I find the team behind HappyScribe to be really flexible when it comes to adding tools and features that are important, especially for corporate companies like ours.

The GUI is extremely easy to use, without compromising any of the key features. Transcriptions are very quick, even for meetings that last a few hours and include many participants.

What I also like is that I don’t need any other AI to work with the text. The internal AI is more than sufficient, and I can type in my mother tongue.

The price is very reasonable, and literally one or two meetings are enough to achieve ROI for that month. Review collected by and hosted on G2.com.

I’d love to see more ways to structure my recordings. In the past I asked for MCP, and it was added very quickly. What I’m still missing in the tool (we’re working on it using MCP) is a way to treat all that knowledge as a primary knowledge base—something that can be shared across the company. We might need to investigate more about how to blend HappyScribe along with the rest of our tools. Review collected by and hosted on G2.com.

Multiple speakers' speech are no problem at all because HappyScribe's automatic transcription is both quick and remarkably accurate. Direct editing of transcripts in the platform saves me hours, no more switching from tool to tool. Seamless export in various formats (SRT, VTT, etc.) and easy navigation of long recordings via the timestamping feature. Review collected by and hosted on G2.com.

Sometimes it has difficulty with strong accents/dubbing/music, but these have to be done by hand. The free tier’s limits are tight, so you’ll need to upgrade for regular use. Moreover, some of the features available on the desktop version are not accessible in the mobile app, making it cumbersome. Review collected by and hosted on G2.com.

Honestly i am impressed with how well the automatic meeting notetaker worked. It automatically joined my zoom meeting and provided an auto-transcript afterwards; i did not have to manually start recording. The free plan allows for auto-transcription of recordings up to 45 minutes long (longer than i expected for a free service). Additionally happyscribe.com has both ai and human transcription services available on their platform. If something gets mangled beyond recognition by their ai, you simply need to pay to have a human correct it. This feature is much more important than i originally thought. Review collected by and hosted on G2.com.

The cost structure is based on "per-minute" for all uses over the limits included in each free/happy plan. With longer files, this costs add up quickly... I was completely unaware of this one month when i received my bill and it far exceeded my monthly budget. The mobile phone application is still somewhat limited compared to the full-featured web-based version. I cannot style subtitles on the mobile app at present. While generally working fine, occasionally the ai will mis-hear terms/jargon-heavy speech and require manual correction (i.e., names & terminology). Review collected by and hosted on G2.com.

I find HappyScribe excellent for automatically transcribing webinars, as it allows me to create text records and feed our knowledge base. It's beneficial because it replaces hours of human transcription with an automated version that speeds up delivery times. I like the flexible export formats that support multiple versions, like Word, TXT, SRT, which work well with subsequent tools. I also appreciate the collaborative editor with timestamps and subtitle export. From an IT perspective, it's crucial because it reduces the cycle between automatic generation and final publication. Setting up scripts for bulk uploads from cloud storage was quick and easy. Review collected by and hosted on G2.com.

I think it needs lower latency because, under large and massive workload processing, the time is pretty slow. It would be very useful to have something like a priority mode or a dedicated queue. Review collected by and hosted on G2.com.

I like that HappyScribe can be completely personalized, making it feel like our enterprise's own note taker. It's user-friendly and connected with Anthropic, which aligns with our company's needs. The personalizability helps build client trust by overcoming initial hesitations, especially when we promote it as our enterprise's notetaker. I'm also happy with how the different workspaces are set up within one account, allowing for separate branding while still being able to merge them during integration. The sharing of meeting notes and other documents among users is super nice, too. I greatly appreciated the fully hands-on sales team who were very responsive to our requests, making for a great collaboration. The summaries it provides are remarkable, especially now that they can be personalized. Lastly, the initial setup of HappyScribe was seamless and came with a very good, understandable demo. Review collected by and hosted on G2.com.

I mean, I think, first of all, maybe the pricing is somewhat on the higher end. Although, if I compare it to the market, it's not that insane in terms of pricing. It's just that a lot of enterprises that I'm talking with as well, because I do market studies for many enterprises, we're always a bit shocked about the price ranges for these types of notetakers. Definitely, as for AI subscriptions, the (tier 1) prices are more or less the same, but AI has a lot more applicability and usage than I would say an AI notetaker. Other than that, sometimes the summaries are really great and now that they are personalizable, that's awesome. But then if you look into this grand transcript itself, it's sometimes a bit wonky. Not that it's always super wrong, but sometimes you wonder how they made this type of summary with the transcript that they made. Another thing that I would be careful of in the future is Microsoft Record, as this an upcoming product, is embedded in CoPilot and as such a cheaper but much broader competitor. Review collected by and hosted on G2.com.

