--- title: HALO Reviews meta\_title: 'HALO Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 240 reviews by the users' company size, role or industry to find out how HALO works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 240 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- ### HALO Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. [(11 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419293&qs=pros-and-cons#reviews) Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. [(8 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339401&qs=pros-and-cons#reviews) Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. [(7 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339369&qs=pros-and-cons#reviews) Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. [(5 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339324&qs=pros-and-cons#reviews) Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. [(5 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419180&qs=pros-and-cons#reviews) Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. [(3 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1418975&qs=pros-and-cons#reviews) Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021697&qs=pros-and-cons#reviews) Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021699&qs=pros-and-cons#reviews) Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339331&qs=pros-and-cons#reviews) Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339571&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of HALO ##### 1. Customer Support Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. [ See 11 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419293&qs=pros-and-cons#reviews) See Related User Reviews ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you like about HALO? Queue management, agent involvement, decent support and integration with our other stack products means that the PSA has become the centralised produc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ##### 2. Helpful Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. [ See 8 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339401&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you like about HALO? I apprecitae the quick responses from them and the open communication style. ##### 3. Response Time Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. [ See 7 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339369&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you like about HALO? I apprecitae the quick responses from them and the open communication style. ![JACKY L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JACKY L.") JL JACKY L. Enterprise (\> 1000 emp.) 2.0/5 "Halo works but there is a lot of room for improvement." What do you like about HALO? The team is very responsive via email and they try to resolve issues within less than three days, ##### 4. Ease of Use Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. [ See 5 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339324&qs=pros-and-cons#reviews) See Related User Reviews ![Sanjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay L.") SL Sanjay L. Small-Business (50 or fewer emp.) 4.0/5 "HALO" What do you like about HALO? Halo UI was quite fast so that point i like in that ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ##### 5. Recognition Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. [ See 5 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419180&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 2.5/5 "Basic Employee Engagement Platform" What do you like about HALO? Easy to send kudos and e-cards. Able to brand to the organization. ### 5 Cons or Disadvantages of HALO ##### 1. Usage Difficulty Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. [ See 3 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1418975&qs=pros-and-cons#reviews) See Related User Reviews ![Sanjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay L.") SL Sanjay L. Small-Business (50 or fewer emp.) 4.0/5 "HALO" What do you dislike about HALO? some process in the Halo are not easy to use like procurement one etc ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you dislike about HALO? Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging! ##### 2. Feedback Issues Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021697&qs=pros-and-cons#reviews) See Related User Reviews ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you dislike about HALO? Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging! DM Drew M. Small-Business (50 or fewer emp.) 4.0/5 "Halo: Where everything comes and goes!" What do you dislike about HALO? At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then troub ##### 3. Integration Issues Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021699&qs=pros-and-cons#reviews) See Related User Reviews DM Drew M. Small-Business (50 or fewer emp.) 4.0/5 "Halo: Where everything comes and goes!" What do you dislike about HALO? At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then troub ![Lori S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lori S.") LS Lori S. Mid-Market (51-1000 emp.) 5.0/5 "Very Responsive and User Friendly" What do you dislike about HALO? I truly can't think of anything I dislike about HALO. Anytime I have requested something regarding the site, they have come through and adjusted it f ##### 4. Low Performance Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339331&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you dislike about HALO? There are times where solutions seem to take longer than before. LC Lauren C. Enterprise (\> 1000 emp.) 4.0/5 "Halo has been a pleasure to work with on our journey to improve employee satisfaction." What do you dislike about HALO? Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should ##### 5. Time-consuming Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339571&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you dislike about HALO? There are times where solutions seem to take longer than before. LC Lauren C. Enterprise (\> 1000 emp.) 4.0/5 "Halo has been a pleasure to work with on our journey to improve employee satisfaction." What do you dislike about HALO? Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should ## Top-Rated Alternatives [ ![Kudos](https://images.g2crowd.com/uploads/product/hd_favicon/3527ebf6e7a6e0adf8c3873e4a0d7878/kudos.svg "Kudos") Kudos 4.8/5(3,019) ](https://www.g2.com/products/kudos/reviews) [ ![Achievers](https://images.g2crowd.com/uploads/product/hd_favicon/e0b203a882b6c57d5bcd15e7a4831168/achievers.svg "Achievers") Achievers 4.6/5(9,596) ](https://www.g2.com/products/achievers/reviews) [ ![Awardco](https://images.g2crowd.com/uploads/product/hd_favicon/7caf5d85192600ea9dc82eaace27a0b5/awardco.svg "Awardco") Awardco 4.9/5(6,326) ](https://www.g2.com/products/awardco/reviews) [ View All Alternatives ](https://www.g2.com/products/halorecognition/competitors/alternatives) ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Enterprise (\> 1000 emp.) 8/18/2022 "Great customer service!" 4.5/5 What do you like best about HALO? I like the fact that we can always rely on our account representative to resolve any customer services issues promptly and efficiently. We appreciate the quick resolutions for our employees. Review collected by and hosted on G2.com. What do you dislike about HALO? Would like to see more varied award offerings, especially for the lower tier levels. Possibly gift cards being made available as service award selections as many of our employees are asking for this as an option. