--- title: HALO Reviews meta\_title: 'HALO Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 240 reviews by the users' company size, role or industry to find out how HALO works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 240 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- ### HALO Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. [(11 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419293&qs=pros-and-cons#reviews) Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. [(8 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339401&qs=pros-and-cons#reviews) Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. [(7 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339369&qs=pros-and-cons#reviews) Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. [(5 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339324&qs=pros-and-cons#reviews) Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. [(5 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419180&qs=pros-and-cons#reviews) Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. [(3 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1418975&qs=pros-and-cons#reviews) Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021697&qs=pros-and-cons#reviews) Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021699&qs=pros-and-cons#reviews) Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339331&qs=pros-and-cons#reviews) Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339571&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of HALO ##### 1. Customer Support Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. [ See 11 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419293&qs=pros-and-cons#reviews) See Related User Reviews ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you like about HALO? Queue management, agent involvement, decent support and integration with our other stack products means that the PSA has become the centralised produc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ##### 2. Helpful Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. [ See 8 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339401&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you like about HALO? I apprecitae the quick responses from them and the open communication style. ##### 3. Response Time Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. [ See 7 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339369&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you like about HALO? I apprecitae the quick responses from them and the open communication style. ![JACKY L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JACKY L.") JL JACKY L. Enterprise (\> 1000 emp.) 2.0/5 "Halo works but there is a lot of room for improvement." What do you like about HALO? The team is very responsive via email and they try to resolve issues within less than three days, ##### 4. Ease of Use Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. [ See 5 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339324&qs=pros-and-cons#reviews) See Related User Reviews ![Sanjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay L.") SL Sanjay L. Small-Business (50 or fewer emp.) 4.0/5 "HALO" What do you like about HALO? Halo UI was quite fast so that point i like in that ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ##### 5. Recognition Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. [ See 5 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419180&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 2.5/5 "Basic Employee Engagement Platform" What do you like about HALO? Easy to send kudos and e-cards. Able to brand to the organization. ### 5 Cons or Disadvantages of HALO ##### 1. Usage Difficulty Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. [ See 3 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1418975&qs=pros-and-cons#reviews) See Related User Reviews ![Sanjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay L.") SL Sanjay L. Small-Business (50 or fewer emp.) 4.0/5 "HALO" What do you dislike about HALO? some process in the Halo are not easy to use like procurement one etc ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you dislike about HALO? Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging! ##### 2. Feedback Issues Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021697&qs=pros-and-cons#reviews) See Related User Reviews ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you dislike about HALO? Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging! DM Drew M. Small-Business (50 or fewer emp.) 4.0/5 "Halo: Where everything comes and goes!" What do you dislike about HALO? At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then troub ##### 3. Integration Issues Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021699&qs=pros-and-cons#reviews) See Related User Reviews DM Drew M. Small-Business (50 or fewer emp.) 4.0/5 "Halo: Where everything comes and goes!" What do you dislike about HALO? At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then troub ![Lori S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lori S.") LS Lori S. Mid-Market (51-1000 emp.) 5.0/5 "Very Responsive and User Friendly" What do you dislike about HALO? I truly can't think of anything I dislike about HALO. Anytime I have requested something regarding the site, they have come through and adjusted it f ##### 4. Low Performance Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339331&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you dislike about HALO? There are times where solutions seem to take longer than before. LC Lauren C. Enterprise (\> 1000 emp.) 4.0/5 "Halo has been a pleasure to work with on our journey to improve employee satisfaction." What do you dislike about HALO? Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should ##### 5. Time-consuming Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339571&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you dislike about HALO? There are times where solutions seem to take longer than before. LC Lauren C. Enterprise (\> 1000 emp.) 4.0/5 "Halo has been a pleasure to work with on our journey to improve employee satisfaction." What do you dislike about HALO? Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should ## Top-Rated Alternatives [ ![Kudos](https://images.g2crowd.com/uploads/product/hd_favicon/3527ebf6e7a6e0adf8c3873e4a0d7878/kudos.svg "Kudos") Kudos 4.8/5(3,018) ](https://www.g2.com/products/kudos/reviews) [ ![Achievers](https://images.g2crowd.com/uploads/product/hd_favicon/e0b203a882b6c57d5bcd15e7a4831168/achievers.svg "Achievers") Achievers 4.6/5(9,596) ](https://www.g2.com/products/achievers/reviews) [ ![Awardco](https://images.g2crowd.com/uploads/product/hd_favicon/7caf5d85192600ea9dc82eaace27a0b5/awardco.svg "Awardco") Awardco 4.9/5(6,326) ](https://www.g2.com/products/awardco/reviews) [ View All Alternatives ](https://www.g2.com/products/halorecognition/competitors/alternatives) KJ Kim J. HR Business Partner Enterprise (\> 1000 emp.) 5/17/2022 "Cynthia Komar" 5/5 What do you like best about HALO? Cynthia Komar provides excellent customer service. She is always quick to respond to our requests. It is a pleasure working with her. Review collected by and hosted on G2.com. What do you dislike about HALO? Absolutely nothing! Cynthia always gets it done! Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Getting my service awards quickly delivered to employees homes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite MR Matt R. VP, Marketing & Communications Mid-Market (51-1000 emp.) 11/18/2021 "Excellent Employee Recognition Program - Quickly Created a Bespoke Program For Top Producers" 5/5 What do you like best about HALO? HALO was able to work with us to quickly establish a progam to recognize our top performers. The resulting program was well managed and communication was great every step of the way. The items provided were top quality and fulfilled quickly. Review collected by and hosted on G2.com. What do you dislike about HALO? No major issues. We literally had one gift that had a shipping issue but it was managed and resolved. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? This was a quick pivot during COVID that replaced a long-standing recognition program. We were able to stand up the program quickly and communicate it to our employees. Because it was online, everything was quick and easy. It provided us with a great option during a very challenging time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SB Sarah B. Night Supervisor Small-Business (50 or fewer emp.) 11/11/2021 "Took a month to get a customer rep. To help me" 0.5/5 What do you like best about HALO? I'm not sure to be honest. The price is high, it takes about month for anything to get solved. Review collected by and hosted on G2.com. What do you dislike about HALO? Your customer service is extremely bad. Really. 24-48 hours to get back to me? More like 2 weeks minimum and I had to get back to you to get a response. Review collected by and hosted on G2.com. Recommendations to others considering HALO: Shop some where else or expect the full price with no promo codes for expensive shoes Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? What are these questions lol. I cashed on for a voucher. The voucher never worked. It took a month for your team to fix the problem and that was after I waited 2 weeks from being told someone will get back to me in 24-48 hours Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hailey T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hailey T.") HT Hailey T. Sandwich Maker Small-Business (50 or fewer emp.) 11/11/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Premium quality" 5/5 What do you like best about HALO? Everything I have purchased utilizing my Goosbumps have been premium quality. I have utilized my bumps for a new blue wawa shirt and an Apple watch band. Much appreciated! Review collected by and hosted on G2.com. What do you dislike about HALO? Nothing, honestly. The amount of goosebumps required for each exchange is always equivalent to the items value. HALO is a great provider and I hope they continue to be. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? The blue wawa shirt that I exchanged my goosebumps for allows me to show that I am open and honest. I am light and blue lives matter in a world that seems to be so dark at times. Much love xoxo Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 5/18/2022 "ILLINOIS HOUSING DEVELOPMENT AUTHORITY" 2/5 What do you like best about HALO? Our relationship with our Account Manager. Review collected by and hosted on G2.com. What do you dislike about HALO? LOW INVENTORY AND NOT ENOUGH PRIZES FOR EMPLOYEES TO CHOOSE FROM. Review collected by and hosted on G2.com. Recommendations to others considering HALO: Ask lots of questions about their processes. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? When the SPARK program ended, there was no communication from HALO about the program ending and next steps. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") EC Verified User in Commercial Real Estate Mid-Market (51-1000 emp.) 5/18/2022 "SPT review" 5/5 What do you like best about HALO? Customer service is great and my account manager is resourceful Review collected by and hosted on G2.com. What do you dislike about HALO? Never really had anything to dislike, service and value are great Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? I have no problems and employees look forward to their anniversaries Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 5/18/2022 "Basic Functionality" 2.5/5 What do you like best about HALO? Reporting capabilities and end user experience. Review collected by and hosted on G2.com. What do you dislike about HALO? Uploads completed accurately and being able to send mass kudos at a certain date and time Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Online recognition database. Tracking is a huge benefit. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 11/11/2021 "It is simple and very easy and fun to use!" 5/5 What do you like best about HALO? I like the simplicity of the site as well as what is on the site the best! Review collected by and hosted on G2.com. What do you dislike about HALO? I think, if anything, it could be updated with new stuff more often if possible, but other than that, I like it. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? I am getting new gear! I love constantly staying up-to-date with the new looks and new styles and always having something new to wear to work! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sheila K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheila K.") SK Sheila K. Customer Service Specialist Small-Business (50 or fewer emp.) 5/29/2021 "Experienced" 5/5 What do you like best about HALO? Positive feedback and rewards.I feel that receiving is helpful to keep growing. I think it should be more detailed. Review collected by and hosted on G2.com. What do you dislike about HALO? No negative experience.I always welcome feedback to continue to improve.Just need more communication between leadership and associates. Review collected by and hosted on G2.com. Recommendations to others considering HALO: No changes everything is good with the website at this time. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? My communication skills and follow up with my peers and management team. Taking notes to ensure proper feedback. Review collected by and hosted on G2.com. Show More 11/11/2021 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") UC Verified User in Computer Hardware Mid-Market (51-1000 emp.) 11/23/2021 "The most important thing you could do right now is recognize your employees, Halo does it best." 4/5 What do you like best about HALO? their ability to recognize employees within your company has helped with employee retention tenfold. I also think their ability to do brand merchandizing for company or promotions is amazing as well. Review collected by and hosted on G2.com. What do you dislike about HALO? I say this about everything and everyone agrees even if it's free, it could always be cheaper! but the price point itself is definitely worth the cost. You won't be disappointed Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Peer to peer recognition. Employer to employee recognition. Brand merchandise for employees or promotional events like job fairs or benefits for fundraising. Retention of employees is the biggest tool being utilized. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Employee Recognition](https://www.g2.com/categories/employee-recognition)[Rewards and Incentives](https://www.g2.com/categories/rewards-and-incentives)[Promotional Product Management](https://www.g2.com/categories/promotional-product-management) ##### Explore More [What cloud migration assessment solutions generate clear 7R prioritization and migration roadmaps without requiring extensive technical documentation?](https://www.g2.com/discussions/what-cloud-migration-assessment-solutions-generate-clear-7r-prioritization-and-migration-roadmaps-without-requiring-extensive-technical-documentation)[best apm tools](https://www.g2.com/discussions/best-apm-tools-what-s-your-favorite)[What’s the best software for automating event registration campaigns?](https://www.g2.com/discussions/what-s-the-best-software-for-automating-event-registration-campaigns) [Which NLP platforms offer the fastest implementation and shortest time to value for a team adopting one for the first time?](https://www.g2.com/discussions/which-nlp-platforms-offer-the-fastest-implementation-and-shortest-time-to-value-for-a-team-adopting-one-for-the-first-time)[Which database comparison tools have advanced filtering options that let teams focus on critical differences only?](https://www.g2.com/discussions/which-database-comparison-tools-have-advanced-filtering-options-that-let-teams-focus-on-critical-differences-only)[Pros and Cons Details](https://www.g2.com/products/halorecognition/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)