--- title: HALO Reviews meta_title: 'HALO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 240 reviews by the users' company size, role or industry to find out how HALO works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 240 scale: '5' date_modified: '2026-07-17' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # HALO Reviews **Vendor:** HALO **Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) **Average Rating:** 4.4/5.0 **Total Reviews:** 240 ## About HALO HALO is the global leader in recognition and incentive solutions, branded merchandise, and uniform programs. We help our clients connect their employees and customers to organizational culture and break through barriers to enhance engagement, satisfaction, and brand association. With more than 1,800 employees in 42 global offices, we offer the most comprehensive range of capabilities in the industry, from technology solutions and creative services to global sourcing and logistics. Our clients include over 100 of the Fortune 500 as well thousands of small- to mid-size companies seeking to make a breakthrough with their people, culture, and brands. ## HALO Pros & Cons **What users like:** - Users praise HALO's **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. (11 reviews) - Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. (8 reviews) - Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. (7 reviews) - Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. (5 reviews) - Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. (5 reviews) - Selection (3 reviews) - Variety (3 reviews) - Users value how HALO fosters **awareness of strengths** , enhancing their understanding of positive performance aspects. (2 reviews) - Communication (2 reviews) - Creativity (2 reviews) **What users dislike:** - Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. (3 reviews) - Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. (2 reviews) - Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. (2 reviews) - Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. (2 reviews) - Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. (2 reviews) - Users find the **time consumption** for launching a website with HALO can be quite burdensome and prolonged. (2 reviews) - Time-Consumption (2 reviews) - Budget Management (1 reviews) - Expensive (1 reviews) - High Prices (1 reviews) ## HALO Reviews ### 1. our rep is very helpful and friendly. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about HALO?** The service from our rep was also a pleasant experience. **What do you dislike about HALO?** The prices of the gifts are double the actual price. **What problems is HALO solving and how is that benefiting you?** They help us with recongnizing our employee anniversaries. **Official Response from Lizzie Bell:** > We appreciate you taking the time to leave your feedback and are so glad to hear you’re enjoying working with your account representative! It is true that our gift prices are higher than you'll see the items listed at with retailers. This is because our pricing includes the other services it takes to run a recognition program, including technology, data management, and support. We’d be happy to connect and go over everything that is included in your program pricing. Feel welcome to email me at lizzie.bell@halo.com to set something up! We’re honored to help you recognize your employees’ anniversaries! ### 2. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Angel W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about HALO?** In all my dealings with HALO they have been very professional and efficient. Lisa Carr is our rep, she is amazing to deal with. She is always prompt in replying and resolving any problems we have, like when we place an incorrect order. **What do you dislike about HALO?** I honestly do not dislike anything about Halo. **What problems is HALO solving and how is that benefiting you?** providing us with great products for our employee recognition program. ### 3. Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about HALO?** I like that Halo is consistent and they have support that is responsive. Employees who have questions/issues with products can reach out to Halo, but the representatives I work with are responsive as well. When/if there is an issue you aren't digging through an answering service. There is a friendly person who is more than willing to help. Also, in regards to the service itself it is consistent. Managing this project is new for me and I've received multiple projects at once. I appreciate that the service awards we get through HALO don't need a lot of consistent maintenance and updates from me. Gift selection is nice as well. **What do you dislike about HALO?** Sometimes I have to work to get exact pricing. There are pricing details available, but ofcourse there are discounts for bulk. More transparent pricing would be helpful. Maybe we could get better gifts if I knew what the actual price would be with bulk discounts. **What problems is HALO solving and how is that benefiting you?** Employee recognition. We want to ensure that all team members get recognized on service anniversaries. THe leaders in our organizations are hard workers and often have a lot on their plate. I love that Halo has a service where we can just ship the items to leaders for their team members. ### 4. It is a good solution to give incentives to employees. **Rating:** 5.0/5.0 stars **Reviewed by:** Maite S. | Director de proyectos de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about HALO?** Every company or organization is looking for a platform with which they can give recognition and incentives to all their employees in this way, and we can maximize productivity and create a better workforce. Halo works as a unified tool and provides us with a series of incentives that can be adapted to our budget. **What do you dislike about HALO?