---
title: Guusto Reviews
meta_title: 'Guusto Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 5917 reviews by the users' company size, role or industry
  to find out how Guusto works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 5917
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Talent Management
  url: https://www.g2.com/categories/talent-management
---


# Guusto Reviews
**Vendor:** Guusto  
**Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 5,917
## About Guusto
Guusto is an employee recognition solution built for organizations with frontline, deskless, and distributed workforces, the industries where most recognition platforms fall flat. With 5,000+ five-star reviews, recognition as a G2 Top 50 HR Product and Capterra Best Value &amp; Best Ease of Use winner, Guusto scales naturally, reaches people others can’t, and drives adoption long after launch without creating more admin for HR. Simple and Scalable: Start Where You Are, Grow When You’re Ready Most vendors charge for your entire workforce on day one, whether people give recognition or not. Guusto works differently. You pay for the employees who are actually sending recognition, and far less to include everyone else. Unclaimed rewards are credited back, with savings that can fully offset the cost of the program. Start with any core recognition or incentive program(s) and scale when you’re ready, with no big upfront rollout required. Reach People Others Can’t Most recognition platforms are built around email, which leaves out much of the workforce. Guusto delivers recognition to frontline, contingent, and offline workers without requiring email, an app, or contact details upfront. Reach employees via SMS, push notifications, QR codes, printed cards, intranet, TV displays, or integrations with existing frontline communication tools. No contact information on file? Route recognition to a manager for in-person handoff, so it reaches the people actually doing the work. Drive Adoption Without the Admin If a recognition program fails, it’s often because participation drops after the excitement of the launch. Guusto is designed to drive sustained participation. AI recognition scores help employees get better at recognition, while proactive nudges suggest people who are due for it. Manager insights and first-line approval workflows help leaders act without a central admin. Automated milestones ensure anniversaries, birthdays, and key moments are never missed. The program stays alive without creating more work. Programs We Power Guusto supports the recognition programs organizations actually need: - Milestones, Anniversaries, and Birthdays: Automated recognition for every personal achievement, so no moment is missed. - Manager-Led Recognition, Shoutouts, Nominations, and Peer-to-Peer: Equip leaders to recognize core values in real time. Build a culture of appreciation with company-wide shoutouts and visible social praise. - Performance and Incentive Awards: Reward high performance and incentivize key behaviors like safety streaks, attendance, learning milestones, and KPIs. Connects With the Systems You Already Use Guusto integrates with the HRIS platforms your team runs on, including Dayforce, UKG, Paycor, ADP, BambooHR, Workday, and 50+ more, so employee data, anniversaries, and milestones sync automatically. It also connects with Slack, Microsoft Outlook, and Microsoft Teams, and an open API supports custom integrations with any platform in your stack. Award-Winning Support, Every Step of the Way Guusto backs every implementation with Stevie Award-winning customer support, whether you’re launching a new program or scaling an existing one, to help you get it right and keep it running. Recognition Built for the Way Your Organization Actually Works Every recognition program your organization runs, brought together in a single system. One platform. Every program. Every employee.



## Guusto Pros & Cons
**What users like:**

- Users love the **ease of use** of Guusto, appreciating its intuitive interface and quick access to rewards. (475 reviews)
- Users love the **quick and easy redemption** of Guusto gift cards, which never expire and can be used anywhere. (262 reviews)
- Users love the **variety of vendors** available on Guusto, making gift selection straightforward and enjoyable. (223 reviews)
- Users love the **variety of redemption options** with Guusto, making it easy to enjoy different gifts quickly. (187 reviews)
- Users love the **variety of vendor options** with Guusto, allowing flexible gift card redemption across many popular stores. (181 reviews)
- Appreciation (159 reviews)
- Convenience (145 reviews)
- Recognition (145 reviews)
- Selection (112 reviews)
- Rewards (108 reviews)

**What users dislike:**

- Users find the **usage difficulty** of Guusto challenging due to initial confusion and lack of a tracking dashboard. (60 reviews)
- Users find the **limited gift card options** can be frustrating, wishing for more brand variety and choices. (46 reviews)
- Users find the **minimum redemption values** and currency restrictions limiting their gift card usability and options. (37 reviews)
- Users express disappointment over the **lack of gift card options** , limiting redemption to US brands and digital formats only. (37 reviews)
- Users find the **geographical limitations** of Guusto frustrating, affecting merchant availability and usability in certain areas. (34 reviews)
- Users face **limited gift card options** , with delays in receiving cards and a lack of app convenience. (28 reviews)
- Login Issues (27 reviews)
- Users desire a wider **selection of vendors** , as current limitations hinder global expansion and convenience. (26 reviews)
- Limited Card Options (25 reviews)
- Limited Vendor Options (23 reviews)

## Guusto Reviews
  ### 1. Guusto Makes Employee Recognition Easy with Flexible Reward Options

**Rating:** 5.0/5.0 stars

**Reviewed by:** David L. | Director of Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Guusto?**

Guusto is super easy to use and provides a variety of redeemable cards from brands that I use regularly. It also provides a virtual Mastercard option that I can use anywhere! My company uses it for employee milestones, "Thank You" recognition for employees that go above and beyond or just a little moral boost after a tough week.

**What do you dislike about Guusto?**

Nothing. It is super easy to use! If I had one dislike it would be understanding how to create an account - but that was a very minor learning curve for me.

**What problems is Guusto solving and how is that benefiting you?**

It allows our team to thank employees quickly and easily with a reward that is actually wanted. No more gift certificates to a restaurant I don't like or recognition in a team meeting that, while means something, isn't exactly a tangible reward.

**Official Response from Guusto Team:**

> Thanks so much for sharing your experience on G2! :)

We’re thrilled to hear that Guusto makes employee recognition easy and that your team enjoys the flexibility to choose rewards that truly matter. It’s wonderful to know it’s helping you celebrate milestones, show appreciation, and boost morale in a meaningful way! :D

  ### 2. Streamlined Gifting: No More Admin Headaches, Just Real Choice

**Rating:** 5.0/5.0 stars

**Reviewed by:** HARRY Z. | Senior Statistical Programmer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2026

**What do you like best about Guusto?**

What I like best about Guusto is the flexibility it gives me to choose my own rewards. Instead of being locked into a specific retailer I might not use, I can redeem my gift value at hundreds of different merchants, including major options like Amazon, Starbucks, and various restaurants.

**What do you dislike about Guusto?**

I don’t love needing to redeem the gift inside Guusto first (rather than receiving a ready-to-use card immediately), since it adds a small extra step when I just want to use the reward quickly.

