--- title: HALO Reviews meta\_title: 'HALO Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 240 reviews by the users' company size, role or industry to find out how HALO works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 240 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- ### HALO Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. [(11 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419293&qs=pros-and-cons#reviews) Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. [(8 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339401&qs=pros-and-cons#reviews) Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. [(7 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339369&qs=pros-and-cons#reviews) Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. [(5 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339324&qs=pros-and-cons#reviews) Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. [(5 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419180&qs=pros-and-cons#reviews) Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. [(3 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1418975&qs=pros-and-cons#reviews) Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021697&qs=pros-and-cons#reviews) Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021699&qs=pros-and-cons#reviews) Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339331&qs=pros-and-cons#reviews) Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339571&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of HALO ##### 1. Customer Support Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. [ See 11 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419293&qs=pros-and-cons#reviews) See Related User Reviews ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you like about HALO? Queue management, agent involvement, decent support and integration with our other stack products means that the PSA has become the centralised produc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ##### 2. Helpful Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. [ See 8 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339401&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you like about HALO? I apprecitae the quick responses from them and the open communication style. ##### 3. Response Time Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. [ See 7 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339369&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you like about HALO? I apprecitae the quick responses from them and the open communication style. ![JACKY L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JACKY L.") JL JACKY L. Enterprise (\> 1000 emp.) 2.0/5 "Halo works but there is a lot of room for improvement." What do you like about HALO? The team is very responsive via email and they try to resolve issues within less than three days, ##### 4. Ease of Use Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. [ See 5 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339324&qs=pros-and-cons#reviews) See Related User Reviews ![Sanjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay L.") SL Sanjay L. Small-Business (50 or fewer emp.) 4.0/5 "HALO" What do you like about HALO? Halo UI was quite fast so that point i like in that ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ##### 5. Recognition Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. [ See 5 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419180&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great way to recognize hard work!" What do you like about HALO? Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 2.5/5 "Basic Employee Engagement Platform" What do you like about HALO? Easy to send kudos and e-cards. Able to brand to the organization. ### 5 Cons or Disadvantages of HALO ##### 1. Usage Difficulty Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. [ See 3 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1418975&qs=pros-and-cons#reviews) See Related User Reviews ![Sanjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay L.") SL Sanjay L. Small-Business (50 or fewer emp.) 4.0/5 "HALO" What do you dislike about HALO? some process in the Halo are not easy to use like procurement one etc ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you dislike about HALO? Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging! ##### 2. Feedback Issues Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021697&qs=pros-and-cons#reviews) See Related User Reviews ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.") DP Dave P. Small-Business (50 or fewer emp.) 5.0/5 "Excellent PSA though workflow management can be confusing!" What do you dislike about HALO? Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging! DM Drew M. Small-Business (50 or fewer emp.) 4.0/5 "Halo: Where everything comes and goes!" What do you dislike about HALO? At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then troub ##### 3. Integration Issues Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021699&qs=pros-and-cons#reviews) See Related User Reviews DM Drew M. Small-Business (50 or fewer emp.) 4.0/5 "Halo: Where everything comes and goes!" What do you dislike about HALO? At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then troub ![Lori S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lori S.") LS Lori S. Mid-Market (51-1000 emp.) 5.0/5 "Very Responsive and User Friendly" What do you dislike about HALO? I truly can't think of anything I dislike about HALO. Anytime I have requested something regarding the site, they have come through and adjusted it f ##### 4. Low Performance Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339331&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you dislike about HALO? There are times where solutions seem to take longer than before. LC Lauren C. Enterprise (\> 1000 emp.) 4.0/5 "Halo has been a pleasure to work with on our journey to improve employee satisfaction." What do you dislike about HALO? Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should ##### 5. Time-consuming Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. [ See 2 mentions ](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339571&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Helpful and responsive" What do you dislike about HALO? There are times where solutions seem to take longer than before. LC Lauren C. Enterprise (\> 1000 emp.) 4.0/5 "Halo has been a pleasure to work with on our journey to improve employee satisfaction." What do you dislike about HALO? Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should ## Top-Rated Alternatives [ ![Kudos](https://images.g2crowd.com/uploads/product/hd_favicon/3527ebf6e7a6e0adf8c3873e4a0d7878/kudos.svg "Kudos") Kudos 4.8/5(3,016) ](https://www.g2.com/products/kudos/reviews) [ ![Achievers](https://images.g2crowd.com/uploads/product/hd_favicon/e0b203a882b6c57d5bcd15e7a4831168/achievers.svg "Achievers") Achievers 4.6/5(9,596) ](https://www.g2.com/products/achievers/reviews) [ ![Awardco](https://images.g2crowd.com/uploads/product/hd_favicon/7caf5d85192600ea9dc82eaace27a0b5/awardco.svg "Awardco") Awardco 4.9/5(6,326) ](https://www.g2.com/products/awardco/reviews) [ View All Alternatives ](https://www.g2.com/products/halorecognition/competitors/alternatives) ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 2/18/2020 "Halo Recognition" 4.5/5 What do you like best about HALO? It provides recognition for employees and something for them to look forward to. Review collected by and hosted on G2.com. What do you dislike about HALO? It takes a long time to reset changes such as company logo, mission statement or signature changes. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Issues asise when reports are submitted quarterly and staff move on. The benefits is that you set it and it is sent without having to follow up. Review collected by and hosted on G2.com. Show More Response from Lizzie Bell of HALO [Editedit](https://www.g2.com/survey_responses/halo-review-4118486/official_response/edit) We appreciate you taking the time to share your experience and are so glad to hear your employees enjoy and look forward to the program! Thanks for the feedback about the long turn-around times on program changes. We're always working to make it easier and more efficient to work with HALO. 8/8/2023 Current UserValidated ReviewerSource: Organic ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 11/10/2023 "HALO is wonderful!" 5/5 What do you like best about HALO? HALO is very professional, thoughtful company and always thinks of employee needs first! Review collected by and hosted on G2.com. What do you dislike about HALO? I don't have anything negative to say about HALO Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? HALO is our service award vendor. They provide our employees with a tier-based gift selection for each of our service anniversaries. Review collected by and hosted on G2.com. Show More Response from Lizzie Bell of HALO [Editedit](https://www.g2.com/survey_responses/halo-review-7351811/official_response/edit) We appreciate you sharing your experience... thanks so much! Validated ReviewerIncentivizedSource: Seller invite JH Jennifer H. Principal, Benefits and Well-Being Programs Enterprise (\> 1000 emp.) 9/1/2022 "Ideal partnership with HALO for our Employee Recognition Program" 5/5 What do you like best about HALO? HALO provides us with a customized recognition and engagement program that helps us enhance our company culture. HALO’s staff is very supportive and always goes above and beyond to meet our needs. Review collected by and hosted on G2.com. What do you dislike about HALO? I don’t have any comments to add about dislikes. The HALO staff is always responsive and follows through on helping support our program. I am so thankful that I get to partner with HALO! Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Our recognition program celebrates employee milestones with lapel pins, gifts, and crystal awards for Years 1-60 years. The program has been administered through HALO Branded Solutions for many years. Review collected by and hosted on G2.com. Show More 2/23/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Mid-Market (51-1000 emp.) 2/28/2019 "Halo Recognition User" 5/5 What do you like best about HALO? User friendly website. Very easy to maneuver through it. Program is simple but yet provides great results. Review collected by and hosted on G2.com. What do you dislike about HALO? I have not experienced anything at this time that is negative. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Morale and showing that the company appreciates the hard work and commitment that the colleague is making each and every day. Review collected by and hosted on G2.com. Show More Response from Lizzie Bell of HALO [Editedit](https://www.g2.com/survey_responses/halo-review-1848870/official_response/edit) Thanks so much for taking the time to review us! We're so happy to hear you're enjoying the platform. 