Maria R.
MR
Maria R.
Small-Business (50 or fewer emp.)
"Easy Payments, Needs Better Dashboard"
5/5
What do you like best about Guusto?

I get my payments with Guusto and find it simple to use and pretty fast to send the money. I like how it feels for me to get access to my paychecks and how I have access to my history so I can keep better control. The initial setup was pretty easy and straightforward, as I only needed to log in and verify my account. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Sometimes it takes a few extra steps to find certain details about my payment. The layout could be a bit more intuitive. Also, it's a little slow when switching from one section to another. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

We appreciate your review! :) We're pleased you're finding Guusto simple and fast for payments.

We're continuously refining the dashboard experience and streamlining navigation. Your suggestions on layout and performance are valuable as we evolve the platform.

Kayl a.
KA
Kayl a.
Merchandiser
Small-Business (50 or fewer emp.)
"Guusto Makes Gift Cards Easy, Trustworthy, and Simple to Track"
5/5
What do you like best about Guusto?

I like that I can trust guusto, it’s easy to use and it’s accurate on tracking redeemed gift cards. There’s also a lot of options to stores that I love and visit frequently Review collected by and hosted on G2.com.

What do you dislike about Guusto?

There’s actually nothing I would change, it’s extremely easy to use and I love how I can view past redeem cards. I wish everyone used Guusto for gift cards Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

What a wonderful review — thank you! 😊 Knowing that the platform feels dependable and easy to navigate means a lot to us. Thanks for taking your time to post the review!

Arvesh 0.
A0
Arvesh 0.
Bilingual Card Advisor
Small-Business (50 or fewer emp.)
"Guusto Makes Employee Recognition Simple, Meaningful, and Accessible"
5/5
What do you like best about Guusto?

What I like most about Guusto is its mission of making employee recognition simple, meaningful, and accessible. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

I don’t have any major dislikes about Guusto. I really appreciate how easy and convenient the platform is to use. It makes recognition and rewards simple, and I like the idea of helping create a more positive experience for employees. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thanks so much for this review! 🙌 We're so glad our mission of making recognition simple, meaningful, and accessible is really coming through for you.

Love hearing that the platform feels easy and convenient, and that it's helping create a more positive experience for your team! :)

PG
Pooja G.
Insurance Advisor
Small-Business (50 or fewer emp.)
"Guusto Makes Recognition Feel Genuine and Thoughtful"
5/5
What do you like best about Guusto?

What I like most about Guusto is how easy it makes recognizing people in a genuine way. Instead of dealing with complicated points or systems, you can just send a real gift right away, which feels a lot more personal. I also really like that it gives you options—whether that’s letting the recipient choose something they actually want or even donate to a cause they care about. It just makes appreciation feel more thoughtful and meaningful overall. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

One downside is that the selection of gifts can feel a bit limited depending on where the recipient is, so it’s not always guaranteed they’ll find something they love. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thanks for the great feedback! 😊 We’re so glad Guusto helps make recognition feel genuine and personal! With hundreds of merchants across various categories, there’s plenty of flexibility for recipients to choose what they truly want or even donate to a cause. We’re always working to expand options and make appreciation easy and meaningful. Thanks again for sharing! 🙌

Lovepreet B.
LB
Lovepreet B.
Supervisor
Mid-Market (51-1000 emp.)
"Guusto Makes Rewarding People Easy and Reliable"
5/5
What do you like best about Guusto?

It’s a very reliable gift option. It’s also very easy to use, and redeeming rewards is simple :) Review collected by and hosted on G2.com.

What do you dislike about Guusto?

To be honest, I can’t think of anything I don’t like about Guusto. It’s a very convenient way to redeem rewards and show appreciation for hard work. Overall, it’s a really nice way of rewarding people. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

A gift card every now and then for a job well done, with zero hassle attached — that's recognition done the right way, and we're thrilled it's hitting the mark consistently for you. Thank you so much for sharing this! :D

RA
reggie a.
Maintenance Manager
Small-Business (50 or fewer emp.)
"Intuitive, Informative Dashboard — Smooth Transition and Plenty of Options"
5/5
What do you like best about Guusto?

