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Guusto Reviews & Product Details

Guusto Overview

What is Guusto?

Recognition built to impact retention from head office to the frontline. Not another points program! Start in minutes, not months, with a free single user account that can send rewards to anyone. Flexible delivery to reach frontline workers through web, mobile app, TV displays and print options that require no technology to redeem. 5X IMPACT of your budget - only pay for people who can give recognition, there are no markups, unclaimed gifts are credited back, and 1 day of clean water is donated with every gift sent.

Guusto Details
Product Website
Discussions
Guusto Community
Languages Supported
English, French, Spanish
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Product Description

Build an amazing culture, increase productivity, and retain top talent

How do you position yourself against your competitors?

1. Start in minutes, not months
- Not a points program where you need to create accounts for all employees
- Crawl, walk, run: start with a single user, scale when ready
- Recognize anyone: seasonal workers, contractors, candidates, volunteers
- Dollar-for-Dollar rewards provide immediate impact

2. Flexible delivery to reach deskless workers
- Email, SMS, Mobile Push, TV Display, Announcements, Intranet
- Print options that can be redeemed with no technology
- Automated awards sent to managers for personal delivery
- Randomized draws that consistently surface recognition

3. 5X the impact of your budget
- Only pay for people that can send recognition (e.g. managers)
- No markups or shipping fees
- Full credit back on unclaimed rewards (save 15%)
- 1-day of clean water donated for every gift sent


Seller Details
Seller
Guusto
Company Website
Year Founded
2013
HQ Location
Vancouver, CA
Twitter
@GuustoGifts
1,177 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®

Skai D.
SD
Overview Provided by:
Co-CEO at Guusto | Helping HR Leaders Shape Great Culture | #1 Rated Recognition and Rewards Platform

Recent Guusto Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Guusto is a great form of management appreciation"
Guusto is a great way for managment and your company to show monetary appreciation for work effort, career achievements and holidays.
DP
Di'Jonnaise P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Di’Jonnaise’s Review"
I love how unique and convenient it is. I love the variety of options.
Leo F.
LF
Leo F.Mid-Market (51-1000 emp.)
5.0 out of 5
"Awesome choice!"
Easy, and lots of options to choose from.
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Guusto Media

Guusto Demo - Recognition Provider Comparison Chart
See how Guusto stacks up against competitors.
Guusto Demo - Start sending rewards in minutes, not months
Not another points program that requires you to create accounts for all employees. Start with a single user, recognize anyone (seasonal workers, contractors, candidates, volunteers, customers) and then scale when ready.
Guusto Demo - Flexible delivery to reach deskless workers
Email, SMS, Mobile Push, TV Display, Announcements, Intranet and Print options that can be redeemed with no technology. Automated awards sent to managers for personal delivery.
Guusto Demo - Claiming a gift
Gifts sent using Guusto do not have markups, which means your employees receive every dollar you spend. We make money by charging merchants, when recipients redeem their gifts at any of our 60,000+ partner merchant locations.
Guusto Demo - In-house Vs. Guusto
Learn more about how Guusto compares to an in-house program, and where you will see a higher ROI if you switch.
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Video Reviews

199 out of 4,218 Total Reviews for Guusto

4.9 out of 5
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199 out of 4,218 Total Reviews for Guusto
4.9 out of 5
199 out of 4,218 Total Reviews for Guusto
4.9 out of 5

Guusto Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GuustoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
AB
Operations Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Guusto?

The variety in gift cards is the best feature, but also the ease of access and navigation when browsing. After receiving a gift from my company, I absolutely find myself coming back to the site often to peruse and select the appropriate redemption. I probably come back once every two months after a reward. As a user, I don't find myself needing to contact customer support as I don't run into any issues. I am certain that if I do have an issue that needs fixing, I can contact customer support and be treated with graceful service. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

I don't particularly like the layout of the "Used Gifts" section. It's well and fine, but there could be columns of combined gifts adjacent to the used gifts. Other than that, nothing else comes to mind. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

It solves the issue of complex reward systems as well as limitations of reward options, since Guusto has so much variety in choosing a gift option. It simplifies managing how to use the rewards given to me and allocating which merchant to redeem which reward to. I would say it's seemless and flexible. Review collected by and hosted on G2.com.

KB
Senior Reception
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Guusto?

I love the Variety of retailers,easy sign up and use of portal. The site is easy to navigate and redemtion is stuctrutions are made simple. The app for gusto has the same ease of use. I havent had any issue but i know how to get to customer service and i appreciate the many ways to contact them if needed. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

I have heard some co-workers wish there was transperancy when it comes to how the gustos are given out to employees and being able to see whose getting them. The concern was really fairness and making sure theres no favortism. So maybe a feature like venmo where it shows blank gave blank gusto bucks for "...." but then no amount is shown. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

Its a great way for employers to let the employee know that they see you. Working in a big company its easy to get overlooked or you're being seen for the work you're doing but the employer does'nt have a discret way to say thank you. This is a win for everyone its a little more than just a thank you. Not knowing its comeing and seeing the personal note of why makes it special. It motivates me to continue the "extra" work i do becuase I know my effort are being seen and appreicated. Review collected by and hosted on G2.com.

