--- title: Guusto Reviews meta_title: 'Guusto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5888 reviews by the users' company size, role or industry to find out how Guusto works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 5888 scale: '5' date_modified: '2026-08-03' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Guusto Reviews **Vendor:** Guusto **Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) **Average Rating:** 4.9/5.0 **Total Reviews:** 5,888 ## About Guusto Guusto is an employee recognition solution built for organizations with frontline, deskless, and distributed workforces, the industries where most recognition platforms fall flat. With 5,000+ five-star reviews, recognition as a G2 Top 50 HR Product and Capterra Best Value & Best Ease of Use winner, Guusto scales naturally, reaches people others can’t, and drives adoption long after launch without creating more admin for HR. Simple and Scalable: Start Where You Are, Grow When You’re Ready Most vendors charge for your entire workforce on day one, whether people give recognition or not. Guusto works differently. You pay for the employees who are actually sending recognition, and far less to include everyone else. Unclaimed rewards are credited back, with savings that can fully offset the cost of the program. Start with any core recognition or incentive program(s) and scale when you’re ready, with no big upfront rollout required. Reach People Others Can’t Most recognition platforms are built around email, which leaves out much of the workforce. Guusto delivers recognition to frontline, contingent, and offline workers without requiring email, an app, or contact details upfront. Reach employees via SMS, push notifications, QR codes, printed cards, intranet, TV displays, or integrations with existing frontline communication tools. No contact information on file? Route recognition to a manager for in-person handoff, so it reaches the people actually doing the work. Drive Adoption Without the Admin If a recognition program fails, it’s often because participation drops after the excitement of the launch. Guusto is designed to drive sustained participation. AI recognition scores help employees get better at recognition, while proactive nudges suggest people who are due for it. Manager insights and first-line approval workflows help leaders act without a central admin. Automated milestones ensure anniversaries, birthdays, and key moments are never missed. The program stays alive without creating more work. Programs We Power Guusto supports the recognition programs organizations actually need: - Milestones, Anniversaries, and Birthdays: Automated recognition for every personal achievement, so no moment is missed. - Manager-Led Recognition, Shoutouts, Nominations, and Peer-to-Peer: Equip leaders to recognize core values in real time. Build a culture of appreciation with company-wide shoutouts and visible social praise. - Performance and Incentive Awards: Reward high performance and incentivize key behaviors like safety streaks, attendance, learning milestones, and KPIs. Connects With the Systems You Already Use Guusto integrates with the HRIS platforms your team runs on, including Dayforce, UKG, Paycor, ADP, BambooHR, Workday, and 50+ more, so employee data, anniversaries, and milestones sync automatically. It also connects with Slack, Microsoft Outlook, and Microsoft Teams, and an open API supports custom integrations with any platform in your stack. Award-Winning Support, Every Step of the Way Guusto backs every implementation with Stevie Award-winning customer support, whether you’re launching a new program or scaling an existing one, to help you get it right and keep it running. Recognition Built for the Way Your Organization Actually Works Every recognition program your organization runs, brought together in a single system. One platform. Every program. Every employee. ## Guusto Pros & Cons **What users like:** - Users love the **ease of use** of Guusto, appreciating its intuitive interface and quick access to rewards. (475 reviews) - Users love the **quick and easy redemption** of Guusto gift cards, which never expire and can be used anywhere. (262 reviews) - Users love the **variety of vendors** available on Guusto, making gift selection straightforward and enjoyable. (223 reviews) - Users love the **variety of redemption options** with Guusto, making it easy to enjoy different gifts quickly. (187 reviews) - Users love the **variety of vendor options** with Guusto, allowing flexible gift card redemption across many popular stores. (181 reviews) - Appreciation (159 reviews) - Convenience (145 reviews) - Recognition (145 reviews) - Selection (112 reviews) - Rewards (108 reviews) **What users dislike:** - Users find the **usage difficulty** of Guusto challenging due to initial confusion and lack of a tracking dashboard. (60 reviews) - Users find the **limited gift card options** can be frustrating, wishing for more brand variety and choices. (46 reviews) - Users find the **minimum redemption values** and currency restrictions limiting their gift card usability and options. (37 reviews) - Users express disappointment over the **lack of gift card options** , limiting redemption to US brands and digital formats only. (37 reviews) - Users find the **geographical limitations** of Guusto frustrating, affecting merchant availability and usability in certain areas. (34 reviews) - Users face **limited gift card options** , with delays in receiving cards and a lack of app convenience. (28 reviews) - Login Issues (27 reviews) - Users desire a wider **selection of vendors** , as current limitations hinder global expansion and convenience. (26 reviews) - Limited Card Options (25 reviews) - Limited Vendor Options (23 reviews) ## Guusto Reviews ### 1. Easy to Pick Merchants You Love **Rating:** 5.0/5.0 stars **Reviewed by:** Tania P. | Insurance Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2026 **What do you like best about Guusto?** You can choose from merchant you really like. **What do you dislike about Guusto?** They don't have Costco gift cards available **What problems is Guusto solving and how is that benefiting you?