I really like that Handwrytten makes things quick and easy on the go for my quick note outreach and professional thank yous. After a visit, I can easily customize one of my note templates in the app and have a personalized, handwritten note in a friend or client's mailbox in a few days. Plus, the calendar options are fantastic for important dates and the ability to add custom designs is invaluable. I love that there are options to integrate the service with CRM systems, and may use that in the future. The AI assistance writing a note is helpful, but I'm most comfortable using that as a first draft. Customer Service has been extremely helpful when it comes to glitches or billing issues in the past and I appreciate how the service feels personal. Review collected by and hosted on G2.com.
The billing structure has always been a little quirky. I've had problems in the past, but customer service has been incredibly helpful and things are improving with the new plan flexibility. The only other problem that I've really had is the turnaround time. If I'm sending something on a customized design, sometimes the service takes longer than I'd like to get to a mailbox--especially during holiday seasons. Advance planning takes care of that, but for a quick thank-you, in the busy seasons, I've abandoned Handwrytten altogether. Review collected by and hosted on G2.com.
Thank you for your thoughtful review and for sharing your experience with Handwrytten. We're glad to hear that our app, scheduling tools, CRM integrations, AI drafting, and customer support have been valuable for your personal and professional outreach.
We appreciate your feedback regarding turnaround times. We do want to clarify that custom card designs created by our design team are typically completed within 3–5 business days, depending on the complexity of the project. Once an order is placed, our production team processes orders within 24–48 business hours before they are mailed.
For customers who need a card sent more quickly, our Card Customizer allows you to create and personalize your own designs without waiting for our design team, making it a great option for same-day design needs.
We appreciate your feedback and are always looking for ways to make the experience even better. Thanks again for taking the time to share your thoughts!
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