TW
Personal Insurance Service Advisor Broker
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Guusto?

Guusto Gift Cards are Practical & Make Me Feel Recognized.

I am someone motivated by achievement in my goals, putting in extra effort where i can to surpass expectations. BrokerLink has been using these gift cards to recognize and reward my contributions since before I started 2 years ago, and I really love them. there is an excellent ease of use, and plenty of selection for vendors. I have never had any issues in claiming, selecting, and applying any of the gift cards I have received. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

From my view, there are 0 downsides to Guusto cards. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

As an employee gaining recognition from the program, these gift cards are perfect and I love earning them.

As a broker advertising these cards as incentive, they are a fantastic way to add value to a customer conversation when I have already been able to deliver good service and they help drive the point home that ours is the only brokerage they want to work with. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Guusto?

Guusto is fantastic! I would recommend Guusto for any coroproate company looking for a reward system for their employees. The website is user-friendly, it is easy, and quick. If I ever run into any issues with a gift card I've sent, or I have a question about navigating the website, I simply send an email to the customer service team and they respond super quickly with instructions or relevant information. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Guusto?

I honestly can't think of one thing that I dislike about Guusto. It is a wonderful reward system that we've implemented into our company. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

Guusto allows myself to provide rewards & incentives to our employees. We are able to easily send a gift card to an employee who won a company-wide challenge, or if there is something specific we want to reward them for. Review collected by and hosted on G2.com.

KJ
Marketing Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Guusto?

Previously we were constantly having to go out to stores and get gift cards. It was a hassle and took up way too much time. Switching to Guusto has freed up a lot of time and actually increased our employee recognition and gift giving. Our managers are much more likely to give the gifts now that it is in one easy to use platform. Any time I have questions, customer service is always amazing too! Review collected by and hosted on G2.com.

What do you dislike about Guusto?

I haven't encountered anything I dislike about Guusto. My experience has been positive across the board. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

Gift cards are now easy to distribute and managers are more motivated to send them out versus us having to go get them on demand. Review collected by and hosted on G2.com.

AC
Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Guusto?

I utilize Guusto for my job, and I really love the functionality of the site. It makes it easy to distribute gifts to our employees and takes the hassle out of the process. I'll be using this often so I was looking for a website that would meet my needs in an effortless way and this website does that. They do have a pretty great customer support response so if you have any issues, you shouldn't have to wait too long for a response which is nice. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

The sign up process via email was a little confusing, but once I found the correct sign up email, the rest of the process was pretty streamlined. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

Guusto is making it easy for my business to recognize employees and streamlining the details for me so that everything gets remembered and recognized. Review collected by and hosted on G2.com.

JT
Principal
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Guusto?

I like the customer service. They are there to assist and solved my problem right away. I had an issue where I had multiple accounts for some reason and they combined it and made sure it worked. Thanks Sam! Review collected by and hosted on G2.com.

What do you dislike about Guusto?

I do not have anything negative to say about this company. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

They are solving sending clients incentives and thank you's to grow the company. Before, I had to choose what gift card they want or what they need. Now the clients get to choose what they would like to spend their incentive or thank you on. Review collected by and hosted on G2.com.

SJ
Senior Hearing Care Coordinator
Medical Devices
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Guusto?

The user friendly platform and customer service is always great when there is an issue and do so in a timely manner Review collected by and hosted on G2.com.

What do you dislike about Guusto?

You cant change your options/have to go through the customer service process if you have an issue that won't resolve-and could use more merchants Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

Allows the company to recognize employees financially without being taxed and we can receive the gift any time and dont have to wait until payday Review collected by and hosted on G2.com.

AD
Regional Manager of Administration
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Guusto?

I use Guusto in both a personal and professional capacity. It is a lifesaver! In my company we use it monthly to reward colleagues, and give the opportunity for peer-to-peer recognition. In a personal capacity, as someone who often forgets birthdays, milestones etc, Guusto can save the day. Its very user friendly too - the website is easy to navigate and the customer service is excellent. It's also electronic - so no plastic / paper cards or packaging! Review collected by and hosted on G2.com.

What do you dislike about Guusto?

There's not much I can say in this setion, its an excellent service. Perhaps more local vendors available when it comes to picking somewhere to use your gift card. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

Guusto provides a seamless platform for rewarding our colleagues and recognizing teamwork. Review collected by and hosted on G2.com.

Kristin E.
KE
Customer Service Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Guusto?

I love that the platform is simple and easy to use. Some of these other websites that offer similar things have a much harder user interface whereas guusto is great. The customer service was very quick and helpful as well. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

The constant 2fa but I know why it's needed. So I don't really have any negatives. Review collected by and hosted on G2.com.

What problems is Guusto solving and how is that benefiting you?

It helps keep employees motivated. It's an extra little incentive or just a nice way to say thank you for your hard work. Review collected by and hosted on G2.com.