--- title: HALO Reviews meta\_title: 'HALO Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 240 reviews by the users' company size, role or industry to find out how HALO works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 240 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- ### HALO Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. [(11 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419293&qs=pros-and-cons#reviews) Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. [(8 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339401&qs=pros-and-cons#reviews) Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. [(7 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339369&qs=pros-and-cons#reviews) Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. [(5 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339324&qs=pros-and-cons#reviews) Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. [(5 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419180&qs=pros-and-cons#reviews) Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. [(3 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1418975&qs=pros-and-cons#reviews) Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021697&qs=pros-and-cons#reviews) Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021699&qs=pros-and-cons#reviews) Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339331&qs=pros-and-cons#reviews) Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339571&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of HALO ##### 1. Customer Support Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. [ See 11 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419293&qs=pros-and-cons#reviews) See Related User Reviews ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you like about HALO? Queue management, agent involvement, decent support and integration with our other stack products means that the PSA has become the centralised produc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ##### 2. Helpful Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. [ See 8 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339401&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you like about HALO? I apprecitae the quick responses from them and the open communication style. ##### 3. Response Time Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. [ See 7 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339369&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you like about HALO? I apprecitae the quick responses from them and the open communication style. ![JACKY L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JACKY L.") JL JACKY L. Enterprise (\> 1000 emp.) 2.0/5 "Halo works but there is a lot of room for improvement." What do you like about HALO? The team is very responsive via email and they try to resolve issues within less than three days, ##### 4. Ease of Use Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. [ See 5 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339324&qs=pros-and-cons#reviews) See Related User Reviews ![Sanjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay L.") SL Sanjay L. Small-Business (50 or fewer emp.) 4.0/5 "HALO" What do you like about HALO? Halo UI was quite fast so that point i like in that ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ##### 5. Recognition Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. [ See 5 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419180&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 2.5/5 "Basic Employee Engagement Platform" What do you like about HALO? Easy to send kudos and e-cards. Able to brand to the organization. ### 5 Cons or Disadvantages of HALO ##### 1. Usage Difficulty Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. [ See 3 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1418975&qs=pros-and-cons#reviews) See Related User Reviews ![Sanjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay L.") SL Sanjay L. Small-Business (50 or fewer emp.) 4.0/5 "HALO" What do you dislike about HALO? some process in the Halo are not easy to use like procurement one etc ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you dislike about HALO? Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging! ##### 2. Feedback Issues Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021697&qs=pros-and-cons#reviews) See Related User Reviews ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you dislike about HALO? Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging! DM Drew M. Small-Business (50 or fewer emp.) 4.0/5 "Halo: Where everything comes and goes!" What do you dislike about HALO? At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then troub ##### 3. Integration Issues Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021699&qs=pros-and-cons#reviews) See Related User Reviews DM Drew M. Small-Business (50 or fewer emp.) 4.0/5 "Halo: Where everything comes and goes!" What do you dislike about HALO? At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then troub ![Lori S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lori S.") LS Lori S. Mid-Market (51-1000 emp.) 5.0/5 "Very Responsive and User Friendly" What do you dislike about HALO? I truly can't think of anything I dislike about HALO. Anytime I have requested something regarding the site, they have come through and adjusted it f ##### 4. Low Performance Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339331&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you dislike about HALO? There are times where solutions seem to take longer than before. LC Lauren C. Enterprise (\> 1000 emp.) 4.0/5 "Halo has been a pleasure to work with on our journey to improve employee satisfaction." What do you dislike about HALO? Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should ##### 5. Time-consuming Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339571&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you dislike about HALO? There are times where solutions seem to take longer than before. LC Lauren C. Enterprise (\> 1000 emp.) 4.0/5 "Halo has been a pleasure to work with on our journey to improve employee satisfaction." What do you dislike about HALO? Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should ## Top-Rated Alternatives [ ![Kudos](https://images.g2crowd.com/uploads/product/hd_favicon/3527ebf6e7a6e0adf8c3873e4a0d7878/kudos.svg "Kudos") Kudos 4.8/5(3,019) ](https://www.g2.com/products/kudos/reviews) [ ![Achievers](https://images.g2crowd.com/uploads/product/hd_favicon/e0b203a882b6c57d5bcd15e7a4831168/achievers.svg "Achievers") Achievers 4.6/5(9,596) ](https://www.g2.com/products/achievers/reviews) [ ![Awardco](https://images.g2crowd.com/uploads/product/hd_favicon/7caf5d85192600ea9dc82eaace27a0b5/awardco.svg "Awardco") Awardco 4.9/5(6,326) ](https://www.g2.com/products/awardco/reviews) [ View All Alternatives ](https://www.g2.com/products/halorecognition/competitors/alternatives) WS Wendy S. Office Manager Mid-Market (51-1000 emp.) 11/10/2022 "Great follow up" 5/5 What do you like best about HALO? Whenever I need assistance or confirmation that an order was received, I always receive a quick and helpful response. Review collected by and hosted on G2.com. What do you dislike about HALO? The expiration of the gift can sometimes be inconvenient, but easy to solve. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Every question or request has been taken care of quickly. The most recent I can think of was the expiration of a gift. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite NN Nicole N. Enterprise (\> 1000 emp.) 2/23/2023 "Great Customer Service" 5/5 What do you like best about HALO? Customer Service. If I need something, I know I can shoot over a quick note and I always get a helpful and quick response. Review collected by and hosted on G2.com. What do you dislike about HALO? Can't think of anything. I haven't had any issues. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Employee service awards. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JL Jill L. Director, Communications + Benefits Solutions Enterprise (\> 1000 emp.) 8/16/2022 "Amazing partner and excellent service." 5/5 What do you like best about HALO? Excellent account stewardship and service. Review collected by and hosted on G2.com. What do you dislike about HALO? Requires modernization - platform and services. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Amazing partnership, account stewardship and service!!! Provides an amazing service and experience for associates. Review collected by and hosted on G2.com. Show More 3/2/2023 Validated ReviewerSource: Organic ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 11/16/2022 "Tenured Vendor - Consistent Customer Service" 3.5/5 What do you like best about HALO? Friendly customer service and easy to get ahold of the points of contact whether it's via email or phone. This is helpful when troubleshooting issues with shipping delays or missing packages. Review collected by and hosted on G2.com. What do you dislike about HALO? Dislike missing products and resolution of the problem. This causes frustration on the recipient end and the manager who is delivering the gift to the employee. Would like to see more partnerships on this moving forward. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Helping solve recognition and rewards. This helps with creating loyalty between the organization and the employees. We would like to see different options. The current options are good but not great. Employees are looking for the next newest gift or recognition (PTO, Cash, etc.) Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 8/24/2022 "Monopoly Money" 3/5 What do you like best about HALO? Ease of use for the employees, selction of gifts Review collected by and hosted on G2.com. What do you dislike about HALO? Very difficult to track budget since we aren't billed until points are redeemed Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Employee recognition Review collected by and hosted on G2.com. Show More Response from Lizzie Bell of HALO [Editedit](https://www.g2.com/survey_responses/halo-review-7029983/official_response/edit) Thanks for taking the time to share your candid feedback with us! We're sorry to hear you're experiencing challenges with budget tracking. Our team would love to help make this easier for you. Please reach out to your Account Manager and we'll be happy to assist! 2/23/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") CF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 11/16/2022 "Excellent Partnership!" 5/5 What do you like best about HALO? The thing I find the most helpful from HALO is the amazing partnership and the options available for gifts! The service is user friendly but also the support is amazing! Review collected by and hosted on G2.com. What do you dislike about HALO? At this time, I have not found anything that I dislike while using Halo. All products and services have met my expectations and I don't currently have any dislikes. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? The business problem that HALO solves for us is recognizing our employees. Rather it be for service anniversaries or retirements. This is a benefit to us because it gives our employees something they deserve but allows us to do it all under one roof. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AD Angie D. Benefits Manager Enterprise (\> 1000 emp.) 8/23/2022 "Simple to use system with great recognition and service award gifts." 4/5 What do you like best about HALO? I appreciate the range of awards. It's nice to give our team members a choice that is meaningful to them! The e-cards are great to send a quick note to someone too. Review collected by and hosted on G2.com. What do you dislike about HALO? There are some limits to customizing the function of the site. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Halo is helping our company align recognition opportunities and awards. Review collected by and hosted on G2.com. Show More 9/23/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite SG Sherri G. Sr Comp Analyst Enterprise (\> 1000 emp.) 11/10/2022 "Good experience, responsive, good customer service" 4.5/5 What do you like best about HALO? Responsive, good customer service, and whenever our company has a need, they make every effort meet the need. (Ie. a few years ago, we included International locations) Review collected by and hosted on G2.com. What do you dislike about HALO? Just a few issues with shipments arriving timely Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Earlier there were issues with some of the mailings but the issue was resolved and HALO was very responsive Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 11/12/2022 "Halo for service recognition" 4/5 What do you like best about HALO? Packages are classy easy to order and fit well with our system Review collected by and hosted on G2.com. What do you dislike about HALO? Service awards on some key dates are anticlimactic or even a step back. The 15 year box is the same as the 5 year box, whereas the 10 year box is very fancy. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Makes it easier to recognize people without 1) breaking the bank and 2) not being stressed over whether or not an individual will appreciate a specialized gift Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Enterprise (\> 1000 emp.) 11/14/2022 "Great easy to administer recognition program." 5/5 What do you like best about HALO? Dedicated Service Representative who responds quickly. Review collected by and hosted on G2.com. What do you dislike about HALO? Administration when recognition emails are not received. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Help us ensure we have a uniform associate recognition program across the globe. Review collected by and hosted on G2.com. 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