** We have not had any problems using this platform, it allows us to create personalized prizes and is ideal for giving rewards for anniversaries, birthdays and your excellent work as an employee. **What problems is HALO solving and how is that benefiting you?** We have made fully personalized cards, which gives us great incentives to provide good recognition to our employees to improve efficiency and performance, the platform is accessible, and we can create a better experience. ### 5. Timely and Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Abbie W. | HR/Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about HALO?** I appreciate their responsiveness to all of our business needs. We have a lot of one-off requests, and they always do their best to ensure our needs are met. **What do you dislike about HALO?** I can't think of anything. Very happy with them. **What problems is HALO solving and how is that benefiting you?** They are ensuring all of our sites are consistent in the way we reward our employees. ### 6. Fantastic customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Anna P. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about HALO?** Friendly, any question we have gets answered within 24 hours. We recently asked for another guided tour for our new hires and they gladly set an additional training up **What do you dislike about HALO?** Our rehires do not pull into Halo however we are working together to get this corrected **What problems is HALO solving and how is that benefiting you?** Annual service awards to our employees ### 7. HALO is very reliable. **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about HALO?** HALO is reliable and always returns my emails in a quick manner. There are a lot of options when it comes to employee gifts. **What do you dislike about HALO?** I dont have anything I dislike at this moment. **What problems is HALO solving and how is that benefiting you?** HALO is providing our company with employee service award gifts based on years of service. ### 8. Halo does a wonderful job of finding creative solutions to meet the needs of our programs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HALO?** The best thing about working with Halo is the staff. They are amazingly receptive, responsive and truly treat you as a partner versus an account. **What do you dislike about HALO?** I can't say there is anything I dislike. **What problems is HALO solving and how is that benefiting you?** Whatever program or task we give to Halo, they handle everything from end to end. **Official Response from Lizzie Bell:** > We're so happy you're having a great experience working with our team! Thanks for taking the time to share your feedback. ### 9. Customer Service is unmatched **Rating:** 2.5/5.0 stars **Reviewed by:** Stephany R. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about HALO?** Since working with HALO I have had the pleasure of working with a dilligent, organized and kind individual named Emmy. **What do you dislike about HALO?** There are quite literally no issues with HALO. **What problems is HALO solving and how is that benefiting you?** Not necessarily an issue but an incentive award that benefits the employees celebrating milestone acheivements. ### 10. Director of Training, Development & Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Maria H. | Director of Training, Development & Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2022 **What do you like best about HALO?** Very easy to place my online order and my rep Lisa Carr! **What do you dislike about HALO?** If you place the order at the right time of the month, it gets here faster because I know it does take about a month, but they tell you that upfront. No improvements I think **What problems is HALO solving and how is that benefiting you?** I cannot say I have any problems with Halo. ### 11. Great follow up **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy S. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about HALO?** Whenever I need assistance or confirmation that an order was received, I always receive a quick and helpful response. **What do you dislike about HALO?** The expiration of the gift can sometimes be inconvenient, but easy to solve. **What problems is HALO solving and how is that benefiting you?** Every question or request has been taken care of quickly. The most recent I can think of was the expiration of a gift. ### 12. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole N. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about HALO?** Customer Service. If I need something, I know I can shoot over a quick note and I always get a helpful and quick response. **What do you dislike about HALO?** Can't think of anything. I haven't had any issues. **What problems is HALO solving and how is that benefiting you?** Employee service awards. ### 13. Amazing partner and excellent service. **Rating:** 5.0/5.0 stars **Reviewed by:** Jill L. | Director, Communications + Benefits Solutions, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about HALO?** Excellent account stewardship and service. **What do you dislike about HALO?** Requires modernization - platform and services. **What problems is HALO solving and how is that benefiting you?** Amazing partnership, account stewardship and service!!! Provides an amazing service and experience for associates. ### 14. Tenured Vendor - Consistent Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about HALO?** Friendly customer service and easy to get ahold of the points of contact whether it's via email or phone. This is helpful when troubleshooting issues with shipping delays or missing packages. **What do you dislike about HALO?** Dislike missing products and resolution of the problem. This causes frustration on the recipient end and the manager who is delivering the gift to the employee. Would like to see more partnerships on this moving forward. **What problems is HALO solving and how is that benefiting you?