Deep P.
DP
Deep P.
Business Development & Marketing
Small-Business (50 or fewer emp.)
"Good Service"
5/5
What do you like best about Interakt?

Timely and Polite reply and satisfactory solutions Review collected by and hosted on G2.com.

What do you dislike about Interakt?

Speed of the platform can be improved & sometime there are glitches in Bulk broadcast Review collected by and hosted on G2.com.

SANIYA K.
SK
SANIYA K.
Digital Marketing Officer
Enterprise (> 1000 emp.)
"Easy to use and quick support team"
4/5
What do you like best about Interakt?

Makes most of the tasks automate and aids in time saving Review collected by and hosted on G2.com.

What do you dislike about Interakt?

Too much to learn on the platform regurlarly Review collected by and hosted on G2.com.

Sujana V.
SV
Sujana V.
Customer Support
Small-Business (50 or fewer emp.)
"userfriendly platform"
4.5/5
What do you like best about Interakt?

Simple and user friendly platform, easy to chat and create campaigns Review collected by and hosted on G2.com.

What do you dislike about Interakt?

Sometimes setting the automated flow can be tricky Review collected by and hosted on G2.com.

Shubhanshi R.
SR
Shubhanshi R.
Business Development Manager
Small-Business (50 or fewer emp.)
"good experience for support"
5/5
What do you like best about Interakt?

quick response for queries, and perfect solution Review collected by and hosted on G2.com.

What do you dislike about Interakt?

for permannent customers, the features shud be more better Review collected by and hosted on G2.com.

Akhilesh M.
AM
Akhilesh M.
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"Shitty service! Pathetic success team! To place to cancel this shitty product!"
0/5
What do you like best about Interakt?

Nothing. Shitty service with a shitty product. Review collected by and hosted on G2.com.

What do you dislike about Interakt?

Pathetic support, no way to cancel this shitty product. Review collected by and hosted on G2.com.

Ankur G.
AG
Ankur G.
Mid-Market (51-1000 emp.)
"WhatsApp Marketing made easy with Interakt!"
4.5/5
What do you like best about Interakt?

The best feature about Interakt is the ease of using and creating the team inbox where you can assign clients to different sales/customer service agents, the UI is also pretty neat and helps people from nontechnical backgrounds as well to understand easily. Another advantage is the deployment of chat bot which helps in better lead conversion and engagement. Review collected by and hosted on G2.com.

What do you dislike about Interakt?

The implementation and integration are a bit tedious. A lot of effort and time is required to create chatbot responses and finally making it live. Rest all works amazingly. Review collected by and hosted on G2.com.

Vipul C.
VC
Vipul C.
Marketing Lead
Mid-Market (51-1000 emp.)
"best of small companies"
3.5/5
What do you like best about Interakt?

UI and experince is very good. They have ade very thoughfull product Review collected by and hosted on G2.com.

What do you dislike about Interakt?

less feature and limited reach in priamry pack. Review collected by and hosted on G2.com.

Phaneendra Kumar P.
PP
Phaneendra Kumar P.
Senior Assistant
Small-Business (50 or fewer emp.)
"Best One Stop Platform for all your Whatsapp needs"
4/5
What do you like best about Interakt?

I like the easy-to-use Interface and setup, Whatsapp Catalogue feature, and Team Inbox for Whatsapp with tracking APIs. Chat automation and automatic replies are the additional added advantages. The best thing is even the starter plan allows unlimited team members. Review collected by and hosted on G2.com.

What do you dislike about Interakt?

This platform still needs development in all aspects like website and Mobile apps and some minor bug fixings. Hopefully, they can work on some chatbot features for more happy customers. Review collected by and hosted on G2.com.

Siddharth T.
ST
Siddharth T.
Performance Specialist
Small-Business (50 or fewer emp.)
"Best WhatsApp automation tool."
4.5/5
What do you like best about Interakt?

This has been proven as an best solution to all of my WhatsApp business and manage my company's e-commerce client projects. It's a easy to use tool and it best feature like - campaign management, automated notifications and bulk messaging. Review collected by and hosted on G2.com.

What do you dislike about Interakt?

It charges you extra per conversation if the customer replies after 24 hours of the previous message. Thus the cost per acquisition tends to increase over time.

The customer support is not up to the mark. Review collected by and hosted on G2.com.

himanshu j.
HJ
himanshu j.
Lead - Analytics
Small-Business (50 or fewer emp.)
"Interakt: The best solution to keep communicating with consumers"
5/5
What do you like best about Interakt?

The easy to use interface and UI/UX with extended features in live chat, email marketing, building workflows and analytics makes it the best solution in the marklet in affordable budget Review collected by and hosted on G2.com.

What do you dislike about Interakt?

The only demerits about interakt is regarding the advanced analytics support and data management to keep things at one place make it the 360 degree digital marketing and communication solution Review collected by and hosted on G2.com.