--- title: Gusto Reviews meta_title: 'Gusto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Read what the Gusto community has to say about different features, use cases, and pricing models. aggregate_rating: rating_value: 4.6 review_count: 12436 scale: '5' date_modified: '2026-08-14' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Gusto Reviews **Vendor:** Gusto **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 12,436 ## About Gusto Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement. By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development. Targeted primarily at small to medium-sized businesses, Gusto addresses the unique challenges faced by organizations that may not have extensive HR departments. The platform is particularly beneficial for entrepreneurs and business owners who seek to establish a solid foundation for their workforce without the burden of managing multiple systems. Gusto's features are designed to support various use cases, including onboarding new employees, administering payroll, and managing employee benefits, making it a versatile tool for any growing business. One of Gusto's key features is its payroll management system, which automates calculations and tax filings, ensuring compliance with federal and state regulations. This not only saves time but also reduces the risk of costly errors. Additionally, Gusto offers competitive compensation tools that help businesses benchmark salaries and create attractive compensation packages, which can be crucial for attracting and retaining top talent. The platform also includes benefits administration, allowing employers to offer health insurance, retirement plans, and other perks seamlessly. Moreover, Gusto provides a wealth of management resources, including templates and guides for performance reviews, employee handbooks, and compliance checklists. These resources empower business owners to foster a positive workplace culture and ensure that their teams are well-informed and engaged. Gusto's commitment to customer support further enhances its value, as users can access expert guidance to navigate the complexities of HR management. In summary, Gusto stands out in the HR software category by offering an all-in-one solution that meets the diverse needs of businesses. With its modern features, user-friendly interface, and robust support, Gusto enables organizations to nurture their teams effectively, ensuring that both employees and the business can thrive together. ## Gusto Pros & Cons **What users like:** - Users appreciate Gusto's **ease of use** , enjoying its user-friendly, intuitive features that simplify their experience. (5185 reviews) - Users value the **user-friendly interface** of Gusto, which simplifies payroll and HR tasks with effective automation. (2722 reviews) - Users highlight the **easy setup** of Gusto, appreciating its quick and straightforward initial experience compared to others. (2700 reviews) - Users appreciate the **accessibility and user-friendly design** of Gusto, making payroll management seamless and efficient. (2678 reviews) - Users appreciate the **user-friendly interface** of Gusto, making payroll tasks smooth and efficient to manage. (2263 reviews) - Users commend Gusto for its **user-friendly interface** , which simplifies complex tasks and enhances productivity effortlessly. (2209 reviews) - Easy Payroll (1970 reviews) - Intuitive (1912 reviews) - Users find Gusto a **time-saving solution** that simplifies payroll and hiring processes effortlessly. (1824 reviews) - Users value the **ease of use** of Gusto for payroll, simplifying tasks and enhancing overall efficiency. (1755 reviews) **What users dislike:** - Users find Gusto's **missing features** limiting, lacking intuitive expense handling and advanced reporting options. (619 reviews) - Users face challenges with **poor customer support** , finding it hard to reach representatives when needed. (548 reviews) - Users experience **payroll issues** including confusion with paused payroll confirmations and complications with manual pay entries. (454 reviews) - Users often face **login issues** with Gusto, experiencing repeated logins and integration challenges with their business systems. (415 reviews) - Users note the **limited customization** in Gusto, finding the mobile app less intuitive and lacking advanced features. (409 reviews) - Users find the **time tracking feature lacking** , desiring enhancements for ease of use and better reporting capabilities. (378 reviews) - Users experience **inconsistent support services** , leading to frustration and difficulties in resolving payroll issues effectively. (332 reviews) - Limited Features (331 reviews) - Limited Capabilities (328 reviews) - Slow Loading (301 reviews) ## Gusto Reviews ### 1. Effortless Onboarding and Payroll Solutions **Rating:** 3.5/5.0 stars **Reviewed by:** Melanie T. | Director of Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Gusto?** I love Gusto for its ability to solve payroll and tax issues by efficiently filing taxes for us, which significantly reduces my administrative burden, when the taxes are filed correctly if at all. I find the document management features very beneficial, allowing me to upload, edit, and distribute documents like employee handbooks and policies seamlessly to staff members. This feature is enhanced by the capability to have different sections of a form filled out by employees and the administration side, which greatly aids in collaborative documentation and accuracy. Additionally, the initial setup process was straightforward and uncomplicated, reflecting Gusto's user-friendly design. **What do you dislike about Gusto?** I find that Gusto lacks a built-in accounting software feature similar to QuickBooks. This limitation means I need to manage accounting separately, which could be more seamlessly integrated within Gusto. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to solve payroll and tax issues, as they handle tax filing for us. It also allows document uploads and edits for onboarding, enabling shared form filling between employees and administration, streamlining our processes. Some issues we have had is Gusto not filing the tax form and us being charged late fees and Gusto has said before someone else has filed the taxes so they couldn't but no one else can file the taxes. ### 2. Happy Customer **Rating:** 4.0/5.0 stars **Reviewed by:** Makinzie L. | Molecular Biologist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Gusto?