Jerry C.
JC
Jerry C.
"Haku: Essential for Non-Profit Event Success"
5/5
What do you like best about haku?

I appreciate haku's great customer service, which helped us transition smoothly onto a new platform. The platform's capability to generate detailed reports has been incredibly valuable, assisting us in solving our previous reporting issues. These reports are especially helpful for tailoring events with demographic and geographic information. I find sending emails to participants, organizing participant charges, and getting fundraising snapshots to be tremendous time savers for my team and me. Review collected by and hosted on G2.com.

What do you dislike about haku?

Setting up with a new platform was challenging at first. Review collected by and hosted on G2.com.

GJ
Grace J.
Manager of Communications and Team Boomer
Small-Business (50 or fewer emp.)
"Accessible Help, but Sometimes Confusing"
5/5
What do you like best about haku?

Help is easily assessable, I can just email two our our Haku / BEF representatives and they help us within 24 hours. Will also have a meeting with us to walk through things. Review collected by and hosted on G2.com.

What do you dislike about haku?

Some of the features are a little frusterating Review collected by and hosted on G2.com.

Meghan G.
MG
Meghan G.
Marketing Director
Small-Business (50 or fewer emp.)
"Outstanding Support and User-Friendly Experience"
5/5
What do you like best about haku?

The customer support we receive is always top notch. The site is easy to use and I feel supported with any questions or assistance I may need. Review collected by and hosted on G2.com.

What do you dislike about haku?

Navigating from desktop to my ipad, which I mostly use at expos, can function differently. Typically, if I change to the view desktop it will allowing me to have all functionality of the app. Review collected by and hosted on G2.com.

Brent L.
BL
Brent L.
Registration Coordinator
Small-Business (50 or fewer emp.)
"Excellent Email Marketing, But Needs Year-Over-Year Data"
5/5
What do you like best about haku?

E-Mail Marketing platform makes it easy to promote races. Review collected by and hosted on G2.com.

What do you dislike about haku?

Lack of live year over year data and having to use Domo reports. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great Flexibility and Service"
4.5/5
What do you like best about haku?

Flexibility, customer service and overall great technology both from a user and administration side Review collected by and hosted on G2.com.

What do you dislike about haku?

A bit more rigid from a nonprofit fundraising side in terms of features for team fundraising Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Effortless Event Creation, Donation Tracking Could Use Fine Tuning"
3.5/5
What do you like best about haku?

It's simple to create new events and customize according to your brand Review collected by and hosted on G2.com.

What do you dislike about haku?

Certain functions regarding donation tracking are missing Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Clear backend & great tools"
4/5
What do you like best about haku?

Backend support, clear backend, great tools to manage registrations Review collected by and hosted on G2.com.

What do you dislike about haku?

Longer waiting time for technical support, no exact overview of how long it takes to fix errors Review collected by and hosted on G2.com.