--- title: Gusto Reviews meta_title: 'Gusto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Read what the Gusto community has to say about different features, use cases, and pricing models. aggregate_rating: rating_value: 4.6 review_count: 12367 scale: '5' date_modified: '2026-08-12' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Gusto Reviews **Vendor:** Gusto **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 12,367 ## About Gusto Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement. By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development. Targeted primarily at small to medium-sized businesses, Gusto addresses the unique challenges faced by organizations that may not have extensive HR departments. The platform is particularly beneficial for entrepreneurs and business owners who seek to establish a solid foundation for their workforce without the burden of managing multiple systems. Gusto's features are designed to support various use cases, including onboarding new employees, administering payroll, and managing employee benefits, making it a versatile tool for any growing business. One of Gusto's key features is its payroll management system, which automates calculations and tax filings, ensuring compliance with federal and state regulations. This not only saves time but also reduces the risk of costly errors. Additionally, Gusto offers competitive compensation tools that help businesses benchmark salaries and create attractive compensation packages, which can be crucial for attracting and retaining top talent. The platform also includes benefits administration, allowing employers to offer health insurance, retirement plans, and other perks seamlessly. Moreover, Gusto provides a wealth of management resources, including templates and guides for performance reviews, employee handbooks, and compliance checklists. These resources empower business owners to foster a positive workplace culture and ensure that their teams are well-informed and engaged. Gusto's commitment to customer support further enhances its value, as users can access expert guidance to navigate the complexities of HR management. In summary, Gusto stands out in the HR software category by offering an all-in-one solution that meets the diverse needs of businesses. With its modern features, user-friendly interface, and robust support, Gusto enables organizations to nurture their teams effectively, ensuring that both employees and the business can thrive together. ## Gusto Pros & Cons **What users like:** - Users appreciate Gusto's **ease of use** , enjoying its user-friendly, intuitive features that simplify their experience. (5185 reviews) - Users value the **user-friendly interface** of Gusto, which simplifies payroll and HR tasks with effective automation. (2722 reviews) - Users highlight the **easy setup** of Gusto, appreciating its quick and straightforward initial experience compared to others. (2700 reviews) - Users appreciate the **accessibility and user-friendly design** of Gusto, making payroll management seamless and efficient. (2678 reviews) - Users appreciate the **user-friendly interface** of Gusto, making payroll tasks smooth and efficient to manage. (2263 reviews) - Users commend Gusto for its **user-friendly interface** , which simplifies complex tasks and enhances productivity effortlessly. (2209 reviews) - Easy Payroll (1970 reviews) - Intuitive (1912 reviews) - Users find Gusto a **time-saving solution** that simplifies payroll and hiring processes effortlessly. (1824 reviews) - Users value the **ease of use** of Gusto for payroll, simplifying tasks and enhancing overall efficiency. (1755 reviews) **What users dislike:** - Users find Gusto's **missing features** limiting, lacking intuitive expense handling and advanced reporting options. (619 reviews) - Users face challenges with **poor customer support** , finding it hard to reach representatives when needed. (548 reviews) - Users experience **payroll issues** including confusion with paused payroll confirmations and complications with manual pay entries. (454 reviews) - Users often face **login issues** with Gusto, experiencing repeated logins and integration challenges with their business systems. (415 reviews) - Users note the **limited customization** in Gusto, finding the mobile app less intuitive and lacking advanced features. (409 reviews) - Users find the **time tracking feature lacking** , desiring enhancements for ease of use and better reporting capabilities. (378 reviews) - Users experience **inconsistent support services** , leading to frustration and difficulties in resolving payroll issues effectively. (332 reviews) - Limited Features (331 reviews) - Limited Capabilities (328 reviews) - Slow Loading (301 reviews) ## Gusto Reviews ### 1. Reliable Payroll, Contractors, and HR All in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa J. | Customer Success Manager / HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Gusto?** We've expanded into using Gusto for contractor payments and management alongside our core HR needs. Having employees, contractors, 1099s, and payroll all in one place has cut down on tool sprawl for our team. The onboarding flow for new hires is straightforward and the automated tax filings continue to be dependable. The mobile app updates for time tracking and PTO requests have also been a nice quality-of-life improvement. **What do you dislike about Gusto?** Reporting could still use some work — pulling custom cross-year comparisons or combined payroll + contractor payment reports takes more clicks than it should. Deeper integrations with benefits providers would also help streamline open enrollment cycles. **What problems is Gusto solving and how is that benefiting you?** streamlines payroll processing, saving time and ensuring accuracy with automatic tax calculations and filings. It also simplifies holiday and PTO tracking, giving employees clear visibility into their time off while reducing administrative workload **Official Response from Chelsea B:** > Hello Lisa, It's great to hear that Gusto is saving you time and ensuring accuracy with payroll processing and tax calculations. We'll definitely consider your feedback about report navigation as we strive to improve our platform. Chelsea B Gusto Client Relations Team ### 2. Gusto Makes Payroll, Onboarding, and Tax Filing Stress-Free **Rating:** 4.5/5.0 stars **Reviewed by:** Rajvir M. | CIO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Gusto?** I use this website daily to do my business' payroll. The employees are able to get into the portal, download their own pay stubs and it has saved me much anxiety. And, the direct deposit of reimbursements works fine. One feature I really like about Gusto is that once an employee has completed all of their new hire paperwork, Gusto sends them an automatic email letting them know they need to complete the rest of their onboarding before their first day. Gusto’s tax filing features load in the back ground and never give me the headache of having to deal with all of the different local compliance issues. **What do you dislike about Gusto?** I think the mobile app for Gusto is terrible. There is quite a bit of lag/glitching with the employee portal (in comparison to running it through a computer), and I often get complaints from my employees who are trying to request time off through their phones. Another frustration I experience frequently is that if you decide to make a change, such as add a raise or pay adjustment to your employees in the system, the changes are automatically saved. So, you don’t have the option to “un-do” those actions. Therefore, you have to be extremely careful. **What problems is Gusto solving and how is that benefiting you?** Everything used to be a nightmare prior to switching to Gusto. We used multiple separate spreadsheets, and manually calculated many items. Which caused us to make many silly errors during the busy parts of our week. Gusto now just lets us track time worked, PTO accrued and taxes withheld in one place so we won’t lose anything. It basically keeps me from spending the second half of my week doing basic data entry/paperwork. ### 3. Gusto Keeps Benefits and Performance Info Neatly in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Michael S. | Senior GIS Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Gusto?** Gusto is really helpful for centralizing important information and features in one place. It’s great being able to review my benefits, performance info (goals and evaluations), paystub history, tax documents, and expenses all in one spot. I also appreciate how clean and simple the UI is, and the site feels responsive overall. **What do you dislike about Gusto?** As clean and simple as the interface is, some implementations feel too simple. For example, with my performance Goals, I’d like to be able to add updates to a Goal without being forced to apply a status. Sometimes I need to update goals that I haven’t started yet, but to add an update I’m required to “start” them first. I’d also like Goal creation to include AI assistance for drafting Goals in specific formats (SMART, for example). Finally, I’d like evaluation templates to support nested templates, where a core template can be included inside other templates. This would be especially helpful when there are core competencies tracked for every role, even when those roles also have unique, role-specific competencies. **What problems is Gusto solving and how is that benefiting you?** Before migrating to Gusto, my company relied on a patchwork of HR systems. Now that Gusto centralizes that same functionality in one place, I no longer have to jump between different tools to get things done. It’s also helped the company save money by letting us drop redundant services we no longer need. ### 4. Gusto: Intuitive Payroll and Benefits That Saves Hours **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Gusto?