** Helping solve recognition and rewards. This helps with creating loyalty between the organization and the employees. We would like to see different options. The current options are good but not great. Employees are looking for the next newest gift or recognition (PTO, Cash, etc.) ### 15. Monopoly Money **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about HALO?** Ease of use for the employees, selction of gifts **What do you dislike about HALO?** Very difficult to track budget since we aren't billed until points are redeemed **What problems is HALO solving and how is that benefiting you?** Employee recognition **Official Response from Lizzie Bell:** > Thanks for taking the time to share your candid feedback with us! We're sorry to hear you're experiencing challenges with budget tracking. Our team would love to help make this easier for you. Please reach out to your Account Manager and we'll be happy to assist! ### 16. Excellent Partnership! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about HALO?** The thing I find the most helpful from HALO is the amazing partnership and the options available for gifts! The service is user friendly but also the support is amazing! **What do you dislike about HALO?** At this time, I have not found anything that I dislike while using Halo. All products and services have met my expectations and I don't currently have any dislikes. **What problems is HALO solving and how is that benefiting you?** The business problem that HALO solves for us is recognizing our employees. Rather it be for service anniversaries or retirements. This is a benefit to us because it gives our employees something they deserve but allows us to do it all under one roof. ### 17. Simple to use system with great recognition and service award gifts. **Rating:** 4.0/5.0 stars **Reviewed by:** Angie D. | Benefits Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about HALO?** I appreciate the range of awards. It's nice to give our team members a choice that is meaningful to them! The e-cards are great to send a quick note to someone too. **What do you dislike about HALO?** There are some limits to customizing the function of the site. **What problems is HALO solving and how is that benefiting you?** Halo is helping our company align recognition opportunities and awards. ### 18. Good experience, responsive, good customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Sherri G. | Sr Comp Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about HALO?** Responsive, good customer service, and whenever our company has a need, they make every effort meet the need. (Ie. a few years ago, we included International locations) **What do you dislike about HALO?** Just a few issues with shipments arriving timely **What problems is HALO solving and how is that benefiting you?** Earlier there were issues with some of the mailings but the issue was resolved and HALO was very responsive ### 19. Halo for service recognition **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2022 **What do you like best about HALO?** Packages are classy easy to order and fit well with our system **What do you dislike about HALO?** Service awards on some key dates are anticlimactic or even a step back. The 15 year box is the same as the 5 year box, whereas the 10 year box is very fancy. **What problems is HALO solving and how is that benefiting you?** Makes it easier to recognize people without 1) breaking the bank and 2) not being stressed over whether or not an individual will appreciate a specialized gift ### 20. Great easy to administer recognition program. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about HALO?** Dedicated Service Representative who responds quickly. **What do you dislike about HALO?** Administration when recognition emails are not received. **What problems is HALO solving and how is that benefiting you?** Help us ensure we have a uniform associate recognition program across the globe. ### 21. Great customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about HALO?** I like the fact that we can always rely on our account representative to resolve any customer services issues promptly and efficiently. We appreciate the quick resolutions for our employees. **What do you dislike about HALO?** Would like to see more varied award offerings, especially for the lower tier levels. Possibly gift cards being made available as service award selections as many of our employees are asking for this as an option. **What problems is HALO solving and how is that benefiting you?** HALO is able to provide a way for our company to recognize the hard work and tenure of our employees while relieving our company of the administrative burden of such a recognition program. ### 22. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Kim W. | Vice President Human Resources, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2022 **What do you like best about HALO?** Makes giving employee rewards easier. The vendor and its staff are easy to work with and know their product well. **What do you dislike about HALO?** Can be challenging when items are lost in shipment. Would be nice to have competitively priced corporate logo items available but we generally don't use Halo for this due to the mark-up on products. We will generally distribute products in different ways vs. shipping them to homes which is how we're able to pay less for products, but it would be easier to get everything shipped through Halo! **What problems is HALO solving and how is that benefiting you?** More automated method of giving rewards and recognition to employees. Creative ways to award employees e.g. spin to win, gift cards. ### 23. Friendly service you can count on! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2022 **What do you like best about HALO?** What I find most helpful about HALO is the accessibility to our Customer Experience Team and their prompt attention to any issue or request we have. Emmy Panganiban is the best! **What do you dislike about HALO?