** Guusto is fun and easy. It helps peers at work to send each other gifts **Official Response from Guusto Team:** > This is fantastic feedback! We love that merchant variety is making gift selection fun and easy for your team. Your Costco suggestion is noted—please reach out to info@guusto.com with that idea, and we'll keep it in mind for future expansion! :) ### 2. Quick Reward Linking and Plenty of Redemption Options **Rating:** 5.0/5.0 stars **Reviewed by:** Sumanth K. | Linux System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2026 **What do you like best about Guusto?** Quick linking of rewards and the wide variety of options to redeem from. The best one being the visa card. **What do you dislike about Guusto?** Haven't come across anythign to dislike yet **What problems is Guusto solving and how is that benefiting you?** Combining the gifts to be redeemable **Official Response from Guusto Team:** > Quick to link, wide in options, and the Visa card landing as a clear favourite — that's a great combination, and we're glad nothing has stood in the way of that experience so far. Thank you for taking the time to share! :D ### 3. Guusto Makes Recognition Easy with Clear, Step-by-Step Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Heather W. **Reviewed Date:** June 24, 2026 **What do you like best about Guusto?** Guusto is such a easy app to use , explains step by step **What do you dislike about Guusto?** Have no dislikes to this point since using this app **What problems is Guusto solving and how is that benefiting you?** Have no bussiness problems up to this point **Official Response from Guusto Team:** > Thank you so much for this wonderful review! :) We're thrilled that Guusto is easy to use and our step-by-step guidance is helpful. Your support means everything to us! <3 ### 4. A Great Way to Recognize Co-Workers **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan R. | Catering Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Guusto?** It is a great way to recognize co-workers **What do you dislike about Guusto?** I have not found one yet, but I will keep my eyes open **What problems is Guusto solving and how is that benefiting you?** It helps create a positive work environment by showing on the fly recogniztion **Official Response from Guusto Team:** > A positive work environment is built moment by moment, and quick, genuine recognition is often what holds it all together. Really glad Guusto is playing a part in creating that for your team. Thank you for taking the time to share! :) ### 5. A Fun, Easy Way to Recognize Teammates **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela B. | Patent Care Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Guusto?** I love that you can easily recognize others in a fun way the whole team sees **What do you dislike about Guusto?** You have to log in each time you want to use it **What problems is Guusto solving and how is that benefiting you?** All the compliments and paise is in one place **Official Response from Guusto Team:** > All the praise in one place — such a great way to keep the good vibes going! 😊 Quick tip: hit "Remember me on this device" at login and you won't have to go through the full process every time. Hope that helps! ### 6. Great and Seamless Redemption **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 15, 2026 **What do you like best about Guusto?** Plethora of gift cards available to redeem featuring almost every store. Very easy to use and navigate through the site. **What do you dislike about Guusto?** A little too many prompts to complete reviews. That can come in an email after the gift card has been redeemed not right at sign up **What problems is Guusto solving and how is that benefiting you?** It’s solving gift card fraud as it reduces our needs for physical gift cards, that helps me by ensuring that my gift card reaches the right person. **Official Response from Guusto Team:** > Thanks for posting your feedback here - we appreciate it! :) Just to clarify, the review prompt is actually triggered after your first gift is claimed/redeemed, not at signup. Hope that context helps! Glad the redemption experience was seamless overall. :) ### 7. Intuitive, Easy Gift Card Redemption with Plenty of Choices **Rating:** 5.0/5.0 stars **Reviewed by:** Cody L. | Broker, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Guusto?** The ease of redeeming gift cards. There are plenty of options to choose from! **What do you dislike about Guusto?** Nothing—there has never been an issue. The system is quite intuitive and easy to use. **What problems is Guusto solving and how is that benefiting you?** In today’s world of remote employees, it’s extremely easy to give kudos where kudos are due. **Official Response from Guusto Team:** > This captures it perfectly — effortless redemption and a wide selection, all in service of making workplace appreciation happen more often. 😊 Thank you for sharing! ### 8. Guusto : a new Digital way of gifting giftcards **Rating:** 5.0/5.0 stars **Reviewed by:** Raxit P. | Programmer Analyst **Reviewed Date:** January 09, 2026 **What do you like best about Guusto?** One of the best things about Guusto is that the gift cards received in the Guusto never expire. Every gift card received stays in one place, no matter how many years have passed. This is a huge deal for people like me who tend to forget to redeem the gift cards, and then they get lost in older emails. Another great feature of using this platform is that you can redeem the gift card for various retail stores, restaurants, brands, etc. Basically, you can use Guusto gift cards at almost everywhere. **What do you dislike about Guusto?** The only limitation that I think can be improved is the Currency change. The US Dollar gift cards can only be redeemed for US Brands and stores, which is a little disappointing if someone is not in the US and receives a US Dollar gift card. **What problems is Guusto solving and how is that benefiting you?