** Gusto has truly been a game-changer for my business. The platform is very intuitive, handles payroll and benefits smoothly, and has saved me countless hours of administrative hassle. I’d highly recommend it to any small business owner, especially if you want to stay focused on your day-to-day work instead of carrying the extra burden of payroll. **What do you dislike about Gusto?** Honestly, I don’t have any complaints at all. Gusto is extremely intuitive and easy to use, and the entire payroll process feels so seamless that I haven’t run into any downsides. For me, the experience has been flawless from day one, and I also believe it’s priced appropriately. **What problems is Gusto solving and how is that benefiting you?** Usto solves the nightmare of administrative paperwork and tax compliance. For me, the biggest benefit is the peace of mind: it takes care of everything in the background, so I don’t have to stress about the details. It saves me a ton of time and lets me focus on my projects instead of struggling with complex payroll systems. I’ve also heard they’re working on AI integration, which sounds promising. ### 5. Fast, Clean, and Afordable Payroll Setup That Fits Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan B. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2026 **What do you like best about Gusto?** I like how easy it was to set up and onboard a new company for payroll. The site is fast, the Solo plan easily fit our needs, and the layout is clean and crisp. I also appreciate how helpful the AI is and the app's ability to sync to QuickBooks, it's a real time saver each month! **What do you dislike about Gusto?** The only issue I had was adding external users, it's a little different than other platforms where it's under the People section instead of the Settings. **What problems is Gusto solving and how is that benefiting you?** Gusto is solving the problem of an affordable payroll software for small businesses with less than 10 or 20 employees, mainly the problem of owner-only businesses where they need to run payroll for themselves. ### 6. Gusto Makes Hiring, Onboarding, and Payroll Effortlessly Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher N. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Gusto?** Gusto really streamlines our hiring and onboarding process and makes it easy for us to get an employee setup to work. The time tracking feature for our employee's hours is worlds ahead of pen and paper or other time clock apps and I appreciate the integrations that they have to supply us with worker's compensation insurance, health insurance, and retirement. Its ia one stop shop with transparent and fair pricing. It is so simple for us to run payroll for our company. Instead of spending a bunch of time processing payroll we click a few buttons and it is handled automatically, saving us a ton of time. **What do you dislike about Gusto?** I don't really have any complaints about Gusto, it is a great payroll platform. **What problems is Gusto solving and how is that benefiting you?** Gusto is saving us time across the board. It saves us time with onboarding, timekeeping, and payroll processing. Tasks that used to take a long longer are much more simple now and the interface to complete them is great. It really makes being a compliant employer so much easier. ### 7. Gusto makes tracking and splitting my pay so easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Anna G. | Executive Assistant To Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Gusto?** It's been years since I started using Gusto and it still remains my favorite payroll app. I love how easy it is to find any information I need: whether it be my paystub or my tax information...it's all just a couple of clicks away. I also really love the paycheck tracker and how it keeps me informed of where my paycheck is as it's processing, this makes any delays visible way in advance and I can reach out to my boss if something looks out of place. I also really really love their pay splitter...so so easy to use and a great way for me to save! **What do you dislike about Gusto?** Nothing! I love Gusto! Super easy to use and very user friendly! **What problems is Gusto solving and how is that benefiting you?** Gusto is solving the issue of keeping track of my pay and any info related to it. In the past, it was difficult to track down my paystubs or tax information. It also solves the problem of wanting to easily split my pay if necessary. ### 8. Super Simple Navigation and Onboarding Task Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Lyanne S. | Licensed Clinical Social Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Gusto?** I love how easy it is to navigate. I initially was concerned that it was going to be difficult to use since it was newer to us but it was super simple! I love the side panel and how it allows me to find what I am looking for in a quick and easy way. I love how it lets me welcome those who are onboarding and lets me know what tasks still need to be completed or what requests need to be fulfilled. **What do you dislike about Gusto?** At first it was that the app was hard to navigate compared to the web browser version but then I learned how to better navigate it and it became quick and simple. **What problems is Gusto solving and how is that benefiting you?** Keeping things in one accessible location. From paperwork you have signed during onboarding to new agreements, to PTO requests. I love how it is a one stop shop. Also, when getting the tax forms it was simple and told you when you were getting the information. ### 9. Gusto is PERFECT for our business needs **Rating:** 5.0/5.0 stars **Reviewed by:** Liz F. | bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2023 **What do you like best about Gusto?** Since my last review, Gusto has continued to exceed our expectations. What stands out most is how easy it makes payroll and employee management. Tasks that used to take considerable time are now completed quickly and accurately. Our team appreciates the intuitive interface, and onboarding new employees has been seamless. Payroll processing has been reliable, giving us confidence that employees are paid correctly and on time. Whenever we've needed assistance, customer support has been knowledgeable and responsive. The biggest benefit has been peace of mind. Gusto allows us to spend less time worrying about payroll and compliance and more time focusing on growing our business and supporting our team. We continue to be very satisfied with the platform and would recommend it to others. **What do you dislike about Gusto?** It's difficult to identify any major areas for improvement because our experience has been consistently positive. As the platform continues to grow, additional integrations and advanced features for larger or more complex organizations could provide even greater flexibility. For our current needs, however, Gusto performs very well. **What problems is Gusto solving and how is that benefiting you?** All we have to do are enter our staff's hours and Gusto does all the rest. It is a wonderful system. As a user as well, I can pull up my app at any time and see everything I need to know about my personal info to include all pay information. ### 10. Gusto Makes Payroll and HR Simple and Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlyn W. | BCBA, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Gusto?** My favorite part about using Gusto so far is how easy it is to use. Everything is laid out clearly, and the tabs are well organized, which makes what I need simple to find. I also love that I can use it for payroll as well as guideline and other areas—it’s been amazing so far. **What do you dislike about Gusto?** The part of Gusto that I find hardest to use is the insurance side of things. It sends me to a different site, and the insurance policies feel expensive. **What problems is Gusto solving and how is that benefiting you?** It’s all in one platform and integrated with other platforms, which creates an easy, central place where employees can go to access what they need. Gusto’s support has also been helpful and has taken some of the load off our organization. That said, I think it could use more AI assistance to provide faster support and help improve the site’s overall performance. ### 11. Everything you want to know about your pay, benefits, and time-off clearly displayed. **Rating:** 5.0/5.0 stars **Reviewed by:** Andre F. | Design Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Gusto?** One thing I've really liked recently is how Gusto has expanded its integrations. It feels much more connected to my overall compensation and retirement benefits, especially with IRA-related services. Even as more functionality has been added, the experience has stayed simple and intuitive. The different systems work well together, so I can manage and understand my benefits without feeling like I'm jumping between disconnected tools. **What do you dislike about Gusto?** Gusto does a great job simplifying healthcare enrollment and giving a high-level understanding of my benefits. That said, healthcare details are notoriously complex, and the more granular aspects of coverage such as specific treatment costs, provider nuances, or detailed plan comparisons are still difficult to surface within the platform. **What problems is Gusto solving and how is that benefiting you?** Creating a clear visualization of the benefits package, as well as being able to communicate company structure and organization. Gusto has expanded the use-case from just payroll to anything benefits/compensation related and even keeping track of the org structure, and a new way to introduce new-hires. ### 12. Gusto Makes Contractor Payroll and Tax Docs Fast and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Katie H. | Owner, Therapist at a private mental health care group, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Gusto?