**What problems is Guusto solving and how is that benefiting you?**

Guusto solves the problem of "useless" gifts by giving recipients choice. Instead of receiving a specific card I might not use, I get the benefit of choosing from hundreds of merchants, ensuring the reward is actually meaningful to me. This flexibility has directly increased my satisfaction with the recognition I receive.
​

**Official Response from Guusto Team:**

> Thank you for sharing such thoughtful feedback! :) We’re glad to hear that Guusto’s flexibility makes rewards feel more personal and ensures they’re actually useful—that choice is a big part of what we aim to deliver.

Regarding the extra step of redeeming a gift within Guusto, your company or gift sender can choose to send gifts with a pre-selected merchant. This way, you receive a ready-to-use gift without needing to redeem the gift yourself. If that’s your preference, you can share this option with your company or gift sender: 

  ### 3. Satisified Customer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ariadne J. | Hearing Care Professional Trainee, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Guusto?**

What I appreciate most about Guusto is the wide variety of stores to choose from. The selection feels almost limitless, which makes it easy to find something I want. I usually convert my Guusto balance into gift cards for the places where I regularly shop. I've never encountered any issues redeeming my Guusto rewards when my employer sends them. My employer recognizes my hard work by sending me Guusto every month, and I really enjoy receiving it. I almost always end up using it for Amazon, which is great for me.

**What do you dislike about Guusto?**

I honestly have no downsides to Guusto! I don't dislike anything about Guusto. it's simple and easy to use.

**What problems is Guusto solving and how is that benefiting you?**

Right now at my job I don't qualify for bonuses on my paycheck so my employer sends it through guusto and i love that she is able to!

**Official Response from Guusto Team:**

> Thanks so much for your feedback! We love hearing that having so many store options makes it easy and fun to use your rewards. :)  It’s awesome that Guusto helps your employer recognize your efforts in a way that really works for you—especially when bonuses aren’t available. 

  ### 4. Wide Merchant Selection and Effortless Experience with Guusto

**Rating:** 5.0/5.0 stars

**Reviewed by:** Parthip N. | Insurance Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2025

**What do you like best about Guusto?**

What I appreciate most about Guusto is the wide selection of merchants available, which gives me plenty of choices. The platform is also very user-friendly, making it easy to use and simple to access customer support when needed. I really enjoy how smoothly the website functions, and I’m grateful for the extensive range of merchants offered. I often receive gift cards from my company through Guusto, and I have to say, you all are the best.

**What do you dislike about Guusto?**

Honestly, there isn't anything negative I can say, which is surprising. As I've mentioned before, I genuinely like Guusto, and this isn't just flattery. With so many websites out there turning out to be scams, it's truly refreshing to know that your service is reliable and actually provides gift cards and there is ease of implementation and integrity with Guusto. I use it a redeem a lot of gift cards. I really appreciate it—thank you.

**What problems is Guusto solving and how is that benefiting you?**

Guusto makes it easy to distribute gift cards, effectively addressing the challenges usually associated with this process. I have not encountered any difficulties managing it.

**Official Response from Guusto Team:**

> Thank you so much for your kind words! We’re thrilled to hear that you enjoy the wide selection of merchants and find our platform easy to use. It’s great to know that Guusto has made distributing and redeeming gift cards simple and reliable for you. Your feedback truly means a lot to our team, and we’re so glad to be a part of your gifting experience! :D

  ### 5. Nice way to get bonuses from work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sydney S. | Sales Operations Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2025

**What do you like best about Guusto?**

There are lots of options for where to redeem your gift cards, and you don't need to give them any financial info, just your email.

**What do you dislike about Guusto?**

Some vendors have higher minimums for the size of gift card you can redeem, but if you combine multiple gifts you can get those (you just have to save them up)

**What problems is Guusto solving and how is that benefiting you?**

Update 2/5/26: My company is still using Guusto, and I still like it. I especially like that you can combine gift cards before redeeming them.

It's an easy way to get rewarded as an employee that takes less effort on the side of my supervisors to organize.

**Official Response from Guusto Team:**

> Thank you for your feedback! We’re glad to hear you’re enjoying the variety of redemption options. We also appreciate your input regarding the gift card minimums, these are the amounts put by the merchants themselves :) Please let us know if we can assist you further at info@guusto.com!

  ### 6. Guusto : a new Digital way of gifting giftcards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raxit P. | Programmer Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2026

**What do you like best about Guusto?**

One of the best things about Guusto is that the gift cards received in the Guusto never expire. Every gift card received stays in one place, no matter how many years have passed. This is a huge deal for people like me who tend to forget to redeem the gift cards, and then they get lost in older emails. Another great feature of using this platform is that you can redeem the gift card for various retail stores, restaurants, brands, etc. Basically, you can use Guusto gift cards at almost everywhere.

**What do you dislike about Guusto?**

The only limitation that I think can be improved is the Currency change. The US Dollar gift cards can only be redeemed for US Brands and stores, which is a little disappointing if someone is not in the US and receives a US Dollar gift card.

**What problems is Guusto solving and how is that benefiting you?**

The main problem with gift cards is that they can only be used at brands for which the gift card was purchased. The Guusto platform gives you the option to redeem it for your own choice of brand/store.

**Official Response from Guusto Team:**

> Thank you so much for sharing your experience! :) We’re thrilled to hear that having all your gift cards in one place and the flexibility to redeem across various brands has been helpful.

Regarding the currency limitation you mentioned: if you’d like to redeem gifts in a different currency, this can be done by sending gifts as international rewards. This feature is available to senders on our Premium plan and lets recipients redeem gift cards in multiple currencies, making it easier for users around the world. 🙂

  ### 7. Guusto Makes Gift Cards Useful—and Boosts My Participation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew G. | Senior Manager, Learning Design and Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Guusto?**

Nothing is worse than winning a gift card to a company I never use or support. Guusto takes that problem away and lets me choose exactly what will be useful to me at the time. I’m 100% more inclined to participate when I see a Guusto gift card being offered.

**What do you dislike about Guusto?**

I honestly can’t think of anything negative or that needs improvement. It does exactly what you’d expect for a successful experience.

**What problems is Guusto solving and how is that benefiting you?**

It provides value to a large audience, supporting practically anyone’s choices and preferences without requiring any extra effort.

**Official Response from Guusto Team:**

> Thank you so much for your amazing review on G2! 😊

We’re thrilled to hear that Guusto makes gift cards truly useful and motivates you to participate—it’s exactly what we aim for.

We really appreciate your kind words and are so glad that the experience has been seamless and valuable for you!

