While they are still working out minor details, their dedication to helping you solve your problems and understand their system is better than nearly anyone else. They try to solve problems as they come and are willing to answer a barrage of questions patiently if necessary. Response times are always near immediate, and they want your onboarding process to be as smooth as possible. Review collected by and hosted on G2.com.

The payouts for the card reading system are a little slower than we had expected at first. The system is still new as well, so some minor glitches pop up every once in a while. So far, we have found no issues that hold up sales. They are updating everything soon, and I expect much of what we found will be fixed in the update. Review collected by and hosted on G2.com.

Simplicity of the interface

Appearance and ease of use of the app

Responsiveness of Isaac & Sam with support and troubleshooting Review collected by and hosted on G2.com.

No appointment booking feature (although this will be here shortly) Review collected by and hosted on G2.com.

Our organization recently migrated over to using the Gymflow app. The migrations process was effortless from a consumer standpoint. It was quick, smooth and went through without a hitch for the members. The Gymflow team was responsive, friendly and helpful with any questions we had. The new app is simple and easy to manage for both our organization and for the members. Review collected by and hosted on G2.com.

Looking forward to seeing all it can do! Review collected by and hosted on G2.com.

Their customeer service is top notch! They listen to what you need and always look to incorporrate it some how! Also always speedy on responding! Review collected by and hosted on G2.com.

A bit limited on features but they are always realsing a new version to combat this Review collected by and hosted on G2.com.

Client management is great

Booking/Scheduling made easy.

Isaac (Founder) Is unbelievably helpful and great to work with. If gymflow does not have a solution to your need Isaac does whatever he can to come up with a solution. Having switched from square - the customer service is completely unmatched (square customer service was awful). He is passionate about his product and will do whatever is needed to help. Review collected by and hosted on G2.com.

The only things I disliked about gymflow were minor UI things and the initial account creation steps. However, after taking good feedback notes and presenting them to Isaac - He came up with solutions to be implemented in the new GymFlow Version. Review collected by and hosted on G2.com.

Isaac helped me set up a gym by integrating systems to automate my business. He is knowledgeable about all of the moving pieces making the experience of setting up a business with no previous knowledge bearable. He was friendly, prompt, and patient. I could not have asked for a smoother set up. Review collected by and hosted on G2.com.

I don't like that we have to do zaps instead of all those options being built in. Review collected by and hosted on G2.com.

I find Gymflow to be very user friendly, it has a good layout (easy to find different things--from schedule to metrics overviews, etc), and I find the layout to be aesthetically appealing! Review collected by and hosted on G2.com.

I'm not 100% sure if this is an issue with Gymflow, or the studio I work for, but we had issues synching class sign-ups from ClassPass. The front desk has to manually enter ClassPass participants into Gymflow. Again, I'm not 100% sure if that's an issue with Gymflow itself, or more so a reflection of the studio I'm at (they were trying to link a lot of services into one area--independent training, private training, classes, etc, so perhaps it just wasn't working because they're trying to tackle too many things at once). Review collected by and hosted on G2.com.

1. set up/orientation: GymFlow is easy to navigate with clear headings and tabs, everything that's related to one thing you can find under one section.

The formatting is extremely helpful when conducting work.

2. Member profiles: I like how the member profiles are split up into different tabs, this makes it extremely useful and easy to look back on previous payments and previous memberships.

3. Tasks: you're able to create all kinds of tasks and can set due dates, this comes up under the task section and is a lot easier to use when comparing it to a calendar.

4. Email templates are easy and accessible to use. Using email templates saves us a lot of time. Review collected by and hosted on G2.com.

1. Pause/freeze: When we freeze a members membership, we effectively have to cancel the existing - creating a new membership that then has to be switched over again. The old membership rate does not automatically come across when switching memberships.

2. Product/purchase customisation: I have to add a new product all together when needing to do custom charges. This could be improved through making changes at checkout - being able to manually adjust the amount.

3. Leads: would be useful to know what they are enquiring about? E.G. memberships, follow up on payment, personal training enquiry etc. So we know what to say when we follow up with them.

4. It would be amazing if KISI and GymFlow could integrate together a little more.

5. Members timeline: it would be amazing if we could see a preview of notes left behind on members profile or even better, it would be amazing if we could PIN a note to the top of someone's timeline! If we were able to pin a note to the top, we can all leave notes like "left voicemail 17/12" under the same note. Saving us from clogging up the timeline with "left voicemail" notes! Review collected by and hosted on G2.com.

This team understands the needs of a gym owner and supplies them with the tools necessary to maintain and grow their business. The ease of use for the owner and our members really help too. Review collected by and hosted on G2.com.

There isn't anything I dislike, there are a few things I would like to have such as tagging to answer certain variables but this is an active conversation I am having with their team. Review collected by and hosted on G2.com.