** I like how easy it is to interact with the website. I like that I can see the date I am getting paid when I login, and that past pay stubs are easy to get. I find this most useful when I am needing documentation of pay stubs such as when applying for a rental, I can easy find all that on my profile. I also really like how easy it is to switch/ split my paycheck. At other jobs, it was always a pain to switch my bank account that is connected to direct deposit, but gusto makes it very simple. I also like I can get my W2 online and not have to wait for it in the mail, as i like to do my taxes as soon as I can to get it done. With this feature I can do it very easily. **What do you dislike about Gusto?** I would day gusto satisfies all my needs as an employee getting paid. I guess there are features that I havent tried as it seems it would take a while to input information for budgeting. Generally I am happy with this platform. **What problems is Gusto solving and how is that benefiting you?** I had more confusion about W2 and paycheck breakdown before using this plateform, but now I feel like i have plently of resources at my disposable to understand my financials. ### 3. Effortless Time Tracking and Easy Document Access **Rating:** 5.0/5.0 stars **Reviewed by:** Mary J. | Event Management Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Gusto?** I like that the interface is really easy to use and navigate. The support team seems really available and the FAQ pages are easy to access. It makes it easy to clock in and clock out and to edit any shifts in case I need to go back and add a note to my hours. It also keeps my tax documents and pay stubs easily accessible and lets me see when upcoming paychecks are set to release. Earlier this year, I was getting all my tax documents in order to file my taxes, and though those documents are sometimes difficult to find through your job, Gusto's interface made it easy to navigate to the pay stubs, W-2 forms, and other documents I needed to make the whole experience smoother. The interface being simple, straightforward and not too cluttered makes it easy to use on a day to day basis. It's clear and visually simple but refined, so I'm not wasting time trying to navigate around a cluttered or clunky website. I can also access it from my phone and the app is super easy too, so if I'm on the go I can access all that I need. The setup was pretty easy with the instructions that were sent, and it was smooth and straightforward. **What do you dislike about Gusto?** On the mobile app, I think that there might be a discrepancy in the total hours for the month or for the pay period. The mobile app does not always include PTO time in total hours. Since the breakdown is a little bit more detailed on the website version rather than the app, I will typically just double check it on the computer in order to view my total hours. **What problems is Gusto solving and how is that benefiting you?** Since I work from home, Gusto makes it easy to clock in and out and edit shifts when I take a break or add a note to my hours. It keeps my tax documents and pay stubs easily accessible, and lets me see when upcoming paychecks release. **Official Response from Chelsea B:** > Hello, Thank you for sharing your positive experience with Gusto! We're glad to hear that our platform has been helpful for tracking time, managing time off, and accessing paychecks. We appreciate your feedback and are happy to have you as a satisfied user. -Chelsea B ### 4. User-Friendly Payroll and Onboarding, Needs Smoother Account Switching **Rating:** 4.0/5.0 stars **Reviewed by:** Jenni F. | Office Manager, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Gusto?** I find Gusto pretty user-friendly, which makes handling tasks like payroll, time sheets, time off requests and balances easier. I also appreciate how it manages employment offers and onboarding. It's great that I can send everything electronically to a new employee and keep track of what's completed. The initial setup was fairly simple too, which was a relief. **What do you dislike about Gusto?** I don't like having to always log in with a passcode when I switch between my admin account and my personal employee account. It would be nice if Gusto would keep us logged in or save the password without having to enter password and code every time. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll and tracking time off balances. It makes sending employment offers easy and keeps track of what's completed. ### 5. Reliable Payroll, Contractors, and HR All in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa J. | Customer Success Manager / HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Gusto?** We've expanded into using Gusto for contractor payments and management alongside our core HR needs. Having employees, contractors, 1099s, and payroll all in one place has cut down on tool sprawl for our team. The onboarding flow for new hires is straightforward and the automated tax filings continue to be dependable. The mobile app updates for time tracking and PTO requests have also been a nice quality-of-life improvement. **What do you dislike about Gusto?** Reporting could still use some work — pulling custom cross-year comparisons or combined payroll + contractor payment reports takes more clicks than it should. Deeper integrations with benefits providers would also help streamline open enrollment cycles. **What problems is Gusto solving and how is that benefiting you?** streamlines payroll processing, saving time and ensuring accuracy with automatic tax calculations and filings. It also simplifies holiday and PTO tracking, giving employees clear visibility into their time off while reducing administrative workload **Official Response from Chelsea B:** > Hello Lisa, It's great to hear that Gusto is saving you time and ensuring accuracy with payroll processing and tax calculations. We'll definitely consider your feedback about report navigation as we strive to improve our platform. Chelsea B Gusto Client Relations Team ### 6. Gusto makes tracking and splitting my pay so easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Anna G. | Executive Assistant To Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Gusto?