Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Easy-to-Use Templates and Straightforward Bulk Requests"
4.5/5
What do you like best about Handwrytten?

The template is easy to use for sending bulk requests, and the platform is straightforward to navigate. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

The cost could be reduced, since there are other platforms that serve the same purpose but are less expensive. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you for your review! We're glad to hear you've found the platform easy to navigate and that it's helping you automate birthday card outreach while saving valuable time.

We appreciate your feedback on pricing as well. If you haven't already, it may be worth exploring our Business plans, which offer additional features and pricing options that can provide even greater value for organizations sending cards regularly. Thanks again for sharing your experience—we appreciate your feedback!

See how Handwrytten improved
Colin R.
CR
Colin R.
Business System Consultant
Small-Business (50 or fewer emp.)
"Exceptional Service and User-Friendly Experience"
5/5
What do you like best about Handwrytten?

I really appreciate Handwrytten for its super easy-to-use interface and the very easy ordering process, especially when using the API. What makes them stand out to me is their amazing customer service. Amber from their team is a rock star, making everything so efficient and pleasant. The platform makes it incredibly easy to send handwritten cards after jobs are closed, making our customers feel very special and thanked without spending manual time writing cards. This feature just elevates the customer experience. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

Honestly, I don't have any issues with Handwrytten at all. I think the platform is really good. I think the only thing that could be better is some reporting features in the future. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you so much for your wonderful review! We’re thrilled to hear that our easy-to-use platform and API make it simple to send handwritten cards and elevate your customer experience without the manual effort—that’s exactly what Handwrytten is designed to do.

We also appreciate your kind words about Amber. She truly is a rock star, and we’ll be sure to share your feedback with her.

Thanks as well for the suggestion on reporting features. We’re always working to improve and appreciate you being part of the Handwrytten community!

Verified User in Non-Profit Organization Management
EN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Excellent for Donor Stewardship Efforts All Year long"
5/5
What do you like best about Handwrytten?

The ease of use for sending out notes is the best part. Love the way that once addresses are save that you can use again and again. You can also designate each mailing per purpose Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

Only downside is that if you want the thank you notes delivered from your postal city that there's an upcharge, you have to pay a little more. But honestly no one notices. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thanks so much for the thoughtful review—we’re glad to hear Handwrytten has been making donor stewardship and bulk outreach easier for you and your team.

It’s great to hear the ease of use, reusable addresses, and mailing-by-purpose setup are working well for your workflow. That flexibility is exactly what we built Handwrytten for, especially for teams managing ongoing relationship touchpoints at scale.

On your note about postage and origin location—this is actually something we’ve recently improved. We’ve just rolled out presorted First-Class postage, which allows customers to choose a mailing option at checkout that does not carry the Arizona postmark, giving more flexibility in how pieces are sent.

Thanks again for sharing how you and your colleagues are using Handwrytten—we’re excited to keep supporting your outreach at scale.

Ronald P.
RP
Ronald P.
President
Small-Business (50 or fewer emp.)
"Handwrytten Is Super Easy to Use and Saves Me a Ton of Time"
5/5
What do you like best about Handwrytten?

Handwrytten is super easy to use and save me a ton of time. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

No downsides. I like how it can let me easily send thank-you cards to my clients. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thanks for the 5-star review — we really appreciate it! Glad to hear Handwrytten is saving you time and making it easy to stay connected with your clients in a meaningful way. Love that you’re using it to celebrate those key milestones too.

Snehal S.
SS
Snehal S.
Support Executive
Mid-Market (51-1000 emp.)
"Authentic Handwritten Cards with Outstanding Customization"
4.5/5
What do you like best about Handwrytten?

Handwrytten really impressed me with how genuine the handwritten cards appear. The fact that the robots use real pens adds to the authenticity of each note, making them feel truly personal. I also found the customization options to be excellent and very user-friendly. All in all, it’s a thoughtful and contemporary way to send personal messages. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

While Handwrytten offers an impressive service, there are a few drawbacks to consider. The cost can accumulate rapidly if you need to send a large number of cards. Additionally, delivery times tend to be slower than those of digital messages. Some of the handwriting styles, when viewed closely, still appear a bit robotic. The mobile app could also benefit from being more intuitive and offering a wider range of features. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you so much for your thoughtful review! We’re thrilled to hear that you appreciate the authenticity of our handwritten cards and the personal touch they bring to communication.

To clarify, while our notes are written by robots using real pens, the handwriting styles themselves are not robotic — they’re based on the genuine handwriting of real people, including friends, family, and staff. This ensures every card looks natural and human, with the slight variations you’d expect from an actual handwritten note.

