--- title: Haiilo Reviews meta\_title: 'Haiilo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 291 reviews by the users' company size, role or industry to find out how Haiilo works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 291 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration ---

# Haiilo Reviews & Product Details

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Haiilo is an employee experience platform designed to simplify the digital workplace and bring communication, knowledge, tools, and AI into one connected experience. Haiilo helps organisations bring systems and channels together in one place, giving employees a clear starting point for work and making it easier to find information, stay aligned, and complete tasks without switching between tools. Built for distributed, hybrid, and global teams, Haiilo supports internal communications, HR, and IT teams in delivering consistent information and improving how employees access and use workplace systems. What Haiilo helps you do Reach every employee, everywhere Deliver communication to office-based and frontline employees across mobile, desktop, email, and other channels from a single platform. Create a central access point for work Provide one place where employees can find company information, access tools, and navigate systems without needing to know where content lives. Enable two-way communication Support structured communication as well as discussion, feedback, and knowledge sharing through pages, communities, and content formats. Reduce system and channel fragmentation Connect tools such as Microsoft Teams, SharePoint, and other enterprise systems into one experience, reducing the need to switch between applications. Improve access to information with AI Use AI to remove busy work, provide summaries, and help employees find answers more quickly within their existing workflows. Measure communication and engagement Track reach, engagement, and content performance through built-in analytics to understand what is being used and where gaps exist. Who it’s for Internal communications teams HR and people teams IT teams responsible for the digital workplace Why Haiilo Haiilo combines communication, knowledge access, and system integration into a single platform, helping organisations reduce complexity and make everyday work easier to navigate. Product information Haiilo is an employee experience platform that simplifies the digital workplace by bringing communication, knowledge, tools, and AI into one connected experience. Many organisations operate across multiple systems that don’t work well together. This creates fragmentation, makes information harder to find, and increases the effort required to complete everyday tasks. Haiilo addresses this by providing a single access point where employees can find information, access tools, and stay aligned. The platform integrates with existing systems rather than replacing them, acting as an experience layer that reduces context switching and improves how employees interact with their digital workplace. AI capabilities support this by helping employees find information easily, summarise content, and complete tasks more efficiently within the flow of work. For internal communications and HR teams, Haiilo provides a structured way to deliver information and measure engagement. For IT teams, it offers a way to simplify the user experience across systems without large-scale transformation projects. The result is a more consistent, accessible, and usable digital workplace where employees can work with greater clarity and less friction.

* * *

Product Website
Haiilo
Seller
[Haiilo](https://www.g2.com/sellers/haiilo)
Discussions
[Haiilo Community](https://www.g2.com/products/haiilo-haiilo/discuss)
Languages Supported

Afrikaans, Czech, German, Greek, English, Finnish, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)

Solution Type

All-in-One

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

[
View More Pricing Information
](https://www.g2.com/products/haiilo-haiilo/pricing)

## Haiilo Integrations
(16)

What do users say about integrations?

Verified by Haiilo

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

BambooHR

](https://www.g2.com/products/bamboohr/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Confluence

](https://www.g2.com/products/statpro-confluence/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Dayforce

](https://www.g2.com/products/dayforce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Dropbox

](https://www.g2.com/products/dropbox/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Freshservice

](https://www.g2.com/products/freshservice/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Greenhouse

](https://www.g2.com/products/greenhouse/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HiBob HRIS

](https://www.g2.com/products/hibob-hris/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Notion

](https://www.g2.com/products/notion/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Personio

](https://www.g2.com/products/personio/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sage

](https://www.g2.com/products/sage-finance-sage/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Adapter for SAP Cloud Platform Integration

](https://www.g2.com/products/mdp-group-salesforce-adapter-for-sap-cloud-platform-integration/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

YouTube

](https://www.g2.com/products/youtube-youtube/reviews)

Show More

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/29/2025

"Intuitive community platform with creative features"

4.5/5

What do you like best about Haiilo?

We do not use the Haiilo software as an internal solution, but rather to build a community with our external customers/partners and as an information and communication platform with external parties on campus.