** It's been years since I started using Gusto and it still remains my favorite payroll app. I love how easy it is to find any information I need: whether it be my paystub or my tax information...it's all just a couple of clicks away. I also really love the paycheck tracker and how it keeps me informed of where my paycheck is as it's processing, this makes any delays visible way in advance and I can reach out to my boss if something looks out of place. I also really really love their pay splitter...so so easy to use and a great way for me to save! **What do you dislike about Gusto?** Nothing! I love Gusto! Super easy to use and very user friendly! **What problems is Gusto solving and how is that benefiting you?** Gusto is solving the issue of keeping track of my pay and any info related to it. In the past, it was difficult to track down my paystubs or tax information. It also solves the problem of wanting to easily split my pay if necessary. ### 7. Gusto is PERFECT for our business needs **Rating:** 5.0/5.0 stars **Reviewed by:** Liz F. | bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2023 **What do you like best about Gusto?** Since my last review, Gusto has continued to exceed our expectations. What stands out most is how easy it makes payroll and employee management. Tasks that used to take considerable time are now completed quickly and accurately. Our team appreciates the intuitive interface, and onboarding new employees has been seamless. Payroll processing has been reliable, giving us confidence that employees are paid correctly and on time. Whenever we've needed assistance, customer support has been knowledgeable and responsive. The biggest benefit has been peace of mind. Gusto allows us to spend less time worrying about payroll and compliance and more time focusing on growing our business and supporting our team. We continue to be very satisfied with the platform and would recommend it to others. **What do you dislike about Gusto?** It's difficult to identify any major areas for improvement because our experience has been consistently positive. As the platform continues to grow, additional integrations and advanced features for larger or more complex organizations could provide even greater flexibility. For our current needs, however, Gusto performs very well. **What problems is Gusto solving and how is that benefiting you?** All we have to do are enter our staff's hours and Gusto does all the rest. It is a wonderful system. As a user as well, I can pull up my app at any time and see everything I need to know about my personal info to include all pay information. ### 8. Payroll mostly ok, service not so much **Rating:** 3.0/5.0 stars **Reviewed by:** Tom L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Gusto?** I like the service is fairly simple to use for when you need to run payroll. There are automated tools that do work but they require some fine tuning around timing, especially for international contractors. **What do you dislike about Gusto?** Before allowing international contractors to change their mode of processing you should notify the company. We've had contractors change to another payment option and it costs us more money. We may be ok with that depending on the situation but notice would be best. **Recommendations to others considering Gusto:** Don't let the simplicity of Gusto fool you into thinking it's not enough. Behind the scenes, the Gusto system is comprehensive and ready for companies to scale. As always, do your research to make sure what Gusto offers meets your company's needs. **What problems is Gusto solving and how is that benefiting you?** Our primary issue was needing simple payroll that was easy for our admins to complete. We're seeing a serious time savings when running payroll and our employees love the new interface. However, state filing has not been good. we have had a couple of occasions over the past 6 months where we were charged late fees by a state. Gusto points the finger at anyone but themselves. ### 9. Gusto has made managing payroll and state tax filings across multiple states a real breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna P. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Gusto?** Between managing our employee benefits, time-off, and payroll, Gusto makes the whole thing so smooth and seamless. It is so simple to add and edit details, manage historical information, access helpful reports, and it automatically takes care of so many of the important tax filings that would otherwise take me hours. Their customer service is incredible. The staff are kind, patient, helpful, and just so easy to work with. Using Gusto saves me not only time but it removes the stress from the HR and payroll process. I couldn't recommend Gusto more! **What do you dislike about Gusto?** I have made errors in the past with the manual addition of benefits because rates vary a across staff and benefit level and it can start to get complicated when you have a lot of people, plans, and coverage options. However, I did make a pretty big mistake once and the Customer Service helped me resolve it across the board for all employees for the whole year and made me feel so much more confident that my end of year numbers were accurate. **What problems is Gusto solving and how is that benefiting you?** Making cross-state new hires a breeze! Putting all of our contractors into one place and making payments easy. ### 10. Easy and Reliable Payroll with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Viviana L. | Customer Service Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Gusto?** I've continued to appreciate how easy Gusto makes payroll and employee management. The automated reminders and notifications help keep everything on track, and the employee self-service features make it convenient for team members to access their pay stubs and tax documents. The platform continues to save time and reduce administrative work. **What do you dislike about Gusto?** Overall, Gusto works very well, but adding more functionality and flexibility to the mobile app would make the experience even better. Having access to all desktop features on mobile would be especially helpful for users who manage payroll and HR tasks while away from their computers. