interakt helps us to integrate all our team support in whatsapp inbox so we can connect directly to customer with app they love the most we know its competitors like wati but their interface is not good Review collected by and hosted on G2.com.

application lags sometimes we need to refresh it most of time while working on interakt Review collected by and hosted on G2.com.

Helful thing about interakt is first I dont need to reply for every text from my customer there is a auto reply feature which saves my time and secondly I can launch various campaigns to re-target my customers Review collected by and hosted on G2.com.

There are many features that I want but app doesn't provided for example campaigns like a specific product review message for the customers, COD to Prepaid campaigns and many more.

Interface not that user friendly and App is not well optimised Review collected by and hosted on G2.com.

For integrations with a CRM, all the details are available in UI...its quite helpful and save time as well as it avoids dependency Review collected by and hosted on G2.com.

support is not that great, need to work on their reponse Review collected by and hosted on G2.com.

integration are available with CRM and UI is user friendly Review collected by and hosted on G2.com.

Support is very slow, usually responds after days. Review collected by and hosted on G2.com.

Getting a good business and marketing and I am trying to get a good public to create my market and I can reach public which I do I can give the better service which all of cannot give Review collected by and hosted on G2.com.

I don't like to waste my time and I don't like to waste my energy you cannot give me a good business and I hope so I can get a get business and thank you Review collected by and hosted on G2.com.

I have many products like lights and Customise neon signs, interakt works excellent for both products, and it helps to chat with clients easily, and on another side, they can check out on their own without human interaction!!

Awesome! Review collected by and hosted on G2.com.

Nothing as such, everything is good.. no issue found Review collected by and hosted on G2.com.

easy to use, UI is simple and integrations are also available Review collected by and hosted on G2.com.

support is not good, very slow response. Review collected by and hosted on G2.com.

- Multi-user feature

- Automation which improves efficiency and takes conversations down the funnel

- Widgets

- Integrations - especially with shopify which enables real-time shipment tracking

- Ability to create templates for quick response and campaigns Review collected by and hosted on G2.com.

- The mobile app can be more user friendly

- Waiting for WhatsApp to introduce variations for displaying product collection

- Hope the team will provide more integration options Review collected by and hosted on G2.com.

Shared Team Inbox: Support channel | Query resolution | Tagging customers

Tracking details of the order directly on whats app

Whatsapp Notification Campaign : One -time (Offer, New Product ) : Abandoned cart, feedback

WhatsApp catalog: For whatsapp commerce Review collected by and hosted on G2.com.

Flow builder is not available.

Integration for lead generation activity is not automated. Review collected by and hosted on G2.com.

UI/UX of Interakt is by far the best in the market, and so is the ease of use. Review collected by and hosted on G2.com.

Pricing is a little high than other players in the market, but if you are willing to build your accounts, in the long run interakt ends up cheaper, but in the start it is a bit heavier on the pocket, but the pricing is well justified for the service provided. Review collected by and hosted on G2.com.