Easy to use, the dashboard is informative and puts all the information you need just a click away. The transition from a different program was smooth, and there are many options to choose from. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

at the time I haven't had a negative experience my overall experience has been positive. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

This is fantastic feedback! We're so glad the dashboard and transition were smooth for you. We love that Guusto is saving you time and improving efficiency by centralizing everything. Thanks for your review! :)

Arshad Ali M.
AM
Arshad Ali M.
Sales Manager
Mid-Market (51-1000 emp.)
"Effortless Setup and Outstanding Support with Guusto"
5/5
What do you like best about Guusto?

I like how easy it is to setup Guusto for our rewards program. I think the dashboard and user interface was thoughtfully designed by the Guusto team. As a sales manager, using Guusto has helped to boost our team's performer, we have been able to grow our sales with the incentives that Guusto offers on the platform. I also like how quick and responsive the Support team is when called upon, they provide assistance and help to resolve issues without hassle. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

I don't have any dislike for the Guusto platform, their team does an incredible job of constantly innovating and improving the features available on the platform. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thank you for your wonderful feedback! :) We’re thrilled to hear that Guusto has made setup effortless and that our dashboard, interface, and support team have helped boost your team’s performance.

It’s great to know that our platform is helping you reward both customers and employees while fostering a positive and motivating environment. Your kind words inspire us to keep innovating and improving! :D

AN
Verified User in Entertainment
"Quick, fast way to feel seen + validated"
5/5
What do you like best about Guusto?

It is always a good feeling to get a text notification that a Guusto award has been sent my way. It makes me feel like the love + pride I put into my customer service is noticed + the dedication to our work environment + team members is valued. I also enjoy seeing other people being validated + encouraged to keep doing a good job! Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Honestly, nothing. From the beginning I found it easy to use, and have been given much recognition for a job welll done. Before our incentives just came quarterly, now it's daily available to receive a verbal or monetary "high-five" Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

This absolutely made our day — thank you! 💛 A daily "high-five" instead of a quarterly one? That's exactly the shift we hope to create. Recognition should be timely, genuine, and frequent — and it sounds like your team has nailed it!

So glad Guusto is helping make the hard work you pour into your role feel seen and valued. Thanks for sharing this on G2! :D

AA
ABI A.
INSURANCE ADVISOR
Mid-Market (51-1000 emp.)
"Easy Access to Merchants for Gift Redemption"
5/5
What do you like best about Guusto?

Easy access to available merchants to redeem the gift. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

NOT POPULAR,Recognition can feel repetitive — frequent generic “thank you” messages may lose their impact.

Not everyone uses it equally — some employees may receive recognition more often simply because they interact with more people.

Rewards can take time to redeem — the process isn't always as immediate or convenient as cash. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thanks so much for the detailed review! 🙌 Glad the easy merchant access has made redeeming gifts simple, and love hearing Guusto is helping boost morale and appreciation on your team.

Quick note on the redemption point — since Guusto is a digital recognition platform, it's not quite comparable to cash, but we hear you on wanting recognition to feel timely and meaningful!

Thanks again for sharing such honest feedback — it really helps us keep improving! :)

MP
Minoti P.
Insurance Advisor.
Small-Business (50 or fewer emp.)
"Guusto Is User-Friendly, Flexible, and Truly Beneficial"
5/5
What do you like best about Guusto?

Guusto is very user friendly and easy to use, with different options available to us to choose from. Useful and beneficial.

Implementation is easy and makes it convenient to choose options.

Customer support is effective, easy to reach to and resolve issues if any.

Frequently to make a change if need be.

It has many vendors that can be used for gift amount, covering different facets of life and need . Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Nothing, as of now.

One thing I would like to mention is that we should have the option to move the amount from one vendor to another, so long it has not been encashed. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thanks so much for the thoughtful review! :) We’re really glad to hear that Guusto has made recognition simple, flexible, and easy to manage, and that you’ve had a positive experience with both the platform and our support team.

Regarding your suggestion, once a merchant gift card is selected, the funds are immediately allocated to that merchant through our system, which is why we’re unable to support switching merchants afterward—even if the card hasn’t been redeemed yet. We really appreciate you sharing this feedback, and it helps us continue improving the experience. Thanks again for taking the time to write in! :)