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll at my job, and it's honestly super convenient. I can see my paychecks, taxes, and even benefits all in one place. It's easy to use, fast, and I don't have to bug HR every time I need a pay stub or info for taxes. ### 11. Time Saver, Stress Reducer! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2021 **What do you like best about Gusto?** I also like that Gusto proactively sends emails on financial related topics or changes in legislation that might affect my business. Lastly, it is easy to pull a report anytime. I get it done in a jiffy. **What do you dislike about Gusto?** As much as I appreciate the proactive emails, sometimes I feel that they waste my time as the topics are not as finely curated as they could be. I am a small business of two. I don't need freak out emails about legislation that does not apply to me. **Recommendations to others considering Gusto:** I tried several other Payroll companies over the years, one of the best business decisions I have made was to choose Gusto. **What problems is Gusto solving and how is that benefiting you?** As a small business owner, I wear many hats. I don't have an HR department or someone whose sole focus is taking care of matters like Payroll. With Gusto, I can feel confident that I am "doing things" correctly and quickly access reports when I need them. Gusto was a Godsend during the past year when I required information/reports for the Payroll Protection Program - both to apply for the funding and to apply for forgiveness. I had success all around! I couldn't have done it without Gusto. ### 12. Payroll is super simple with Gusto **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel S. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2018 **What do you like best about Gusto?** I'm still only using Gusto for payroll and haven't used it for other benefits yet. But since my last review Gusto have really upped their game in making the experience and process even more user-friendly and as seamless as possible. From the dashboard when you log in, to completing a payroll literally takes seconds, provided there is no extra input required for that particular payroll. And even if there is, it's easy to do and very easy to navigate. **What do you dislike about Gusto?** While they've definitely taken steps to make things easier to find, I still do find it a little confusing sometimes to find documents I might need. There's a clear menu bar on the left side, but even inside this menus sometimes it can be hard to find where documents are because the tabs inside the menu are not always so obvious. I know that these are things Gusto is actively trying to correct and get better at. **Recommendations to others considering Gusto:** I'm sure there are other payroll services out there that have been around far longer and offer far more. It goes without saying that it's worth checking them out and comparing depending on your company's needs. I know that for me and my company, Gusto is great. **What problems is Gusto solving and how is that benefiting you?** Payroll is such a simple task that it is not a worry at all when it comes up. IN 2 minutes it's completely done. And if I ever receive anything in the mail regarding my payroll (either from the state or the IRS) I simply take picture of the letter, email or chat with their customer service and it gets taken care of. SO the benefits - practically no headaches with regards to payroll and major time saved. ### 13. Intuitive platform working to make SMB Owners' lives easier **Rating:** 5.0/5.0 stars **Reviewed by:** Annie M. | Digital Marketing Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Gusto?** Gusto recently updated its contractor payment interface to appear more table-like and more itemized—chunking out base pay, tips, overtime, and reimbursement. We're able to see all the important info without too much scrolling and can easily visualize payments across different contractors. **What do you dislike about Gusto?** Looking forward to seeing how the newly announced AI agents improve the platform though I'm wary of how over-investment in AI tools means other areas of the product are neglected. I hope a balance is struck. **What problems is Gusto solving and how is that benefiting you?** Gusto is a one-stop shop for our agency. We don't have to log in to a bunch of different spots or bog someone down with emails related to PTO, payroll, performance evals, etc. The tutorials and insights were super helpful for onboarding so I feel like all of the employees have a solid grasp. What's great too is that employees can really customize their experience and set up their own dashboards. ### 14. Hands Down Best Customer Service and Best Tool for Small Business **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline G. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Gusto?** Customer service has been very helpful whenever I’ve needed support. The reminders are excellent for keeping me on task, and I really love the scheduling feature they added this year—it means I have one less app to rely on day to day. **What do you dislike about Gusto?** The new scheduling feature is great, but would love to see a monthly view and it can be tedious to copy the schedule from week to week. It's easier to miss mistakes being only able to see a week at a time. I do appreciate that the scheduling integrates with payroll now. I'm glad it's part of the pricing too, which is nice. **What problems is Gusto solving and how is that benefiting you?** Running a small business means operating with fewer resources, and Gusto streamlines everything for us so we can be more efficient and save time. Before Gusto, we relied on more apps that didn’t always integrate, which increased the potential for mistakes. Since switching, I’ve cut the time it takes to complete payroll in half because the process is so streamlined. ### 15. Streamlined HR with a Fun Twist **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas C. | YouTube Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Gusto?