I like how the speaker labeling in HappyScribe handles our interviews, correctly separating hosts from guests most of the time, which makes my job easier as I mostly just confirm rather than assign speakers from scratch. The ability to export in multiple formats is more valuable than I anticipated, because our website and video clips all need different formats, and being able to export from one transcript saves a step in the process. The editor is also very responsive, which is great as scrubbing through long episodes to fix any mistakes doesn't feel cumbersome, and the audio stays locked to the text position, so I always know where I am. Review collected by and hosted on G2.com.

Cross-talk clips don't handle well consistently, and for broadcasts, we have a lot of that. So any stretch where the host and guest talk over each other comes back garbled enough that I rewrite it from scratch. The per-minute pricing of ninety-minute weekly episodes adds up more than I like, and I've occasionally considered if shorter episodes would be cheaper to produce, which isn't great for a pricey model to make me think about. The AI does the transcription well but stops there. I would pay for something that could suggest chapter markers or pull out noteworthy moments automatically, but that's still entirely on my judgment or the editor's judgment. Review collected by and hosted on G2.com.

I find the editor for cleaning up a transcript straightforward enough that I don't need any technical background to fix occasional mistakes. I appreciate that it plays the audio alongside the text so I can correct things in context rather than guessing. The translation features have been especially valuable for us since generating subtitles in a second language for our multilingual staff used to mean hiring someone externally, and now it's something I can handle in-house. The turnaround has been fast too, even for longer recordings like full onboarding sessions, so I'm not waiting around a day to get something out. Setup was as easy as it gets; I had my first transcript within an hour of signing up without needing anyone from IT, which matters since I don't have technical support readily available for tools this small in our stack. Support answered my billing question quickly when I had one. It has genuinely made our training material more accessible to the workforce that needs it, without me having to become technical to use it. Review collected by and hosted on G2.com.

Accuracy dips noticeably when the recording has background noise, which is a real issue for us since some of our safety briefings are done on the production floor with machinery running. Those transcripts need considerably more manual cleanup than clean office recordings. Pricing works on a per minute basis, which is fine at our volume, but it makes me think twice before transcribing something borderline. I'd also like clearer visibility into how much we've used part way through a billing period. The automated transcription is impressive for what it is, but it struggles with our industry-specific terminology and product names, so I'm creating those manually almost every time. Review collected by and hosted on G2.com.

I like the HappyScribe interface because it's simple and organized. It's just so easy to navigate and nice for the eyes. The initial setup was really easy from the very first step. I also use it to record video and sound, which is great in case the transcription doesn't work. I can always go back and watch the video of a meeting to hear what was agreed. Review collected by and hosted on G2.com.

HappyScribe doesn't fully support Georgian language transcriptions. I still need to take notes because the transcriptions in Georgian are messed up. Another issue is with using HappyScribe in combination with Claude; it didn't work well because Claude needs a Chrome extension to move recordings into specific folders, and can't directly move recordings into different folders in HappyScribe. Review collected by and hosted on G2.com.

We love the quality of HappyScribe's summarized notes from meetings, including its ability to provide summarized notes in English when the meeting is in a foreign language, and its ability to join meetings without joining ourselves. I haven't seen a similar quality in any of the other tools that exist ! Review collected by and hosted on G2.com.

It seems to sometimes miss subtle context when the context covers multiple interactions/back-and-forth Review collected by and hosted on G2.com.

I like that HappyScribe accurately transcribes texts in minutes and enables me to translate content into multiple languages. It solves the problem of wasted time and exhaustion from annual transcription, now everything works well and quickly. I like the pressure sensitivity and interactive interface, and I find the built-in editor fantastic as the audio and text sync automatically without needing corrections, which is brilliant. I also love the ability to add custom glossaries with technical terms or internal company acronyms, which drastically reduces transcription errors. The initial setup was simple, requiring no IT intervention. Review collected by and hosted on G2.com.

I think they need to add a slightly more flexible collaboration option for internal communication budgets that aren't so huge. Review collected by and hosted on G2.com.

I use HappyScribe a lot for translation and localization, converting transcripts into many languages. I love its simple and fluid interface that allows me to upload, process, edit, and export quickly. It's very intuitive, with everything in a single section, which I really appreciate. Connecting it to the calendar makes it very useful for me, and sharing projects with my team, commenting, and correcting lines saves me hours of calls and re-listening. Plus, the integrated translation feature allows me to reuse the same content across multiple markets. Review collected by and hosted on G2.com.

The edit is fine, but sometimes I find it a bit clunky. It would be good to improve it and make it more streamlined, perhaps with keyboard shortcuts, to make it much more intuitive. Review collected by and hosted on G2.com.

I like that HappyScribe can summarize my meetings and allow me to tag them for better reporting, research and strategizing and creating my slides. The integration with Claude makes it easier to combine my notes and work with tools effectively, saving me hours of work. The ability to translate my meetings from French or English is very helpful, especially as a project coordinator with ten years of experience. The cloud integration is also great because it makes everything I'm doing more seamless. I also find the initial setup to be extremely easy, with no problems at all. It also conforms to GDPR regulations. Review collected by and hosted on G2.com.

I find it challenging that I cannot efficiently search meeting notes. It would be great to be able to organise notes into folders, but currently it takes me some time to track down where a strategy was discussed. While I can search my chats, it's not as efficient as having folders would be. I would also love it if it could allow me to access the meeting notes during the meeting. Review collected by and hosted on G2.com.

the fact that i can go to a meeting and instantly start recording and know that once i am done recording, i have both the transcript and ai review done instantaneously on my phone and my desktop when i return to the office. Review collected by and hosted on G2.com.

its not about happy scribe itself, its moreover security, it would be great to be able to record a phone call. right now if i am on a call, in front of my computer, i start happy scribe on my desktop and record through the microphone on my computer and person on speakerphone. Review collected by and hosted on G2.com.

I transformed my daily workflow thanks to HappyScribe, which allows me to transcribe recordings to text quickly and accurately. I also use it to create subtitles for videos, making them more accessible. The ability to translate transcripts and subtitles into different languages is a great advantage. I find the interface quite intuitive, and the initial setup was very easy. Review collected by and hosted on G2.com.

I think a more robust editing option directly on the platform would be useful because, while the transcripts are usually accurate, sometimes there are words that are not transcribed correctly. I would like this tool to be easier to work with. Review collected by and hosted on G2.com.

I love using HappyScribe because it acts like my meeting assistant. It helps me transcribe and summarize meetings, turning those transcriptions into email notes and executive summaries. I'm freed from a lot of repetitive work because the AI does it more accurately. I like that it connects to the calendars, creates summaries, and everything is fast and flexible. By connecting to the calendar, everything is automated, and it can generate summaries and tasks in a matter of minutes. The initial setup was easy. Review collected by and hosted on G2.com.

I wish the template could be further customized and more deeply integrated with specific tools, not just Outlook. Review collected by and hosted on G2.com.