What I love most about Guusto is how incredibly easy it is to send instant recognition and rewards to team members. The platform is highly intuitive, and the fact that recipients get to choose from a massive selection of gift cards—and that the funds never expire—makes it a massive hit with everyone on our team. Review collected by and hosted on G2.com.

The overall selection is great, but it can be a little frustrating when certain specific or smaller local merchants aren’t available for gift card redemption. It would also be helpful if international team members had access to even more localized vendor options to choose from, so the choices feel just as relevant in different regions. Review collected by and hosted on G2.com.

My overall experience with Guusto has been excellent. The platform is user-friendly, rewards are easy to send and redeem, and the process is quick and hassle-free. I would happily recommend Guusto to anyone looking for a simple employee recognition solution. Review collected by and hosted on G2.com.

I honestly didn't have any major issues while using Guusto. My experience was smooth from start to finish, and I found the platform reliable, easy to navigate, and effective for recognizing and rewarding people. Review collected by and hosted on G2.com.

The ease and ability to recognize fellow team members who take safety as a priority by all recognitions being shared on the app/platform. Also, the ability to reward employees in multiple offerings and the ability for the employee to have the choice on which gift card they want. Review collected by and hosted on G2.com.

Not every team member uses their work email and I would like for the ability to add personal emails for accounts. Review collected by and hosted on G2.com.

What stands out the most is the sheer variety of merchants in their catalog. The platform performs flawlessly, and the straightforward UI makes it simple to navigate through hundreds of options. It makes the entire recognition process feel genuinely valuable and personalized. Review collected by and hosted on G2.com.

"While the platform itself is great, I wish there were more robust integration options with our existing daily tools. Deeper integrations with platforms like Slack, Teams, or our HRIS would make the recognition process even more automated and seamless. Review collected by and hosted on G2.com.

The team has been great to work with and has provided wonderful customer service. The process to onboard and integrate with workday, while time consuming, has been very smooth! I really like the ease of use of the portal and all of the administrative features like providing quarterly budgets to other workspaces, not allowing folks to send to themselves, only allowing sending to wayfair email addresses, and the visual and useful reporting tools. Review collected by and hosted on G2.com.

There are only two downsides so far:

1) The process to fund accounts is not as smooth as with all of our other vendors. I don't like the extra step of having to send an email to request an invoice. All of our other vendors attach the invoice on the backend within coupa without requiring this additional step of our team. This is something our team is not used to having to do and I am afraid it is going to continue to cause issues (already has).

2) Our previous digital gift card vendor automatically converted currencies prior to sending GCs - e.g. if I am sending a GC to someone in the UK, I select to send a $100 GC in pounds and it tells that I am being charged $75 USD for it and the employee will automatically receive it in their local currency. This really seems like a baseline expectation to offer. Review collected by and hosted on G2.com.

I have never seen a platform like Guusto for sharing your feelings and cheering up co-workers in the workplace. With Guusto, you can celebrate your co-workers and make them feel appreciated. Guusto reminds me that all the effort you put into your work isn’t going unseen anymore. Every shout-out you receive or give to someone is recognition for their valuable work. Review collected by and hosted on G2.com.

i dont really understand about the money/finance section. if you can put a walkthrough video or session before as an introduction, that would be great Review collected by and hosted on G2.com.

What I like best about Guusto is how easy it is to send and redeem gift cards. The platform is simple, fast, and user-friendly. It offers many gift options, making it a convenient and thoughtful way to recognize and reward people. Review collected by and hosted on G2.com.

There isn’t much to dislike, but I wish Guusto offered even more gift card options and occasional special discounts. Adding more local merchants and improving customization features would make the overall experience even better. Review collected by and hosted on G2.com.

I've had a very positive experience with Guusto. Their website is user-friendly, easy to navigate, and makes sending and managing rewards simple and efficient. The platform offers a great selection of products and gift options, giving recipients plenty of choices to find something they genuinely enjoy.

I also appreciate how straightforward the redemption process is. Everything works smoothly, and the overall experience has been convenient and hassle-free. Guusto is an excellent solution for employee recognition and customer appreciation, and I would highly recommend it to others.

Highly satisfied with both the website and the products offered. 👍 Review collected by and hosted on G2.com.

The only downside was that some gift options felt limited, and the website could be a bit more streamlined when browsing rewards. Overall, it was still a good experience. Review collected by and hosted on G2.com.

Guusto makes employee recognition genuinely easy to set up and manage from an admin perspective. The dashboard feels clean and intuitive, and getting the program up and running took far less time than I expected—there was no lengthy onboarding process or technical hassle. What stands out most is the flexibility it offers both senders and recipients: managers can send recognition instantly via email or SMS, and employees can choose their own rewards from hundreds of merchants, so the reward actually feels personal. The budget controls are another highlight. Being able to run multiple programs in parallel, each with its own budget and spending limits, makes it straightforward to manage across teams without things getting messy. I also appreciate that unclaimed gifts are credited back in full, which means there’s no wasted budget. Review collected by and hosted on G2.com.

As an admin, the biggest limitation for me is customization. There isn’t much flexibility to tailor the platform’s look and feel to match our brand identity, and that would help the overall experience feel more cohesive for employees. I’ve also found that some of the more advanced features aren’t immediately obvious and require a bit of digging to locate, so a more guided onboarding flow for admins would be helpful. In addition, gift card availability varies by region, which can occasionally limit the options available to team members in certain locations. Review collected by and hosted on G2.com.

Guusto focus on recognition and appreciation of employees. Also makes it simple for organizations to celebrate and reward people in a meaningful way. Review collected by and hosted on G2.com.

What I like best about Guusto is its focus on recognition and appreciation. I think employees do their best work when they feel valued, and Guusto makes it easy for organizations to celebrate and reward people in a meaningful way. I also like that the platform offers flexible rewards that recipients can actually use and enjoy, which makes the recognition feel genuine rather than just symbolic. Being part of a company that helps create positive workplace cultures is something I find very rewarding. Review collected by and hosted on G2.com.