Eduardo M.
EM
Eduardo M.
Small-Business (50 or fewer emp.)
"Easy to use"
4.5/5
What do you like best about Gymflow?

Very easy to use , can log on line using normal browser Review collected by and hosted on G2.com.

What do you dislike about Gymflow?

I cannot think of anything at the moment Review collected by and hosted on G2.com.

Response from Isaac Buchanan of Gymflow
Edit edit

Thanks a-lot for your review Ed, looking forward to continuing to work with you and the Hybrid Fitness team, excited for the next locations to open!

MP
Matt P.
Managing Director
Small-Business (50 or fewer emp.)
"Great product, great team!"
5/5
What do you like best about Gymflow?

I have been thoroughly impressed not just by the system but the level of support far exceeds any thing other system I have used in the past. Review collected by and hosted on G2.com.

What do you dislike about Gymflow?

There isn't much not to like, I'm not the day to day user in my company but put a good, easy to system with plenty of support top of my list and have no complaints from my club teams. Review collected by and hosted on G2.com.

Response from Isaac Buchanan of Gymflow
Edit edit

Thank you Matt! We love working with the whole team at Hybrid Fitness and cant wait to grow with you in the new year as you open more sites!

AT
Antony T.
Business development director
Small-Business (50 or fewer emp.)
"A great service with a desire to continually improve and work with the customers needs"
4.5/5
What do you like best about Gymflow?

The gym flow team are dedicated to working with the customer to ensure the service they offer is of high value. The dashboard view allows a snap shot of performance which is helpful when managing multiple sites. Review collected by and hosted on G2.com.

What do you dislike about Gymflow?

Reporting and the app are still areas to be developed however these are in the development pipeline. Review collected by and hosted on G2.com.

Response from Isaac Buchanan of Gymflow
Edit edit

Hi Antony, thanks so much for this positive review! We have really enjoyed working with you and team and appreciate the continued feedback as we make changes to the product for the better. Looking forward to discussing further updates with you as they roll out in the new year!

GN
Gaby N.
General Club Manager
Small-Business (50 or fewer emp.)
"Amazing experience with GymFlow"
4.5/5
What do you like best about Gymflow?

Gymflow is an easy app to use and it has many functions that are helpful with daily tasks which saves a lot of time Review collected by and hosted on G2.com.

What do you dislike about Gymflow?

As a new app there were a few bugs before however, they were fixed pretty quickly Review collected by and hosted on G2.com.

Response from Isaac Buchanan of Gymflow
Edit edit

Hi Gabi, thanks so much for your positive review. It's been a pleasure working with you and glad we got things nice and smooth for you now. Looking forward to 2023 together!

PS
Phil S.
Gym Manager
Small-Business (50 or fewer emp.)
"Gymflow is a great system, straightforward, crisp & would highly recommend."
5/5
What do you like best about Gymflow?

Gymflow has a support system where you can contact workers if you're ever struggling.

Crisp system, self-explanatory.

In the past, when I have used different systems, I have found this one to be by far the best system Review collected by and hosted on G2.com.

What do you dislike about Gymflow?

Honestly, I have no dislikes with gym flow. I have found it super easy to use & can't say a bad word, apart from the occasion glitches. But that has been fixed within the next day Review collected by and hosted on G2.com.

Response from Isaac Buchanan of Gymflow
Edit edit

Thank you Phil, it's been a pleasure working with you across your two locations and it's always nice getting on the phone and working on the promotion or task. Thanks again for the positive feedback!

KG
Kelsey G.
Manager
Small-Business (50 or fewer emp.)
"Very easy to use, would highly recommend to anyone"
5/5
What do you like best about Gymflow?

Gymflow has been very easy to learn, it is straight forward and everything you need is right infront of you. I like being able to see the statistics aswell as how easy it is to complete tasks. Review collected by and hosted on G2.com.

What do you dislike about Gymflow?

Not being able to send text messages or refund part of a full payment. Review collected by and hosted on G2.com.

Response from Isaac Buchanan of Gymflow
Edit edit

Hi Kelsey, thanks so much for your positive review! Glad you're finding us easy to use and thanks for the notes on SMS and refunds, both items we have on the roadmap for 2023 :) Speak soon!

David H.
DH
David H.
Director
Small-Business (50 or fewer emp.)
"Gymflow Review"
4.5/5
What do you like best about Gymflow?

We decided to transition to Gymflow around two years ago. Isaac and his team have constantly developed their application in this period to be consistent and reliable CRM. Review collected by and hosted on G2.com.

What do you dislike about Gymflow?

If their help box was site-specific that would be helpful Review collected by and hosted on G2.com.

Response from Isaac Buchanan of Gymflow
Edit edit

Thanks so much for the positive review David! Looking forward to launching multi site management with you and the team next year to make this even easier for you.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Convenient, easy to manage and adaptive."
5/5
What do you like best about Gymflow?

- Support is just a click away if we have any troubles with it.

- Easy access to change templates, add promotions and change up packages.

- Easy to manage and teach others to use.

- Layout is simple to follow.

- The ability for members to process and update their own details is very convenient. Review collected by and hosted on G2.com.

What do you dislike about Gymflow?

Overall, it is great! Just have used another system for so long that it misses things that we use to love. Would love to see in future; the ability to preview notes without clicking view, a greater integration to Kisi, ability to add on memberships, and charge pause fees. Review collected by and hosted on G2.com.

Response from Isaac Buchanan of Gymflow
Edit edit

Thank you so much for your positive review! We are looking forward to releasing multi site management and our deeper Kisi integration in early 2023 :). I appreciate you taking the time to share your opinion, have a great day!

DK
Dan K.
Director
Small-Business (50 or fewer emp.)
"Excellent Service. Highly recommend"
5/5
What do you like best about Gymflow?

GymFlow is incredibly easy to use for both staff and customers. Review collected by and hosted on G2.com.

What do you dislike about Gymflow?

The current prospecting side of the system requires further development Review collected by and hosted on G2.com.

Response from Isaac Buchanan of Gymflow
Edit edit

Thanks very much for the positive review Dan! It's been great having you on the platform for so long. I'm going to reach out to discuss your ideas on the prospecting system, appreciate the feedback.

RC
Rebecca C.
Senior gym manager
Small-Business (50 or fewer emp.)
"Simple, effective, user friendly"
5/5
What do you like best about Gymflow?

It's easy for new users to become fluent as it's simple and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Gymflow?

App still in development. Will be great when released so members can self manage. Review collected by and hosted on G2.com.

Response from Isaac Buchanan of Gymflow
Edit edit

Hi Rebecca, thank you so much for making the time to give us a review :) We are also super excited for the mobile app and cant wait make things even easier!