** I was very intimated to moving from being a solo private practice counselor to having a few peer contractors work within my group. Gusto was so easy to get them set up with 1099's. It takes approximately 1 min to do their pay each week. I also had an instance where a contractor may be moving out of the US and was happy/relieved to see there was an easy option for paying this contractor despite international lines. I have only had positive interactions with customer service and rarely need to contact them in any way. Another favorite thing about Gusto is the ability to create easy and personalized tax documents for my contractors. I have paid professionals in the past to do this for me, but nothing is better than doing it in gusto and saving that cost. **What do you dislike about Gusto?** I think Gusto does not understand the type of business that I own, so sometimes there are suggestions about taxes and legal pieces that are irrelevant to me. I think the intelligence on those elements could be improved. **What problems is Gusto solving and how is that benefiting you?** Gusto is allowing me to keep all of my payroll information in one accessible place. It performs well in that I can click a button and see what I paid a contractor for last year or what their last 1099 looked like. It was helpful that direct deposit and clear information on timelines where integrated into the system. I have not integrated as many tools as I could and should exlore the routes that gusto gives me for even more assistance ### 13. I will never use another payroll provider unless something very drastic changes at Gusto. **Rating:** 5.0/5.0 stars **Reviewed by:** Jody C. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2025 **What do you like best about Gusto?** Gusto continues to beat out any other payroll provider I've ever used, after three years of experience with them. The website is simple and intuitive to use; the app gives all our employees a "self service" kind of experience. We haven't had any issues whatsoever with tax payments being made to the correct organizations, or with forms being filed correctly or on time. In a couple instances, I actually had the wrong tax percentage entered for our state unemployment insurance, and Gusto caught the error and corrected without any additional action from me. It all runs smooth as silk. On the rare occasion I need to contact them, it takes almost no time to get a smart and relatable human on the phone. I have at no time been punted to another person or had to call a second time, etc. They are great! **What do you dislike about Gusto?** One thing I wish they would do is combine the websites for Gusto and Guideline, which have now merged, so we don't have so many logins. Two logins for each of our businesses adds up. Additionally, with Guideline, now referred to as "Gusto by Guideline," PLEASE add the ability to enter an SSN for a beneficiary. Just entering a name and classifying the relationship does not impart any confidence whatsoever that that person will be contacted if the account holder does pass away. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll at two companies, and both integrated seamlessly with Guideline 401(k) management. Recently, Gusto and Guideline have merged, but I don't expect to notice much of a difference since it was already flawless before. ### 14. Payroll mostly ok, service not so much **Rating:** 3.0/5.0 stars **Reviewed by:** Tom L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Gusto?** I like the service is fairly simple to use for when you need to run payroll. There are automated tools that do work but they require some fine tuning around timing, especially for international contractors. **What do you dislike about Gusto?** Before allowing international contractors to change their mode of processing you should notify the company. We've had contractors change to another payment option and it costs us more money. We may be ok with that depending on the situation but notice would be best. **Recommendations to others considering Gusto:** Don't let the simplicity of Gusto fool you into thinking it's not enough. Behind the scenes, the Gusto system is comprehensive and ready for companies to scale. As always, do your research to make sure what Gusto offers meets your company's needs. **What problems is Gusto solving and how is that benefiting you?** Our primary issue was needing simple payroll that was easy for our admins to complete. We're seeing a serious time savings when running payroll and our employees love the new interface. However, state filing has not been good. we have had a couple of occasions over the past 6 months where we were charged late fees by a state. Gusto points the finger at anyone but themselves. ### 15. Effortless Setup—From Zero Payroll to Ready in Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** James R. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Gusto?** It was so unbelievably effortless to sign up as a one-person business owner. A few of the steps initially spooked me (like creating state tax accounts, etc) but at every step there was a helpful nudge from the software to do what I needed or they mentioned they'd take care of it for me. I went from never having had a payroll service for my business to fully set up and ready to run payroll in 13 days in less than 15 minutes. **What do you dislike about Gusto?** The payroll scheduling settings were a bit hard to understand initially. Took me a minute to understand the options and then know what to expect based on what I chose after that. **What problems is Gusto solving and how is that benefiting you?** I've never had payroll help before! Now I do! I'm so excited to take this burden off my mind and just know that it's done. ### 16. Makes Managing Payroll and Tax Documents Effortless! **Rating:** 5.0/5.0 stars **Reviewed by:** Atreya M. | Director of Legal Research, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Gusto?** As an employee who uses Gusto regularly, one of the things I appreciate most about the platform is how easy it makes it to access and manage important payroll information. I have been using it every year and it has always been helpful and reliable! Whether I need to review past paychecks, download pay stubs, access tax documents, or verify upcoming payments, everything is organized in a way that is intuitive and easy to navigate. I do not use payroll software every day, so having a platform that makes information readily accessible without requiring training is a major advantage. Over the past year, I have also noticed continued improvements to the overall user experience. The dashboard is clean and straightforward, notifications are helpful without being overwhelming, and it is easy to find the information I need quickly. I especially appreciate having payroll records, tax forms, and benefits-related information centralized in one place rather than spread across multiple systems. The self-service functionality saves time and reduces the need to contact HR for routine requests. Also, the breakdown of earnings, deductions, taxes, and benefits is clear and easy to understand. Having immediate access to historical records is particularly useful when preparing financial documents, vis applications, or reviewing compensation information. Features that may seem simple such as easily downloadable pay stubs and tax forms have consistently proven valuable throughout the year!! Thank you! **What do you dislike about Gusto?** Nothing to improve this year! And amazing customer service. Thank you!!! **What problems is Gusto solving and how is that benefiting you?** For me, it has eliminated the confusion and delays around pay stub access, paycheck tracking, and understanding payment schedules. I no longer have to guess when I am getting paid or dig through emails or HR portals to find old pay stubs, everything is centralized and easy to access. One major benefit has been the ability to generate customized reports and export exactly the information I need for things like housing applications or visa paperwork. Gusto’s built-in reporting tools let me filter what I need, and when something is not obvious, customer support is right there to help. That level of transparency and control over my own employment records is something I really value. I live that I do not have to rely on a third party every time I need something. ### 17. Gusto Makes Payroll and Onboarding Simple and Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Eben G. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Gusto?** What I like best about Gusto is how simple it makes payroll, onboarding, and contractor payments. It saves a lot of administrative time, keeps everything organized in one place, and makes it easy for employees and contractors to access their pay information and tax documents. The automation and integrations are also very helpful for growing businesses. **What do you dislike about Gusto?** One thing I would like to see improved is better support for Canadian payroll and T4 processing. Since we work with international contractors and team members, having built-in Canadian compliance tools would make Gusto even more useful for our business. **What problems is Gusto solving and how is that benefiting you?** Gusto is helping us simplify payroll, contractor payments, onboarding, and tax documentation all in one place. It saves a significant amount of administrative time, reduces payroll errors, and gives our team an easier experience accessing pay stubs and tax forms. As our business grows, having these systems automated helps us stay organized and operate more efficiently. ### 18. Gusto has made managing payroll and state tax filings across multiple states a real breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna P. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Gusto?