** I use Gusto for HR and benefits, and timekeeping, and I love how it solves the problem of decentralization of the employee benefit and work experience. It's fun and serves as a one-stop hub for all my needs whenever I have benefit questions. The interface is just great; it's lighthearted but powerful. I find the usability and fun atmosphere appealing. The time tracking and auditing of my timecard are very easy, and I can manage my HSA account very easily while also handling claims. The initial setup was very easy with little to no roadblocks, making it a smooth experience. **What do you dislike about Gusto?** The mobile app has some limitations compared to the desktop website. It would be easier and quicker if there were more options to type in your time rather than using the 'rolling' numbers option. **What problems is Gusto solving and how is that benefiting you?** Gusto solves the decentralization of employee benefits and work experience. It is a one-stop hub for benefit questions and makes time tracking easy. The interface supports easy management of HSA accounts and claims. ### 16. Simple and effective software for work **Rating:** 5.0/5.0 stars **Reviewed by:** Nathalie H. | Customer Care manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Gusto?** It's very user friendly, straight forward, has all tools I need to get paystubs, work calendar and hours. It's convenient to manage time, clock in/out, review everything related to work pay and taxes. **What do you dislike about Gusto?** One thing I don't like is the goals and performace section because it is difficult to customize and does not allow to make changes without posting every single change made. It would be a lot better to have a customizable section where we can delete, edit and make changes as needed. That part needs a lot of improvement. **What problems is Gusto solving and how is that benefiting you?** It solves the problem to access different platforms to access all the work data and documents needed for employees and supervisors. It saves time and lessens the frustration to have the most important and relevant information in one place. ### 17. My experience with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Nour A. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2025 **What do you like best about Gusto?** I’ve recently appreciated how easy Gusto makes it to manage payroll, tax filings, and employee information all in one place. The dashboard is intuitive, reports are easy to access, and the automated reminders help keep everything organized. It saves us time and reduces administrative stress. **What do you dislike about Gusto?** Overall, our experience has been very positive. If anything, additional customization options for reports and more advanced filtering tools would be helpful for businesses that need deeper insights. Other than that, the platform works great. **What problems is Gusto solving and how is that benefiting you?** Gusto simplifies payroll and takes the stress out of the process by making sure payments are accurate and always arrive on time. It also streamlines the organization of tax documents and direct deposits, keeping everything in one place. This has saved me time and eliminated the hassle of handling manual paperwork or experiencing unnecessary delays. ### 18. All-in-One Solution for Payroll and Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2026 **What do you like best about Gusto?** I like how Gusto consolidates tasks, allowing me to handle employee schedules, payroll, and clocking in and out all in one spot instead of using multiple apps. It's easy to request time off and clock in and out. I also appreciate having the time clock accessible on both the store computer and my phone, which is convenient if the phone app is slow. It's straightforward to just type in my name and clock in. The initial setup was easy to learn once someone showed me. **What do you dislike about Gusto?** I still haven't figured out how to review my team's timesheet without searching them. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for scheduling, payroll, and clocking in/out, all in one spot. It makes requesting time off and clocking in/out easy, and I can access the time clock on both my phone and store computer. ### 19. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Julie A. | Chief Administrative Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Gusto?** I love the ability to develop goals and conduct performance reviews. It is a great way to track progress and promote professional growth and development. **What do you dislike about Gusto?** If the goal tracking was more dynamic and gave staff and supervisors the ability to update it regularly and the supervisor be sent an email or some sort of notification that it has been met. RIght now you can enter the goal but there are no clickable boxes to show progression over time. It's just kind of a place to enter it but then that's it. You can make updates to it but it's not alerting anyone and I have noticed that the staff isn't regularly keeping up with it because it has some improvement to be a valued tool for growth. **What problems is Gusto solving and how is that benefiting you?** Payroll taxes ### 20. Gusto is the BEST. **Rating:** 5.0/5.0 stars **Reviewed by:** Jen A. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Gusto?** Gusto has made payroll super easy for our small organization. We have payroll on auto-pay, and it's wonderful to never have to worry about it. It is accurate and runs on time every pay period. It's also made paying contractors and sending them 1099s very easy. We are big fans! **What do you dislike about Gusto?** No complaints. As we grow, we plan to also add the benefits and paid time off tracking features. **What problems is Gusto solving and how is that benefiting you?** We never have to think about whether payroll will run on time or be accurate. With Gusto, it's always on time and accurate. It's also so easy to pay contractors and to issue them their 1099s at the end of the year. **Official Response from Samantha Castro:** > Hi, Jen. Thank you for sharing your positive experience with Gusto! We're glad to hear that our payroll and contractor payment features have been so beneficial for your organization. We're excited to support you as you expand and add new features. ### 21. Easy and super useful **Rating:** 5.0/5.0 stars **Reviewed by:** Zafar A. | Corporate HSE Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Gusto?