** The main problem with gift cards is that they can only be used at brands for which the gift card was purchased. The Guusto platform gives you the option to redeem it for your own choice of brand/store. **Official Response from Guusto Team:** > Thank you so much for sharing your experience! :) We’re thrilled to hear that having all your gift cards in one place and the flexibility to redeem across various brands has been helpful. Regarding the currency limitation you mentioned: if you’d like to redeem gifts in a different currency, this can be done by sending gifts as international rewards. This feature is available to senders on our Premium plan and lets recipients redeem gift cards in multiple currencies, making it easier for users around the world. 🙂 ### 9. Staff Appreciation **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne H. | Property Managment, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Guusto?** Guusto makes it easy to show apriciation to fellow employees. **What do you dislike about Guusto?** there is nothing negative about this program. **What problems is Guusto solving and how is that benefiting you?** Guust alows us to show the work and dedication to employees within the organization. **Official Response from Guusto Team:** > Recognizing the work and dedication employees bring every day shouldn't be complicated, and we're glad that simplicity is coming through so clearly in your experience. Thank you for such a kind review! :) ### 10. Easy to Setup and Use, with Plenty of Gift Options **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Post Production Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Guusto?** Guusto is very easy to setup and use. Recipients of gifts have a wide variety of popular and appealing options **What do you dislike about Guusto?** I honestly have nothing negative to say about Guusto. **What problems is Guusto solving and how is that benefiting you?** Not applicable for whenever I've used it **Official Response from Guusto Team:** > Thanks so much for your feedback! 😊 We’re glad to hear the setup is easy and that recipients enjoy the variety of options. ### 11. Easy Email Gift Cards with Plenty of Places to Choose From **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | Facility Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Guusto?** Gives you different places to choose from and you can send gift cards through email **What do you dislike about Guusto?** Not alot of gas stations on the list to choose from **What problems is Guusto solving and how is that benefiting you?** Helping my employer send gift cards to help with gas **Official Response from Guusto Team:** > Gift cards for gas — practical recognition at its best! ⛽ We'd love to expand on that front. Got specific stations in mind? Reach out at info@guusto.com — your suggestions really count. :) ### 12. Simple & Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Harman S. | Insurance Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Guusto?** It's an easy-to-use website with a user-friendly interface. **What do you dislike about Guusto?** I didn't find anything which I didn't dislike about the website. **Recommendations to others considering Guusto:** Go for it. It is super user-friendly! **What problems is Guusto solving and how is that benefiting you?** They have made gifting things so much easier, and also, it saves a lot of time for me. **Official Response from Guusto Team:** > Thanks for your amazing review and for passing the word along! 😊 An intuitive platform that makes gifting quick and hassle-free is exactly the standard we hold ourselves to. ### 13. Gives Recipients More Choice to Pick What They Really Want **Rating:** 5.0/5.0 stars **Reviewed by:** George L. | Sr. Salesforce Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Guusto?** It gives the gift recipient more options to choose from, which makes it easier for them to pick something they actually want. **What do you dislike about Guusto?** Honestly, nothing comes to mind. I can’t think of anything I don’t like about it. **What problems is Guusto solving and how is that benefiting you?** Giving gifts to employees. **Official Response from Guusto Team:** > Thanks for the great review! 😊 We’re glad to hear that giving recipients more choice makes the experience more meaningful and that sending rewards is simple for you. If you ever have any feedback or ideas, feel free to reach out at info@guusto.com — we’d love to hear from you! ### 14. Easy-to-Use Platform for Choosing Gift Card Spend **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra A. | Digital Imaging Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Guusto?** It is an easy platform to use and choose what to spend on your giftcards. **What do you dislike about Guusto?** I dont think I have a comment about it!! **What problems is Guusto solving and how is that benefiting you?** The ease of selecting which merchant you want to purchase by splitting your dollars on several giftcards **Official Response from Guusto Team:** > We love that Guusto makes it easy to pick how and where to spend your gift cards! Splitting funds across merchants is a favorite feature, and we’re thrilled it’s working well for you. Thanks for sharing your feedback! :) ### 15. Guusto Makes Gifting Easy with Tons of Redemption Options. **Rating:** 5.0/5.0 stars **Reviewed by:** alexis o. | Counselor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Guusto?** I love that Guusto offers so many options for redeeming and sending gifts. The site is easy to navigate, and the sign-up process was straightforward and hassle-free. **What do you dislike about Guusto?** So far, I haven’t found anything I dislike! **What problems is Guusto solving and how is that benefiting you?** I haven’t had any problems so far. **Official Response from Guusto Team:** > Love hearing this—thanks for the review! 😊 Glad Guusto is making gifting simple and giving you lots of great options to choose from. ### 16. Great, Versatile Gift Card Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space **Reviewed Date:** July 12, 2026 **What do you like best about Guusto?** The multiple options for gift cards and the ability to split the gift as I see fit! **What do you dislike about Guusto?** Nothing really, seems like an excellent, easy to use service. It would be ideal if companies like Amazon and Steam were added to the Gift Card Options list. **What problems is Guusto solving and how is that benefiting you?