** Between managing our employee benefits, time-off, and payroll, Gusto makes the whole thing so smooth and seamless. It is so simple to add and edit details, manage historical information, access helpful reports, and it automatically takes care of so many of the important tax filings that would otherwise take me hours. Their customer service is incredible. The staff are kind, patient, helpful, and just so easy to work with. Using Gusto saves me not only time but it removes the stress from the HR and payroll process. I couldn't recommend Gusto more! **What do you dislike about Gusto?** I have made errors in the past with the manual addition of benefits because rates vary a across staff and benefit level and it can start to get complicated when you have a lot of people, plans, and coverage options. However, I did make a pretty big mistake once and the Customer Service helped me resolve it across the board for all employees for the whole year and made me feel so much more confident that my end of year numbers were accurate. **What problems is Gusto solving and how is that benefiting you?** Making cross-state new hires a breeze! Putting all of our contractors into one place and making payments easy. ### 19. Incredibly User Friendly, Amazing Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie H. | Client Support Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Gusto?** Another service that I found I really liked is the splitting up the billing option. I recently added a new bank account, and with that I was able to very easily connect and split my payments between different accounts. I have found they are also really great with updating my HSA account and making it clear how much money I can spend and how much money I have spent. **What do you dislike about Gusto?** One thing I'd like to know is that they did fix the issue with the Google login. One thing I would like improved would be seeing the pay time off that was accepted, declined, or pending a little bit more clearly. To me, it's not super intuitive. I think it should automatically be hidden until the user chooses to press on either pending, declined, or accepted PTO request. **What problems is Gusto solving and how is that benefiting you?** The problems Gusto has solved for me has been clocking in and out with ease, and managing my times off. It benefits me by taking off the stress of managing my time punches and taking off. I feel like I can trust this platform and how user friendly it is ### 20. User-Friendly, Streamlined Payroll with Reliable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lizette G. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Gusto?** We have been using Gusto for our payroll needs, and it has been an excellent experience. The platform is incredibly user-friendly, making payroll processing simple, efficient, and stress-free. Even for those who may not have extensive payroll experience, Gusto's intuitive design makes navigating the system easy and manageable. One of the things we appreciate most is how streamlined everything is—from running payroll and managing employee information to handling tax filings and reporting. The software saves us a significant amount of time and helps ensure accuracy every pay period. Gusto has made payroll administration much more organized and efficient for our business. The system is reliable, easy to use, and backed by great customer support whenever assistance is needed. I would highly recommend Gusto to any business looking for a payroll solution that is both powerful and simple to manage. **What do you dislike about Gusto?** We honestly have not had any downsides or issues utilizing Gusto. **What problems is Gusto solving and how is that benefiting you?** I have not had any problems with Gusto. ### 21. Easy and Reliable Payroll with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Viviana L. | Customer Service Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Gusto?** I've continued to appreciate how easy Gusto makes payroll and employee management. The automated reminders and notifications help keep everything on track, and the employee self-service features make it convenient for team members to access their pay stubs and tax documents. The platform continues to save time and reduce administrative work. **What do you dislike about Gusto?** Overall, Gusto works very well, but adding more functionality and flexibility to the mobile app would make the experience even better. Having access to all desktop features on mobile would be especially helpful for users who manage payroll and HR tasks while away from their computers. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll at my job, and it's honestly super convenient. I can see my paychecks, taxes, and even benefits all in one place. It's easy to use, fast, and I don't have to bug HR every time I need a pay stub or info for taxes. ### 22. Time Saver, Stress Reducer! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2021 **What do you like best about Gusto?** I also like that Gusto proactively sends emails on financial related topics or changes in legislation that might affect my business. Lastly, it is easy to pull a report anytime. I get it done in a jiffy. **What do you dislike about Gusto?** As much as I appreciate the proactive emails, sometimes I feel that they waste my time as the topics are not as finely curated as they could be. I am a small business of two. I don't need freak out emails about legislation that does not apply to me. **Recommendations to others considering Gusto:** I tried several other Payroll companies over the years, one of the best business decisions I have made was to choose Gusto. **What problems is Gusto solving and how is that benefiting you?** As a small business owner, I wear many hats. I don't have an HR department or someone whose sole focus is taking care of matters like Payroll. With Gusto, I can feel confident that I am "doing things" correctly and quickly access reports when I need them. Gusto was a Godsend during the past year when I required information/reports for the Payroll Protection Program - both to apply for the funding and to apply for forgiveness. I had success all around! I couldn't have done it without Gusto. ### 23. Payroll is super simple with Gusto **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel S. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2018 **What do you like best about Gusto?** I'm still only using Gusto for payroll and haven't used it for other benefits yet. But since my last review Gusto have really upped their game in making the experience and process even more user-friendly and as seamless as possible. From the dashboard when you log in, to completing a payroll literally takes seconds, provided there is no extra input required for that particular payroll. And even if there is, it's easy to do and very easy to navigate. **What do you dislike about Gusto?** While they've definitely taken steps to make things easier to find, I still do find it a little confusing sometimes to find documents I might need. There's a clear menu bar on the left side, but even inside this menus sometimes it can be hard to find where documents are because the tabs inside the menu are not always so obvious. I know that these are things Gusto is actively trying to correct and get better at. **Recommendations to others considering Gusto:** I'm sure there are other payroll services out there that have been around far longer and offer far more. It goes without saying that it's worth checking them out and comparing depending on your company's needs. I know that for me and my company, Gusto is great. **What problems is Gusto solving and how is that benefiting you?** Payroll is such a simple task that it is not a worry at all when it comes up. IN 2 minutes it's completely done. And if I ever receive anything in the mail regarding my payroll (either from the state or the IRS) I simply take picture of the letter, email or chat with their customer service and it gets taken care of. SO the benefits - practically no headaches with regards to payroll and major time saved. ### 24. User-Friendly Payroll with Very Little Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Gusto?** I like that Gusto is a very easy-to-use platform and user-friendly. It's got a built-in support system with live chat, so I can get help anytime. The initial setup was very easy with a step-by-step process that walks you through setting up each person on the payroll, applying their job title, and pay rates. It's pretty user-friendly, and I haven't had any complaints from the employees. **What do you dislike about Gusto?** I think that they give me a couple options. I wish it was different. They offer, like, a spreadsheet option and a legacy option when you're going to input payroll. I do have to hit the little toggle to legacy, because that's the way I am used to doing it. It's a kind of a double edged sword because I just wanted to use it one way. The idea of using it the other way could cause a little bit of a learning curve. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll, onboarding, W-9 info for contractors, and background checks. **Official Response from Camden Q:** > Thank you for sharing your experience with Gusto. We're happy to hear that our payroll system has been beneficial for you. We understand your concerns about the add-ons and will take that into consideration for future updates. - Camden Q Client Relations ### 25. Affordable, Fully Automated Payroll with Reliable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Andy B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Gusto?** Not only the price is great for our 3 person business, but it's all automatic. Payroll is run automatically. The state agency reporting is all done automatically. The W2's are ready. I literally generate reports as I want to and that's about it. When I needed help I got it no problem. **What do you dislike about Gusto?