--- title: HALO Reviews meta\_title: 'HALO Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 240 reviews by the users' company size, role or industry to find out how HALO works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 240 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management ---

### HALO Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. [(11 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419293&qs=pros-and-cons#reviews)

Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. [(8 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339401&qs=pros-and-cons#reviews)

Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. [(7 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339369&qs=pros-and-cons#reviews)

Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. [(5 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339324&qs=pros-and-cons#reviews)

Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. [(5 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419180&qs=pros-and-cons#reviews)

Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. [(3 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1418975&qs=pros-and-cons#reviews)

Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021697&qs=pros-and-cons#reviews)

Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021699&qs=pros-and-cons#reviews)

Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339331&qs=pros-and-cons#reviews)

Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. [(2 mentions)](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339571&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of HALO

##### 1. Customer Support

Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs.
[
See 11 mentions
](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419293&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.")
DP

Dave P.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent PSA though workflow management can be confusing!"

What do you like about HALO?

Queue management, agent involvement, decent support and integration with our other stack products means that the PSA has become the centralised produc

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Great way to recognize hard work!"

What do you like about HALO?

Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic

##### 2. Helpful

Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly.
[
See 8 mentions
](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339401&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Great way to recognize hard work!"

What do you like about HALO?

Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Helpful and responsive"

What do you like about HALO?

I apprecitae the quick responses from them and the open communication style.

##### 3. Response Time

Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication.
[
See 7 mentions
](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339369&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Helpful and responsive"

What do you like about HALO?

I apprecitae the quick responses from them and the open communication style.

 ![JACKY L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JACKY L.")
JL

JACKY L.

Enterprise (\> 1000 emp.)

2.0/5

"Halo works but there is a lot of room for improvement."

What do you like about HALO?

The team is very responsive via email and they try to resolve issues within less than three days,

##### 4. Ease of Use

Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options.
[
See 5 mentions
](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339324&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sanjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay L.")
SL

Sanjay L.

Small-Business (50 or fewer emp.)

4.0/5

"HALO"

What do you like about HALO?

Halo UI was quite fast so that point i like in that

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Great way to recognize hard work!"

What do you like about HALO?

Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic

##### 5. Recognition

Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively.
[
See 5 mentions
](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419180&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Great way to recognize hard work!"

What do you like about HALO?

Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nic

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

2.5/5

"Basic Employee Engagement Platform"

What do you like about HALO?

Easy to send kudos and e-cards. Able to brand to the organization.

### 5 Cons or Disadvantages of HALO

##### 1. Usage Difficulty

Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution.
[
See 3 mentions
](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1418975&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sanjay L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay L.")
SL

Sanjay L.

Small-Business (50 or fewer emp.)

4.0/5

"HALO"

What do you dislike about HALO?

some process in the Halo are not easy to use like procurement one etc

 ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.")
DP

Dave P.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent PSA though workflow management can be confusing!"

What do you dislike about HALO?

Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging!

##### 2. Feedback Issues

Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively.
[
See 2 mentions
](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021697&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dave P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave P.")
DP

Dave P.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent PSA though workflow management can be confusing!"

What do you dislike about HALO?

Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging!

DM

Drew M.

Small-Business (50 or fewer emp.)

4.0/5

"Halo: Where everything comes and goes!"

What do you dislike about HALO?

At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then troub

##### 3. Integration Issues

Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections.
[
See 2 mentions
](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2021699&qs=pros-and-cons#reviews)

See Related User Reviews

DM

Drew M.

Small-Business (50 or fewer emp.)

4.0/5

"Halo: Where everything comes and goes!"

What do you dislike about HALO?

At times we feel left in the dust when API/intigrations do not work and Halo points the finger at the other company out of the gate, rather then troub

 ![Lori S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lori S.")
LS

Lori S.

Mid-Market (51-1000 emp.)

5.0/5

"Very Responsive and User Friendly"

What do you dislike about HALO?

I truly can't think of anything I dislike about HALO. Anytime I have requested something regarding the site, they have come through and adjusted it f

##### 4. Low Performance

Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO.
[
See 2 mentions
](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339331&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Helpful and responsive"

What do you dislike about HALO?

There are times where solutions seem to take longer than before.

LC

Lauren C.

Enterprise (\> 1000 emp.)

4.0/5

"Halo has been a pleasure to work with on our journey to improve employee satisfaction."

What do you dislike about HALO?

Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should

##### 5. Time-consuming

Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies.
[
See 2 mentions
](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=2339571&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Helpful and responsive"

What do you dislike about HALO?

There are times where solutions seem to take longer than before.

LC

Lauren C.

Enterprise (\> 1000 emp.)