  ### 8. Great method for rewarding our team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colleen C. | Director of US Support Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2022

**What do you like best about Guusto?**

I like the fact that the employee can choose whatever gift card they like, that way I don't pick something they won't use.  It's also immediate recognition of the work, instead of waiting for me to go purchase gift cards, or get them sent in the mail.  I've had 100% positive feedback from team members who have received Guusto cards.

**What do you dislike about Guusto?**

Overall, I'm extremely pleased with Guusto and don't have any complaints.  My only suggestion for future is to figure out how to transfer funds from US$ to CAN$.  We have team members in both countries, and when I have to send a gift up to Canada, I have to ask another manager up there to issue the gift.  Would be nice if I could transfer one (using current rates) from US$ to CAN$.

**What problems is Guusto solving and how is that benefiting you?**

We didn't have any formal way of rewarding outstanding work, it was dependent upon the employees sending me suggestions, me asking the team member what they wanted, and then ordering/purchasing it.  Or I would buy some random gift cards to keep around the office, and they wouldn't get used.  This works so much easier.

  ### 9. Easy for employees! Lots of choice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2025

**What do you like best about Guusto?**

I appreciate being able to decide exactly where I want to spend my gift, as well as the option to split the amount I receive across multiple gift cards. It's also great that I can combine several gifts into one. Another feature I enjoy is that my employer can include a personal message, and I have the opportunity to thank them when I redeem the gift. The interface is very user-friendly, making the whole process simple. I also value the convenience of receiving my gift card instantly online, without having to wait for it to be delivered by mail.

**What do you dislike about Guusto?**

I would appreciate having more choices for where I can redeem my gift.

**What problems is Guusto solving and how is that benefiting you?**

As an employee, I appreciate being able to decide where to spend the money my employer gives me as a gift. In the past, my employer would send a gift card for a particular store, which I might not have used. I also believe this approach is likely much more convenient for my employer, since they no longer have to choose a gift that would suit everyone.

**Official Response from Guusto Team:**

> Thank you so much for sharing your experience — it truly means a lot to us. :) We’re thrilled to hear that the flexibility and ease of redeeming your gifts have made the process more enjoyable for you. 

Please feel free to reach out to info@guusto.com and let us know some of the merchants you’d like to see on the platform. We’ll be sure to forward it to the team for the future when we’re looking to add some more merchants. :)


  ### 10. Simple and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhishek M. | Sales Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about Guusto?**

The different options to use your gift card

**What do you dislike about Guusto?**

Nothing actually I like this platform...

**What problems is Guusto solving and how is that benefiting you?**

Indeed.. because it's easy to use and so many options available to redeem

**Official Response from Guusto Team:**

> Options that actually match what people want to spend on — that's the whole point, and it's great to hear it's working. 😊 Thanks for sharing!

  ### 11. Guusto is great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tanu S. | Pharmacist In Charge, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Guusto?**

Guusto is an excellent platform for sending thoughtful gifts, whether for personal or business use. It offers a wide range of gift options, easy customization, and a user-friendly interface that makes gifting simple and seamless. The ability to send gifts via email or text adds extra convenience.  I highly recommend Guusto for anyone looking for a reliable and meaningful gifting solution for the workplace.

**What do you dislike about Guusto?**

The service might not be ideal for those who prefer physical gifts rather than digital ones.

**What problems is Guusto solving and how is that benefiting you?**

Guusto helps to acknowldge team members across the company, not just the people you directly work with. It benefits the company as a whole and individuals by boosting morale.

**Official Response from Guusto Team:**

> Thank you so much for your kind review on G2 — we truly appreciate it! 💛

We’re so glad to hear that Guusto is helping recognize team members and boost morale across the organization — that’s exactly what we strive for. :)

As a fully digital platform, most gifts are digital by design, supporting our commitment to reducing plastic waste and promoting sustainability. 🌱 That said, once users redeem their gift for a merchant card, they’re welcome to print a physical copy if they prefer something tangible! 

  ### 12. 11 years later

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism

**Reviewed Date:** December 15, 2025

**What do you like best about Guusto?**

Top 3 things about Guusto: #1/"Stackability" No other platform provides a seamless function that allows me to stack my gift cards and use them towards a bigger purchase. #2/ Lightning Fast. From sending gift cards to receiving them to using them, the speed at which Guusto is able to process a transaction is impressive. #3/ Customer Service is unmatched. Smart, educated individuals with proper skills to help with anything that comes up.

**What do you dislike about Guusto?**

It would be helpful if Guusto offered a prepaid reserve option that we could fund in advance and reclaim any unused balance. The current invoice-based process creates a significant administrative burden for our finance team, especially given that we have multiple companies under one roof and many different use cases for issuing gift cards.

**What problems is Guusto solving and how is that benefiting you?**

One unified solution to rewards employees across the country. No one is left out.

**Official Response from Guusto Team:**

> Thank you for your review! 😊 We’re thrilled to hear that you appreciate Guusto’s “stackability,” fast processing, and exceptional customer service.

It’s wonderful to know that Guusto is providing a unified solution to reward employees across the country, ensuring no one is left out. We really value you sharing your experience! :D

  ### 13. Great Gift Card Selection and Flexible Redemption Options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathon B. | Senior Content Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Guusto?**

There is a good selection of companies to choose from when selecting where you want your gift card dollars to go. I also like how you can choose a portion of your dollars to go toward more than one gift card, if you have enough to spread it out.

**What do you dislike about Guusto?**

I would love to see more vendor options, such as AliExpress, Nintendo, Sony, or Visa, but what is offered is good

**What problems is Guusto solving and how is that benefiting you?**

No group can agree what gift card benefits an individual ans if you're looking for anything from restaurants to Amazon. Guusto really saved my Christmas.

**Official Response from Guusto Team:**

> Thank you for sharing your experience! 😊 We’re glad to hear that you enjoy the variety of companies to choose from and the flexibility to split your gift card dollars across multiple options.

We appreciate your feedback about additional vendor options like AliExpress, Nintendo, Sony, or Visa. For your reference, we do offer a Mastercard option, which can be used almost anywhere—I'll attach an article below with more details.

  ### 14. Effortless Gift Sending for Coworkers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michela R. | Marketing Intern, Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2025

**What do you like best about Guusto?**

Guusto is extremely easy and convenient for sending gifts to users. It has made my job much more efficient, especially since I often need to send gift cards to several coworkers at the same time.

**What do you dislike about Guusto?**

One downside of using Guusto is having to wait for more funds when the amount runs out.

**What problems is Guusto solving and how is that benefiting you?**

Guusto has made it much easier for me to send multiple gift cards to different people. On other platforms, I usually have to enter everyone’s information individually, which is time-consuming. With Guusto, the process is much more streamlined, allowing me to complete the task in about a third of the time it would normally take.