8/3/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CK Catherine K. Enterprise (\> 1000 emp.) 8/3/2023 "Excellent program management, customer service. Responsive, effective, efficient, personable" 5/5 What do you like best about HALO? responsive, interactive accurate processing, accommodating, effecticve, efficient, customer focused Review collected by and hosted on G2.com. What do you dislike about HALO? no dislikes. Excellent team interaction Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? it inspires engagment from above, recognizes employees, causes interaction from all levels Employees look forward to awards but also to engage and interact in ways we could not prior to the program Review collected by and hosted on G2.com. Show More Response from Lizzie Bell of HALO [Editedit](https://www.g2.com/survey_responses/halo-review-8402032/official_response/edit) Thanks for taking the time to share your experience, Catherine! We're so happy to hear the platform is helping to create meaningful interactions in your organization. 8/9/2023 Validated ReviewerSource: Organic PH Patricia H. Enterprise (\> 1000 emp.) 8/10/2023 "Halo has a dedicated team of professionals who are extremely responsive to the customers needs" 5/5 What do you like best about HALO? Excellent customer service, very responsive to the customers needs and wants. Review collected by and hosted on G2.com. What do you dislike about HALO? There are no downsides. I love working with the team. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? We are doing our best to promote recognition and rewards, really trying to engage our employees. HALO has given us great advice and guidance. Review collected by and hosted on G2.com. Show More Response from Lizzie Bell of HALO [Editedit](https://www.g2.com/survey_responses/halo-review-8451450/official_response/edit) Wow! Thanks so much for the review, Patricia. We're so happy to be a part of your employee recognition efforts! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics") EC Verified User in Cosmetics Mid-Market (51-1000 emp.) 11/14/2023 "My experience with Halo has been amazing!!" 4.5/5 What do you like best about HALO? Great staff that is knowledgeable and extremely helpful to me as a new user. Review collected by and hosted on G2.com. What do you dislike about HALO? Unclear email communication when requests are processed. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? They are assisting us in recognizing milestone anniversaries in a timely, consistant manner. Review collected by and hosted on G2.com. Show More Response from Lizzie Bell of HALO [Editedit](https://www.g2.com/survey_responses/halo-review-8872020/official_response/edit) Wow! Thanks so much for the kind words. We're so glad you're having an amazing experience overall. I would love to understand more about the unclear email communications so we can improve. If you're open to it, please feel welcome to share more details with me directly at lizzie.bell@halo.com. Validated ReviewerIncentivizedSource: Seller invite KB katlin b. Enterprise (\> 1000 emp.) 2/23/2023 "Service Awards" 4/5 What do you like best about HALO? The team is prompt with responses and resolutions. Willing to always make processes better. Use friendly method for monthly awards. Review collected by and hosted on G2.com. What do you dislike about HALO? Working through the team to find details regarding shipping, Employee account. Having portal/account where the employer can look into specific situations i.e if a award was processed or shipped. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? Providing service awards and milestone gifts monthly to our US/Canada population. This takes the heavy lift off us internally with having the support from Halo to process, trouble shoot, and ship awards and gifts. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Enterprise (\> 1000 emp.) 8/3/2023 "Great experience" 4/5 What do you like best about HALO? Great selection of merchandise and they were able to meet our needs. Review collected by and hosted on G2.com. What do you dislike about HALO? I experienced some slowness is response times, but overall good service. Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? They were able to provide an easy platform for employees to order a recogntion gift. Review collected by and hosted on G2.com. Show More Response from Lizzie Bell of HALO [Editedit](https://www.g2.com/survey_responses/halo-review-8401812/official_response/edit) We appreciate your feedback! It's great to hear the employees are finding the platform easy to use and enjoying the gift selections. We're always striving to deliver even better service and will continue to work on our response times. Current UserValidated ReviewerIncentivizedSource: Seller invite SD Stephanie D. Mid-Market (51-1000 emp.) 8/11/2023 "Good experience" 4/5 What do you like best about HALO? Reminders, and connection with our account rep. Review collected by and hosted on G2.com. What do you dislike about HALO? Sorting through and modifying data to fit into the HALO data spreadsheets. Review collected by and hosted on G2.com. Recommendations to others considering HALO: None Review collected by and hosted on G2.com. What problems is HALO solving and how is that benefiting you? One stop for employees to choose their awards. Review collected by and hosted on G2.com. Show More Response from Lizzie Bell of HALO [Editedit](https://www.g2.com/survey_responses/halo-review-6659720/official_response/edit) Many thanks for the review, Stephanie! We're so glad you're having a good experience with the program. 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