** Like any other program you get used to the menus and where everything is but it didn't take long. **What problems is Gusto solving and how is that benefiting you?** As owner/operator I have many hats. This takes a big part of my HR and finance hat off of me in a big way. I couldn't afford to pay someone to do my payroll and then what else would they do all week? It's great to have this one main function handled for me for a great price. Well worth it. ### 26. Easy Access to Historical Pay Info and Tax Documents **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsie K. | Summer Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Gusto?** I like how I can see historical information and the rate of pay that I get. It was amazing to come back for a second-year summer internship and see the historical pay and timing of pay that I had last year. It was also super easy to file my taxes and access the information even though I hadn't logged into the system for months! **What do you dislike about Gusto?** I disliked how it kept sending me emails to file my taxes when I already filed them. I wish that there was an option to say I already filed them and opt out of the reminder emails since they were not applicable anymore. **What problems is Gusto solving and how is that benefiting you?** Gusto makes it super easy to see the taxes and how it effects my paycheck. I love the graphs. It makes it super easy to see how taxes are effecting my paycheck. ### 27. Intuitive, Time-Saving Payroll Made Easy with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Prashanth J. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Gusto?** What I like best about Gusto is how intuitive and straightforward it is to run payroll. The interface is clean, onboarding new employees takes just a few minutes, and I don't need any accounting background to get everything right. It saves me hours every pay cycle." **What do you dislike about Gusto?** Some of the reporting and customization options feel a bit limited compared to more robust HR platforms. If you need very specific or advanced reports, you may find yourself exporting data and building it manually elsewhere. **What problems is Gusto solving and how is that benefiting you?** Gusto solves the problem of manual, time-consuming payroll processing. Before, running payroll meant hours of calculations, tax filings, and paperwork. Now it's largely automated, which frees up time I can put toward growing the business instead of administrative tasks. ### 28. Reliable platform for payroll and HR management **Rating:** 4.0/5.0 stars **Reviewed by:** Max F. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Gusto?** Gusto is simple to use and makes payroll, benefits, and employee management easier to handle in one place. The interface is clean, the steps are easy to follow, and it helps reduce the amount of manual work needed for regular HR and payroll tasks. I also like that it keeps important employee information, tax documents, and compliance-related items organized, which makes it easier to stay on top of things as the business grows. **What do you dislike about Gusto?** Some areas can feel limited when trying to find very specific forms, reports, or advanced settings. The platform is generally easy to use, but certain items may require extra searching or support guidance. More visibility into where specific employer documents are located would make the experience even better. **What problems is Gusto solving and how is that benefiting you?** Gusto helps centralize payroll, employee records, benefits, taxes, and onboarding in one system. This saves time, reduces manual tracking, and gives the business a more organized way to manage HR responsibilities. It also helps create a more professional employee experience without needing a large internal HR team. ### 29. Gusto Eliminates Back-Office Friction with a Best-in-Class UI and Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan S. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Gusto?** What I like best is that Gusto completely eliminates back-office friction. When you’re running a multi-site P&L and driving EBITDA expansion, you can't afford administrative bottlenecks. Gusto installs the operating rigor I need to scale teams seamlessly from day one. Here are the specific features that drive the most value for my operations: Best-in-class UI/UX: Instead of wrestling with clunky legacy HR software, the intuitive interface saves my team hours every week processing multi-state payroll and compliance. Seamless Integrations: The platform connects effortlessly with our existing financial stack. This workflow improvement automatically feeds clean, real-time labor data directly into my weekly EOS scorecards, speeding up our decision-making. Guideline 401k Addition: This was an unexpected benefit that turned out to be a huge plus. It seamlessly integrates directly into the payroll process, allowing us to roll out competitive, enterprise-grade retirement benefits with zero administrative bloat. It delivers the exact performance and ROI I need to keep the leadership team focused on aggressive revenue growth rather than manual paperwork. **What do you dislike about Gusto?** While the software itself is phenomenal, the moment an issue requires human intervention, the execution cadence completely breaks down. Their customer support is painfully slow and, frankly, weak. If you run into a complex, multi-state tax issue or a compliance edge case that falls outside their automated UI, getting a knowledgeable human on the phone or a timely resolution becomes a massive bottleneck. For a platform that I rely on to eliminate administrative friction, waiting days for support to resolve a critical payroll or benefits issue creates the exact operational drag I hired them to prevent. **What problems is Gusto solving and how is that benefiting you?** Gusto solves the problem of back-office bloat and administrative friction. When you are scaling a multi-site operation and expanding into new markets, managing payroll, compliance, and benefits can easily become a massive resource drain. The primary benefit is execution intensity. By automating the heavy lifting and integrating seamlessly with our financial stack, Gusto eliminates the need to build a massive internal HR department. It gives me clean, real-time visibility into labor costs, which feeds directly into my weekly EOS scorecards. Ultimately, it keeps my leadership team out of the administrative weeds and 100% focused on driving revenue growth and expanding EBITDA. ### 30. Intuitive platform working to make SMB Owners' lives easier **Rating:** 5.0/5.0 stars **Reviewed by:** Annie M. | Digital Marketing Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Gusto?** Gusto recently updated its contractor payment interface to appear more table-like and more itemized—chunking out base pay, tips, overtime, and reimbursement. We're able to see all the important info without too much scrolling and can easily visualize payments across different contractors. **What do you dislike about Gusto?** Looking forward to seeing how the newly announced AI agents improve the platform though I'm wary of how over-investment in AI tools means other areas of the product are neglected. I hope a balance is struck. **What problems is Gusto solving and how is that benefiting you?** Gusto is a one-stop shop for our agency. We don't have to log in to a bunch of different spots or bog someone down with emails related to PTO, payroll, performance evals, etc. The tutorials and insights were super helpful for onboarding so I feel like all of the employees have a solid grasp. What's great too is that employees can really customize their experience and set up their own dashboards. ### 31. Gusto Makes Payroll Effortless with Powerful Integrations and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Robert K. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Gusto?** Gusto simplifies payroll processing at it's core and makes it a very efficient, user-friendly, pain free experience! The helpful features are endless and the integration opportunities beyond payroll (benefits management, expense reports, bill pay, etc) are such a value add for the cost point. They Customer Support team is vast and there are numerous ways to get in contact with them depending on your preference. Overall, Gusto is the best-in-class and I would recommend it to companies of ANY size that want the best possible experience! **What do you dislike about Gusto?** Our only current downside is that our 401(K) plan does not have a direct feed/integration opportunity, but we're looking into switching to a provider that integrates seamlessly with Gusto for less manual work and room for human error. **What problems is Gusto solving and how is that benefiting you?** Pay subcontractors was always a cumbersome process. Now, we're able to seamlessly integrate them into the Gusto platform, pay them in a timely manner and have 1099s processed at year-end for us with ease. ### 32. Easy Payroll, But Support Needs Work **Rating:** 4.5/5.0 stars **Reviewed by:** India H. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Gusto?** Gusto allowed me to pay my team on a timely fashion. It's easy to use. Looking at the reports is very easy, and it helps me keep track of what I pay, how much I pay, and why I pay my staff. The initial setup was very easy. **What do you dislike about Gusto?** I have trouble reaching customer service when I have an issue. I use the chat feature and it told me I had to email them to report the issue I was having with my client's payroll. It's been over three weeks, and I still haven't heard a response yet. **What problems is Gusto solving and how is that benefiting you?** Gusto lets me pay my team in a timely fashion. Looking at the reports is very easy, and it helps me keep track of what I pay, how much I pay, and why I pay my staff. ### 33. Effortless Payroll, Taxes, and Onboarding with Gusto **Rating:** 4.5/5.0 stars **Reviewed by:** Keshav B. | Dr, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Gusto?