**Official Response from Guusto Team:**

> Thanks for posting your review here :) We’re happy Guusto is helping make gift sending effortless for you!

Just a heads-up — how fast funds appear in your Guusto account depends on the funding method. You can check all options in the article below!

  ### 15. Empowering Employee Recognition with Versatile Gift Card Options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlie P. | Registered Nutrition and Dietetics Technician, Enterprise (> 1000 emp.)

**Reviewed Date:** December 22, 2025

**What do you like best about Guusto?**

I love that my company can express gratitude in meaningful, practical ways by sending gift cards to employees who have done an outstanding job!

**What do you dislike about Guusto?**

I see no downsides — I love that users can choose practically any gift card, including visa gift cards that can be used at a variety of accepting stores and sites. So versatile!

**What problems is Guusto solving and how is that benefiting you?**

Guusto is solving the problem of fruitless recognition by empowering employees to choose the type of reward that fits their needs and desires best. Truly the best type of incentive!

**Official Response from Guusto Team:**

> Thank you for your feedback! 😊 It’s fantastic to hear that Guusto enables your team to show appreciation in ways that really resonate with employees.

We’re glad the flexibility of our gift card options makes rewarding your team practical and convenient. It’s wonderful to know that the platform helps ensure recognition feels meaningful and effective!

  ### 16. Great Tool For Recognition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tanaya R. | Executive Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2025

**What do you like best about Guusto?**

Guusto allows users to send out multiple recognition emails/gift cards at one time. This is extremely helpful after a group task or reward for achieving a team goal. This is a major time saver. It also allows you to track if the gifts have been claimed. The customer service is impeccable!

**What do you dislike about Guusto?**

There are not any downsides worth acknowledging at the moment. In the beginning or credit card company marked the charge as a security issue but we have worked passed this issue.

**What problems is Guusto solving and how is that benefiting you?**

Guusto has allowed us to send out multiple rewards at the same time and track them allowing us to make sure they are claimed. Because we send out so many rewards, having them all in the same place and being able to track them not only helps us track our spending, but it also allows to make sure our participants feel appreciated.

**Official Response from Guusto Team:**

> Thanks for the review! We’re glad Guusto is helping your team save time, recognize achievements, and make participants feel appreciated :)

  ### 17. Excellent program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle S. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about Guusto?**

It's easy to use, there are lots of gift cards to choose from!

**What do you dislike about Guusto?**

Nothing!  It's great.  My company has used it for a bit and it's a great thank you gift!

**What problems is Guusto solving and how is that benefiting you?**

I am unsure

**Official Response from Guusto Team:**

> Thanks so much for the great review! We’re really happy to hear you find Guusto easy to use and a great way to say thank you. Appreciate you sharing your experience! :)

  ### 18. User-Friendly Platform with Great Engagement and Outstanding Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Neha M. | People and Talent Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Guusto?**

The platform is easy, user friendly and provides engagement opportunities amongst staff- for example, birthdays, anniversaries etc. 
We like how easy it is to send virtual gift cards! The online customer support for Guusto is SUPERB!

**What do you dislike about Guusto?**

no downsides but you should have a team who will check in with companies to make sure they are leveraging all the benefits of Guusto, help companies set-up their dashboards and make the most of it.
We recently found out after our renewal meeting that we can integrate it with teams! (we didnt know this before)

**What problems is Guusto solving and how is that benefiting you?**

Acknowledging co-workers and their efforts and making them feel "heard" company wide.
Easy to track gift cards, financial records and tracking.

**Official Response from Guusto Team:**

> Thank you for your thoughtful feedback! :)

 We’re thrilled to hear the platform enhances team engagement and that our support has made a positive impact—your suggestion about proactive account check-ins is valuable and something we’ll consider to help customers maximize their experience!

  ### 19. Wonderful platform & support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayla B. | Community Member, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about Guusto?**

The platform is pretty easy to use and the support team has been wonderful. Any questions that I have get answered immediately and fin is also great! The driving factor that led us to choosing Guusto was the fact that we could send e-gifts to our global team members. Loving it so far!

**What do you dislike about Guusto?**

Navigating the platform isn't very intuitive (which is why I'm always contacting support) and I wish I had someone who walked me through the set up process. I don't think I have a dedicated account manager, but it would be nice if someone helped out with the initial set up after implementing.

**What problems is Guusto solving and how is that benefiting you?**

Birthday gifting and global gifting. We are now able to send gifts to our global team members which is amazing. Plus the process is automated which makes things so much easier on our people team.

**Official Response from Guusto Team:**

> Thanks for the feedback! We’re happy to hear our support and global gifting are making things easier :) We’re also actively working to make the setup process smoother, so it’s even easier for our users. Appreciate you choosing Guusto!

  ### 20. Easy to Use, Leave complicated behind

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about Guusto?**

Very simple and easy to use, not complicated.

**What do you dislike about Guusto?**

I honestly haven't found anything I dislike about guusto at this point.

**What problems is Guusto solving and how is that benefiting you?**

Guusto is solving the problem of being able to get rewards to employees across Canada at the same time for large companies.

**Official Response from Guusto Team:**

> Thanks for posting your feedback - we appreciate it! :)

  ### 21. Convenient Gift Cards, But Frustrating Login Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hommar A. | Product Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Guusto?**

I appreciate the convenience of being able to decide when and where to use these gift cards. The process is straightforward, and I find it very thoughtful.

**What do you dislike about Guusto?**

The app offers an option to never challenge or validate on this device again, but it still prompts me every single time I try to log in. Honestly, don't give us hope just to disappoint us with every login attempt.

**What problems is Guusto solving and how is that benefiting you?**

The person giving the gift no longer has to worry about deciding what kind of present to choose, since the recipient is able to select from a wide variety of options.

**Official Response from Guusto Team:**

> We’re thrilled you find Guusto gift cards thoughtful and easy to use! :) 

We understand the login prompts can be frustrating — our team will be looking into this to make the experience smoother. Thanks for flagging it for us!

  ### 22. Effortless and Personal Employee Recognition with Guusto

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2025

**What do you like best about Guusto?**

I like that Guusto makes employee recognition extremely simple and quick. The platform is easy to navigate, and sending rewards only takes a few clicks. I also appreciate the wide variety of gift card options, which gives employees the flexibility to choose what they actually want. It helps streamline recognition and makes it feel more meaningful.

**What do you dislike about Guusto?**

One thing I dislike is that some merchants or gift card options are limited depending on the region, which can make it harder for certain employees to find what they prefer.

