Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Makes personalized, meaningful outreach a breeze"
3.5/5
What do you like best about Handwrytten?

I really like that Handwrytten makes things quick and easy on the go for my quick note outreach and professional thank yous. After a visit, I can easily customize one of my note templates in the app and have a personalized, handwritten note in a friend or client's mailbox in a few days. Plus, the calendar options are fantastic for important dates and the ability to add custom designs is invaluable. I love that there are options to integrate the service with CRM systems, and may use that in the future. The AI assistance writing a note is helpful, but I'm most comfortable using that as a first draft. Customer Service has been extremely helpful when it comes to glitches or billing issues in the past and I appreciate how the service feels personal. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

The billing structure has always been a little quirky. I've had problems in the past, but customer service has been incredibly helpful and things are improving with the new plan flexibility. The only other problem that I've really had is the turnaround time. If I'm sending something on a customized design, sometimes the service takes longer than I'd like to get to a mailbox--especially during holiday seasons. Advance planning takes care of that, but for a quick thank-you, in the busy seasons, I've abandoned Handwrytten altogether. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you for your thoughtful review and for sharing your experience with Handwrytten. We're glad to hear that our app, scheduling tools, CRM integrations, AI drafting, and customer support have been valuable for your personal and professional outreach.

We appreciate your feedback regarding turnaround times. We do want to clarify that custom card designs created by our design team are typically completed within 3–5 business days, depending on the complexity of the project. Once an order is placed, our production team processes orders within 24–48 business hours before they are mailed.

For customers who need a card sent more quickly, our Card Customizer allows you to create and personalize your own designs without waiting for our design team, making it a great option for same-day design needs.

We appreciate your feedback and are always looking for ways to make the experience even better. Thanks again for taking the time to share your thoughts!

See how Handwrytten improved
Abbas H.
AH
Abbas H.
Executive Education Program Leader | Leading Global Business Schools
Small-Business (50 or fewer emp.)
"Simple, Reliable, Detail-Oriented Service That Strengthens Relationships"
5/5
What do you like best about Handwrytten?

I have been using Handwrytten since it launched, and it has consistently strengthened my business relationships. It has helped me build real friendships, close meaningful deals, and increase investor satisfaction. The platform is simple, reliable, and never feels like extra work. What stands out most is their attention to detail. On more than one occasion, I made an error in my message, and the team proactively stopped the note and emailed me to correct it before sending. That level of care and quality control has been rare for so long. Product and servoice has only improved Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

There is very little to dislike. If anything, I would welcome even more customization options around handwriting styles and premium card selections for very specific use cases. But from a reliability and service perspective, my experience has been consistently strong. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you so much for taking the time to share this — and for being with Handwrytten since the beginning.

We truly appreciate your continued trust and are glad to hear the platform has been a reliable part of your outreach strategy. Your feedback on customization is also helpful and something we’re always working to expand.

Thanks again for the thoughtful review and for being part of the Handwrytten community.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Client Engagement with Handwrytten"
5/5
What do you like best about Handwrytten?

I like Handwrytten for its simplicity, making it very easy to use. The variety of fonts available and the customization options allow me to choose fonts that closely match my clients' handwriting. I also appreciate the variety of cards and gifts that can be added to the cards, providing a personalized touch. Automating tasks through integrations like Zapier makes the whole process super simple and saves a lot of time since we don't have to handle everything ourselves. It's automated and quick, which significantly reduces the time, postage, and energy spent on managing cards for our clients. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

I can’t really think of anything at this time. Just more variety of cards maybe would be great. I think some more cards that are masculine would be great to have. A lot of them seem whimsical and feminine. Some more masculine colors, designs, maybe geometric would be great. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you for the thoughtful review! We’re so glad Handwrytten’s simplicity, customization options, and integrations help save your team time while still giving your client outreach that personal touch.

We appreciate the feedback on card variety, especially the request for more masculine, geometric, and modern designs. We’re continually expanding our card collection, with new designs added monthly, so we recommend checking across all of our categories regularly—there may be some designs that are a great fit that are easy to overlook!

We’re thrilled Handwrytten is helping you automate your client nurturing and spend less time managing cards manually. Thanks again for sharing your experience!

D M.
DM
D M.
Small-Business (50 or fewer emp.)
"Super Easy with Great Customization, Needs a UI Update"
5/5
What do you like best about Handwrytten?

I used Handwrytten to send thank you cards to customers I liked. I find it super easy to use, which is great. I really liked the options it provided, allowing me to have a variety of gifts to give my clients. The ease of the initial setup was also something I appreciated a lot. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

I find the UI could be more modern and minimalistic, as it currently has too much information and content. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you for your thoughtful feedback! We're glad to hear you've found Handwrytten easy to use and that the setup process, card options, and gift selections have been valuable. We appreciate your comments on the interface as well. Design preferences can vary from person to person, and feedback like yours helps us better understand how different customers experience the platform. Thanks again for taking the time to share your review!

