--- title: HALO Reviews meta\_title: 'HALO Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 240 reviews by the users' company size, role or industry to find out how HALO works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 240 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- ### HALO Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. [(11 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419293&qs=pros-and-cons#reviews) Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. [(8 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339401&qs=pros-and-cons#reviews) Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. [(7 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339369&qs=pros-and-cons#reviews) Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. [(5 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339324&qs=pros-and-cons#reviews) Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. [(5 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419180&qs=pros-and-cons#reviews) Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. [(3 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1418975&qs=pros-and-cons#reviews) Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021697&qs=pros-and-cons#reviews) Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021699&qs=pros-and-cons#reviews) Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339331&qs=pros-and-cons#reviews) Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339571&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of HALO ##### 1. Customer Support Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. [ See 11 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419293&qs=pros-and-cons#reviews) See Related User Reviews ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you like about HALO? Queue management, agent involvement, decent support and integration with our other stack products means that the PSA has become the centralised produc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ##### 2. Helpful Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. [ See 8 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339401&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you like about HALO? I apprecitae the quick responses from them and the open communication style. ##### 3. Response Time Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. [ See 7 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339369&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you like about HALO? I apprecitae the quick responses from them and the open communication style. ![JACKY L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JACKY L.") JL JACKY L. Enterprise (\> 1000 emp.) 2.0/5 "Halo works but there is a lot of room for improvement." What do you like about HALO? The team is very responsive via email and they try to resolve issues within less than three days, ##### 4. Ease of Use Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. [ See 5 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339324&qs=pros-and-cons#reviews) See Related User Reviews ![Sanjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay L.") SL Sanjay L. Small-Business (50 or fewer emp.) 4.0/5 "HALO" What do you like about HALO? Halo UI was quite fast so that point i like in that ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ##### 5. Recognition Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. [ See 5 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419180&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 2.5/5 "Basic Employee Engagement Platform" What do you like about HALO? Easy to send kudos and e-cards. Able to brand to the organization. ### 5 Cons or Disadvantages of HALO ##### 1. Usage Difficulty Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. [ See 3 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1418975&qs=pros-and-cons#reviews) See Related User Reviews ![Sanjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay L.") SL Sanjay L. Small-Business (50 or fewer emp.) 4.0/5 "HALO" What do you dislike about HALO? some process in the Halo are not easy to use like procurement one etc ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you dislike about HALO? Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging! ##### 2. Feedback Issues Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021697&qs=pros-and-cons#reviews) See Related User Reviews ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you dislike about HALO? Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging! DM Drew M. Small-Business (50 or fewer emp.) 4.0/5 "Halo: Where everything comes and goes!" What do you dislike about HALO? At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then troub ##### 3. Integration Issues Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021699&qs=pros-and-cons#reviews) See Related User Reviews DM Drew M. Small-Business (50 or fewer emp.) 4.0/5 "Halo: Where everything comes and goes!" What do you dislike about HALO? At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then troub ![Lori S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lori S.") LS Lori S. Mid-Market (51-1000 emp.) 5.0/5 "Very Responsive and User Friendly" What do you dislike about HALO? I truly can't think of anything I dislike about HALO. Anytime I have requested something regarding the site, they have come through and adjusted it f ##### 4. Low Performance Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339331&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you dislike about HALO? There are times where solutions seem to take longer than before. LC Lauren C. Enterprise (\> 1000 emp.) 4.0/5 "Halo has been a pleasure to work with on our journey to improve employee satisfaction." What do you dislike about HALO? Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should ##### 5. Time-consuming Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339571&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you dislike about HALO? There are times where solutions seem to take longer than before. LC Lauren C. Enterprise (\> 1000 emp.) 4.0/5 "Halo has been a pleasure to work with on our journey to improve employee satisfaction." What do you dislike about HALO? Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should ## Top-Rated Alternatives [ ![Kudos](https://images.g2crowd.com/uploads/product/hd_favicon/3527ebf6e7a6e0adf8c3873e4a0d7878/kudos.svg "Kudos") Kudos 4.8/5(3,016) ](https://www.g2.com/products/kudos/reviews) [ ![Achievers](https://images.g2crowd.com/uploads/product/hd_favicon/e0b203a882b6c57d5bcd15e7a4831168/achievers.svg "Achievers") Achievers 4.6/5(9,596) ](https://www.g2.com/products/achievers/reviews) [ ![Awardco](https://images.g2crowd.com/uploads/product/hd_favicon/7caf5d85192600ea9dc82eaace27a0b5/awardco.svg "Awardco") Awardco 4.9/5(6,326) ](https://www.g2.com/products/awardco/reviews) [ View All Alternatives ](https://www.g2.com/products/halorecognition/competitors/alternatives) ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Enterprise (\> 1000 emp.) 11/11/2022 "Great Customer Service with Halo" 4.5/5 What do you like best about HALO? The communication that we receive and the timely manner that we hear back from the Halo team is great.They are always kind and doing what that can to meet the needs of their clients. Review collected by and hosted on G2.com. What do you dislike about HALO? There are no complaints on my end. Some limitations that the site has but we have worked through those. Some of it has been trial and error but overall this perks program has worked great for us. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? They are working with us to do various perk programs for the different business units we have in the company. I appreciate their willingness to do/try new things with us. Review collected by and hosted on G2.com. Show More 2/27/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Edward Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edward Y.") EY Edward Y. VP Sales Operations Mid-Market (51-1000 emp.) 11/11/2022 "HALO is an Outstanding partner to work with." 5/5 What do you like best about HALO? The best part about HALO is its team’s dedication to developing amazing relationships between employees and employers — and that extends to their partnerships as well. The team really lives out its culture. HALO's Sales Development Manager, Seth, is very collaborative and informative. Communication with Seth is always open, and he shares valuable insight on employee recognition that has helped me reassess how I show appreciation to the people I work with. Additionally, he has no issue digging into the data as we brainstorm with the team to uncover different ways of delivering value to various organizations. The DBD team has been very fluid with accepting meetings and offers excellent feedback on how their calls went. Throughout our partnership, Halo has displayed appreciation for the Martal team and has demonstrated the highest level of professionalism. Review collected by and hosted on G2.com. What do you dislike about HALO? There is nothing I dislike about HALO Recognition. Every interaction with the HALO team is exceptionally productive. Our success with HALO is a direct result of the collaboration and teamwork between our two crews. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? HALO Recognition has changed the way we look at the impact of employee recognition and incentives on company culture and performance. Through HALO, we continue to help other organizations understand how higher employee satisfaction and engagement can lead to greater annual growth and earnings. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AR Ali R. Benefit Specialist Enterprise (\> 1000 emp.) 11/10/2022 "Easy to Access and navigate - have heard positive feedback on user experience" 4/5 What do you like best about HALO? No administrative work in HALO's system on the employer's end - simple reporting and the rest is handled by HALO. User experience is simple, easy and quick! Account Rep response time on questions is always fast and helpful. Review collected by and hosted on G2.com. What do you dislike about HALO? The gift options sometimes seem outdated and have heard feedback from employees that there is not enough variety in the gift choices. Technology could be updated as well. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? HALO helps us recognize our employees time, effort and loyalty to the company. It allows us to show our appreciation for employees and takes the administrative burden of ordering gifts off our hands. Review collected by and hosted on G2.com. Show More 2/22/2023 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 12/12/2019 "Easy to work with and provide valuable feedback" 5/5 What do you like best about HALO? Renee Stern is incredibly easy and personable to work with. She makes it a point to make and keep her customers happy. We were initially really disappointed with our first implementation team because they would never provide us with solutions. We did let Renee know our feelings and now the team that we have is amazing. Review collected by and hosted on G2.com. What do you dislike about HALO? We had some trouble with our initial meetings because I felt we were spinning our wheels and were not getting presented with solutions, but that seems to have been resolved now. We have been assigned a new account representative who is amazing! Alice takes the lead and provides us with suggestions and how we can better use the product. Review collected by and hosted on G2.com. Recommendations to others considering HALO: It's a great product and the team that we are working with now is fabulous! The worst part is working out the budgeting, but my recommendation would be to listen to your implementation team. They know how the system works and what would be the best way to implement the system to your needs. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? We wanted to implement an Employee Recognition system to try and build better inter personal relationships between our employees. Our employees love the system so far. Especially now with everyone working remotely it helps to keep the idea of teamwork. Review collected by and hosted on G2.com. Show More 11/10/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Enterprise (\> 1000 emp.) 2/17/2022 "Great customer service!" 