** Automated Payroll & Taxes: Gusto handles local, state, and federal payroll taxes automatically, which is a massive time-saver and compliance lifesaver. Easy User Interface: Unlike legacy HR software, Gusto is clean, modern, and incredibly easy for both administrators and employees to navigate. Seamless Onboarding: Adding new hires, setting up direct deposits, and signing digital W-4s/I-9s takes minutes **What do you dislike about Gusto?** Tiered Pricing: Some of the best features, like priority support and advanced HR tools, are locked behind the higher-tier, more expensive plans. Support Response Times: While the help center is comprehensive, reaching a live support agent can sometimes take longer than expected during peak payroll cycles. **What problems is Gusto solving and how is that benefiting you?** Gusto integrates digital time-tracking directly into the payroll system. Your staff can clock in and out via an app, and their hours—including overtime and approved PTO—automatically sync to the payroll run. You can review, approve, and pay your entire team in just a few clicks. ### 34. Perfect Payroll Balance for Small Businesses—Fast, Intuitive, and Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Priscilla A. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Gusto?** Gusto has been a great addition to our small business. We have fewer than 25 employees, so we don’t need a lot of extra bells and whistles. That said, we do need strong compliance support and a payroll process that runs just as efficiently as it does at larger companies. Gusto has struck the perfect balance for us, at a price point that can’t be beat. The system is incredibly user-friendly and intuitive. Anyone with even a basic understanding of payroll can use it. We also use the time-tracking feature, which has worked perfectly for us, and it includes geo-tracking—something that’s important for monitoring our staff’s performance. The system provides plenty of reminders, which helps ensure payroll is always run on time. Reports are downloadable as well, so our CPA and managers can easily access the information they need to do their jobs and integrate into their systems for accounting and performance reviews. For example most reports has a .csv download feature which is easily uploaded into most systems. Additionally, the quick function of all features has been great. I didn't expect to be able to run payroll so quick! They must have a bunch of AI features in the background helping me out! My one hiccup has been support. I haven’t had the best experience getting issues addressed, especially over the phone, and I ultimately had to find a workaround for what I needed. Even with that, I’ve been very impressed with Gusto overall. **What do you dislike about Gusto?** As I mentioned in my main review, the support hasn’t been as ideal as I would like. I called and emailed about a problem I was having with time-off accruals, but I never got a response, and no one I spoke with on the phone could help. Each person told me they would escalate the issue, but it still didn’t get resolved. In the end, we agreed, internally, to manually track our accruals outside of the Gusto system. This limited the integration we were hoping to have with Gusto. That’s unfortunate, but it was the only workaround we had after being unable to get it fixed through Gusto. For all other issues, the AI and online support have been good enough. **What problems is Gusto solving and how is that benefiting you?** As I mentioned in my main review, we’re not a large company. A lot of payroll processing providers include tons of features we simply don’t need, and they of course charge for them. Since we don’t use those extras, we didn’t want to pay for them. Gusto fits this need perfectly: we can add or remove what we need and pay only for what we actually use. On top of that, the system feels just as sophisticated as some of the bigger providers, which gives us confidence in relying on it for such an important part of our company. ### 35. Effortless Payroll Management with Stellar Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah T. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Gusto?** I really appreciate how easy it is to pay people different pay rates depending on the work they've done with Gusto. I love the support Gusto provides, whether it's through chat or phone, they've always been very helpful. The payroll sync with When I Work is a really great feature for me. I can export my hours directly without having to deal with Excel or CSV files, which helps prevent payroll mistakes. I like that Gusto is user-friendly and the initial setup was really easy. Another thing I like is that Gusto charges per seat, which is great for our seasonal business because it allows us to scale up in the summer and down in the winter. **What do you dislike about Gusto?** I wish that they had time tracking software that was geo-fenced. We wouldn't have to use a different software for time tracking. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to handle payroll for both employees and contractors, with different pay rates and schedules. It prevents payroll mistakes through integration with When I Work, eliminating the need for manual data entry and reducing errors. ### 36. Easy Payroll Compliance and Automated 401(k) Contributions **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca H. | Parent Volunteer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Gusto?** I manage my own payroll so I can easily stay compliant with reasonable salary requirements. I also automate my 401k contributions and keep deductions consistent and standardized with every payroll run. **What do you dislike about Gusto?** The setup was more complicated than it needed to be. I wasn’t guided clearly through the details of setting up payroll for our owner-employee arrangement for my husband and me. Gusto does have the options built in, but it still took some time to get everything set up correctly and to connect with the right person for help. **What problems is Gusto solving and how is that benefiting you?** The biggest surprise has been how flawlessly it handles year-end compliance and tax filings. I originally adopted Gusto just to simplify cutting checks, but its built-in S-Corp tax handling completely eliminated the headache of calculating and remitting federal, state, and local taxes. It even generates and files all necessary W-2s and 1099s automatically at no extra cost, meaning I never have to worry about missing a filing deadline. ### 37. Simple, Fast UI That Makes Finding PTO and W-2 Info Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Angie K. | Director, Client Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Gusto?** As an employee, I find the user interface very simple. The home page and desktop shows all of the options in a quick to view screen. This saves me lots of time to search for the information I am looking for. The system is fast and once on the page I am looking for, it provides simple and easy to understand information whether for my remaining PTO time or my W2 form. It saves me time to get the information I need. **What do you dislike about Gusto?** I literally have not had a negative experience with any of the features that I use. **What problems is Gusto solving and how is that benefiting you?** I worked for another company and the HR software was clumsy and the tabs where I needed to access information were buried in the navigation buttons. It took a long time to finally click to where you needed to go. Gusto is a welcomed experience for me in that the navigation buttons are organized logically it speeds my time to find something and allows me to review and retrieve the information I need fast. The time-saving aspect and organization of this site is a huge benefit to me. ### 38. Gusto Makes Payroll and HR Simple, Organized, and Automated **Rating:** 4.5/5.0 stars **Reviewed by:** Keici P. | HR Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Gusto?** What I like most about Gusto is how simple and organized everything is. Payroll, onboarding, benefits, and employee management are all in one place, so it makes daily tasks a lot easier to handle. The interface is clean and user friendly, which helps a lot especially when training new employees or trying to complete things quickly. I also like that most processes are automated, so it reduces manual work and chances for errors. **What do you dislike about Gusto?** One thing I don’t really like is that sometimes certain settings or admin options can be harder to find than they should be, especially if you don’t use them often. There are also a few limitations when it comes to customization and reporting compared to some larger platforms. Nothing major, but small improvements in those areas would make the experience even better. **What problems is Gusto solving and how is that benefiting you?** Gusto helps simplify a lot of HR and payroll processes that normally take a lot of manual work and follow-up. It keeps employee information, onboarding, payroll, documents, and benefits all in one place, which makes things much more organized and easier to manage day to day. It’s also helped reduce errors and save time, especially when handling onboarding tasks or payroll updates for multiple employees. Overall it makes processes smoother and more efficient for both admins and employees. ### 39. Simplified Payroll with Unmatched Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa B. | Audiologist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Gusto?** I find Gusto to be quite easy to process my payroll, which was a relief compared to my previous provider. When I reached out to Gusto, they have been exceptionally helpful, making it easy to navigate the system. The website is intuitive and easy for me to navigate, and it actively supports my small business by providing suggestions for features to use or try. Gusto also reaches out via email very consistently, which I appreciate as it keeps me in the loop and informed. **What do you dislike about Gusto?