** It is helping my business send appreciation rewards to employees easily and efficiently. **Official Response from Guusto Team:** > The flexibility to split and choose from multiple options—you've highlighted what makes Guusto special! We're thrilled it's making employee appreciation effortless for your business. :) On Amazon and Steam - great suggestions, both are popular requests! Please send those merchant ideas to info@guusto.com and we'll absolutely consider them as we expand our partner network. :) ### 17. Easy, Direct Recognition for Team Partners **Rating:** 5.0/5.0 stars **Reviewed by:** Jason C. | Production Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Guusto?** I like that I can send my recognitions to team partners directly **What do you dislike about Guusto?** It is kind of a busy site. Lots going on **What problems is Guusto solving and how is that benefiting you?** Guusto is always trying to improve their site **Official Response from Guusto Team:** > Thanks for posting your review here - we appreciate it! :) ### 18. A Personal, Flexible Way to Recognize Great Work **Rating:** 5.0/5.0 stars **Reviewed by:** Joshwa G. | Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Guusto?** Guusto allows recognizing people for their hard work and allows them the recipient of the gift to choose which retailer they would like the gift to. It allows messages, which makes it personal as well. **What do you dislike about Guusto?** At the current moment, I cannot think of something I dislike about Guusto. **What problems is Guusto solving and how is that benefiting you?** Allows people to get giftcards to a place of their choosing which can aide in different ways i.e; gas giftcards! **Official Response from Guusto Team:** > Thank you for posting your review! :) We’re glad to hear that the flexibility and personalization are making recognition more meaningful for your team. We’re also happy to know it’s helping support everyday needs in practical ways. ### 19. Frustrating $100 Claim Process Leaves You Going in Circles **Rating:** 5.0/5.0 stars **Reviewed by:** Sue Z. | Captain, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Guusto?** It has been very difficult to claim the $100 that I was Nokia yes for. I keep going in circles **What do you dislike about Guusto?** Frustrating to claim my gift card and the number of characters required **What problems is Guusto solving and how is that benefiting you?** Please can I just get my gift card **Official Response from Guusto Team:** > We hear you — going in circles trying to claim something you've earned is genuinely frustrating, and we're sorry it's come to this. Kindly reach out to us at info@guusto.com and our support team will personally make sure this gets resolved quickly. <3 ### 20. A Great Platform for Recognizing Team Members and Sending Flexible Gifts **Rating:** 5.0/5.0 stars **Reviewed by:** qaisar a. | Business Intelligence Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Guusto?** A great platform to easily recognize team members, send gifts, and give them the flexibility to choose what they truly want. **What do you dislike about Guusto?** should have e-Visa card too as it used to have e-Mastercard but now offers only physical card **What problems is Guusto solving and how is that benefiting you?** It solves the hassle of finding and sending rewards for team members. It’s been helpful because people get to pick what they like, so it feels more personal. **Official Response from Guusto Team:** > Thanks so much for the great review! :) Great to hear the platform is helping make recognition simple and more personal for your team. We do still support virtual Mastercards—if you’re not seeing them, your program admin will be able to help confirm availability on your account! ### 21. Effortless to Use and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Alan R. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2026 **What do you like best about Guusto?** The ease of using the system makes it easy to use **What do you dislike about Guusto?** The two step authentication is sometimes time consuming **What problems is Guusto solving and how is that benefiting you?** It makes communication easier with my team members. **Official Response from Guusto Team:** > This is fantastic feedback! We love that Guusto is strengthening team communication. Regarding two-step authentication - we understand it adds a step, but it's essential for keeping your account and data secure. It's a small trade-off for your account protection! :) ### 22. User-Friendly and Efficient, with Strong Security **Rating:** 5.0/5.0 stars **Reviewed by:** ember c. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Guusto?** It is user friendly and efficient to use **What do you dislike about Guusto?** The steps to authenticating an account are tedious but not a big deal and I appreciate the security. **What problems is Guusto solving and how is that benefiting you?** Getting to reward employees for the company they choose, without having to have gift cards from multiple companies on hand. **Official Response from Guusto Team:** > We appreciate the honest feedback! :) The authentication process does require a few extra steps, but account security is something we never compromise on — glad you see the value in that! ### 23. Guusto Is Easy to Use with a Huge Selection of Merchants **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda B. | Insurance Broker, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Guusto?** Guusto is easy to use and has so many merchants to choose from **What do you dislike about Guusto?** i do not like that we have to mark that the gift as used but that is very minor **What problems is Guusto solving and how is that benefiting you?** N/A **Official Response from Guusto Team:** > We are so glad to hear the experience has been smooth! 😊 The "mark as used" step is actually there to keep your balance accurate and avoid any confusion down the road — a small step for a cleaner experience! Thanks for the great review! <3 ### 24. Excellent, professional, and dynamic: a great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Walter S. | Valet parking, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2026 **What do you like best about Guusto?