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AB

Ashleen B.

Student at University

Enterprise (> 1000 emp.)

6/27/2026

"Simple, Easy-to-Use Software with Plenty of Store Options to Choose From"

4.5/5

What do you like best about Guusto?

I like that there are a variety of stores i can choose from! Software is simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Maybe if there could be a few more stores to choose from that could be nice. Also if there was no minimum or max limit for different stores. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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This is fantastic feedback! We love that you're enjoying the store variety and ease of use. :)

For additional merchants - feel free to share your suggestions at info@guusto.com. As for min/max limits, each merchant determines their own gift card values and restrictions. These are established by the retailers themselves, so they vary by store.

SM

Stanis M.

MIS

Mid-Market (51-1000 emp.)

5/21/2026

"Well-Designed, User-Friendly Software That’s a Joy to Use"

5/5

What do you like best about Guusto?

My organization is using this product, and I find it to be a great idea: a well-designed, user-friendly piece of software that I’d also use for my personal needs. It’s always enjoyable to look at and use, both in the app and in the web version, and it feels properly built and integrated. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

So far, based on how I’ve been using it, there’s nothing I dislike. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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This made our day — thank you! 🙌 Knowing that the experience feels polished and enjoyable across both platforms is something we take a lot of pride in. And those small moments of recognition from leadership really do go a long way. Hope to keep earning that enthusiasm! :)

MC

Marie Grote: C.

Finance Administrator

Mid-Market (51-1000 emp.)

4/29/2025

"Great follow up!"

5/5

What do you like best about Guusto?

I find the program easy to use and the helpline always responds quickly to any issues I have to address. The feedback we have gotten from our clients has been good and we are happy to continue to use Guusto in the future. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Nothing at this point as I am a new user. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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Thank you for the kind feedback! We're so glad to hear that you found the platform easy to use and that our customer support team was able to assist you. We’ll be sure to pass your feedback along to them — they’ll be happy to hear it! If you need anything else, don’t hesitate to reach out :D

TM

Thomas M.

Surveillance

Enterprise (> 1000 emp.)

1/17/2026

"Effortless, Meaningful Recognition That Builds a Culture of Appreciation"

5/5

What do you like best about Guusto?

What I like most about Guusto is how it makes recognition feel both effortless and genuinely meaningful. It’s not simply about sending a gift; it helps create a culture where appreciation is visible, frequent, and clearly aligned with company values. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

What I dislike about Guusto is the limited international redemption options, which can be restrictive for global teams. Also, the lack of a mobile app reduces on-the-go accessibility. The reporting features could use more customization, and bulk sending can feel a bit cumbersome. Finally, deeper integrations with other platforms would make the overall experience smoother and improve usability. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

Guusto helps solve several key challenges around employee recognition, engagement, and program management, and the benefits feel tangible. Many organizations struggle to recognize employees consistently, and Guusto makes it easy to send instant, meaningful recognition—whether that’s a gift card, an eCard, or an award. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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Thank you for taking the time to share such thoughtful feedback. :) We’re really glad to hear that Guusto helps make recognition feel authentic and visible, and that it supports a culture of appreciation aligned with company values—that’s exactly what we strive for.

Regarding your suggestions: we currently offer a wide selection of merchants, which you can explore on our website via the dropdown menu here: https://guusto.com/merchants-list. We continue to expand this list to better support global teams.

For mobile access, Guusto does have a mobile app available to most users. The main exception is when a company’s program is set up through SSO, in which case mobile access may be restricted by the organization’s configuration.

We also really appreciate your feedback around bulk sending, reporting flexibility, and integrations. If you’re open to sharing more details on what would make bulk uploads easier or reports more customizable, feel free to reach out to us at info@guusto.com. We actively review this input and consider it as part of our ongoing product improvements. :)

RJ

R J.

Operations Manager

Mid-Market (51-1000 emp.)

2/2/2026

"Straightforward to use with a great vendor selection and lots of flexibility for the end-user"

5/5

What do you like best about Guusto?

