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UP

Verified User in Public Relations and Communications

Enterprise (> 1000 emp.)

11/15/2023

"Helpful and responsive"

5/5

What do you like best about HALO?

I apprecitae the quick responses from them and the open communication style. Review collected by and hosted on G2.com.

What do you dislike about HALO?

There are times where solutions seem to take longer than before. Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

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We appreciate you taking the time to share your experience and are so glad you're having a good experience overall! Thanks for the feedback about the longer than normal turn-around times you're seeing lately. We're always working to make it easier and more efficient to work with HALO and will continue to focus on this area.

AF

Verified User in Financial Services

Enterprise (> 1000 emp.)

11/21/2023

"Great way to recognize hard work!"

5/5

What do you like best about HALO?

Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nicola who is very helpful and knowledgeable. Our colleagues look forward to their recognition walls for each milestone! Review collected by and hosted on G2.com.

What do you dislike about HALO?

There has not been anything yet that we dislike about Halo. Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

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Thank you so much for taking the time to review us! We're glad you're having a great experience with the program.

CA

Carla A.

Executive Assistant

Enterprise (> 1000 emp.)

8/4/2023

"Customer Service"

4/5

What do you like best about HALO?

Oure account manager Nicola is so helpful, she make the HALO experience even better. Review collected by and hosted on G2.com.

What do you dislike about HALO?

We have a base model, its functional but if you have the means, upgrade. Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

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Thanks so much for taking the time to review us, Carla! We're so glad you're enjoying working with Nicola and no longer stuffing those envelopes! :)

PN

Patrick N.

Enterprise (> 1000 emp.)

2/28/2023

"Prioritizing client relationship and consumer satisfaction"

5/5

What do you like best about HALO?

I love that they listen to customer needs, develop the right solution and provide options to enhance. The quality of goods is superior, and they can be fulfill in all, if not most, countries. Review collected by and hosted on G2.com.

What do you dislike about HALO?

The account executive team provides meaningful strategic ideas to go along with data to help you stay ahead of demand. The customer experience team is very responsive and resolves issues when things happen. There is not much to dislike. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/10/2023

"Reliable Vendor + Great Customer Service"

4.5/5

What do you like best about HALO?

We have worked with Halo for Years, they provide us with a great selection of products to reward employees Review collected by and hosted on G2.com.

What do you dislike about HALO?

Would be good to receive reminders to give the rewards out. We get the entire year in one order, but as the year goes by we sometimes forget to reward our receipeitns and its embarssing. Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

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Thanks for taking the time to review us! We're so glad to hear you're receiving great customer service. That makes a lot of sense that reminders would be helpful to you, and we do have some options for reminders that could help. Feel welcome to reach out to your account manager or to me directly (lizzie.bell@ halo.com) and we can figure out what would work best!

AR

Verified User in Retail

Enterprise (> 1000 emp.)

8/7/2023

"Easy to work with. Initial set up there were a few bugs; easy to use now that we are a few years in."

3.5/5

What do you like best about HALO?

Gift choices are refreshed often. Our HALO contact is very timely when replying to my email. Review collected by and hosted on G2.com.

What do you dislike about HALO?

Isn't truly HALO; it's the password needing to be reset. Our employees use their employee number as the username; many would also like to use their employee number as the password. Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

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Thanks for the review! We're so glad to hear your employees love being recognized through the program.

AH

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

8/14/2023

"very happy with Halo"

5/5

What do you like best about HALO?

I like the team I work with at Halo. Rebecca Remely has been a great partner with GMR since day one. Sonnah Barrie is always very responsive, knowledgable and friendly. Review collected by and hosted on G2.com.

What do you dislike about HALO?

nothing comes to mind. Halo has always been a great partner Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

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We appreciate you taking the time to review us and are so happy you're having a great experience working with our team!

AL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

11/21/2023

"Overall, my experience with Halo is extremely positive. Jennifer is extremley responsive and helpful"

4/5

What do you like best about HALO?

I like how accessible my Account Manager truly is. Review collected by and hosted on G2.com.

What do you dislike about HALO?

Feedback I've received form the employee is our gift selection being a bit outdated. Esepcially for those with 15-25 years of servcies, they expected more from the gift selection. Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

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We appreciate the review and shoutout to Jennifer! So happy to hear you're receiving responsive support.

AR

Verified User in Restaurants

Enterprise (> 1000 emp.)

11/14/2023

"Great partnership"

5/5

What do you like best about HALO?

Great customer service and partnership on our service program, and franchisee award programs Review collected by and hosted on G2.com.

What do you dislike about HALO?

Nothing that i can think of- have been happy with service received Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

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Thanks for taking the time to share your experience! We appreciate the great partnership too. :)

AH

Verified User in Human Resources

Enterprise (> 1000 emp.)

5/9/2023

"Good selection of choices, good support help, good response time"

4.5/5

What do you like best about HALO?

I like the products offered for employees to choose from as well as the response from our representative Review collected by and hosted on G2.com.

What do you dislike about HALO?

I have nothing to report here, everything seems to be working as it should Review collected by and hosted on G2.com.

Response from Lizzie Bell of HALO

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Wonderful to hear your employees are enjoying the reward gifts! We appreciate you taking the time to share your experience.