Video Reviews
4,217 Guusto Reviews
Overall Review Sentiment for Guusto
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The variety in gift cards is the best feature, but also the ease of access and navigation when browsing. After receiving a gift from my company, I absolutely find myself coming back to the site often to peruse and select the appropriate redemption. I probably come back once every two months after a reward. As a user, I don't find myself needing to contact customer support as I don't run into any issues. I am certain that if I do have an issue that needs fixing, I can contact customer support and be treated with graceful service. Review collected by and hosted on G2.com.
I don't particularly like the layout of the "Used Gifts" section. It's well and fine, but there could be columns of combined gifts adjacent to the used gifts. Other than that, nothing else comes to mind. Review collected by and hosted on G2.com.
Guusto is super easy to redeem gifts on, and connects to 100s of retailers to "spend" my rewards on! My employer sends little gifts here and there to say thank you for project work and for things like work anniversaries and birthdays, and Guusto is super easy to use to redeem those rewards. It's such a nice way to say "thank you"! Review collected by and hosted on G2.com.
The only downside - and I hesitate to even call it that - is that Guusto doesn't know when I use a card, so I do have to come back into the platform and mark it as used. I assume that's actually just information that the retailers aren't passing back to the platform though, so not their fault.
Otherwise, it's been really easy to use and makes gifting small rewards easy! Review collected by and hosted on G2.com.
I love the Variety of retailers,easy sign up and use of portal. The site is easy to navigate and redemtion is stuctrutions are made simple. The app for gusto has the same ease of use. I havent had any issue but i know how to get to customer service and i appreciate the many ways to contact them if needed. Review collected by and hosted on G2.com.
I have heard some co-workers wish there was transperancy when it comes to how the gustos are given out to employees and being able to see whose getting them. The concern was really fairness and making sure theres no favortism. So maybe a feature like venmo where it shows blank gave blank gusto bucks for "...." but then no amount is shown. Review collected by and hosted on G2.com.
Guusto Gift Cards are Practical & Make Me Feel Recognized.
I am someone motivated by achievement in my goals, putting in extra effort where i can to surpass expectations. BrokerLink has been using these gift cards to recognize and reward my contributions since before I started 2 years ago, and I really love them. there is an excellent ease of use, and plenty of selection for vendors. I have never had any issues in claiming, selecting, and applying any of the gift cards I have received. Review collected by and hosted on G2.com.
From my view, there are 0 downsides to Guusto cards. Review collected by and hosted on G2.com.
My work uses Gusto and I find that it is an amazing app for alot of reasons. It is super user friendly which makes recieiving gift cars easy to navigate. I have also had to contact customer support an they were super responsive and supportive. There is very user friendlt time tracking tools and employee benefits. Review collected by and hosted on G2.com.
An Issue that I find with Gusto is that when you are reddeming a gift card you have to log into the website and then into the app. I also find that the expiry of the gift card can be frusterating. I have not experienced this but I have heard from collegues who said that they have experienced difficulty accessing pay stubs and benefits. Review collected by and hosted on G2.com.
Guusto is so flexible with the amount of options it gives for merchants, it really allows for individuals from a diverse array of backgrounds to really get something they love with their Guusto dollars. Also, the entire process of obtaining the gift card code and utilizing it online is very easy and seamless regardless of your technological savvyness. They really make doing employee rewards and recognitions really easy and fun! Whether you're choosing to give out a Guusto on behalf of your organization or even personally to recognize someone, they mke it very easy to understand and go through the process. Review collected by and hosted on G2.com.
We haven't had any negative aspects of using Guusto so far. Our organizaton has completely bought in on it as an effective employee rewards tool. Review collected by and hosted on G2.com.
Since the implementation of Guusto, many of our local leaders have been able to easily and consistently provide positive recognition to all our users. It takes just a few minutes to make a post and share it with that person and their leaders if not one of your own. We have definitely seen an improved work environment and healthy competition to get more recognition and rewards. Review collected by and hosted on G2.com.
The admin, when setting up birthdays, is defaulted to be the top person every month for recognition so no one else can be number 1. Review collected by and hosted on G2.com.
It has a very simple platform with clear guidelines. It's very easy to use and it feels intuitive. The variety of merchant offered is very good for our company; we have employees all over Canada and USA. Being able to change the language is also a good option, it suits the employees that has some difficulties with english. Review collected by and hosted on G2.com.
There is not much I dislike about Guusto... It's a complete and simple platform. Review collected by and hosted on G2.com.
Guusto is ridiculously intuitive and easy to work with, making sending and managing rewards as easy as pie. The simplicity of use makes it fit either once or often. I also love how it provides a flexibility choice of gifts for recipients, allowing them to choose what is best for them. It is very considerate to recognize and reward a colleague, employee, or partner. Review collected by and hosted on G2.com.
While it has been pretty smooth, I did have one little snag. But having contacted their support through live chat, they were efficient, professional, and very much helpful in getting the problem solved. Maybe one day, more features or more integrations could be nice, but for what it says it does, Guusto delivers. Review collected by and hosted on G2.com.
Guusto is an excellent platform for delivering thoughtful and flexible rewards. The user-friendly interface makes it easy to send digital gift cards, and the variety of retailers ensures there’s something for everyone. I especially appreciate the instant delivery and the option for recipients to choose their preferred gift. It’s perfect for recognizing employees, colleagues, or anyone deserving of appreciation. Highly recommended! Review collected by and hosted on G2.com.
While Guusto offers a great concept for gifting, their payment and account top-up process leaves much to be desired. The system feels cumbersome, with having to send an e-transfer, then an email to the accounting department. Streamlining this aspect would greatly enhance the overall experience. Review collected by and hosted on G2.com.