It is straightforward to use as an employer, has good selection of vendors the recipient can use, and is easy to use for the recipient. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

So far I am quite pleased with it, so no complaints as yet. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

Our previous employee reward/recognition program accumulated points that the employee could only redeem for products that the program offered. The selection was not great and many employees sat on large amounts of unredeemed points because there was nothing they wanted from the selection the program had available. With Guusto the employee has a much wider range of vendors and therefore products to choose from, and even if their reward was not enough to outright purchase an item from one of those vendors, they can partially subsidize the purchase if they so choose with their Guusto redemption. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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We’re thrilled to hear Guusto is making employee rewards and recognition more flexible and enjoyable! It’s great to know that having a wide range of vendor options is helping your team make the most of their rewards. Thank you for sharing your experience! :D

KL

Karen L.

Director, Business Intelligence

Enterprise (> 1000 emp.)

1/6/2025

"Makes it easy for busy Managers to recognize employees and partners"

5/5

What do you like best about Guusto?

Really like how easy and efficient the system is to use. I can easily send multiple gifts at once, while still being able to personalize each message. The dashboard is great, and I like that I can scroll through other people's notes of recognition to help me stay informed about what's going on in the office and who are champions are in each business unit. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Ok, this is a small thing and maybe specific to my firm, but I really wish this was available via SSO. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

It completely eliminates the need for me to go buy a gift card and then submit an expense report. My budget is automatically allocated to the system each month and the system keeps track of what I've used/remaining.

I've actually noticed that more Leaders are inclined to proactively send out recognition messages or gifts because the tool is so handy. Anything that makes it easier for Leaders to recognize their employees or business partners is a great tool in my book! Recognition is often missed, but so important. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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Thanks so much for your thoughtful feedback! We’re thrilled to hear that Guusto is making it easier for you to recognize employees and partners while keeping things efficient and organized 🙌

Regarding SSO, we do offer it on our Premium plan—this could make logging in even smoother for your team. We've attached a link to our pricing page below so you can see the details and plan options.

We really appreciate you sharing how Guusto is helping drive recognition and making it easier for Leaders to celebrate their teams! :)

See how Guusto improved

AL

Anshim L.

Restaurant Supervisor

Enterprise (> 1000 emp.)

7/17/2026

"Smooth, Hassle-Free Gift Card Redemption with Plenty of Brand Choices"

5/5

What do you like best about Guusto?

The platform was easy to use, redeeming my gift card was quick and hassle-free, and I liked the wide variety of brands and stores available. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

I didn't experience any major issues with Guusto. The platform was easy to navigate, redemption was simple, and everything worked as expected. Overall, it was a smooth and convenient experience from start to finish. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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Your enthusiasm shines through every word! Easy navigation, hassle-free redemption, flexible choices—you've painted the ideal Guusto journey. We're thrilled it all came together so smoothly for you. Thanks for recognizing what makes us different! <3

DK

David K.

Senior Accountant

Mid-Market (51-1000 emp.)

6/10/2026

"Flexible, Easy-to-Use Gift Cards with Plenty of Vendor Choices"

5/5

What do you like best about Guusto?

I like the flexibility that Guusto provides. It allow you to choose how and when to redeem your gift card. It provides many vendors through which to redeem your gift card. Its like having a blank cheque of how to use your gift card. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

I did not dislike anything about Guusto. It was easy to use and navigate Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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Your own terms, your own choice, your own timing — that's the whole idea! 🙌 Really glad it's translating into genuine appreciation between employers and their teams. Thanks for the kind words! :)

AK

Ashneet K.

insurance advisor

Small-Business (50 or fewer emp.)

6/1/2026

"Simple, Flexible Employee Recognition That Builds a Positive Culture"

5/5

What do you like best about Guusto?

What I like best about Guusto is how simple and flexible it makes employee recognition. It allows instant, meaningful rewards that can be sent quickly, and recipients can choose how they want to redeem them. It’s easy to use, works well for remote or in-person teams, and helps create a positive culture of appreciation without adding extra administrative work. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Sometimes the reward options feel a bit limited, and it could have more customization or reporting features. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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We’re thrilled Guusto is helping make recognition simple, flexible, and meaningful for your team! Thanks for sharing your feedback—we’ll keep your notes on customization and reporting in mind as we continue improving.

DL

Dale L.

Manager

Mid-Market (51-1000 emp.)

6/8/2026

"Fantastic, great response time with great results!"

5/5

What do you like best about Guusto?

So many options! Allows to put in amount of money for multiple cards Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Merchants that were highly preferred are no longer available Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

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5 minutes to resolution — that's our team at their best! 🎉 Really glad Uche could turn that around so quickly. On the preferred merchants no longer available, we'd love to hear more at info@guusto.com. Your feedback genuinely helps! :)