** It is still very comfortable to navigate through the platform, and also it becomes mobile friendly. And the most important thing is the platform they still have a very good startup with greeting you in its own very good way, it will make you a bit happier, for the rest of the day **What do you dislike about Gusto?** Still not much challenges were faced. Few times had mistakes with payrolls and support team was friendly and guided through to fix the problems. **What problems is Gusto solving and how is that benefiting you?** Gusto was used to pay our contractors payroll. And options in plan gives for Gusto users right working tool. Adding of contractors is a very easy and time saving. ### 22. Everything you need with a user friendly experience **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Patent Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Gusto?** I think its pretty easy to find w2 and paychecks which I seem to constantly need and dont need to go through the hassle of asking my boss. The ability to access these especially very old ones is great. **What do you dislike about Gusto?** I feel like thre is so many features I do not access because I just dont know about or feel comfortable because am I supposed to be using them for my benefit or is it fluff to sell things. For isntance cash flow. **What problems is Gusto solving and how is that benefiting you?** I like to see how much money I make each period in comparison to previous periiods so it is easy to go back each time and look at how much money I received and then compare it ### 23. Effortless Payroll Management with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Gusto?** I find it easy to manage all aspects as an employee, such as knowing when holidays are coming up, when I will get paid next, and being able to look back at past pay stubs. I really appreciate the ability to do all this on my own without having to reach out to someone else. **What do you dislike about Gusto?** This is so minor, but one thing that I don't really care for is when I'm approving employees' vacation time. I can't see in the same window if any other employees have vacation around that time just to be able to see that full view. **What problems is Gusto solving and how is that benefiting you?** Gusto helps us with payroll, maintaining 401(k) plans, and allows employees to self-regulate vacations. It's easy for me to access holiday schedules, pay stubs, and manage time-off without needing others' assistance. ### 24. I work at a small-sized company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Gusto?** One thing I’ve noticed is how easy Gusto makes it to keep track of everything in one place. Whenever I need an old paystub, tax document, or payroll record, I know exactly where to find it without digging through emails. The pay notifications are also helpful. it’s nice that the platform feels straightforward and not overly complicated. **What do you dislike about Gusto?** I would definitely recommend it for small companies. If I had to suggest one improvement, it would be making some of the payroll and tax information easier to understand for employees who are not familiar with HR or payroll terminology. A few more explanations or quick guides within the platform could make it even more user-friendly. Other than that, I haven't really encountered any major issues. **What problems is Gusto solving and how is that benefiting you?** Gusto is a simple to use platform for employees trying to access and organize their payrolls. I find it extremely convenient to use in a busy lifestyle where I do not have time to organize important documents such as paystubs, W2s and other related documents. **Official Response from Chelsea B:** > Hello there, We're glad to hear that you find Gusto's platform convenient and easy to use for organizing your paystubs and other documents. We strive to provide a user-friendly experience for all our customers. -Chelsea B Gusto Client Relations Team ### 25. Simple, Comprehensive, and Supportive for Growing Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Jada P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Gusto?** I continue to appreciate how Gusto provides an all-in-one platform for managing both contractors and W-2 employees. Beyond payroll, I value the integrated HR features, including hiring resources, performance management tools, onboarding support, and employee learning resources. The platform is intuitive, saves time, and makes it easier to manage the administrative aspects of running a business without needing multiple systems. I also appreciate the transparency and ease of access to important employee and payroll information. **What do you dislike about Gusto?** Overall, my experience with Gusto has been very positive. If there is one area that could be enhanced, it would be providing more guidance around multi-state tax setup and compliance requirements during the onboarding process. While I understand these regulations can vary significantly by state and may not be entirely within Gusto's control, having access to more specialized educational resources or expert support for state-specific tax questions could be helpful for new business owners navigating the setup process. **What problems is Gusto solving and how is that benefiting you?** Gusto helps me to hire individuals as I need to grow my business. Gusto has allowed me place myself on the payroll as well. Gusto provides access to HR-related tools that have helped with the hiring, evaluation, and benefits and taxes processes. ### 26. I have been using Gusto for 5 years and I have zero reason to change that. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Gusto?** Gusto has truly transformed our business operations. The automated payroll feature is a standout, saving us valuable time and providing total peace of mind that our team is always paid punctually. Additionally, the seamless integration with QuickBooks makes accounting and reconciliation completely effortless. Handling reimbursements has also become incredibly straightforward, eliminating chaotic spreadsheets and endless email chains. Ultimately, Gusto has streamlined our back office, making it vastly more efficient and stress-free. **What do you dislike about Gusto?