** I don't have any dislikes. We've encountered bumps in service along the way, but the HALO team worked diligently to address our concerns and get things back to running smoothly. **What problems is HALO solving and how is that benefiting you?** Most recently, one of our suppliers had an equipment breakdown and couldn't supply an integral part of a very special, 40-year commemorative gift. Production was halted and delivery delayed with no alternatives offered. When HALO was asked if they could provide a suitable alternative, they stepped right up and saved the day. Thanks so much! ### 24. Great resource for corporate rewards. **Rating:** 5.0/5.0 stars **Reviewed by:** Emily G. | Marketing Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about HALO?** My Halo rep is always on top of things. I never have to follow up with her; she gets back to me promptly and always answers my questions. The company is professional and on the ball. **What do you dislike about HALO?** From looking at 'prize' offerings, I sometimes wish they were updated a bit more frequently. I also wish there was a way to integrate our employee management software with HALO's ordering system such that each October, HALO could prompt an order for employees. **What problems is HALO solving and how is that benefiting you?** We're getting employees rewarded for years of service with classy, effective, personalized gifting. As Marketing Supervisor, I don't have to worry about ordering plaques and designing letters separately; I also don't need to concern myself with getting individualized gifts for employees as they can choose easily. My rep makes it easy to follow up if an employee misplaces their code. ### 25. My account team at HALO is wonderful. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about HALO?** My Strategic Account Manager, Emmy Panganiban **What do you dislike about HALO?** The admin part of the site could be more robust and the the site itself could use an updates to be more user friendly. **What problems is HALO solving and how is that benefiting you?** Gift items not being available due to COVID ### 26. Trustworthy partner in staff appreciation **Rating:** 3.0/5.0 stars **Reviewed by:** Marianna S. | Director, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about HALO?** We have an account representative assigned to us. They are typically knowledgeable and accessible and helpful in selecting appropriate items for our staff. **What do you dislike about HALO?** There have been several occasions where the items we selected in our catalogs are no longer available. It would be helpful to have current information at all times. **Recommendations to others considering HALO:** HALO provides good customer service and products. I would recommend to others. **What problems is HALO solving and how is that benefiting you?** We use Halo to provide our employees with recognition gifs and service awards. This is something that we do on a regular basis as part of our ongoing recognition program. ### 27. Halo is great to partner with **Rating:** 5.0/5.0 stars **Reviewed by:** Marsha D. | Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2018 **What do you like best about HALO?** Love working with our team on innovative ideas and budget restrictions. **What do you dislike about HALO?** No issues. We have been very satisfied. **What problems is HALO solving and how is that benefiting you?** I have not had any complaints. They have helped me keep our catalogs up to date for our employee's awards selections. ### 28. Happy with service - would like to see more variety of products **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2018 **What do you like best about HALO?** Ease of on line ordering - and my customer service rep that handles our company account **What do you dislike about HALO?** I feel there could be a better assortment of products available by anniversary year **What problems is HALO solving and how is that benefiting you?** Service Award program only at this time ### 29. While customer service is fantastic, the platform needs to be a little more robust **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about HALO?** Account manager and customer service is great to work with. **What do you dislike about HALO?** Gift choices needs to be more digitaltize **What problems is HALO solving and how is that benefiting you?** Removing the magic box. Helps with sustainability ### 30. Halo review by Regina **Rating:** 5.0/5.0 stars **Reviewed by:** Regina C. | Vice President of Employee Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2021 **What do you like best about HALO?** They are continuously researching ways to provide better recognition to our employees. HALO has been a great partner. They are always responsive to questions and provide the best service. **What do you dislike about HALO?** I do not have any dislikes at this time. **Recommendations to others considering HALO:** Continue providing excellent support. **What problems is HALO solving and how is that benefiting you?** We are solving retention challenges. We see our employees are excited to reach landmark tenure with our company. ### 31. Cynthia Komar **Rating:** 5.0/5.0 stars **Reviewed by:** Kim J. | HR Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about HALO?** Cynthia Komar provides excellent customer service. She is always quick to respond to our requests. It is a pleasure working with her. **What do you dislike about HALO?** Absolutely nothing! Cynthia always gets it done! **What problems is HALO solving and how is that benefiting you?** Getting my service awards quickly delivered to employees homes. ### 32. Excellent Employee Recognition Program - Quickly Created a Bespoke Program For Top Producers **Rating:** 5.0/5.0 stars **Reviewed by:** Matt R. | VP, Marketing & Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about HALO?