** I had some difficulty getting Gusto set up and ran into issues with entering my state tax and unemployment tax information from my previous payroll provider. I would like to have a designated contact person when I encounter concerns and issues, as it can be a little hard to get help provided by an actual live person. **What problems is Gusto solving and how is that benefiting you?** I found Gusto made my small business payroll easier and faster to process, replacing a costly and difficult provider for me. I appreciate its intuitive navigation and consistent email support, although I find it challenging to reach a designated contact person for concerns. ### 40. User-Friendly Platform with Efficient Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Gusto?** I like how Gusto is an easy to navigate platform for both administrators and employees. It reduces training time and support requests, and allows employee self-service functionality. Benefits administration is generally well integrated and user friendly, providing employees with a clear enrollment experience. I really like that the payroll processing is straightforward and the onboarding functionality is amazing. It lets employees complete their onboarding paperwork electronically, creating a streamlined experience. Gusto helps employers maintain complete and organized employee records from day one. The platform's benefits are super user friendly, making onboarding easy because everything needed is directly in the platform. The initial setup was super easy and super fast with dedicated support, making it very user friendly and easy to navigate. **What do you dislike about Gusto?** I find that compared to larger HRIS platforms, the reporting and customization capabilities of Gusto can be restrictive. If an organization has a complex compensation structure or other customized benefit programs, it can feel a bit limiting. Some of the complex benefit scenarios demand manual oversight in management and payroll, which can be a hassle. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll and benefits administration. It's user-friendly, reduces training time, and offers employee self-service. The platform centralizes enrollments, eligibility, and deductions. It streamlines onboarding, allowing employees to complete paperwork electronically, and helps maintain organized records from day one. ### 41. Efficient Payroll Management with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Gusto?** I use Gusto for payroll and timekeeping, and it makes pulling time reports easy for management to review. I definitely like that when I need to edit punches, it lets me select which week's overtime it applies to. I also appreciate the ability to change deduction titles and add additional payment options clearly for employees. Gusto helps payroll run smoothly and efficiently, and it's easy to use. The reminders at the beginning of a pay period to submit payroll before the deadlines are especially helpful. Setting up Gusto was easy, and making sure employees had access to clock in and out was straightforward. **What do you dislike about Gusto?** I would like the ability to create reports based on information that I need. Gusto does have limited reporting features. Also, international payroll would be a plus. It needs to be seamless with the US payroll. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll and timekeeping. It makes it easy to pull time reports for review and ensures smooth payroll operations. The reminders help me set payroll ahead of time, and it's user-friendly, with features like editing punches and changing deduction titles. ### 42. Easy Setup, Straightforward Daily Use, and Reasonable Fees **Rating:** 5.0/5.0 stars **Reviewed by:** John G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Gusto?** After getting pricing from banks and accounting/CPA firms, there was really no comparison for a small business—choosing anything else didn’t make sense to me. The main advantages are the easy setup, how straightforward it is to use day to day, and the reasonable fees (our monthly fee is $56). Customer service was a little hard to reach at first, but once I got someone on the line, it was very good and genuinely helpful. **What do you dislike about Gusto?** Aside from the challenge of reaching a customer support person by phone—which seems to be a weak point for nearly every company these days—I have no complaints. Once I had someone on the line, they were able to log into my screen and guide me through the menus so I could make the adjustments I wanted. **What problems is Gusto solving and how is that benefiting you?** I was looking for a payroll service that’s reasonably priced and easy to use, and this one fits what I needed. ### 43. Simple, Reliable Payments to My USD Account—Fast, Secure, and Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Ronnie Z. | Customer service, technical support & Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Gusto?** What I like most about Gusto is how simple and reliable it makes the payment process, especially as a freelancer in LATAM. The payments arrive quickly and securely directly to my USD account, which gives me peace of mind and makes managing finances much easier. I also appreciate how professional and organized the platform feels compared to other payment methods, especially with lower fees and a smoother overall experience. **What do you dislike about Gusto?** One thing I would improve about Gusto is giving freelancers and employees more flexibility to choose their withdrawal or payment schedule preferences. For example, After the money is my Gusto balance, I'd love having options to select weekly, twice per month, monthly, or quarterly payouts would make the platform even more convenient and customizable based on each person’s financial needs and preferences. **What problems is Gusto solving and how is that benefiting you?** Gusto is solving one of the biggest challenges for international freelancers: receiving payments securely, quickly, and with lower fees. What benefits me the most is the ability to receive USD directly into my USD account without being forced into currency conversion, which helps avoid unnecessary exchange losses and extra charges. It makes international payments feel much smoother, more transparent, and more professional. ### 44. Effortless HR and Payroll with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Gusto?** I appreciate how Gusto makes it very easy to check documentation, such as paystubs, and to request time off. I love that the user interface is mostly very streamlined and easy to use, which enhances my overall experience with the platform. The initial setup for employees is very straightforward as Gusto effectively guides me through everything I need to do. Additionally, I find Gusto superior to other HR platforms I have previously used, such as Oracle. **What do you dislike about Gusto?** Managing time off could use some clearer visuals. Managing individual days off or getting a quick at-a-glance view of time off is sometimes difficult. It's also annoying that requesting time off in the future reflects immediately on your balance before you've taken the time off, creating odd situations where you go negative for time you haven't taken off yet. **What problems is Gusto solving and how is that benefiting you?** Gusto streamlines HR tasks by making it easy to check documentation like paystubs and request time off. The UI is user-friendly, enhancing my experience. ### 45. Efficient Financial Tracking, Needs Faster Support **Rating:** 4.0/5.0 stars **Reviewed by:** Faisal W. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2026 **What do you like best about Gusto?** I use Gusto to keep track of finances, especially regarding employee salaries and benefits, which helps me keep all staff accounting organized on a single dashboard. I like being able to check or download receipts when I need them, as it gives me the option to access and check my payment history. This is particularly helpful for checking my tax receipts, as it eliminates the typical email requests for documents from last year. The interface is flexible in this section, and I find that helpful. Gusto also helps me calculate maintenance fees based on the area, generates legal reports, and automates all calculations while submitting official forms quickly and easily. It's great. **What do you dislike about Gusto?** I find the support team's response time slow and it makes me wait longer than necessary. They should either change staff or find a way to respond to user inquiries more quickly. I found the initial setup took some time and was difficult for my team. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to keep finances in check, especially employee salaries. It automates calculations and legal forms, keeping everything organized. Accessing receipts easily is helpful, making tax documentation simpler. ### 46. Fast, Easy Timesheets with Helpful Email Reminders **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2026 **What do you like best about Gusto?** I can enter my hours and fix mistakes without any issues. It works quickly and efficiently. It also reminds me over email the day before my timesheet is due to complete it. When I was setting up my account for the first time I was able to understand the questions and quickly get on board. I have not used any integrations or AI. I also am not involved with the ROI. **What do you dislike about Gusto?** The only thing that I dislike is that if I forget to enter hours before the end of the day they are do then I am out of luck. I think that is probably common across the industry though. I do not use integrations, AI or deal with ROI for my organization. **What problems is Gusto solving and how is that benefiting you?