---
title: HALO Reviews
meta_title: 'HALO Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 240 reviews by the users' company size, role or industry
  to find out how HALO works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 240
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Talent Management
  url: https://www.g2.com/categories/talent-management
---


# HALO Reviews
**Vendor:** HALO  
**Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 240
## About HALO
HALO is the global leader in recognition and incentive solutions, branded merchandise, and uniform programs. We help our clients connect their employees and customers to organizational culture and break through barriers to enhance engagement, satisfaction, and brand association. With more than 1,800 employees in 42 global offices, we offer the most comprehensive range of capabilities in the industry, from technology solutions and creative services to global sourcing and logistics. Our clients include over 100 of the Fortune 500 as well thousands of small- to mid-size companies seeking to make a breakthrough with their people, culture, and brands.



## HALO Pros & Cons
**What users like:**

- Users praise HALO&#39;s **responsive and effective customer support** , consistently receiving quick and helpful assistance for their needs. (11 reviews)
- Users value the **high responsiveness and customer-focused service** of HALO, enhancing their project experiences significantly. (8 reviews)
- Users commend HALO for its **swift and effective response time** , ensuring excellent customer support and communication. (7 reviews)
- Users love the **ease of use** of HALO, appreciating its fast interface and simple gifting options. (5 reviews)
- Users value HALO for its **wide selection of recognition gifts** , enhancing employee engagement and company culture effectively. (5 reviews)
- Selection (3 reviews)
- Variety (3 reviews)
- Users value how HALO fosters **awareness of strengths** , enhancing their understanding of positive performance aspects. (2 reviews)
- Communication (2 reviews)
- Creativity (2 reviews)

**What users dislike:**

- Users find **usage difficult** with HALO, citing complex processes and inefficient support for problem resolution. (3 reviews)
- Users find **feedback issues** frustrating, feeling unsupported and facing challenges in troubleshooting API integrations effectively. (2 reviews)
- Users face **integration issues** with HALO, leading to frustration when troubleshooting with API connections. (2 reviews)
- Users find that **low performance** can lead to time-consuming solutions when launching websites with HALO. (2 reviews)
- Users find the **time-consuming nature** of launching a website with Halo to be a significant consideration for companies. (2 reviews)
- Users find the **time consumption** for launching a website with HALO can be quite burdensome and prolonged. (2 reviews)
- Time-Consumption (2 reviews)
- Budget Management (1 reviews)
- Expensive (1 reviews)
- High Prices (1 reviews)

## HALO Reviews
  ### 1. Excellent PSA though workflow management can be confusing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave P. | Senior Technician, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2025

**What do you like best about HALO?**

Queue management, agent involvement, decent support and integration with our other stack products means that the PSA has become the centralised product for the organisation.

**What do you dislike about HALO?**

Support can be a little circuitous, and problems/issues are not readily identifiable - lots of digging!

**What problems is HALO solving and how is that benefiting you?**

PSA and to some extent CRM.
Project management, reporting, Sales management/generation etc.


## HALO Discussions
  - [What is Halo?](https://www.g2.com/discussions/33995-what-is-halo) - 1 comment, 1 upvote
  - [Is Halo ever going to move to creating an administrative website so I can add new employees, remove terminated employees, etc?](https://www.g2.com/discussions/33882-is-halo-ever-going-to-move-to-creating-an-administrative-website-so-i-can-add-new-employees-remove-terminated-employees-etc) - 1 comment, 1 upvote
  - [Can I use this to setup a paperless system to manage my Core Value Awards program?](https://www.g2.com/discussions/can-i-use-this-to-setup-a-paperless-system-to-manage-my-core-value-awards-program) - 2 comments, 1 upvote

- [View HALO pricing details and edition comparison](https://www.g2.com/products/halorecognition/reviews?filters%5Bsentiment_snippet%5D=1419005&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+16%3A49%3A17+-0500&secure%5Bsession_id%5D=29ba220d-1ec1-49b5-ad7a-959085fa8648&secure%5Btoken%5D=46601fa43368b2b4984daa336cdb88cca2a52849c2ae8b550241039c99554ba6&format=llm_user)
## HALO Integrations
  - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)

## HALO Features
**Platform Basics**
- Warehousing
- Procurement
- Fulfillment
- Inventory Management

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Rewards & Incentives**
- Reward Catalog
- Customization
- Bulk Ordering
- Budget Management
- Dashboard
- Analytics & Reporting
- User, Role, and Access Management
- Integrations
- Reward API

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Rewards and Incentives**
- Cross-system Integration
- Proactive Assistance

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Reporting**
- Spend
- Conversion Rates

**Platform Content**
- Process/Workflow Automation
- File Sharing
- Content Library

**Platform Additional Functionality**
- Proof Portal
- Budgeting
- CRM Integration
- Other Integrations
- API
- Customer Advocacy Integration
- Swag Stores

**Platform Additional Functionality**
- Integrations
- Mobility
- Corporate Discounts
- Employee Engagement
- Rewards

**Additional Functionality**
- Employee Profiles
- Goal Management
- eCards
- Incentive Management
- Gamification
- AI/Machine Learning
- Leaderboards
- Chat/Messaging
- Budget Control
- Mobile Access
- Single Sign On
- API
- Peer-to-Peer Recognition
- Employee Reward Programs
- Customizable Templates
- Ongoing Performance Tracking
- Customizable Branding
- Nominations
- Recognition Tracking
- Social Recognition
- Awards Management
- Engagement Tracking
- Alerts/Notifications
- Customizable Reports
- Reminders
- Rewards Catalog
- Manager-to-Employee Recognition
- 360 Degree Feedback
- Commenting/Notes
- Generative AI
- AI Copilot
- Multi-Language
- Reporting/Analytics
- Surveys & Feedback

## Top HALO Alternatives
  - [Kudos](https://www.g2.com/products/kudos/reviews) - 4.8/5.0 (2,940 reviews)
  - [Achievers](https://www.g2.com/products/achievers/reviews) - 4.6/5.0 (9,388 reviews)
  - [Awardco](https://www.g2.com/products/awardco/reviews) - 4.9/5.0 (6,257 reviews)