** Excellent, very professional and dynamic, good tool, thank you. **What do you dislike about Guusto?** I like it a lot and it is essential for personal and also professional use. **What problems is Guusto solving and how is that benefiting you?** It is very useful for doing homework **Official Response from Guusto Team:** > Thank you so much for this wonderful feedback! We're thrilled that Guusto is proving to be such a valuable and professional tool for you. We truly appreciate your kind words and support! :) ### 25. Easy Recognition with a Huge Selection of Gifts **Rating:** 5.0/5.0 stars **Reviewed by:** Paula W. | Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Guusto?** I can easily recognize and show recognition to an associate. I like that there's a vast amount of gifts you can choose from. **What do you dislike about Guusto?** I dont have any complaints about using Guusto. **What problems is Guusto solving and how is that benefiting you?** Recognition in real-time without having to be in the same place **Official Response from Guusto Team:** > Thanks for sharing your feedback! 😊 Distance shouldn't get in the way of a well-deserved shoutout — and it sounds like it no longer does. We're glad to hear you're enjoying the platform! ### 26. A Seamless and Reliable Gifting Platform” “Guusto Makes Employee Recognition Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** March 12, 2026 **What do you like best about Guusto?** I really appreciate how simple and intuitive Guusto is to use. The platform makes it easy to recognize team members quickly, and the wide selection of reward options means everyone can choose something meaningful to them. It’s convenient, user‑friendly, and a great tool for promoting employee appreciation **What do you dislike about Guusto?** Some features could be more intuitive, especially when navigating between different reward types or managing multiple budgets. A clearer interface in certain areas would make the experience smoother. **What problems is Guusto solving and how is that benefiting you?** Guusto solves the challenge of managing employee recognition in a consistent and efficient way. It removes the manual work of tracking rewards and makes it easy for recipients to choose something they genuinely want, which improves overall satisfaction and saves us time. **Official Response from Guusto Team:** > Thanks so much for posting your review! :) We’re thrilled to hear that Guusto is helping make employee recognition simple, efficient, and meaningful for your team. We also appreciate your note about making some features more intuitive. If you’d like to provide more detailed feedback or suggestions, please feel free to reach out to us directly at info@guusto.com - we’d love to hear your thoughts and see how we can make the experience even better! :) ### 27. Easy to Understand with Plenty of Options **Rating:** 4.0/5.0 stars **Reviewed by:** Rakesh B. | Process engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Guusto?** Easy to understand and so many options to choose from **What do you dislike about Guusto?** Guusto name is not that good so if it sound very good that would be better **What problems is Guusto solving and how is that benefiting you?** Helping to choose the gift card **Official Response from Guusto Team:** > We'll admit — Guusto is a name that grows on you! 😄 But we'd like to think the experience more than makes up for it. Easy to navigate, plenty of choices, and gift cards that actually land well — that's what we're most proud of. Thank you for the honest take! ### 28. Guusto Is Easy to Use with Plenty of Options **Rating:** 5.0/5.0 stars **Reviewed by:** Tania B. | Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Guusto?** It is very easy yo use, with so many options. **What do you dislike about Guusto?** There is nothing that I dislike about Guusto. **What problems is Guusto solving and how is that benefiting you?** It is providing a very tangible way for employers to recognize their employees. **Official Response from Guusto Team:** > Thanks for posting your review here, we appreciate it! :) ### 29. Wide Brand Selection That’s Reliable and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Lipsha P. | Personal Support Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Guusto?** A very wide range of brands, and they were reliable and easy to use. **What do you dislike about Guusto?** You need to create an account to access your gift cards, although you can also log in as a guest. **What problems is Guusto solving and how is that benefiting you?** HR processes efficiently by automating employee payments, taxes, and compliance tasks. **Official Response from Guusto Team:** > Thank you for the great feedback! 😊 A broad and dependable brand selection is something we continuously invest in, so it's wonderful to hear it's making a difference in your HR workflows. On the account requirement — the guest login option is there precisely for those who prefer a quicker path in, so we hope that helps keep things even more convenient! ### 30. GUSSTO Is Amazing—Motivating and Uplifting for Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Guneet G. | CS internship , Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Guusto?** It helps feel motivated to do work and helps employees feel good about themselves **What do you dislike about Guusto?** no downsides as such. I feel GUSSTO IS AMAZING **What problems is Guusto solving and how is that benefiting you?** Guusto is solving the challenge of employee disengagement, low recognition, and high turnover—especially among frontline and deskless workers who are often overlooked by traditional recognition programs. Their platform makes it easy for organizations to deliver timely, meaningful recognition and rewards, helping companies build stronger workplace cultures, improve retention, and increase employee motivation. **Official Response from Guusto Team:** > GUUSTO IS AMAZING — right back at you! 😄 Thank you so much! You've nailed it — employees who feel seen and appreciated genuinely show up differently. That's exactly the culture shift we're here to help create. Really glad it's making a difference for your team! <3 ### 31. Anytime Shout-Out Reviews That Stay in the App **Rating:** 5.0/5.0 stars **Reviewed by:** Amna A. | Instructor therapist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Guusto?