** HALO was able to work with us to quickly establish a progam to recognize our top performers. The resulting program was well managed and communication was great every step of the way. The items provided were top quality and fulfilled quickly. **What do you dislike about HALO?** No major issues. We literally had one gift that had a shipping issue but it was managed and resolved. **What problems is HALO solving and how is that benefiting you?** This was a quick pivot during COVID that replaced a long-standing recognition program. We were able to stand up the program quickly and communicate it to our employees. Because it was online, everything was quick and easy. It provided us with a great option during a very challenging time. ### 33. Took a month to get a customer rep. To help me **Rating:** 0.5/5.0 stars **Reviewed by:** Sarah B. | Night Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about HALO?** I'm not sure to be honest. The price is high, it takes about month for anything to get solved. **What do you dislike about HALO?** Your customer service is extremely bad. Really. 24-48 hours to get back to me? More like 2 weeks minimum and I had to get back to you to get a response. **Recommendations to others considering HALO:** Shop some where else or expect the full price with no promo codes for expensive shoes **What problems is HALO solving and how is that benefiting you?** What are these questions lol. I cashed on for a voucher. The voucher never worked. It took a month for your team to fix the problem and that was after I waited 2 weeks from being told someone will get back to me in 24-48 hours ### 34. Premium quality **Rating:** 5.0/5.0 stars **Reviewed by:** Hailey T. | Sandwich Maker, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about HALO?** Everything I have purchased utilizing my Goosbumps have been premium quality. I have utilized my bumps for a new blue wawa shirt and an Apple watch band. Much appreciated! **What do you dislike about HALO?** Nothing, honestly. The amount of goosebumps required for each exchange is always equivalent to the items value. HALO is a great provider and I hope they continue to be. **What problems is HALO solving and how is that benefiting you?** The blue wawa shirt that I exchanged my goosebumps for allows me to show that I am open and honest. I am light and blue lives matter in a world that seems to be so dark at times. Much love xoxo ### 35. ILLINOIS HOUSING DEVELOPMENT AUTHORITY **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about HALO?** Our relationship with our Account Manager. **What do you dislike about HALO?** LOW INVENTORY AND NOT ENOUGH PRIZES FOR EMPLOYEES TO CHOOSE FROM. **Recommendations to others considering HALO:** Ask lots of questions about their processes. **What problems is HALO solving and how is that benefiting you?** When the SPARK program ended, there was no communication from HALO about the program ending and next steps. ### 36. SPT review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about HALO?** Customer service is great and my account manager is resourceful **What do you dislike about HALO?** Never really had anything to dislike, service and value are great **What problems is HALO solving and how is that benefiting you?** I have no problems and employees look forward to their anniversaries ### 37. Basic Functionality **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about HALO?** Reporting capabilities and end user experience. **What do you dislike about HALO?** Uploads completed accurately and being able to send mass kudos at a certain date and time **What problems is HALO solving and how is that benefiting you?** Online recognition database. Tracking is a huge benefit. ### 38. It is simple and very easy and fun to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about HALO?** I like the simplicity of the site as well as what is on the site the best! **What do you dislike about HALO?** I think, if anything, it could be updated with new stuff more often if possible, but other than that, I like it. **What problems is HALO solving and how is that benefiting you?** I am getting new gear! I love constantly staying up-to-date with the new looks and new styles and always having something new to wear to work! ### 39. Experienced **Rating:** 5.0/5.0 stars **Reviewed by:** Sheila K. | Customer Service Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2021 **What do you like best about HALO?** Positive feedback and rewards.I feel that receiving is helpful to keep growing. I think it should be more detailed. **What do you dislike about HALO?** No negative experience.I always welcome feedback to continue to improve.Just need more communication between leadership and associates. **Recommendations to others considering HALO:** No changes everything is good with the website at this time. **What problems is HALO solving and how is that benefiting you?** My communication skills and follow up with my peers and management team. Taking notes to ensure proper feedback. ### 40. The most important thing you could do right now is recognize your employees, Halo does it best. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about HALO?** their ability to recognize employees within your company has helped with employee retention tenfold. I also think their ability to do brand merchandizing for company or promotions is amazing as well. **What do you dislike about HALO?** I say this about everything and everyone agrees even if it's free, it could always be cheaper! but the price point itself is definitely worth the cost. You won't be disappointed **What problems is HALO solving and how is that benefiting you?** Peer to peer recognition. Employer to employee recognition. Brand merchandise for employees or promotional events like job fairs or benefits for fundraising. Retention of employees is the biggest tool being utilized. ### 41. Good service **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about HALO?