The following points are particularly positive for us:

- very intuitive and self-explanatory operation, as it is similar to social media tools

- sophisticated and detailed rights and roles concept possible, which is particularly important for external use

- comparatively quick and easy creation of content through a modular system

- the most important functions and some helpful additional functions, such as surveys, are covered

- very helpful customer support

- great opportunities for activities that bring traffic to the platform, such as a digital advent calendar. Thank you to the Haiilo team for the creative ideas and support in this ;-) Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

As disadvantages of using Haiilo, I find:

- that you have to upload photos multiple times if you want to use different formats and crops

- the price-performance ratio is significantly better with larger license numbers, which is understandable but difficult for smaller companies

- that automatic translation is not possible for all functions/contents Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

Haiilo can be a great help when it comes to

- providing information quickly, easily, in a structured and visually appealing way to a specific target group

- improving cross-industry, external communication, as there is no need to search for contact details, etc.

- building a network and easily getting in touch with people Review collected by and hosted on G2.com.

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Validated ReviewerSource: OrganicAI Translated

 ![Verified User in Shipbuilding](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Shipbuilding")
AS

Verified User in Shipbuilding

Enterprise (\> 1000 emp.)

10/28/2025

"modern company with a tool that helps corporates to grow together but also with room for improvement"

3.5/5

What do you like best about Haiilo?

the usability, the intuitive handling since it reminds of common socials Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

quite strict ways to display anything, little flexibility when it comes to own ideas on how to design an article, a static page, an event.. copyy paste does often not work, translation does not work once the text has been copied and pasted including format, display of photos in articles always has to be the same, need of uploading a photo three times if you want to use it as a normal photo, as a square and a 3:1 format. Implementation was mostly on our own, customer support is never via telephone but only via ticket. Login to community and service area failed multiple times yet and noone from Haiilo really assists in solving the problem. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

helping our non-desk workers being informed about everything that happens in the company Review collected by and hosted on G2.com.

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Response from Oliver Rolinson of Haiilo

[Editedit](https://www.g2.com/survey_responses/haiilo-review-8997332/official_response/edit)

Hi,

Thank you so much for taking the time to share your detailed feedback, we really appreciate your honesty and are glad to hear that you find Haiilo intuitive and easy to use!

We’re sorry to hear about your frustrations around flexibility. We completely understand how important creative freedom and smooth workflows are. Our product team is actively working on new ways to improve this with newly released features such as: Auto-translate Blog & Wiki articles during multilanguage creation and new custom page templates. Your input helps us prioritize these areas so please feel free to vote on our product board what you would like next.

As for support and community login issues, we apologize for the inconvenience you’ve faced. Our goal is to ensure that every customer can easily access help when needed. If you’re still facing login problems, please reach out directly to support@haiilo.com or your CSM contact, and we’ll make sure this gets resolved as soon as possible.

Thank you again for your feedback, it’s invaluable in helping us make Haiilo better for you and all our users. We’re thrilled that Haiilo is helping your non-desk employees stay informed, and we’re committed to improving the areas you’ve highlighted.

Warm regards,

The Haiilo Team

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Noa I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noa I.")
NI

Noa I.

Content and Social Media Manager

Enterprise (\> 1000 emp.)

4/28/2026

"Easy to Use with a Great User Interface"

4.5/5

What do you like best about Haiilo?

Easy to use, Good user interface, easy to engage others to use Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Customer service respond time wasn't very good but I didn't need it often Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

emplyfing the company's success, getting more imressions to the content, makeing the content and social performance better Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

8/28/2025

"User-friendly and straightforward social platform for employees"

4.5/5

What do you like best about Haiilo?

What I particularly like about Haiilo is that the administration is overall very simple and clear. The assignment of rights and access works straightforwardly and reliably. Additionally, the platform offers many flexible options for providing content. I find it particularly valuable that employees can also be easily involved by contributing content themselves. The customer support is very good, and through the roadmap and client community, you as a customer are always kept up to date with news and features. And last but not least: It's simply fun to work with Haiilo. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Less positive is the fact that many features are license-bound. Especially in larger companies, even smaller new functions can quickly cause high additional costs, so one must weigh carefully. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

We faced the challenge of replacing a technically outdated system that was very complex and offered no interaction possibilities for users. Training the employees was also difficult and time-consuming. With Haiilo, we found a solution that is significantly easier to use, enables interaction, and can also be used on mobile devices without any problems. In the future, we will also use digital signage, allowing us to make our internal communication even more versatile. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation")
AA

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

1/20/2026

"Corporate communication on another level."

