We're glad to hear that Handbid has been helpful in streamlining your operations and making payment collection quick. We appreciate your feedback about the review process and image challenges, and we'll certainly take that into consideration for future improvements. Thank you for sharing your experience with us!

Thank you for partnering with Handbid for so long! We are happy that hear that Handbid has improved your guest experience from the antiquated and dreadful paper bid sheets and ultimately has helped you increase your revenue over the years!

Images can be challenging - we'd love to show you how you can easily resize images for those vertical ones. Resizing images can be done through standard software such as Canva, PowerPoint, Google Slides. Please reach out to service to learn more about these options!

Thank you for the great review! We look forward to partnering with you more in the future. Also, if you email us at service@handbid.com, we would love to learn more about your reconciliation process and how we may be able to improve. Happy Fundraising!

We are delighted to hear that you have had a positive experience with Handbid! We strive to cater to all types of users, from those looking for a simple solution to those in need of a more comprehensive platform. Our goal is to provide functionality and versatility for all your needs.

Whether you are an individual user or a large organization, our product is designed to be user-friendly yet powerful enough to handle complex tasks. We understand that everyone has different requirements and we want to ensure that our product can meet those needs.

Thank you again for your kind words and we hope that you continue to utilize our product for all your use cases. If there is anything we can do to further improve your experience, please do not hesitate to reach out to us.

Thanks so much for the review, Lynette! We appreciate you as our client and wish you all the best for your upcoming events.

We love to hear this and this is our ultimate goal! Thanks for the feedback and Happy Fundraising!

Thank you for your kind comments about Inga, we love her too and are happy you had a great event!

We provide varying levels of setup and tech support, depending on your wants and needs. At the minimum, we are always available M-F, 8-5 (MT) for email and/or chat support and our Knowledge Base (it's like a Google for Handbid!), as well as After-Hours Event Emergency support via our Hotline Number. In addition, we also provide free group training sessions monthly where we review the 4 biggest aspects of Handbid: Getting Started, Ticketing, People Management (Guests & Bidders) and Item Management. These sessions are recorded and sent to registered participants following each session. If your current plan does not provide the level of support you're looking for, we are happy to discuss upgrading your subscription to include a more personalized service approach.

Thank you for the review! We're glad setup through checkout felt smooth and intuitive. We know budget matters, especially in education — we offer plans at different levels to fit different event needs, so if you'd like to make sure you're on the right one, reach out to service@handbid.com. We'd love to power your next event!

Thank you for the review! Expanding your donor base is exactly what we love to hear. For guests who are less comfortable with technology, we have some great strategies — like volunteer "bid assistants" and pre-event registration — that make a big difference. Reach out to service@handbid.com before your next event and we'll share our tips for limited-wifi venues too.