4.0/5

"Halo has been a pleasure to work with on our journey to improve employee satisfaction."

What do you dislike about HALO?

Launching a website with Halo is hugely time-consuming. This isn't something that Halo can necessarily fix, it's just something that companies should

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 ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications")
UP

Verified User in Public Relations and Communications

Enterprise (\> 1000 emp.)

11/15/2023

"Helpful and responsive"

5/5

What do you like best about HALO?

I apprecitae the quick responses from them and the open communication style. Review collected by and hosted on G2.com.

What do you dislike about HALO?

There are times where solutions seem to take longer than before. Review collected by and hosted on G2.com.

What problems is HALO solving and how is that benefiting you?

Streamlining a process for peer to peer recognition Review collected by and hosted on G2.com.

Show More

Response from Lizzie Bell of HALO

[Editedit](https://www.g2.com/survey_responses/halo-review-8877734/official_response/edit)

We appreciate you taking the time to share your experience and are so glad you're having a good experience overall! Thanks for the feedback about the longer than normal turn-around times you're seeing lately. We're always working to make it easier and more efficient to work with HALO and will continue to focus on this area.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

11/21/2023

"Great way to recognize hard work!"

5/5

What do you like best about HALO?

Ease of use, customer support and the number of feautures provided make Halo a great employee recognition partner. We have a great representative, Nicola who is very helpful and knowledgeable. Our colleagues look forward to their recognition walls for each milestone! Review collected by and hosted on G2.com.

What do you dislike about HALO?

There has not been anything yet that we dislike about Halo. Review collected by and hosted on G2.com.

What problems is HALO solving and how is that benefiting you?

Halo has allowed us to center and organize our recognition program. Review collected by and hosted on G2.com.

Show More

Response from Lizzie Bell of HALO

[Editedit](https://www.g2.com/survey_responses/halo-review-8908844/official_response/edit)

Thank you so much for taking the time to review us! We're glad you're having a great experience with the program.

Validated ReviewerIncentivizedSource: Seller invite

CA

Carla A.

Executive Assistant

Enterprise (\> 1000 emp.)

8/4/2023

"Customer Service"

4/5

What do you like best about HALO?

Oure account manager Nicola is so helpful, she make the HALO experience even better. Review collected by and hosted on G2.com.

What do you dislike about HALO?

We have a base model, its functional but if you have the means, upgrade. Review collected by and hosted on G2.com.

What problems is HALO solving and how is that benefiting you?

Holiday gifts are a breeze, no more stuffing envelopes. Review collected by and hosted on G2.com.

Show More

Response from Lizzie Bell of HALO

[Editedit](https://www.g2.com/survey_responses/halo-review-8406653/official_response/edit)

Thanks so much for taking the time to review us, Carla! We're so glad you're enjoying working with Nicola and no longer stuffing those envelopes! :)

Current UserValidated ReviewerIncentivizedSource: Seller invite

PN

Patrick N.

Enterprise (\> 1000 emp.)

2/28/2023

"Prioritizing client relationship and consumer satisfaction"

5/5

What do you like best about HALO?

I love that they listen to customer needs, develop the right solution and provide options to enhance. The quality of goods is superior, and they can be fulfill in all, if not most, countries. Review collected by and hosted on G2.com.

What do you dislike about HALO?

The account executive team provides meaningful strategic ideas to go along with data to help you stay ahead of demand. The customer experience team is very responsive and resolves issues when things happen. There is not much to dislike. Review collected by and hosted on G2.com.

What problems is HALO solving and how is that benefiting you?

Being a global company, we experience challenges with delivery of goods. Halo provides in-country shipping options to expedite delivery while reducing customs and shipping costs. This boots the employee experience and helps us to provide the same experience in countries. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/10/2023

"Reliable Vendor + Great Customer Service"

4.5/5

What do you like best about HALO?

We have worked with Halo for Years, they provide us with a great selection of products to reward employees Review collected by and hosted on G2.com.

What do you dislike about HALO?

Would be good to receive reminders to give the rewards out. We get the entire year in one order, but as the year goes by we sometimes forget to reward our receipeitns and its embarssing. Review collected by and hosted on G2.com.

What problems is HALO solving and how is that benefiting you?

Recognition years of servcie awrds. Review collected by and hosted on G2.com.

Show More

Response from Lizzie Bell of HALO

[Editedit](https://www.g2.com/survey_responses/halo-review-8854884/official_response/edit)

Thanks for taking the time to review us! We're so glad to hear you're receiving great customer service. That makes a lot of sense that reminders would be helpful to you, and we do have some options for reminders that could help. Feel welcome to reach out to your account manager or to me directly (lizzie.bell@ halo.com) and we can figure out what would work best!