I use HappyScribe for transcribing long calls and other lengthy applications, and I appreciate its ease of use. I like that even the free package is phenomenal, and the ability to produce summaries that make the point is very helpful. These features save me a lot of time and help me remember important facts from meetings. The initial setup was very easy, which I found convenient. Review collected by and hosted on G2.com.

It's easy to forget that HappyScribe is on; there should probably be more prompting when something has run too long. I've ended up with a four-hour audio file because I didn't click off. The ability to toggle between on and off can be troublesome during multi-hour sessions, although it's just fine for anything under an hour. Review collected by and hosted on G2.com.

I really like the precision and accuracy of HappyScribe's note-taking, especially in the Turkish language, where it works perfectly. I'm a freelance consultant and I've been using HappyScribe not only for my own company but also for all my clients. I've recommended it to other companies I've worked with, and they're using HappyScribe too. It helps us by providing meeting notes and action items, which we then use to create KPIs, targets, and follow-up items. The initial setup was just perfect; it only took a couple of minutes with a single sign-on to my Microsoft account, and it automatically connected with my calendar and agenda. Review collected by and hosted on G2.com.

The calendar synchronization sometimes is not working properly. I have already opened the ticket for this, but generally, it works very smoothly. I am also using for face to face meetings to record and have meeting minutes but my credits has over after couple of meetings. Review collected by and hosted on G2.com.

I use HappyScribe to record and transcribe my in-person meetings, and I have found it to be reasonably accurate. I'm familiar with the platform, so I don't have to spend time learning a new system. I appreciate that the NoteTaker feature is free, and the initial setup was very easy. Review collected by and hosted on G2.com.

Assigning speech to specific people could be improved a lot. I have meetings with four people, and by the end of an hour-long meeting, HappyScribe will say there are anywhere from 8-13 speakers. It takes a while to go back and accurately fix it, and I'm not wanting to pay another human for that. It seems weird to me that there's not a feature in the software that will learn and remember someone's voice from meeting to meeting, especially since I meet with the same people all the time. A lot of times, the software gets someone's voice wrong because the response is something simple like 'uh huh' or 'ya.' Maybe it shouldn't create a new person for that and just put in 'unidentified' or label group responses as 'group response' when multiple people are speaking over each other. When I'm assigning speech afterward, it would be great if I could filter the text to only see speech from a specific person. I sometimes spend minutes looking for whatever 'Speaker 11' said so I can assign it to a real person. It would also be nice if, like Otter.ai, it could show text as it's being recorded, which would allow for live time edits. Review collected by and hosted on G2.com.

I like being able to upload in batches rather than one file at a time, which made working through the backlog realistic since doing it individually would have taken months. The timestamps in the transcripts are more useful than I expected because they allow me to jump straight to the moment in the original recording if I want the full context. The support for multiple languages is beneficial too, as a portion of our content comes from regional offices, and it means I don't have to treat those separately. The platform has been quick enough to let me work through a whole day's upload in one sitting. There's no setup required, and I could upload my first batch within minutes without needing technical assistance. Support was quick to answer questions when I had them, which was great. Review collected by and hosted on G2.com.

All the recordings with poor audio quality can be rough, and unfortunately, a lot of our archive falls into that category, so some transcripts needed heavy cleanup or weren't worth salvaging at all. The per minute pricing makes a project like this something I had to budget for carefully and get approved in stages rather than just working through it. I'd also love some intelligence on top of their transcription, something that could group recordings by topic or pull out key decisions automatically. Right now, the text is searchable, but it is still just text, and organizing it into anything more useful is entirely something I have to do manually. Review collected by and hosted on G2.com.

"It’s very easy to use, but its biggest advantage is the exceptional support for niche languages—like Latvian, in my case. Even during trilingual conversations (English, Latvian, Polish), the recording tool accurately detects speech and catches obscure terminology. After that, I usually use the transcript as a basis for other AI assistants, although the built-in one is fine as well. As a small team, the Pro plan gives us incredible value, and its reliability has far exceeded our expectations. Since I use it primarily for offline meetings rather than Zoom or video calls, it has been an absolute game-changer. Review collected by and hosted on G2.com.

"My main gripe is the lack of a dedicated app. I have to use it in the browser, but my internet can be spotty. I’d really appreciate a Mac app that lets me record offline first, then upload the files later for transcription. Review collected by and hosted on G2.com.