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? HALO is able to provide a way for our company to recognize the hard work and tenure of our employees while relieving our company of the administrative burden of such a recognition program. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim W.") KW Kim W. Vice President Human Resources Enterprise (\> 1000 emp.) 2/21/2022 "Great Product" 4.5/5 What do you like best about HALO? Makes giving employee rewards easier. The vendor and its staff are easy to work with and know their product well. Review collected by and hosted on G2.com. What do you dislike about HALO? Can be challenging when items are lost in shipment. Would be nice to have competitively priced corporate logo items available but we generally don't use Halo for this due to the mark-up on products. We will generally distribute products in different ways vs. shipping them to homes which is how we're able to pay less for products, but it would be easier to get everything shipped through Halo! Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? More automated method of giving rewards and recognition to employees. Creative ways to award employees e.g. spin to win, gift cards. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Enterprise (\> 1000 emp.) 6/3/2022 "Friendly service you can count on!" 5/5 What do you like best about HALO? What I find most helpful about HALO is the accessibility to our Customer Experience Team and their prompt attention to any issue or request we have. Emmy Panganiban is the best! Review collected by and hosted on G2.com. What do you dislike about HALO? I don't have any dislikes. We've encountered bumps in service along the way, but the HALO team worked diligently to address our concerns and get things back to running smoothly. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Most recently, one of our suppliers had an equipment breakdown and couldn't supply an integral part of a very special, 40-year commemorative gift. Production was halted and delivery delayed with no alternatives offered. When HALO was asked if they could provide a suitable alternative, they stepped right up and saved the day. Thanks so much! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite EG Emily G. Marketing Supervisor Mid-Market (51-1000 emp.) 11/16/2021 "Great resource for corporate rewards." 5/5 What do you like best about HALO? My Halo rep is always on top of things. I never have to follow up with her; she gets back to me promptly and always answers my questions. The company is professional and on the ball. Review collected by and hosted on G2.com. What do you dislike about HALO? From looking at 'prize' offerings, I sometimes wish they were updated a bit more frequently. I also wish there was a way to integrate our employee management software with HALO's ordering system such that each October, HALO could prompt an order for employees. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? We're getting employees rewarded for years of service with classy, effective, personalized gifting. As Marketing Supervisor, I don't have to worry about ordering plaques and designing letters separately; I also don't need to concern myself with getting individualized gifts for employees as they can choose easily. My rep makes it easy to follow up if an employee misplaces their code. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Enterprise (\> 1000 emp.) 8/10/2021 "My account team at HALO is wonderful." 5/5 What do you like best about HALO? My Strategic Account Manager, Emmy Panganiban Review collected by and hosted on G2.com. What do you dislike about HALO? The admin part of the site could be more robust and the the site itself could use an updates to be more user friendly. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Gift items not being available due to COVID Review collected by and hosted on G2.com. Show More 2/10/2023 Current UserValidated ReviewerSource: Organic ![Marianna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marianna S.") MS Marianna S. Director, Human Resources Mid-Market (51-1000 emp.) 2/15/2022 "Trustworthy partner in staff appreciation" 3/5 What do you like best about HALO? We have an account representative assigned to us. They are typically knowledgeable and accessible and helpful in selecting appropriate items for our staff. Review collected by and hosted on G2.com. What do you dislike about HALO? There have been several occasions where the items we selected in our catalogs are no longer available. It would be helpful to have current information at all times. Review collected by and hosted on G2.com. Recommendations to others considering HALO: HALO provides good customer service and products. I would recommend to others. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? We use Halo to provide our employees with recognition gifs and service awards. This is something that we do on a regular basis as part of our ongoing recognition program. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MD Marsha D. Enterprise (\> 1000 emp.) 9/10/2018 "Halo is great to partner with" 5/5 What do you like best about HALO? Love working with our team on innovative ideas and budget restrictions. Review collected by and hosted on G2.com. What do you dislike about HALO? No issues. We have been very satisfied. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? I have not had any complaints. They have helped me keep our catalogs up to date for our employee's awards selections. Review collected by and hosted on G2.com. Show More 8/18/2022 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 9/14/2018 "Happy with service - would like to see more variety of products" 3.5/5 What do you like best about HALO? Ease of on line ordering - and my customer service rep that handles our company account Review collected by and hosted on G2.com. What do you dislike about HALO? I feel there could be a better assortment of products available by anniversary year Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Service Award program only at this time Review collected by and hosted on G2.com. Show More 8/22/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals") AC Verified User in Chemicals Enterprise (\> 1000 emp.) 11/22/2022 "While customer service is fantastic, the platform needs to be a little more robust" 3.5/5 What do you like best about HALO? Account manager and customer service is great to work with. Review collected by and hosted on G2.com. What do you dislike about HALO? Gift choices needs to be more digitaltize Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Removing the magic box. Helps with sustainability Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite RC Regina C. Vice President of Employee Relations Mid-Market (51-1000 emp.) 5/4/2021 "Halo review by Regina" 5/5 What do you like best about HALO? They are continuously researching ways to provide better recognition to our employees. HALO has been a great partner. They are always responsive to questions and provide the best service. Review collected by and hosted on G2.com. What do you dislike about HALO? I do not have any dislikes at this time. Review collected by and hosted on G2.com. Recommendations to others considering HALO: Continue providing excellent support. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? We are solving retention challenges. We see our employees are excited to reach landmark tenure with our company. Review collected by and hosted on G2.com. 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