**What problems is Guusto solving and how is that benefiting you?**

Guusto helps streamline the employee recognition process by centralizing everything in one place. Instead of manually tracking rewards or waiting for approvals, I can send and receive recognition instantly, which boosts morale and encourages positive performance.

**Official Response from Guusto Team:**

> Thank you for your feedback! We’re glad to hear that Guusto is helping make employee recognition simple, meaningful, and quick.

Regarding the limited merchant options in certain regions, a Mastercard gift card can be a great alternative. It’s widely accepted both online and in-store, giving employees more flexibility to choose what they truly want. Attaching an article for your reference below. :) 

  ### 23. Easy Gift Card Redemption with Plenty of Merchant Choices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas M. | Driver, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Guusto?**

Easy to redeem gift cards.  Many merchants to choose from.

**What do you dislike about Guusto?**

I had some difficulty locating a gift card & it took about 10 minutes to wait for a human agent to respond to my chat inquiry.

**What problems is Guusto solving and how is that benefiting you?**

No business problems for me.

**Official Response from Guusto Team:**

> Thank you for sharing your feedback! :) We’re glad to hear that Guusto’s easy gift card redemption and wide selection of merchants are making your experience convenient.

Regarding your note about chat response times, users are first connected to our chatbox Fin, and then transferred to a member of our support team once they request that option. This helps ensure you get the right assistance as efficiently as possible. :) 

  ### 24. Effortless Gift Card Sending and Flexible Choices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gillian  C. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Guusto?**

It is so easy to send gift cards to team members. Love that everyone can choose what they want to receive and use when they want

**What do you dislike about Guusto?**

You cannot get a detailed receipt to use for expense reports that contain the cost and fees broken out.

**What problems is Guusto solving and how is that benefiting you?**

Make is easy to do many gifts at one time - sending thru email so you have a history

**Official Response from Guusto Team:**

> Thank you for your review! 😊 We’re glad to hear that sending gift cards with Guusto is easy and that your team enjoys the flexibility to choose what they want.

Regarding detailed receipts, you can always reach out to our finance team—they may be able to generate a  receipt upon request.

  ### 25. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2024

**What do you like best about Guusto?**

Great for corporate gift cards, really easy to use. In previous companies the systems we used for this kind of recognition and gifting was outdated and frustrating to use.

**What do you dislike about Guusto?**

Small thing but it's hard to login on mobile sometimes because of the multi factor authentication. I often run into issues with the Mastercard

**What problems is Guusto solving and how is that benefiting you?**

Corporate gifting and employee recognition

**Official Response from Guusto Team:**

> Thanks so much for your feedback! :) We’re thrilled to hear that Guusto makes corporate gifting and employee recognition simple and hassle-free!

As per multi-factor authentication, it is there to keep users' accounts safe and secure. And if you ever run into any Mastercard issues, feel free to reach out to us at info@guusto.com or contact the Mastercard support team directly. We’re always happy to help! 🎉

  ### 26. Nice experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anne J. | Insurance advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about Guusto?**

Lots of choice of difference gift card and easy to send or receive one

**What do you dislike about Guusto?**

Nothing I dislike, very easy to use for everyone

**What problems is Guusto solving and how is that benefiting you?**

Everyone can use Guusto

**Official Response from Guusto Team:**

> Thanks so much for the great review! We’re happy to hear the experience has been smooth and enjoyable, and that the variety of redemption options has been a hit. We really appreciate your support! :)

  ### 27. Convenient and User-Friendly Gift Card Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vishalie A.

**Reviewed Date:** December 16, 2025

**What do you like best about Guusto?**

I love how convenient it is to choose what I want with Guusto. It's much easier to use their gift cards compared to the ones you have to activate and pay fees for in the store. I like the options to put the money where I want instead of having it chosen for me, which makes life more convenient. Also, the setup was very easy.

**What do you dislike about Guusto?**

Nothing

**What problems is Guusto solving and how is that benefiting you?**

I find Guusto easier for gift cards without store activation and fees, making it more convenient. I like putting the money where I want, unlike the hard-to-use Visa gift card with fees.

**Official Response from Guusto Team:**

> Thank you for your review! 😊 We’re thrilled to hear that you find Guusto convenient and easy to use. It’s great to know that having the flexibility to choose how to use your gift cards—and avoiding store activation or fees—has made gifting simpler for you.

We really appreciate you sharing your experience and kind words! :)

  ### 28. An easy great way to provide credit and improve moral

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** November 14, 2025

**What do you like best about Guusto?**

Access to so many retailers and options and the application is easy to use. When I encountered an issue with claiming my gift card, it was quickly addressed using the live chat which is great for timeliness.

**What do you dislike about Guusto?**

At this point I don't have any negative comments to provide.

**What problems is Guusto solving and how is that benefiting you?**

I was unable to access the gift card sent via email which involved an issue with my email address. The agent (Julia) was able to understand the issue right away resolving the issue in a timely manner and without a lot of back and forth. I also appreciated that she asked many validating questions to ensure accuracy and security was not compromised.

**Official Response from Guusto Team:**

> Thank you so much for sharing this feedback! :)

Julia will be happy to see your kind words — she’ll be thrilled to know her efforts made the experience smooth and timely for you. We really appreciate you taking the time to highlight how our team and platform are helping make recognition easy and effective! :)

  ### 29. We were with another company before and Guusto's dashboard is so much better!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Val L. | Logistics specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2026

**What do you like best about Guusto?**

user friendly, great range of gift card offer

**What do you dislike about Guusto?**

I would like a ''master card or VISA'' type of reward, More GC relevant to my area (Montreal)

**What problems is Guusto solving and how is that benefiting you?**

Helps my manager recognize our efforts, motivating

**Official Response from Guusto Team:**

> Thanks for the great review! :) We’re glad to hear you’re enjoying Guusto’s user-friendly dashboard and wide gift card selection, and that it’s helping with meaningful employee recognition.

Regarding Visa/Mastercard rewards: if Prepaid Mastercard isn’t showing as an option, it likely means the gift sender hasn’t applied to the Prepaid Mastercard program yet. Once approved, it will appear as a redemption option. You’re welcome to share our help article with them on how to apply.