** you can review the shout out anytime and it stays in app **What do you dislike about Guusto?** I have not experienced any downside of using it yet **What problems is Guusto solving and how is that benefiting you?** this platform is helping us shout out to amazing perople **Official Response from Guusto Team:** > Thank you for leaving a review—we're grateful for your feedback! 😊 ### 32. So Many Gift Card Options, Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra A. | Academic Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Guusto?** There are so many options for gift cards and it is very easy to figure out **What do you dislike about Guusto?** N/A, there is nothing I dislike about Guusto **What problems is Guusto solving and how is that benefiting you?** I think there are making there website more user friendly which makes it easier for me to use there website **Official Response from Guusto Team:** > Honestly, "nothing to dislike" is our favourite sentence to read. 😊 The work we put into making the experience feel natural and the selection feel genuinely useful — it's great to know it shows. Appreciate you! ### 33. Easy to Use with Plenty of Merchant Options **Rating:** 5.0/5.0 stars **Reviewed by:** Abigail B. | Medical Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Guusto?** Guusto is easy to use, and there are lots of merchant options to choose from. **What do you dislike about Guusto?** It’s difficult to get a visa or to use Guusto money in more than one place. **What problems is Guusto solving and how is that benefiting you?** It helps me have a little extra spending money. **Official Response from Guusto Team:** > Thank you for your review! 😊 We're glad you're enjoying the variety of merchant options and finding Guusto easy to use. We also appreciate your feedback on redemption flexibility and will be sure to share it with our team. ### 34. Flexible Gift Redemption Anywhere—Secure and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Miracle C. | This Way Onward - Brand Associate , Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Guusto?** Guusto is a really amazing app! I love that you can redeem your gifts not just at one store, but at any store you choose. **What do you dislike about Guusto?** I honestly don’t dislike anything about it. The app feels very secure, which meets my standards, and it’s also really easy to use. **What problems is Guusto solving and how is that benefiting you?** I’ve run into fraud issues coming from other retailers or scam companies, and they seem to do a good job mitigating those risks. **Official Response from Guusto Team:** > Thanks so much for the wonderful review! :) We’re really glad to hear that you find Guusto flexible, easy to use, and secure. It’s especially great to know it’s helping give you more confidence and supporting a safer, more reliable redemption experience. Really appreciate you sharing your feedback! :D ### 35. The process was simple and convenient, and the support was helpful throughout. great experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** June 01, 2026 **What do you like best about Guusto?** The best part about Guusto is the ease of use and flexibility. It’s fast, straightforward, and makes appreciation feel meaningful and effortless. **What do you dislike about Guusto?** There is not much to dislike. Overall, my experience has been positive, and the platform has worked well for my needs **What problems is Guusto solving and how is that benefiting you?** Guusto helps simplify employee recognition and rewards by providing a fast and flexible platform. This benefits me by saving time, improving engagement, and making it easy to show appreciation in a meaningful way **Official Response from Guusto Team:** > Great to hear the platform is making recognition easier and more effective for you. We’re happy it’s helping save time and improve how appreciation is shared. Thanks for the feedback! :) ### 36. Easy to Recognize Coworkers and Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth B. | Behavior Technician Practicum Student, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Guusto?** It is easy to reinforce coworkers! Easy to manuever **What do you dislike about Guusto?** Hard to use app-have to login on computer to redeem. Lengthy process to send- make easier to manage **What problems is Guusto solving and how is that benefiting you?** Having a way to give money to coworkers for good job **Official Response from Guusto Team:** > Thanks so much for your review! 😊 We’re glad to hear you find it easy to recognize and appreciate your coworkers, and that the platform is simple to navigate overall. We also appreciate your feedback around the app experience and the sending process. We understand convenience is important, and insights like yours help us identify areas where we can improve. If you’d like to share more details or suggestions, feel free to reach out at info@guusto.com — we’d love to hear from you. Thanks again for taking the time to share your experience! :) ### 37. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal H. | Operation Specialist, Legal Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Guusto?** There are different merchants to choose from, and I really enjoy doing my shopping online. **What do you dislike about Guusto?** When you dont claim your gift it expires. **What problems is Guusto solving and how is that benefiting you?** I love the rewards that we get for the hard work that we do. **Official Response from Guusto Team:** > Awesome indeed — thank you! 😄 We are really glad the merchant variety is making your online shopping that much better. Hard work deserves a great reward, and it's wonderful to hear it's landing that way! On the expiry — fair point. Just a heads up that gifts don't actually expire as long as they've been claimed. The expiry only kicks in if the gift goes unclaimed, which is a good nudge to redeem it promptly. Once it's in your account, it's yours to use at your own pace! :) ### 38. Very User-Friendly App With Great Options **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole G. | Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Guusto?