As for delivery, while mail will always take longer than email, every order is processed and sent within 1–2 business days, and any additional time depends on USPS or UPS delivery schedules.

We understand cost can add up for high-volume sending, which is why we recommend our new business plans for added savings and flexibility.

We truly appreciate your feedback on the mobile app and are actively working to make it more intuitive and feature-rich. Thank you again for sharing your experience — your insights help us keep improving while staying true to what makes handwritten communication so meaningful. 💌

See how Handwrytten improved
Phil O.
PO
Phil O.
Coordinator, Post-Secondary Events
Higher Education
Mid-Market (51-1000 emp.)
"Low-Friction One-Off & Mass Mailings That Feel Personal"
5/5
What do you like best about Handwrytten?

The ease of sending both one-off and mass mailings to clients and stakeholders which give the air of hand-written, personal communications. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

Some bulk mailing functionality is overly fussy and requires a lot of practice to get right. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thanks for the 5-star review! We really appreciate it and are glad Handwrytten has been a helpful tool across your different roles.

We also appreciate your feedback on bulk sending—insights like that are valuable and help us keep improving the experience.

Donna A.
DA
Donna A.
Business Start-up Expert for Solo Business Owners
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Stand Out Effortlessly with Handwrytten"
5/5
What do you like best about Handwrytten?

I love using Handwrytten for sending handwritten notes, especially for prospecting, because it helps me get the attention of prospects. It's a great way to stand out in a competitive marketplace. The product is incredibly easy to use, and even customizing my own card is a simple process. I appreciate how my cards can look different from anything else my clients receive, adding a personal touch that is really valuable. Having the ability to save templates makes everything very simple, too. The initial setup was very easy, taking only minutes. I rate Handwrytten a 10 and recommend it often. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

What frustrates me is adding new addresses to the account. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you so much for the amazing review 💙

We’re thrilled to hear Handwrytten is helping you stand out in a crowded marketplace. Prospecting is competitive, and it’s great to know your handwritten notes are grabbing attention and making a real impact.

We also love that you’re taking advantage of customization and saved templates — that’s exactly how to maximize both efficiency and personalization.

Regarding adding new addresses, we completely understand how that can feel time-consuming. We actually recommend downloading our Excel upload template and utilizing custom fields to streamline the process. It makes address uploads much faster and keeps everything organized. We’re attaching a helpful article here that we think you’ll find it useful and we have more resources on our website.

Thanks again for the thoughtful feedback and for recommending Handwrytten. We truly appreciate you being part of our community. 💌

See how Handwrytten improved
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlined Client Engagement with Ease"
5/5
What do you like best about Handwrytten?

I like that Handwrytten is really simple and easy to use. I also appreciate using their templates because you can save things on there, and their campaigns make it really easy to keep in touch with people. It's easy to set up, and once I had everything created, we were ready to go. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

The one thing that I think could be improved is that they only have campaigns that last for two years. I'm doing a really long term campaign and would love for it to last a little longer. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you for the amazing review! We’re so glad Handwrytten has helped simplify everything from thank you notes to long-term prospecting campaigns. It’s great to hear the templates, saved graphics, and campaign tools have made staying connected easier for your team. We also appreciate the feedback on campaign length — always helpful as we continue improving the platform!

Taylor W.
TW
Taylor W.
Head of Learning and Development, Workforce Management
Small-Business (50 or fewer emp.)
"Flexible Templated Messages with Easy Card Customization"
5/5
What do you like best about Handwrytten?

I loved the ability to make a templated message and then still be able to customize individual cards as needed! Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

they could make it easier to make a batch of cards and select individual cards in the batch to edit instead of just adding new cards Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you for the 5-star review and for sharing such detailed feedback—we really appreciate it! We’re glad to hear the flexibility with templates and customization is working well for your outreach.

We’ve also shared your suggestion about improving batch editing with our team for review—feedback like this is incredibly valuable and helps us continue improving the platform.

Thanks again for your support!

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Seamless, Set-It-and-Forget-It Process with Handwrytten"
5/5
What do you like best about Handwrytten?

I love that Handwrytten provides a seamless process. Once you create your design and plug in your information, you don't have to think twice about it. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

I wish it was more user friendly when setting up campaigns. Sometimes it can be confusing Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you for sharing your feedback! We’re glad to hear you enjoy the seamless process once your design and information are set up.

We understand that campaign setup can sometimes feel confusing, and we’re always working to make the experience more intuitive. If you ever have questions or need help getting a campaign set up, please reach out to our team — we’re happy to walk you through it and make sure you’re getting the most out of Handwrytten!