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Enterprise (\> 1000 emp.)

8/7/2023

"Easy to work with. Initial set up there were a few bugs; easy to use now that we are a few years in."

3.5/5

What do you like best about HALO?

Gift choices are refreshed often. Our HALO contact is very timely when replying to my email. Review collected by and hosted on G2.com.

What do you dislike about HALO?

Isn't truly HALO; it's the password needing to be reset. Our employees use their employee number as the username; many would also like to use their employee number as the password. Review collected by and hosted on G2.com.

What problems is HALO solving and how is that benefiting you?

Employee recognition at specific anniversary dates. Employees are grateful to make their own choice for a gift, love being recognized. Review collected by and hosted on G2.com.

Show More

Response from Lizzie Bell of HALO

[Editedit](https://www.g2.com/survey_responses/halo-review-5135631/official_response/edit)

Thanks for the review! We're so glad to hear your employees love being recognized through the program.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Enterprise (\> 1000 emp.)

8/14/2023

"very happy with Halo"

5/5

What do you like best about HALO?

I like the team I work with at Halo. Rebecca Remely has been a great partner with GMR since day one. Sonnah Barrie is always very responsive, knowledgable and friendly. Review collected by and hosted on G2.com.

What do you dislike about HALO?

nothing comes to mind. Halo has always been a great partner Review collected by and hosted on G2.com.

What problems is HALO solving and how is that benefiting you?

they work with us when we are looking at adding different employee groups by creating mulitple proposals. They listen to our needs. Review collected by and hosted on G2.com.

Show More

Response from Lizzie Bell of HALO

[Editedit](https://www.g2.com/survey_responses/halo-review-8451081/official_response/edit)

We appreciate you taking the time to review us and are so happy you're having a great experience working with our team!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain")
AL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

11/21/2023

"Overall, my experience with Halo is extremely positive. Jennifer is extremley responsive and helpful"

4/5

What do you like best about HALO?

I like how accessible my Account Manager truly is. Review collected by and hosted on G2.com.

What do you dislike about HALO?

Feedback I've received form the employee is our gift selection being a bit outdated. Esepcially for those with 15-25 years of servcies, they expected more from the gift selection. Review collected by and hosted on G2.com.

What problems is HALO solving and how is that benefiting you?

They manage out employee service awards. Review collected by and hosted on G2.com.

Show More

Response from Lizzie Bell of HALO

[Editedit](https://www.g2.com/survey_responses/halo-review-8908840/official_response/edit)

We appreciate the review and shoutout to Jennifer! So happy to hear you're receiving responsive support.

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants")
AR

Verified User in Restaurants

Enterprise (\> 1000 emp.)

11/14/2023

"Great partnership"

5/5

What do you like best about HALO?

Great customer service and partnership on our service program, and franchisee award programs Review collected by and hosted on G2.com.

What do you dislike about HALO?

Nothing that i can think of- have been happy with service received Review collected by and hosted on G2.com.

What problems is HALO solving and how is that benefiting you?

Helping us celebrate our employee milestones for both corporate staff and our franchisees. Helping us celebrate our top franchisees with annual awards. Review collected by and hosted on G2.com.

Show More

Response from Lizzie Bell of HALO

[Editedit](https://www.g2.com/survey_responses/halo-review-7110182/official_response/edit)

Thanks for taking the time to share your experience! We appreciate the great partnership too. :)

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources")
AH

Verified User in Human Resources

Enterprise (\> 1000 emp.)

5/9/2023

"Good selection of choices, good support help, good response time"

4.5/5

What do you like best about HALO?

I like the products offered for employees to choose from as well as the response from our representative Review collected by and hosted on G2.com.

What do you dislike about HALO?

I have nothing to report here, everything seems to be working as it should Review collected by and hosted on G2.com.

What problems is HALO solving and how is that benefiting you?

There are no current problems. Any time there have been questions or needs, the response is timely. Review collected by and hosted on G2.com.

Show More

Response from Lizzie Bell of HALO

[Editedit](https://www.g2.com/survey_responses/halo-review-8052855/official_response/edit)

Wonderful to hear your employees are enjoying the reward gifts! We appreciate you taking the time to share your experience.

11/9/2023
Validated ReviewerIncentivizedSource: Seller invite

##### Categories on G2

[Employee Recognition](https://www.g2.com/categories/employee-recognition)[Rewards and Incentives](https://www.g2.com/categories/rewards-and-incentives)[Promotional Product Management](https://www.g2.com/categories/promotional-product-management)

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