As an employee, I use Gusto to clock in and clock out for my shifts. The app is simple to use, and it makes tracking my work hours quick and convenient. I like being able to clock in from my phone without any hassle, and it's easy to review my recorded hours. Overall, Gusto has made time tracking straightforward and reliable. Review collected by and hosted on G2.com.

One thing I dislike is that the app can occasionally be slow to load when I'm trying to clock in or clock out. Review collected by and hosted on G2.com.

Gusto is really helpful because it keeps all of my information in one place—benefits, PTO, clocking in and out, and more. The benefits being integrated into Gusto is my favorite part of the program. It’s also very intuitive and easy to use. On top of that, the mobile app is convenient to have on my phone. The website online and the app both perform really well. The support options are also very helpful if I ever need help navigating the program or have questions. The AI support is very useful. Pricing for the program is also very reasonable for the small business I work for. Review collected by and hosted on G2.com.

Using Gusto day to day, I’ve found that the integrated GPS feature for clocking in and out can occasionally have performance issues. When that happens, I notify support, and since the clock-in/clock-out feature includes a space to add a note, I clarify there that I’m in the correct location. I’m not sure whether the GPS problems I run into are caused by Gusto or by my phone’s GPS itself, so it may not be Gusto-related at all. I only experience this issue on my phone; it’s never been a problem on a desktop or laptop connected to WiFi. Review collected by and hosted on G2.com.

It's very user friendly, I know where to find all my information. I like that it easily integrates with other apps / sites that I use. I've never had an issue performance wise using the site. I can always easily log in, as can my spouse who helps with benefits. I've used the support team and they've gotten back to me in a timely matter. I can't speak to pricing/ROI or AI as I have not used those functions. Review collected by and hosted on G2.com.

It'd be nice to have the ability to have multiple profiles. For example, my husband logs in to my account to see our insurance information/etc. He can also see information about my team - ie vacation days, performance reviews etc. I'd like him to be able to have his own account. Review collected by and hosted on G2.com.

I use Gusto to get paid for my internship, and I appreciate how it makes it easy to clock in my work hours and get paid. I like how the app is simple and easy to use and doesn’t have a bunch of unnecessary features I probably wouldn’t use. This aspect helps me because it causes less of a headache when navigating the interface. I only need a couple of simple features like viewing my paycheck and other docs and clocking in, so the simpler, the better. The initial setup was very easy, with no issues. Everything works as expected, and I have no complaints. The app itself works quick and as expected. Review collected by and hosted on G2.com.

I don't like that I have to get a Gusto credit card to get paid early Review collected by and hosted on G2.com.

Gusto’s overall day-to-day performance is phenomenal. As an HR representative, I use Gusto daily and rarely run into any performance issues. When I do come across a problem, the chat support is super helpful and quick to get me answers. I also really enjoy the integrations with Google Workspace and Quickbooks—it’s nice to have everything in one place. Review collected by and hosted on G2.com.

Personally, I have no concerns with the employee log-in experience. From an HR perspective, though, I do wish there were a quicker way to view employees’ PTO and overall information without having to open each individual drop-down. Something more like a recap board or summary view would make it much faster. Review collected by and hosted on G2.com.

Gusto is easily the best payroll software I've utilized. The streamlined and intuitive interface is easy to use, bright, and inviting. I really appreciate the mobile integration, allowing me to access all my HR and payroll info, benefits, and more quickly from an app on my phone without needing to log into a dedicated website. The ability to integrate with the kiosk app, time clock, break room, desktop apps, and phone apps is really helpful. The directory features make it easy to find who I need for a given task and contact them, which is a huge plus. The software somehow makes HR and payroll fun with features like answering fun about me questions and seeing coworkers' responses, which adds a personalized touch. I like having all my information in one place, and I don't have to dig through separate portals for paycheck stubs, paychecks, and onboarding paperwork. The countdown feature for break times is a nice touch that makes life easier, and the app's design is smooth and effortless to use. It was easy to get onboarded with the software and to set it up, taking just a few minutes of time once my account was created. Overall, it's a very inventive software. Review collected by and hosted on G2.com.

I would appreciate kind of an internal messaging system. Even though it does have an option for contact information, it would be helpful to message someone in HR directly within the app to draw their immediate attention to what's needed. An internal messaging system would really be a value add. Review collected by and hosted on G2.com.

Gusto has been super easy to setup and start using. Adding people and paying them compared to other platforms is seamless. The price is reasonable per month compared to some other platforms I was thinking about. My staff find the app and web page very easy to use when clocking in and out and requesting time off. Gusto also helps with integrations with other companies to make sure that we're compliant and great for getting set up with retirement options. Review collected by and hosted on G2.com.

The downside of Gusto is the logging in and out may sometimes be unresponsive, but rare. Trying to fix mapping issues has been tough, wish there was an easier way with quickbooks. Review collected by and hosted on G2.com.

It is extremely easy to navigate and to use. We migrated from having a payroll company handle everything beyond our reporting of the number of hours for our employees; the conversion into this "do it yourself" method that Gusto offers was surprisingly easy. I like the look and flow of the website, also; it is very intuitive and follows common sense standards. I would definitely recommend the system to others. Review collected by and hosted on G2.com.

I don't really notice anything so far that I don't like. Review collected by and hosted on G2.com.

I use Gusto to accurately track my work hours and compensation, and it helps me ensure my time is recorded correctly for each pay period. I appreciate the transparency it offers, allowing me to easily review my hours and earnings, which gives me confidence that my payroll is accurate. The automation of much of the payroll process saves me time and reduces manual errors, making tracking my hours and payments more efficient. The initial setup of Gusto was very straightforward and intuitive; I was guided step-by-step in a clear, organized way, making it easy to complete the setup confidently without assistance. I love how user-friendly the interface is, with a clean layout and simple navigation, which makes it easy to find what I need without spending time searching through menus. Review collected by and hosted on G2.com.

I’d like to see more customizable notifications and reminders for timesheet submissions and payroll updates that would help ensure important tasks aren't overlooked. More customizable notifications and reminders will make it easier to stay on top of important payroll tasks, allowing users to choose when and how often they receive reminders before timesheets are due could help prevent missed submissions. It would also be helpful to customize notifications for events such as payroll processing, direct deposit confirmations, paycheck availability, tax document release, or requests to review and improve hours. Having the option to receive these alerts by email, text message, personal notification, and to set individual preferences for each type would create a more personalized experience and reduce the likelihood of confusion. Review collected by and hosted on G2.com.

Gusto makes running payroll for a small business genuinely painless. The interface is clean and intuitive — running payroll takes just a few minutes each cycle, and the dashboard makes it easy to see what's due and when without digging through menus. Setup for California state and federal tax registrations was straightforward, and Gusto handles the tax filings automatically, which takes a huge mental load off. I also appreciate how it keeps everything organized in one place — payroll, tax forms, and employee records — so I'm not juggling multiple systems. For a solo operator or small team, the time saved each pay cycle is the biggest win. I'd recommend it to any small business owner who wants payroll off their plate without hiring a bookkeeper just to manage it. Review collected by and hosted on G2.com.

Nothing major. If I had employees perhaps pricing would be a different consideration Review collected by and hosted on G2.com.