** Very user friendly website/app and great options to choose from **What do you dislike about Guusto?** how there is multiple steps of authenticating your gift card number. **What problems is Guusto solving and how is that benefiting you?** having to go out and buy said cards to give to people **Official Response from Guusto Team:** > No more last-minute gift card runs — love that! 😊 The extra authentication steps are actually there to protect your rewards and make sure they reach the right person safely. A little extra security goes a long way. Thanks for the great review! ### 39. Great Variety of Places to Use Gift Cards **Rating:** 4.5/5.0 stars **Reviewed by:** Martine C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Guusto?** The variety of places to use gift cards. **What do you dislike about Guusto?** Haven’t had a chance to experience guusto to have a bad opinion **What problems is Guusto solving and how is that benefiting you?** Again, this is a new platform for me so not much to add **Official Response from Guusto Team:** > Thanks for your great feedback—we really appreciate it! 🙂 ### 40. Easy to Use and Great for Coworker Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan G. | Parking attendant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2026 **What do you like best about Guusto?** It is very easy to use and promotes collaboration between co workers. **What do you dislike about Guusto?** There really is not much to dislike about guusto **What problems is Guusto solving and how is that benefiting you?** They are improving their customer support and i have personally seen it my self **Official Response from Guusto Team:** > Thank you so much! 🎉 Simple, collaborative, and getting better every day — that's the goal. We're especially glad the support improvements haven't gone unnoticed; we're committed to keep raising the bar. Thanks for spreading the word on G2! :) ### 41. Guusto Makes Employee Appreciation Easy and Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Guusto?** Guusto made it very easy to receive appreciation from my employer. Furthermore, I had the option to choose a gift from a vendor I love, and buy what I want. **What do you dislike about Guusto?** Sometimes it feels a bit too intrusive when it asks for personal information, but I understand it’s probably necessary for authenticity, so I don’t have any real concerns. **What problems is Guusto solving and how is that benefiting you?** Doesnt solve any problems I had but makes rewarding easy. **Official Response from Guusto Team:** > Thanks for sharing your review! :) Love that the experience felt personal and flexible! 🙌 On the information requests — you nailed it, it's all about making sure your rewards reach the right person safely. Security and authenticity go hand in hand. ### 42. Simple is the easiest way to summarize Guusto **Rating:** 5.0/5.0 stars **Reviewed by:** ROD M. | Parts Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Guusto?** Fast and easy to access rewards. There are also a great selection of rewards to choose from **What do you dislike about Guusto?** I have had a instance where the gift card was not able to be added to Apple Pay . I am not sure why as this occurred on 2 different IPhones **What problems is Guusto solving and how is that benefiting you?** The system is so efficient that it saves time and money from having to go out and purchase gift cards **Official Response from Guusto Team:** > We’re really glad the platform has made rewards easier and more efficient for you. For Apple Pay compatibility, this depends on the merchant, and not all gift cards are supported. The merchant’s support team would be the best point of contact to confirm whether their card can be added. Thanks for your feedback! :) ### 43. Very Intuitive Platform That’s Easy to Use and Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Amraj D. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Guusto?** Very user intuitive, easy to use and navigate **What do you dislike about Guusto?** I am still new on the platform, there is still a lot to learn. **What problems is Guusto solving and how is that benefiting you?** Very efficient at sharing gift cards and building client relationships **Official Response from Guusto Team:** > Thanks for sharing this! 😊 We’re happy to hear the platform has been easy to navigate and supports your relationship-building efforts! ### 44. Guusto Makes Sending and Receiving Gifts Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** joseph m. | Nurse Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Guusto?** Guusto makes it easy to send and receive gifts. It performs well, and is easy to get set up. **What do you dislike about Guusto?** I do not see any downsides to Guusto, the system is very intuitive. **What problems is Guusto solving and how is that benefiting you?** Guusto helps streamline sending and receiving gifts. **Official Response from Guusto Team:** > Thanks so much for your feedback! We’re really glad to hear you’re finding the platform easy to set up and smooth to use 😊 It’s great to know the experience has been intuitive and helps make sending and receiving gifts more seamless for you. ### 45. Exceptional Service and Professionalism — Guusto Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle W. | Hearing Care Coordinator , Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Guusto?** I like that the company gives the best services **What do you dislike about Guusto?** I don’t dislike Guusto and they are very professional **What problems is Guusto solving and how is that benefiting you?** I didn’t have any problems **Official Response from Guusto Team:** > We can't say thank you enough for this. :D Service excellence is what we're all about, so hearing it from you validates everything we do. Thanks for your review! :) ### 46. Easy to Use, Love Everything About the Site **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin S. | Certified Alcohol and drug counselor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Guusto?** Its easy to use. I like everything about the site. **What do you dislike about Guusto?