4/5

What do you like best about Haiilo?

Very clear. Corporate communication on all channels. Very good support. The administration allows for uncomplicated management. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Few opportunities to make communication creative. I would wish for a better way to integrate media (videos, audios, etc.). Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

We want to get all employees onto one platform to facilitate communication and create added value. An overview of news, events, and everything that is upcoming. Haiilo is also perfectly suited as a file storage for templates and important documents. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

MW

Markus W.

12/11/2025

"Intuitive social intranet with excellent support"

4.5/5

What do you like best about Haiilo?

I greatly appreciate the intuitive structure of Haiilo's platform and the customer support. The rights and roles system is very structured and allows for many scenarios. The initial setup of Haiilo was very easy, and once the framework was in place, the migration and creation of content were also very simple. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

The integration of images, but especially videos on the timeline, needs improvement. Video files are not displayed as previews, but only as files under a timeline post. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

Haiilo connects all employees, promotes active communication, and makes it easier to find information and experts. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: OrganicAI Translated

JA

Jyoti A.

Digital Expert

Enterprise (\> 1000 emp.)

9/17/2022

"Haiilo or SMARP is easy to use. Can do better with Anaytics"

3.5/5

What do you like best about Haiilo?

They have changed the entire reporting structure. Earlier it was easier to get reports with filters but with the latest update, you cannot get specific data. Also, the reach varies drastically from one month to another from 6 Million it drops to 800K and then climbs again to 9 Million with almost similar shares and post numbers. There is no logic behind the variation. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

Ensure transparency to make us understand how the reach, earned media value, etc are calculated. Make it easy for user to download data Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

One of the biggest problems I was facing was unable to make video posts. However, this problem is solved, and I can now use videos I make for social media platforms in Haiilo too. Super helpful Review collected by and hosted on G2.com.

Show More

8/13/2025
Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
AC

Verified User in Construction

Mid-Market (51-1000 emp.)

10/29/2025

"Nostalgic frontend, but outdated design and limited media functions"

3/5

What do you like best about Haiilo?

Haillo's frontend is reminiscent of Studi-VZ or Facebook, making it easier for a target audience familiar with these sites to use. The profile feature is a nice, clean feature of this employee engagement platform. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

The design is no longer quite up to date. Although there is a dedicated messenger, unfortunately, there is no external messenger integration. There is no way to individually configure dedicated email notifications. The appearance of the mobile app could be clearer. A disaster is the inadequate ability to integrate graphics, for example, there aren't even photo galleries to display pictures from the company Christmas party. This is no longer contemporary. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

The integration of image galleries, for example. It's a feature. Supposed features are recorded in the product log. And that's it. Review collected by and hosted on G2.com.

Show More

Response from Oliver Rolinson of Haiilo

[Editedit](https://www.g2.com/survey_responses/haiilo-review-11876746/official_response/edit)

Thanks for your review, we really appreciate you taking the time to share your feedback!

Great to hear the platform feels familiar and easy to use.

About the gallery features you’re missing: have you already checked what’s possible in our media widget guide: https://support.haiilo.com/hc/en-us/articles/14181342317458-Media-widget ? You might find a few useful options there.

Feedback like yours helps us focus on what matters most. While not everything can change overnight, your input is on our radar.

Got more thoughts? Feel free to email us at support@haiilo.com

and book a meeting with our product team. We’d love to dive deeper.

Validated ReviewerSource: OrganicAI Translated

 ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration")
AG

Verified User in Government Administration

Enterprise (\> 1000 emp.)

12/2/2025

"Intuitive operation that excites"

4.5/5

What do you like best about Haiilo?

It is intuitive to use. User roles are easy to administer. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

The start of Haiilo takes too long, for whatever reason? Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

The problem is that we cannot reach all employees yet, but that is due to our structure. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Mid-Market (51-1000 emp.)

2/19/2025

"Crucial parts didn't work and the development goes into the wrong direction for us"

2/5

What do you like best about Haiilo?