** Gusto makes it easy for me to log my time. My NFP is nationwide, and all of our employees work from home. With Gusto, we can enter hours for approval quickly and without hassle, which saves time for both me and my supervisor. I also like that everything is kept in one place. ### 47. Simplifies Payroll with Easy Setup, Needs App Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verma G. | Senior member of people operations, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2026 **What do you like best about Gusto?** I appreciate that Gusto determines local tax withholdings accurately and handles direct deposits on a weekly basis for our various offices. I love that it automates exact tax routing, eliminating the need for massive spreadsheet calculations and significantly reducing costly federal tax penalties. The digital compliance signatures during onboarding are a useful feature, making the process seamless. The benefits administration portal is fantastic for handling complicated deductions on employee health premiums, allowing staff to select their medical tier on their own through a beautiful self-service site. I find it incredibly convenient that deductions sync immediately when the next payroll runs, and tax forms are ready with just a single click. I also like that the finalized payroll journal entries integrate directly with QuickBooks Online, making ledger reconciliation straightforward. Additionally, the initial setup was easy, which made transitioning to Gusto smooth for our team. **What do you dislike about Gusto?** I am frustrated that the custom report generation system is amazingly slow, and we have to recreate it from scratch. We encounter constant issues with timeouts when trying to export historical tax data, which is a major pain point. Plus, every time a contractor uploads a receipt, the mobile app crashes, which is incredibly annoying. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to automate tax routing, eliminating costly federal tax penalties. It streamlines payroll, syncs deductions, and simplifies benefits administration with self-service options. The onboarding module collects compliance signatures digitally. ### 48. Clean, Intuitive Interface That Makes Tasks Easy in Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2026 **What do you like best about Gusto?** What I like best about Gusto is how much it simplifies payroll and managing employee information. I use it regularly for payroll, tax filings, direct deposits, and keeping track of employee details, and having everything in one place saves me a lot of time. The interface is straightforward and easy to navigate, which makes running payroll much less stressful. I also really appreciate the automatic tax calculations and filings, since I don’t have to worry about keeping up with all the details myself. An unexpected benefit is how much easier it makes staying organized and having everything available in one place when I need to look something up. **What do you dislike about Gusto?** The biggest thing I dislike about Gusto is that some features can get expensive as your business grows. I also find that certain tasks or settings aren’t always as intuitive as they could be, and sometimes I have to click through several screens to find what I need. Customer support can also take some time when I have an issue that needs a quick answer. **What problems is Gusto solving and how is that benefiting you?** Gusto helps simplify and streamline payroll and HR-related tasks, making them easier to manage in one place. The intuitive interface saves me time and reduces the complexity of handling these tasks, which allows me to work more efficiently and with less hassle. ### 49. Effortless Payroll and Time Tracking with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina S. | Summer Day Camp Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Gusto?** I used Gusto to get my paychecks and clock in and out of work using the Gusto app. What I like most about Gusto is how easy it is to navigate. I always know how much money I will be getting, and it's easy to check and edit my hours whenever I need to. The setup was very easy and only took a few seconds. Compared to ADP, Gusto is easier to use and has more features. **What do you dislike about Gusto?** I haven't run into any issues so fare using Gusto **What problems is Gusto solving and how is that benefiting you?** I use Gusto to get my paychecks and track work hours. It's easy to check and edit my hours, and I always know my paycheck amount. Gusto is simpler and more feature-rich compared to ADP, which had frequent technical issues. ### 50. Affordable, Easy Payroll with Excellent Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Kristy W. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Gusto?** The price is hard to beat. It takes a while to get set up, but the customer service is usually great and helpful - so that's another plus. Once you are set up, the payroll is extremely easy to run (better than other platforms I've been on). I'd recommend this to anyone looking to simplify, cut costs and have a go-to for benefits and the like. **What do you dislike about Gusto?** Moving to any platform can be difficult, particularly if you've been in business as long as I have... finding all the required state/tax numbers, inputting them correctly, etc. Other than that, Gusto has been great. **What problems is Gusto solving and how is that benefiting you?** Gusto has saved me a ton of monthly payroll. I also like that you can run as many payrolls as needed for the same price. Customer service is great as well. ## Gusto Discussions - [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) - 4 comments, 7 upvotes - [Poor Customer Support](https://www.g2.com/discussions/32981-poor-customer-support) - 1 comment, 5 upvotes - [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) - 2 comments, 3 upvotes - [how do i work with a company that has such poor customer service ? what alternates are there in market ?](https://www.g2.com/discussions/how-do-i-work-with-a-company-that-has-such-poor-customer-service-what-alternates-are-there-in-market) - 1 comment, 2 upvotes - [NJ 927 in your report line 9 and 10 numbers are missing WHY.](https://www.g2.com/discussions/nj-927-in-your-report-line-9-and-10-numbers-are-missing-why) - 1 comment, 2 upvotes - [View Gusto pricing details and edition comparison](https://www.g2.com/products/gusto/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+16%3A31%3A13+-0500&secure%5Bsession_id%5D=356ad20b-81ef-43e5-a0ff-0061d869109a&secure%5Btoken%5D=6971fd45e2eae6ef1cef6a2fa1a9077b65bf5635aab032a0e4ed475a6935999a&format=llm_user) ## Gusto Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Android](https://www.g2.com/products/android/reviews) - [Anduril Industries](https://www.g2.com/products/anduril-industries/reviews) - [Aplos](https://www.g2.com/products/aplos/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [April](https://www.g2.com/products/april/reviews) - [April-Ai](https://www.g2.com/products/april-ai/reviews) - [Archy](https://www.g2.com/products/archy/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Basecamp](https://www.g2.com/products/basecamp/reviews) - [Bench](https://www.g2.com/products/bench-2026-02-22/reviews) - [Bench](https://www.g2.com/products/bench-2018-08-06/reviews) - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - [Bïrch (ex. 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[Zoho People](https://www.g2.com/products/zoho-people/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Gusto Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Automation** - Process Automation **Platform Basics** - Interoperability - Performance - Portal **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Platform Basics** - Performance - Portal **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Platform Performance** - Reporting - Application Monitoring **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Platform Administration** - Integrations - Compliance - Reporting **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Platform Functionality** - Document management - Requalification - Compliance - Bid Management - Calendar Management - Invoice Management - Work Order Management - Supplier Management - Inventory Management - Task Management - Compliance Management - Contractor Management - Proposal Management - Safety Management - Communication Management - Contract/License Management - Job Management - Timesheet Management - Lead Management - Template Management - Procurement Management - Subcontractor Management - Workflow Management - Purchase Order Management **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise - Surveys & Feedback - 360 Degree Feedback **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Platform Additional Functionality** - Onboarding - Pre-qualifiation - Onsite Monitoring - Subcontractor Monitoring **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Estimating - Budgeting/Forecasting - Team Collaboration - Scheduling - Accounting - CRM - AI Copilot - Real-Time Updates - Electronic Signature - Real-Time Notifications - Task Scheduling - Multiple Projects - Contractor Database - Qualification Tracking - Project Tracking - Third-Party Integrations - Mobile App - Reporting & Statistics - Billing & Invoicing - Job Costing - Time & Expense Tracking - Equipment Tracking - Approval Process Control - Customizable Forms - Time Tracking - Customizable Reports - Project Time Tracking - Activity Dashboard - Reporting/Analytics - API - Cost Estimating - Alerts/Notifications **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation ## Top Gusto Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,660 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 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