  ### 30. GUUSTO WEBSITE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Annie M. | CALL CENTER OPERATIONS ASSOCIATE, Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2025

**What do you like best about Guusto?**

IT'S VERY SIMPLE TO USE, I'VE HONESTLY NOT HAVE ANY ISSUES REDEEMING THE GIFTS AND USING THE MONEY - I CAN ALSO SPLIT THE MONEY IN DIFFERENT GIFT CARDS AND NOT BE FORCED TO USE THE WHOLE AMOUNT ON ONE

**What do you dislike about Guusto?**

I WISH THERE WAS AN OPTION TO JUST GET THE MONEY INSTEAD USING A GIFT CARD SO FOR EXEMPLE A VISA OR MASTERCARD OPTION WHERE I COULD USE THE MONEY ANYWHERE AND NOT ONE SPECIFIC STORE

**What problems is Guusto solving and how is that benefiting you?**

THEY ALLOW PEOPLE TO ENJOY THEIR JOB MORE, WHEN I GET A RECOGNITION ITS THROUGH GUUSTO THAT I GET TO REDEEM THAT

**Official Response from Guusto Team:**

> Thanks so much for your review! We’re glad to hear you’ve had a smooth experience redeeming your gifts and appreciate the flexibility to split your balance across multiple gift cards — that’s a feature many of our users enjoy! :)

If Mastercard does not appear as an option on the list of merchants for you when you are redeeming your gift, that may mean the gift sender has not applied for the Mastercard program yet.  Feel free to pass along this article to the gift sender on how to apply :)

  ### 31. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raul C. | Electrician, Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about Guusto?**

easy to used and a lot of option to claim your gift cards.

**What do you dislike about Guusto?**

maybe adding more online stores or be able to claim to a VISA CARD (cash)

**What problems is Guusto solving and how is that benefiting you?**

Help us on a way to recognize our employees for their hard work.

**Official Response from Guusto Team:**

> Thanks for leaving a review! We're glad to hear you' enjoyed the ease of navigating the platform :) Please feel free to reach out to info@guusto.com and let us know some of the merchants you’d like to see on the platform. We’ll be sure to forward it to the team for the future when we’re looking to add some more merchants.


  ### 32. Great Variety of Gift Card Options and Enjoyable Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Celina B. | Customer Service, Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about Guusto?**

having a variety of options to use my gift cards!

**What do you dislike about Guusto?**

I actually enjoy everything so far with using this company

**What problems is Guusto solving and how is that benefiting you?**

it is giving the company more ways to keep employees doing extra

**Official Response from Guusto Team:**

> Thanks so much for the awesome feedback! We’re really happy to hear you love the variety of gift card options and that Guusto is helping your company keep employees motivated. It’s great to know we’re making a difference! :)

  ### 33. easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olga K. | Director, Community Engagement, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2024

**What do you like best about Guusto?**

no more printing of gift cards require - everything is scannable

**What do you dislike about Guusto?**

nothing to dislike; the interface is friently and i can easily navigate between available gifts and review historical info

**What problems is Guusto solving and how is that benefiting you?**

solving the need to avoid the necessity of buying and receiving physical gifts / gift cards

**Official Response from Guusto Team:**

> Thank you for your feedback! 😊 

We’re happy to hear that Guusto makes gifting simpler by removing the need for physical cards. It’s great to know you find the interface intuitive and enjoy browsing gift options and reviewing your history. We’re glad Guusto is helping make the gifting process hassle-free!

  ### 34. Easy way to get rewards!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jane I. | Personal Support Worker, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about Guusto?**

It is so easy to get on line and claim my rewards with gift certificates.

**What do you dislike about Guusto?**

The employer sends the reward claim notice to my phone and not to my email account.

**What problems is Guusto solving and how is that benefiting you?**

I could not get signed on as my account got locked out. I was able to contact "Uche" was was given my reset connection quickly and was able to sign on and collect my rewards. No problem now.

**Official Response from Guusto Team:**

> Thanks for sharing your experience! :) We’re glad to hear that claiming your rewards online has been smooth and that support was able to help you quickly get back into your account.

Regarding the notifications going to your phone instead of your email: the gift sender chooses whether notifications are sent via email, phone (or both), and Guusto doesn't control this. If you’d like your them to be sent differently, please reach out to the gift sender directly! :) 

  ### 35. Great Platform for Recognition and Gift card giving

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley B. | Sales and Data Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2025

**What do you like best about Guusto?**

There is a wide array of merchants to use to give a virtual gift card. It has saved me trips from physically going to the store to buy a gift card.

**What do you dislike about Guusto?**

Not a big deal, but they do have minimum amounts to claim and varies by merchant. Becomes inconvenient if you want to split the gift card between 2 vendors but don't have enough on the card to claim from another merchant.

**What problems is Guusto solving and how is that benefiting you?**

Great for recognition as the employee gets an email automatically giving them recognition.

**Official Response from Guusto Team:**

> Thank you for your feedback! The minimum redemption amounts are set by the merchants themselves, and they can vary from one to another. We understand this can be inconvenient when splitting a gift between vendors, and we appreciate you highlighting it! :)

  ### 36. Instant Gifting Made Easy with Great Merchant Variety

**Rating:** 5.0/5.0 stars

**Reviewed by:** Judith  B. | Branch Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Guusto?**

It's a great way to send instant gifts. I like that I can send multiple gifts to recognize my employees. I also like that there's a wide variety of merchants to choose from.

**What do you dislike about Guusto?**

I like everything about this service so far.

**What problems is Guusto solving and how is that benefiting you?**

This helps me save time. Instead of me having to go out to the store to purchase a gift card I can send one instantly.

**Official Response from Guusto Team:**

> Thanks so much for your kind words! We’re thrilled to hear Guusto is helping you recognize your team instantly and save time while doing it :) It’s great to know the wide variety of merchants is making gifting even more convenient for you! :) 

  ### 37. Fastest Way to Send Gifts or Recognition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chun Kai C. | Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Guusto?**

The quickest to send some gift or recognition to someone.

**What do you dislike about Guusto?**

None at this time. Everything works very well at this time.

**What problems is Guusto solving and how is that benefiting you?**

When saying good job is not enough for your team. You can show some real appreciation by sending them some guusto. The fact that its easy and secure to use is another plus!

**Official Response from Guusto Team:**

> Thank you for sharing your experience! :) We’re glad to hear that Guusto makes it quick and easy for you to send meaningful recognitions. It’s great to know the platform feels secure and seamless to use. We truly appreciate your feedback and your support! 💚

  ### 38. Effortless Gifting Experience, awesome selection and variety of uses!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah A. | Trainee, Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Guusto?**

I really appreciate the simplicity and ease of use. I was able to make use of my gift within minutes and was pleasantly surprised with the range and variety of ways to use my gift.

**What do you dislike about Guusto?**

I've enjoyed everything about Guusto but would love to see an expanded list of partners in the future, possibilities are endless!