** While my overall experience with customer service has been positive, the wait times can occasionally be quite long. Additionally, onboarding a new employee in a state where we aren't currently registered is a cumbersome process. If Gusto could streamline the setup with local tax authorities to make multi-state onboarding easier, it would drastically improve the user experience. **What problems is Gusto solving and how is that benefiting you?** Gusto makes onboarding a breeze. My favorite feature is the auto payroll. This saves us time every week with both the processing and reconciling via the Quickbooks integration. ### 27. User-Friendly Payroll with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan M G. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Gusto?** I like using Gusto for payroll because it makes it easier than calculating all the deductions myself. I really appreciate the ability to chat with an actual person to get an answer, which is super helpful. Additionally, the ease of use is nice. Its pretty simple UI design makes it intuitive. **What do you dislike about Gusto?** I wish Gusto had more features, especially with journal entry changes in accounting software, like using manual checks in different accounts than direct deposits. I find the process of handling employee leave cumbersome as I'd prefer an option to mark an employee as inactive instead of skipping them on each payroll. The benefits and deductions setup feels backwards because I have to add the first one through the deductions tab and then can manage everything from the employee page afterward. It would be simpler if everything could start from the same spot. **What problems is Gusto solving and how is that benefiting you?** Gusto makes payroll easier by calculating deductions for me. I like that I can chat with a real person for answers. Its simple UI is intuitive and easy to use. ### 28. Great support, great fee schedule, great user interface! **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy T. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Gusto?** The ability to go into a submitted payroll and make changes now without having to cancel the entire payroll and redo it is definitely a game changer! **What do you dislike about Gusto?** We use classes in QBO. I would like the ability to set a class code for the journal entries that Gusto makes in QBO so I don't have to go into every line and add the class. **What problems is Gusto solving and how is that benefiting you?** Payroll is easy to do and easy to submit. I spend much less time doing payroll than I used to with QB Online. Onboarding is a breeze because Gusto walks you through setting up new employees and ensures you are complying with state and federal laws for hiring. ### 29. User-Friendly Payroll Solution with Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Gusto?** I like how user-friendly Gusto is. I know exactly where to go to find what I am looking for. It's straight to the point, neat, and enjoyable to use. I can also see all my documents and benefits, which is great. Gusto is much more user-friendly and easy to use compared to the previous software we used. The initial setup of Gusto was very easy, and I am very satisfied with my experience. **What do you dislike about Gusto?** I am very satisfied with my experience and don't have anything to dislike. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for timesheets, requests, contact info, and org structure, and I love its user-friendliness and neat layout. It's easy to find what I need and manage documents and benefits. ### 30. Seamless Payroll with Unmatched Support and Simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney P. | People & Culture Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Gusto?** Gusto support is amazing. They are always available and always helpful, which I really appreciate during challenging situations. I also like the simplicity of the platform, as it saves time with no need for staff to constantly ask questions or troubleshoot. It just makes sense and allows me to focus on what matters most. The time-saving features are a big help, especially since I'm an HR department of one managing a large team and volunteer force. **What do you dislike about Gusto?** I wish there was more flexibility in benefits management when you're not using Gusto's benefits. **What problems is Gusto solving and how is that benefiting you?** Gusto makes payroll and administrative tasks much easier compared to our previous systems, like ADP or Rippling, which were problematic. Its time-saving features allow me to focus on what matters most, and it's easier for both administration and staff. ### 31. Efficient Time Tracking with Minor Glitches **Rating:** 4.5/5.0 stars **Reviewed by:** Gabby O. | Program Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Gusto?** I use Gusto to clock in and out of work and request time off. I like that I can go back in and add or change hours after work, which makes things more efficient for me. Gusto is super helpful for adding hours, clocking in, and it also gives me my W-2 and keeps track of hours and overall pay. These features make it easier for me to track my hours and pay. The initial setup was very easy and took about 5 minutes. I love Gusto! **What do you dislike about Gusto?** I wish that it was a little easier to log my hours. Sometimes there is a glitch where I will type in my hours and then it changes them. This glitch happens almost every time I log hours. Maybe just letting me type the timing would be better. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to clock in and out, request time off, and manage my hours and pay. It makes tracking my hours and pay easier, provides my W-2, and allows me to adjust hours after work, improving efficiency. I have used gusto at every agency I have worked for so it trakcs my accounts across jobs. I love this about it! ### 32. Simple and reliable way to receive and track my payments **Rating:** 5.0/5.0 stars **Reviewed by:** Solange S. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Gusto?** What I like best about Gusto is how easy it is to track my payments. I can see my pay history, upcoming payments, and tax documents all in one place without having to ask my employer for anything. The direct deposit is reliable and always arrives on time, which gives me peace of mind. I also appreciate how clean and simple the platform looks ,everything is organized and easy to understand, even if you’re not familiar with payroll systems. **What do you dislike about Gusto?