5/5 What do you like best about HALO? Our rep, Ruena Castro is so helpful! She will search for an answer for any question we have. Our director, Rebecca Remely has been great from the beginning! Review collected by and hosted on G2.com. What do you dislike about HALO? I would like a few more options for the administrative side of the site. Maybe some more electronic/tech items to choose from. Review collected by and hosted on G2.com. Recommendations to others considering HALO: If you are looking for a company to help with longevity and recognition, look no further than Halo. They have so many options, from experiences to gifts to gift cards. Their customer service is great too! Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? The ease of the administrative side of the program is great. I used to have to send individual emails to every employee on their anniversary; with automation, my job is so much easier. The options we now have for our employees are so much better than we've had in the past. I can't wait to add more teams to our recognition site. Review collected by and hosted on G2.com. Show More 11/11/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite JP Jennifer P. Enterprise (\> 1000 emp.) 2/23/2023 "Great Customer Service" 5/5 What do you like best about HALO? Awesome customer service makes finding and getting solutions to your issues quick. The data integrity team also ensures there are no duplicates/errors in data which is wonderful. Review collected by and hosted on G2.com. What do you dislike about HALO? I do think it is pricy. We have had some issues with people being able to login to the platform to redeem their gift selection, and there seems to be a lot of confusion around this. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Recognizing service milestones (5, 10, 15, 20, etc.) year increments. We also recently added a retirement recognition program to acknowledge the those individuals dedicated service over the years. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Enterprise (\> 1000 emp.) 8/21/2023 "Very Helpful" 5/5 What do you like best about HALO? They are always very quick to respond to any email inquires. Review collected by and hosted on G2.com. What do you dislike about HALO? I cannot say I have any dislikes at this time with HALO. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? It's very easy for team member to choose their tenure awards. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SR Shabnam R. Senior Total Rewards Analyst Enterprise (\> 1000 emp.) 11/22/2022 "Great customer service and ease!" 5/5 What do you like best about HALO? Our customer service representative is responsive and helpful. Halo's system is easy to use. Even during supply change shortages, they are able to deliver our items timely and assist with care. Review collected by and hosted on G2.com. What do you dislike about HALO? I think the on thing that was hard for us was being able to update addresses manually for team member who moved to a new office. It had to be done via an interface file and we had a hard time getting that updated fast. It would be helpful if there was an employer portal and we could make some of these changes realtime. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Halo is helping us make employee recognition and service awards easy. We give a list and they take care of all the communications with the employee. It makes our lives as HR professionals very easy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SM Stephanie M. Mid-Market (51-1000 emp.) 5/11/2023 "Helpful and Friendly" 5/5 What do you like best about HALO? Our rep, Jason Lee is attentive and quick to assist us. Review collected by and hosted on G2.com. What do you dislike about HALO? The cost is a bit high when we compare what we pay to the value of the gift options. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? I believe the anniversary awards HALO assists us with helps the employees feel valued and appreciated. Review collected by and hosted on G2.com. Show More Response from Lizzie Bell of HALO [Editedit](https://www.g2.com/survey_responses/halo-review-8068811/official_response/edit) Thanks so much for taking the time to share your feedback, Stephanie! We're so glad to hear you're receiving attentive customer service. It's true that our gift prices are higher than what you'll see the items available for on Amazon or other retailers. This is because our pricing is all-inclusive of the recognition technology, data management, and other services it takes to run the recognition programs. We love to be a part of helping your employees feel recognized and valued! Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Enterprise (\> 1000 emp.) 5/9/2023 "Quick process and very timely responsiveness." 5/5 What do you like best about HALO? Having a quick process via PDF that's compatible with my business email. Quick and timely communication with the Sr. Account Manager, Erica Fulmore. Review collected by and hosted on G2.com. What do you dislike about HALO? The 6-8 week processing time it takes to ship the certificates. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Recognizing young leadership in their achievements for our company! Review collected by and hosted on G2.com. Show More Response from Lizzie Bell of HALO [Editedit](https://www.g2.com/survey_responses/halo-review-8055144/official_response/edit) We're so happy to help you celebrate your employees and glad you're having a great experience working with Erica! We looked into the 6-8 week timeline and it seems that's due to the shipping method currently being used in the program for cost-savings to the international locations. We have options for faster shipping with other carriers and would be happy to help you explore them if interested! 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