**What problems is Guusto solving and how is that benefiting you?**

Making employee recognition quick, easy, and effective!

**Official Response from Guusto Team:**

> Thank you so much for your kind words! We’re thrilled to hear that you find Guusto simple to use and enjoy the variety of ways to redeem your gift.

We love your suggestion about expanding our partner list — we’re always looking for ways to add more options! If there are specific brands you’d like to see, feel free to reach out to us at info@guusto.com. Your input helps us make Guusto even better for everyone. :)

  ### 39. Easy Email Card Sending with Flexible Recipient Choice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sean E. | Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about Guusto?**

The ability to email cards and the ability for the recipient to choose their business to spend it on.

**What do you dislike about Guusto?**

Sometimes the platform can be a little cumbersome but it has been markedly improved over the years.

**What problems is Guusto solving and how is that benefiting you?**

Having to not expense my payouts to sales reps is a huge time saver.

**Official Response from Guusto Team:**

> We’re thrilled to hear Guusto is helping make recognition quick and simple! 😄 Glad the platform improvements have made things even easier.

If you ever hit a snag, our support team is happy to help at info@guusto.com. Thanks again for sharing your experience! :) 

  ### 40. Highly recommend, easy to use and many choices of gift cards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Connie  M. | Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2025

**What do you like best about Guusto?**

Great gift cards to choose from. Easy to use! Highly recommended

**What do you dislike about Guusto?**

Nothing! I enjoy using Guusto and recommend to everyone

**What problems is Guusto solving and how is that benefiting you?**

Having access to an abundance of gift cards

**Official Response from Guusto Team:**

> Thank you for your feedback! :) We’re glad you enjoy the variety of gift cards and find Guusto easy to use.

We appreciate your recommendation and hope you continue enjoying the platform! :)

  ### 41. Gusto Feedback

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caneisha F. | insruance agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Guusto?**

Guusto is a digital platform used for digital gift cards. Primarly used for businesses to rewsard and recognize employees, clients or partners. Some of the helpful aspects of guusto are: flexibility in rewards, ease of use, personalized regonition, digital and eco friendly, budget control, wide slection,and no fees for recipents

**What do you dislike about Guusto?**

I can hobnestly say i have no had any complications or dislikes about Guusto so far in my usuage.

**What problems is Guusto solving and how is that benefiting you?**

Guusto helps companies improve employee morale and productivity by offering a way to easily reward and regonize their employees for their hard work. Guusto also provides a modern solution where employees can receive personalized rewards, such as gift cards, that they can choose themselves which adds more thoughtful and flexible approach instead of outdated or impersonal reward systems. Overall, guusto helps buissnesses create a more engaged, motivated, and loyal workforce, while reducing administrative burden of running rewards and regonition programs as well.

**Official Response from Guusto Team:**

> Thank you for your thoughtful and detailed feedback! We're thrilled to hear that Guusto has been both flexible and user-friendly, and we're especially glad to know it's making a positive impact along the way! :D

  ### 42. A great solution for corporate rewards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela H. | Payroll Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Guusto?**

Guusto offers a wide selection of merchants where you can redeem gift cards. It’s user-friendly, and you can log in using your existing Google account.

**What do you dislike about Guusto?**

It's be greater if there are more merchant selections.

**What problems is Guusto solving and how is that benefiting you?**

This reward system saves a lot of administrative work for employers.

**Official Response from Guusto Team:**

> Thanks so much! We’re happy to hear Guusto makes corporate rewards easy and saves administrative work. We also appreciate your suggestion about adding more merchant options as we continue to enhance the platform. Please feel free to reach out to us at info@guusto.com with your suggestions :)

  ### 43. Easy Gift Card Sending with Plenty of Merchant Choices

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bruce T. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Guusto?**

Easy to send gift cards and variety of merchants to redeem at.

**What do you dislike about Guusto?**

Minimum gift card redemption values for certain merchants.

**What problems is Guusto solving and how is that benefiting you?**

Attracting more participants in group talks.

**Official Response from Guusto Team:**

> Thank you so much for your review! :) We’re happy to hear that you find Guusto easy to use and appreciate the wide variety of merchant options available.

We understand the frustration around minimum redemption values. Just to clarify, those minimum amounts are set by the individual merchants themselves, not by Guusto. We work closely with our partners to offer as much flexibility as possible while respecting their guidelines. If you have any questions in the future, feel free to reach out to us at info@guusto.com! :)

  ### 44. Effortless Merchant Listing Makes Selection a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carter C. | IT Service Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Guusto?**

Listing available merchants for me to buy gift cards from

**What do you dislike about Guusto?**

I wish they prompted me to confirm my merchant selection

**What problems is Guusto solving and how is that benefiting you?**

Convenient access to my Christmas bonus

**Official Response from Guusto Team:**

> Thank you for your feedback! We’re glad Guusto’s merchant listings make selecting gift cards simple and convenient, especially for special occasions like your Christmas bonus. Just to let you know, we already offer a prompt to confirm your merchant selection to help prevent any accidental choices. :)

  ### 45. All Your Company Gift Cards in One Convenient Place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aayush S. | Head Server, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about Guusto?**

You can get any company’s gift card in one place.

**What do you dislike about Guusto?**

It’s limited to few companies. They should add more companies.

**What problems is Guusto solving and how is that benefiting you?**

It’s easy to provide the employees with the gift card they need

**Official Response from Guusto Team:**

> Thank you so much for your thoughtful feedback! :) We’re thrilled to hear that you enjoy having company gift cards conveniently available all in one place and that Guusto makes it easy to reward your employees.

We also appreciate your suggestion about adding more companies. We’re always working to expand our merchant network, and we’d love to hear which brands you’d like to see added. Please feel free to share your suggestions with us anytime at info@guusto.com! :) 

  ### 46. Effortless Gift Card Balance Application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brett B. | CDCA, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2025

**What do you like best about Guusto?**

Easy to apply balance to a gift card and add to wallet.

**What do you dislike about Guusto?**

I would like to see more of the retailers I use.

**What problems is Guusto solving and how is that benefiting you?**

Giusto allows my employer to recognize my contributions with a little bonus.

**Official Response from Guusto Team:**

> Thank you for sharing your feedback! We’re glad to hear that applying gift card balances and adding them to your wallet has been effortless. 🙂

We appreciate your suggestion about having more retailers available. If you have specific merchants you’d like to see, please feel free to email us at info@guusto.com — we’d love to hear your ideas!

  ### 47. Employee benefits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice

**Reviewed Date:** November 26, 2025

**What do you like best about Guusto?**

It is very easy to quickly acknowledge an employee and send a gift card to thank them for their work.