** There are many options available on the Goose Bumps site. There are many different categories that interest a diverse group of people, especially for a diverse company such as Wawa. **What do you dislike about HALO?** Sometimes it can be challenging to navigate the site. The search catalog is either particular to specific items or generally broad categories. Improve the site by addressing search result issues. **What problems is HALO solving and how is that benefiting you?** Wawa's decision to partner with HALO granted employees an improved recognition service. I feel satisfied by this change, and when I receive Goosebumps from management, I think my time and effort are worth the work I do. ### 42. Great option for employee recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about HALO?** Quick turnaround on orders, communication about product availability is always on point and a lot of options for the employees. **What do you dislike about HALO?** Sometimes it is slow on the website but I think that is more to do with our own company wifi. **Recommendations to others considering HALO:** Have fun shopping **What problems is HALO solving and how is that benefiting you?** Helped ensure staff is in uniform and feels appreciated with recognition options offered. ### 43. Recommended **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2020 **What do you like best about HALO?** The ease of communication with associates. **What do you dislike about HALO?** This year we were asked to send all associate information at one time. This does not allow for removing associates if they leave the organization. **What problems is HALO solving and how is that benefiting you?** No issues. ### 44. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Dean P. | Legal Department, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about HALO?** Fast delivery on every item I have ordered from hats to shirts even cups **What do you dislike about HALO?** Really have no dislikes with halo very site friendly **Recommendations to others considering HALO:** Very fast delivery and always stocked **What problems is HALO solving and how is that benefiting you?** None ### 45. Excellent service all around. **Rating:** 3.5/5.0 stars **Reviewed by:** Katera M. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2018 **What do you like best about HALO?** The fast response and programs HALO offers. **What do you dislike about HALO?** If HALO could be integrated with Paylocity. The social page could be put on the first page as well. Admin could award in groups on the website instead a Excel Spreadsheet. **Recommendations to others considering HALO:** Look into integrating HALO with Paylocity. Applying the digital VISA card to the site. **What problems is HALO solving and how is that benefiting you?** Show physical recognition because they receive a gift for their awesome job. Recognizing years of service is appreciated among staff. ### 46. Outstanding Customer Service! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2018 **What do you like best about HALO?** HALO programs are flexible. Have used them for the last two companies I've worked for. Good gift selection that employees really like. There are also other programs HALO offers to help companies with other large or small recognition programs. **What do you dislike about HALO?** Some challenges with implementation and our expectations could not be met. It was ultimately resolved although later project kick-off than had planned. **Recommendations to others considering HALO:** Implement a data feed rather than monthly updates. Currently too manual the way we do it. **What problems is HALO solving and how is that benefiting you?** Enhanced employee engagement through service award program upgrade. Employees really like the new program, feel recognized. HALO is able to customize what we want and what works for our employees. ### 47. Great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about HALO?** The open communication I have with the individuals assigned to my account: Regie and Justin Ashley. **What do you dislike about HALO?** I don't think there's anything worth mentioning. **Recommendations to others considering HALO:** This is a great way to recognize employees through their life cycle. **What problems is HALO solving and how is that benefiting you?** Emphasis on Employee Engagement. HALO help us to achieve this initiative. ### 48. Great tool for our company! **Rating:** 5.0/5.0 stars **Reviewed by:** Tatiana G. | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about HALO?** What I like best about HALO is how nice it is to have service awards for our employees be automated and done for us. The representative that helps us is also wonderful. She is quick to respond, knowledgeable, and very helpful! And nice, which always helps :) **What do you dislike about HALO?** The only issue I have run into is when the HALO system tells me someone is not in the system but I do the complete set up of adding them and then the HALO system tells me they already exist. But; we have our representative and I am able to contact her and she figures it out somehow! This only happens about 3 out of 10 times though so it's not too much of an issue, just slightly time consuming every once in a while. **What problems is HALO solving and how is that benefiting you?** The only issue I have run into is when the HALO system tells me someone is not in the system but I do the complete set up of adding them and then the HALO system tells me they already exist. But, we have our representative and I am able to contact her and she figures it out somehow! This only happens about 3 out of 10 times though so it's not too much of an issue, just slightly time consuming every once in a while. The benefit of having it all at our finger tips and easy to use is worth it! It is so nice to not have to put much thought into this process and yet our employees get recognized in a timely manner as they should. Also, having a representative we can contact at any time is fantastic. Very helpful and knowledgeable. ### 49. With 13,000+ employees the HALO technology is not user-friendly for our organization. **Rating:** 2.0/5.0 stars **Reviewed by:** Tegen T. | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about HALO?