** Not much I don't like. I have not found anything i dislike about it. **What problems is Guusto solving and how is that benefiting you?** Not sure its helping me with anything but completing surveys **Official Response from Guusto Team:** > We'll take it! 😄 So glad the experience has been smooth. We'd love to show you even more of what Guusto can do — thanks for the great review! ### 47. Recognition goes a long way **Rating:** 5.0/5.0 stars **Reviewed by:** Deb P. | Sr. Associate Director Recruitment, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Guusto?** It makes employees feel valued - that others recognize their efforts **What do you dislike about Guusto?** I do not see a downside to Guusto whatsoever. Not even claiming gifts. It's super easy! **What problems is Guusto solving and how is that benefiting you?** Employee moral **Official Response from Guusto Team:** > No downsides, easy claiming, and employees who genuinely feel seen — that's about as good as it gets. We're really grateful you took the time to share such positive feedback! :D ### 48. A Truly Unique Bonus Program Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Guusto?** i’ve never seen a program quite like you guys have going. One day i got an email from my boss with a bonus and a lil message **What do you dislike about Guusto?** I think the visuals could be a bit better. I know minimalism is in right now but making it feel more personal would be nice **What problems is Guusto solving and how is that benefiting you?** I haven’t been able to delve deep enough into Guusto, but interbuisness transfers are super handy when you need a quick pick me up or way to show appreciation **Official Response from Guusto Team:** > Thanks so much for the kind review! :) We’re really happy to hear Guusto helped turn a simple bonus into a more meaningful and memorable moment. Creating experiences that feel personal and thoughtful is exactly what we strive for. We also appreciate your feedback on the visuals and customization. We’re always looking for ways to make the platform feel even more engaging and personal, so thanks for sharing your perspective! :) ### 49. Easy-to-Use Rewards That Celebrate Colleagues’ Hard Work **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa U. | Travel Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Guusto?** It is a very easy to use system that helps reward colleagues for their hard work. **What do you dislike about Guusto?** I don't believe there is anything I dislike about Guusto! **What problems is Guusto solving and how is that benefiting you?** They solve the problem of trying to figure out how to award colleagues. **Official Response from Guusto Team:** > Really appreciate this! 😊 Knowing exactly how to acknowledge a colleague's effort shouldn't be complicated — and we're glad Guusto is making that a non-issue for your team. Thank you for sharing! ### 50. An Easy, Effective Way to Incentivize Our Team **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa B. | Hearing Care Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Guusto?** It's an easy way to provide incentive for our team. **What do you dislike about Guusto?** There's really nothing that I don't like. My experience has been 100% positive so far. **What problems is Guusto solving and how is that benefiting you?** It's beneficial for incentivization in our workplace team and I love that it's instantaneously redeemable. **Official Response from Guusto Team:** > Thanks so much for the great review! We’re really glad to hear Guusto is making it easy for your team to stay motivated and recognized 😊 It’s wonderful to know the instant redemption experience has been a positive part of your workflow. We truly appreciate your support! ## Guusto Discussions - [How long are the gift rewards good for- do they expire?](https://www.g2.com/discussions/51113-how-long-are-the-gift-rewards-good-for-do-they-expire) - 1 comment, 2 upvotes - [Does anyone have any recommendations on how to implement a good employee recognition system?](https://www.g2.com/discussions/does-anyone-have-any-recommendations-on-how-to-implement-a-good-employee-recognition-system) - 1 comment, 1 upvote - [How do I use Guusto in separate increments for Hotels.com?](https://www.g2.com/discussions/how-do-i-use-guusto-in-separate-increments-for-hotels-com) - 1 comment, 1 upvote - [Why is this so long](https://www.g2.com/discussions/why-is-this-so-long) - 1 comment, 1 upvote - [App use for personal gifts](https://www.g2.com/discussions/app-use-for-personal-gifts) - 2 comments, 1 upvote - [View Guusto pricing details and edition comparison](https://www.g2.com/products/guusto/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+23%3A46%3A26+-0500&secure%5Bsession_id%5D=5e405f07-7eca-46fa-93d5-d262a1df1fbe&secure%5Btoken%5D=964562e25ebc62b5c2b43e659ea86a83c57a938a4235274a00197a7de5f08e22&format=llm_user) ## Guusto Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Axonify](https://www.g2.com/products/axonify/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bob](https://www.g2.com/products/buildonme-llc-bob/reviews) - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HR Partner](https://www.g2.com/products/hr-partner/reviews) - [Intellihr.com](https://www.g2.com/products/intellihr-com/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [PeopleHub](https://www.g2.com/products/peoplehub/reviews) - [Sage HR](https://www.g2.com/products/sage-hr/reviews) - [Sage HRMS](https://www.g2.com/products/sage-hrms/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Sesame](https://www.g2.com/products/sesame-sesame/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) ## Guusto Features **Platform Basics** - Reporting - Dashboard - Performance **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Platform Content** - Automation - File Sharing - Content Library **Platform Additional Functionality** - Integrations - Mobility - Employee Engagement - Rewards ## Top Guusto Alternatives - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,532 reviews) - [Awardco](https://www.g2.com/products/awardco/reviews) - 4.9/5.0 (6,256 reviews) - [Kudos](https://www.g2.com/products/kudos/reviews) - 4.8/5.0 (2,916 reviews)