**What do you dislike about Guusto?**

We have had some issues with employees being able to sign in to the account from their phone in order to obtain the gift card.

**What problems is Guusto solving and how is that benefiting you?**

It's much simpler to use a platform like this to acknowledge employees. It's very simple and quick.

**Official Response from Guusto Team:**

> Thanks so much for sharing your experience! :D

We’re glad to hear Guusto helps make employee recognition quick and easy. If anyone on your team is having trouble signing in on mobile, please feel free to reach out to us at info@guusto.com — we’re always happy to troubleshoot and make sure everything runs smoothly. :)

  ### 48. Great Incentives for Great Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenna C. | Learning &amp; Development Specialist ll, Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Guusto?**

Guusto is a great way to reward employees for their hard work and going above and beyond just a thank you. You get to hand pick the perfect gift card as your reward.

**What do you dislike about Guusto?**

I honestly don't have anything that I dislike about it.

**What problems is Guusto solving and how is that benefiting you?**

Recognizing great work done by our employees.

**Official Response from Guusto Team:**

> Thanks for sharing! :)  We're really happy to hear that Guusto helps you go beyond a simple "thank you" by offering a more personal and flexible way to recognize your team’s efforts. It’s great to know the ability to choose a gift card adds real value to the experience!

  ### 49. Effortless Gifting with a User-Friendly Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about Guusto?**

The Guusto platform is easy to use and the options for gift cards are satisfactory

**What do you dislike about Guusto?**

Managaing the gift card balance can be tricky at first, once understood its easy

**What problems is Guusto solving and how is that benefiting you?**

Excellent way to reward employees and allow them to select store/restaurant instead of me choosing on their behalf

**Official Response from Guusto Team:**

> Thanks for your review! 😊 We’re glad Guusto is easy to use and that employees enjoy choosing their own gift cards. We appreciate your feedback about managing balances and are happy it became simple once you got the hang of it!

  ### 50. Amazing Employee Recognition System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wayne G. | Community Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Guusto?**

Guusto offers employes a seemless way to provide employees with immediate recognition in the form of gift cards. At Hazelview Properties our employees enjoy this recognition system and it has proven to be a large asset for the company.

**What do you dislike about Guusto?**

There is nothing bad I can say about Guusto, everyone appreciates a nice little reward in recognition for their work.

**What problems is Guusto solving and how is that benefiting you?**

The idea that money talks but bs walks. Anyone can be provided with pleasant words but having a monitary incentive to go along with it certainly helps.

**Official Response from Guusto Team:**

> Thanks so much for the thoughtful review! We're thrilled to hear that Guusto has become a valuable part of your recognition efforts at Hazelview Properties—it's great to know the platform is making a real impact and truly appreciated by your team. :)


## Guusto Discussions
  - [How long are the gift rewards good for- do they expire?](https://www.g2.com/discussions/51113-how-long-are-the-gift-rewards-good-for-do-they-expire) - 1 comment, 2 upvotes
  - [Does anyone have any recommendations on how to implement a good employee recognition system?](https://www.g2.com/discussions/does-anyone-have-any-recommendations-on-how-to-implement-a-good-employee-recognition-system) - 1 comment, 1 upvote
  - [How do I use Guusto in separate increments for Hotels.com?](https://www.g2.com/discussions/how-do-i-use-guusto-in-separate-increments-for-hotels-com) - 1 comment, 1 upvote
  - [Why is this so long](https://www.g2.com/discussions/why-is-this-so-long) - 1 comment, 1 upvote
  - [App use for personal gifts](https://www.g2.com/discussions/app-use-for-personal-gifts) - 2 comments, 1 upvote

- [View Guusto pricing details and edition comparison](https://www.g2.com/products/guusto/reviews?filters%5Bsentiment_snippet%5D=1314918&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A04%3A48+-0500&secure%5Bsession_id%5D=5756c4a3-489a-42ed-9644-4c7f467acbe6&secure%5Btoken%5D=9ad520bf78bb4d742aa28d5818bd73d479ad1ca3013c334a0abe30f6bf9f9b38&format=llm_user)
## Guusto Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Axonify](https://www.g2.com/products/axonify/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Bob](https://www.g2.com/products/buildonme-llc-bob/reviews)
  - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews)
  - [Dayforce](https://www.g2.com/products/dayforce/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [HR Partner](https://www.g2.com/products/hr-partner/reviews)
  - [Inecta Food](https://www.g2.com/products/inecta-food/reviews)
  - [Intellihr.com](https://www.g2.com/products/intellihr-com/reviews)
  - [LinkedIn Premium](https://www.g2.com/products/linkedin-premium/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [PeopleHub](https://www.g2.com/products/peoplehub/reviews)
  - [Sage HR](https://www.g2.com/products/sage-hr/reviews)
  - [Sage HRMS](https://www.g2.com/products/sage-hrms/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [Sesame](https://www.g2.com/products/sesame-sesame/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workday Platform](https://www.g2.com/products/workday-platform/reviews)

## Guusto Features
**Platform Basics**
- Reporting
- Dashboard
- Performance

**Rewards & Incentives**
- Reward Catalog
- Customization
- Bulk Ordering
- Budget Management
- Dashboard
- Analytics & Reporting
- User, Role, and Access Management
- Integrations
- Reward API

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Rewards and Incentives**
- Cross-system Integration
- Proactive Assistance

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Platform Content**
- Process/Workflow Automation
- File Sharing
- Content Library

**Platform Additional Functionality**
- Integrations
- Mobility
- Employee Engagement
- Rewards

**Additional Functionality**
- Employee Profiles
- Goal Management
- eCards
- Incentive Management
- Gamification
- AI/Machine Learning
- Leaderboards
- Chat/Messaging
- Budget Control
- Mobile Access
- Single Sign On
- API
- Peer-to-Peer Recognition
- Employee Reward Programs
- Customizable Templates
- Ongoing Performance Tracking
- Customizable Branding
- Nominations
- Recognition Tracking
- Social Recognition
- Awards Management
- Engagement Tracking
- Alerts/Notifications
- Customizable Reports
- Reminders
- Rewards Catalog
- Manager-to-Employee Recognition
- 360 Degree Feedback
- Commenting/Notes
- Generative AI
- AI Copilot
- Multi-Language
- Reporting/Analytics
- Surveys & Feedback

## Top Guusto Alternatives
  - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,551 reviews)
  - [Awardco](https://www.g2.com/products/awardco/reviews) - 4.9/5.0 (6,257 reviews)
  - [Kudos](https://www.g2.com/products/kudos/reviews) - 4.8/5.0 (2,940 reviews)