Laura T.
LT
Laura T.
MarKeting & Sales Collateral Lead
Enterprise (> 1000 emp.)
"A Personal Handwritten Touch Without the Manual Work"
5/5
What do you like best about Handwrytten?

It adds the personal touch of handwritten notes with a simple, without adding manual work. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

The platform could offer more customization and flexibility in integrations. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you for your review! We're glad to hear Handwrytten helps you add a personal touch to your outreach while making it easy to send handwritten cards across the U.S., no matter where you're located.

We also appreciate your feedback about customization and integrations. We're continually expanding our platform and adding new capabilities, and input like yours helps us prioritize future improvements. Thanks again for taking the time to share your experience!

Verified User in Executive Office
UE
Verified User in Executive Office
Small-Business (50 or fewer emp.)
"Easy, Efficient Way to Send Personal Handwritten Notes at Scale"
5/5
What do you like best about Handwrytten?

Handwrytten notes have been an amazing tool for creating a more personal and thoughtful experience when connecting with clients and colleagues. The handwritten cards add a unique touch that stands out in a world filled with emails and automated messages. The platform is easy to use, efficient, and makes it simple to send meaningful notes at scale without losing the personal feel. Their customer service has also been helpful and responsive whenever needed. I highly recommend Handwrytten to anyone looking to strengthen relationships and make a lasting impression. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

Nothing to report at this point; I haven’t had any problems with it so far. Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you for such a thoughtful review! We love hearing that Handwrytten is helping you create more meaningful connections in a world full of automated messages. Making it easy to send personal notes at scale is exactly why we built the platform, so this means a lot to our team. We truly appreciate the recommendation!

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Personalization with Seamless HubSpot Integration"
5/5
What do you like best about Handwrytten?

I use Handwrytten to send handwritten notes after events to personalize the experience, and it integrates seamlessly with HubSpot, which is really great. The platform's really easy to use, which helps me solve the manual work of sending out cards, and I like that they send the cards for me as well. I also appreciate how Handwrytten triggers off of HubSpot activity, which works well for my team, especially when we want to send a handwritten card when a deal enters a certain pipeline. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

Nothing Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you for your wonderful review! We're so glad to hear that Handwrytten and our HubSpot integration are helping your team automate personalized outreach and save valuable time. It's great to know the setup was easy and that workflow automation is making it simple to send handwritten cards at the right moments.

We appreciate your support and are grateful to be part of your customer engagement strategy. Thanks again for choosing Handwrytten!

Sarah S.
SS
Sarah S.
Marketing Admin Assistant
Small-Business (50 or fewer emp.)
"Easy Design Customization and Bulk Templates—Wish I Could Upload Handwriting"
3.5/5
What do you like best about Handwrytten?

that im able to easily customize the design, and for bulk orders we can upload a template and it easily organizes it/implements it for me. very helpful for my charity. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

it would be cool to upload my own handwriting lol.. but otherwise nothing really Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you for your review! We're so glad to hear that the bulk upload tools and design customization have helped simplify your outreach and save time for your charity.

We also appreciate your suggestion about uploading your own handwriting. While we don't currently offer handwriting uploads, we do offer custom handwriting fonts created by our design team for customers looking for a more personalized handwritten style. Thanks again for sharing your feedback and for choosing Handwrytten

See how Handwrytten improved
Krista S.
KS
Krista S.
Small-Business (50 or fewer emp.)
"User-Friendly, Time-Saving Handwritten Notes"
5/5
What do you like best about Handwrytten?

I love the ability to send bulk handwritten notes in a timely fashion because it creates that personal touchpoint. It's super user-friendly and easy to use, which saves time and streamlines processes across my team. The initial setup was very easy, and overall, I don't have any concerns with Handwrytten. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

n/a Review collected by and hosted on G2.com.

Response from Ariel O'Brien of Handwrytten

Thank you for sharing your experience! We’re so glad Handwrytten is helping your team streamline donor and volunteer stewardship while still creating that personal touchpoint.

Making it easy to send handwritten notes at scale — without adding more work to your team — is exactly what we aim to do. We’re thrilled to hear the platform is saving you time and helping you recognize the people who make your organization possible. 💙

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"A Convenient Way to Send Beautiful, Handwritten-Looking Letters"
5/5
What do you like best about Handwrytten?

This is a very convenient way to send a letter to someone when you can’t write it yourself because of physical limitations or time constraints. The finished result looks just like it was written by hand. Review collected by and hosted on G2.com.

What do you dislike about Handwrytten?

The shipping was a day or two late. But no big deal Review collected by and hosted on G2.com.