The tech support is very professional and always available. We have opened heaps of tickets in the last year, and most have been resolved. On the desktop version, Haiilo is easy to use and the structure of pages, communities & events makes sense. The forms are fantastic and are our most used feature. The studio is a handy feature to reach certain target groups and has improved in its functionality since we started using Haiilo. Review collected by and hosted on G2.com.

What do you dislike about Haiilo?

We couldn't use one of the expensive additional features we had booked for months, and had to put a lot of hours of work into just finding what the problem is. This eroded trust in the intranet itself.

We noticed after a while, that while Haiilo claims to try to always develop with their customers wishes in mind, if you have needs that are contrary to what most Haiilo customers need, you are simply disregarded. Features which we have regularly used have, for example, been taken away from us in favor of a new development which did not do anything for us and we did not ask for. Biggest example here: The change from customizable mobile homepages to the mobile dashboard. The big question: Why not leave the customers the choice to go on board with the changes or stay with their old established processes?

While the desktop version is customizable and visually easy to understand, the app is becoming more and more illogical. Sometimes not even our IT team understands where to click to get to where they need to go.

We have bought the M365 integration but ended up not really using it as Haiilo integrated into Teams didn't work satisfactorily, and SharePoint documents were always easier to find via Microsoft than via Haiilo. Review collected by and hosted on G2.com.

What problems is Haiilo solving and how is that benefiting you?

Before Haiilo, we had a huge issue getting feedback from our storefront employees, as e-mail was the only means of communication. Now we have two-way-communication. Updates and context from the administration work much better as a blogpost via Haiilo, which potentially reaches every single employee and not just the one desktop computer per store, as it was before. Review collected by and hosted on G2.com.

Show More

Response from Jan-Eike Rosenthal of Haiilo

[Editedit](https://www.g2.com/survey_responses/haiilo-review-10858285/official_response/edit)

Thank you for your detailed feedback!

We’re really happy to hear that our tech support has been there for you and that you find Haiilo’s structure, forms, and Studio valuable. It’s great to know these features are making a difference in your communication efforts!

At the same time, we’re truly sorry for the frustration you’ve experienced—especially with the additional feature issue and the feeling that some developments haven’t aligned with your needs. Your trust in the platform is incredibly important to us, and we understand how disruptive it can be when changes don’t support your existing processes. While we always strive to develop with our customers’ needs in mind, we also have to balance different requirements across our user base. Unfortunately, this means we can’t always meet every individual request, but we do our best to create solutions that benefit the majority while ensuring flexibility.

That said, we hear your concerns, and we’re actively working on improving both the mobile personalized dashboard and the Microsoft Teams integration. You can follow our progress on the Product Roadmap page in the Client Community. We’d also love to better understand your specific challenges—if you’re open to it, our Product Management Team would be happy to connect and explore ways to improve your experience.

Thank you for being a valued Haiilo user. Your insights help us grow, and we appreciate the time you took to share them!

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Haiilo? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Haiilo
](https://www.g2.com/products/haiilo-haiilo/discussions/new)

 ![Romany v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Romany v.")
RV

Romany van der Moezel
•
Last activity about 6 years ago

What are your KPI's to measure success?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/26841-what-are-your-kpi-s-to-measure-success)

 ![Manuel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manuel H.")
MH

Manuel Hernández
•
Last activity over 4 years ago

What is the best way to notify about important / key news published to all the employees (avoiding sending e-mails)

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-the-best-way-to-notify-about-important-key-news-published-to-all-the-employees-avoiding-sending-e-mails)

[
View all Discussions
](https://www.g2.com/products/haiilo-haiilo/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

11 months

### Average Discount

8%

[
View More Pricing Information
](https://www.g2.com/products/haiilo-haiilo/pricing)

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##### 
##### Haiilo Features

Platform

User, Role, and Access Management

Platform Basics

Reporting & Dashboards

Information Distribution

News Feed

Newsletter

Notifications

Employee Engagement

Employee Generated Content

Confirmation

Comments

[
View More Features
](https://www.g2.com/products/haiilo-haiilo/features)

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Staffbase

4.6/5(248)

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##### Categories on G2

[Employee Engagement](https://www.g2.com/categories/employee-engagement)[Employee Intranet](https://www.g2.com/categories/employee-intranet)[Employee Communications](https://www.g2.com/categories/employee-communications)

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