** The ease of sending Kudos and e-cards to employees. It is easy to recognize our employees. They also provide our employees with the single sign on ability, so they can easily recognize any of their fellow co-workers with a click of a few buttons. The HALO team responds to requests within 48 hours and their team members spread across the world and very helpful. **What do you dislike about HALO?** The software is not user-friendly for many reasons, it is very slow, there are major lags whenever a report is pulled, there is no main dashboard for administrators to view their team, new team members are manually added in every month which is a major delay, and there is no easy way to view nominations and their comments. When we want to send a mass kudos to celebrate all of our employees, it takes the HALO team a few weeks to get this out. This long delay limits are ability to use the mass kudos feature because a lot of things happen in the now. Overall, the system is very slow and there is no easy way to see the amount of kudos/points a team member has or a way to assign them a pin to congratulate them. The main issue for us is the software, the customer service is very friendly. **Recommendations to others considering HALO:** Consider how large your organization is. If the organization is large, then HALO may not be for you. **What problems is HALO solving and how is that benefiting you?** We solve the ability to recognize employees in a few clicks. Our system is set-up to make it easy for team members to send a friendly kudos to each other. **Official Response from Lizzie Bell:** > Hi Tegen, Thanks for taking the time to leave your feedback. It’s wonderful to hear your employees find it easy to recognize each other on the platform. It’s our hope to provide a great experience for everyone in the program from employees to administrators. I’m sorry for the challenges you’ve experienced, we’ve already taken steps to address the reporting issues and turn-around times for your specialized program. We’ll be reaching out to you to discuss in more detail. ### 50. Excellent Customer Service, Great Company to Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about HALO?** Everyone with MCFina has always been quick with their responses, and very friendly! First, they send out email reminders so there is no way I would forget to give them employee information on time. I just have to submit a quarterly listing of all employees who are to receive a magic box, and MC Fina does the rest. Employees also like that they can pick out their own gifts on their own time. It's easy for them to use and they have a nice variety of choices for them to choose from! **What do you dislike about HALO?** I don't have any downsides, it's a great program! However sometimes the managers want to see a full length catalog and a list of all the prices associated with each gift. I know there is one online they can browse, but it doesn't tell me the price range for each set of gifts that we offer. For example, the 5 year anniversary gifts should have a price range, and we can't easily tell what that is. It would be nice to have a full list of the price ranges and then have the gifts listed. Sometimes managers want to be sure someone receives their full money's worth, and I think that would be very helpful. I think it would be nice to have online administrator access in some capacity also. That way if someone terminates or resigns, I can quickly go in and update the record online rather than relying on remembering on my own. **Recommendations to others considering HALO:** I would really recommend adding Halo. They take on all of the administrative tasks and employees love being able to choose their own gifts. **What problems is HALO solving and how is that benefiting you?** Having a selection of items to choose from really eliminates an administrative burden off of us. ## HALO Discussions - [What is Halo?](https://www.g2.com/discussions/33995-what-is-halo) - 1 comment, 1 upvote - [Is Halo ever going to move to creating an administrative website so I can add new employees, remove terminated employees, etc?](https://www.g2.com/discussions/33882-is-halo-ever-going-to-move-to-creating-an-administrative-website-so-i-can-add-new-employees-remove-terminated-employees-etc) - 1 comment, 1 upvote - [Can I use this to setup a paperless system to manage my Core Value Awards program?](https://www.g2.com/discussions/can-i-use-this-to-setup-a-paperless-system-to-manage-my-core-value-awards-program) - 2 comments, 1 upvote - [View HALO pricing details and edition comparison](https://www.g2.com/products/halorecognition/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+10%3A09%3A14+-0500&secure%5Bsession_id%5D=e88846b0-b53a-4634-abc3-146fdce8e022&secure%5Btoken%5D=e954dd05b7d85a525e4bf8aa34d0535d0305eeb3e01a074d7e80cd00aecc7e3e&format=llm_user) ## HALO Integrations - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) ## HALO Features **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Platform Basics** - Reporting - Dashboard - Performance **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Reporting** - Spend - Conversion Rates **Platform Content** - Automation - File Sharing - Content Library **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards ## Top HALO Alternatives - [Kudos](https://www.g2.com/products/kudos/reviews) - 4.8/5.0 (2,887 reviews) - [Achievers](https://www.g2.com/products/achievers/reviews) - 4.6/5.0 (9,387 reviews) - [Awardco](https://www.g2.com/products/awardco/reviews) - 4.9/5.0 (6,221 reviews)