I love the content we get from our users after they submit a Hark and I love the seamless UI for our users. I love how easy it was to set up. and go live! They're support is 2nd to none honestly! And Hark integrates seamlessly with Zendesk. Review collected by and hosted on G2.com.

What do you dislike about Hark?

I wish they had more in depth reporting built in and allowed for deeper dives into the granular data we now have at our fingertips! Review collected by and hosted on G2.com.

Keisha B.

Director

Small-Business (50 or fewer emp.)

2/22/2023

"Hark defining Customer Success!"

5/5

What do you like best about Hark?

Hark is providing customers with a modified version of a phone line that takes all the good (being able to speak and explain issues) and removes all the bad (wait times) Review collected by and hosted on G2.com.

What do you dislike about Hark?

Current lack of customization but soon to come hopefully! Review collected by and hosted on G2.com.