** One thing I dislike about Gusto is that there are limited customization options for notifications, so sometimes I would like more control over how and when I receive updates. Also, some sections, like tax documents or payment details, can take a few extra clicks to find at first. It’s not a major issue, but improving navigation and making certain information more accessible would make the experience even better. Overall, these are small inconveniences compared to how reliable and easy the platform is to use. **What problems is Gusto solving and how is that benefiting you?** Gusto solves the problem of having to manually track payments, pay stubs, and tax documents. Instead of asking my employer for payment records, everything is available in one place, including my pay history and tax forms. This makes it much easier to stay organized and manage my financial records. It also makes payments more reliable through direct deposit, so I know exactly when I will get paid. I receive notifications and can see payment details clearly, which gives me peace of mind and helps me plan my finances better. Additionally, having access to my pay stubs and tax documents anytime is very helpful, especially during tax season. Gusto saves time, reduces confusion, and makes receiving and managing my payments simple and convenient. ### 33. Seamless Payroll Management with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Gusto?** I really appreciate how user-friendly Gusto is, making navigation through the platform very simple. The platform streamlines HR and Payroll tasks effectively for me, especially in helping me keep track of my pay schedule and understanding when I am getting paid. Filling out my hours is notably straightforward, and I'm always informed about when I can change or edit my benefits, which I find extremely helpful. I find it very valuable that I can monitor changes to my pay—it's easy to see when my pay increases or decreases. Additionally, the setup process was seamless and easy to manage. Overall, I really like the system and its ability to cater to my HR and payroll needs efficiently, which is why my team preferred Gusto over our previous product, UKG. I even rate my likelihood of recommending it to others a solid 10. **What do you dislike about Gusto?** I like everything about the system so I wouldn't say anything **What problems is Gusto solving and how is that benefiting you?** Gusto simplifies my pay schedule management, making hour logging and benefits adjustments easy. It's user-friendly, facilitates effortless pay tracking, and increases my efficiency in understanding compensation changes. ### 34. Easy Direct Deposit Setup and Smart Rainy Day Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Eden K. | State Legislative Affairs Assiociate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Gusto?** I like the ease of setting up direct deposit. I also appreciate the breakdown of paystubs and how you can set up partial deposits into different accounts. I have utilized the "Rainy Day" savings and I like that it auto-deducts from my paychecks. I also appreciate that Gusto hosts multiple "companies" on my profile. Whether I'm an employee or a contractor, it's all in one place. **What do you dislike about Gusto?** There isn't much that I dislike about Gusto. However, I recently started using the time tracking tool and I'm not a fan of how we can't input hours in the future. For example, if it's a Monday but I know what I will be doing on Friday, I would like to be able to record those hours for Friday ahead of time. **What problems is Gusto solving and how is that benefiting you?** I work short-term and seasonal jobs from time to time. Recently, some of those companies have started using Gusto and it's made my life so much easier. There's no more going to pick up a physical check or tracking payments through platforms like Paypal. Instead, I can link my existing Gusto account to the company and get paid by direct deposit. I have also benefitted from the tax and documenting features that alert me when personal information is needed and when tax documents are ready. I no longer need to keep an eye out for tax documents in the mail. ### 35. Streamlined Payroll, Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Civil P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Gusto?** I like that Gusto is user-friendly and helps me efficiently pay my employees and contractors. The software is organized and easy to use, with things in their right place. I appreciate the chat feature, as it allows me to quickly connect with a representative whenever I have questions, which is very helpful for a small business owner like me. Being able to chat while multitasking on administrative tasks is extremely valuable, as it saves me from scheduling a phone call and helps keep my business practice organized and efficient. **What do you dislike about Gusto?** Sometimes I have to fiddle around to find out how to pay my payroll. The employee payroll is pretty much easy, but the contractors, US-based and non-US based, is a little harder to navigate. **What problems is Gusto solving and how is that benefiting you?** Gusto helps me stay organized by efficiently managing payroll and tax deductions automatically. It's user-friendly, making the process easy and aligned with calendar dates. ### 36. Gusto Makes Payroll Compliance Simple, Fast, and Stress-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Gusto?** Payroll and everything that goes along with it can be very intimidating. It's not just making sure our people get paid. It's making sure that the government does too and you remain in compliance. I own a marketing agency and have a background in accounting and finance, but the concept of knowing what needs filed and when and to who gave me a ton of anxiety. But Gusto has made the process so simple after signing up. We've been with them long enough that I forget what that process was exactly, but I know it was easy enough that we've never had any issues with things not getting where they needed to be. The customer support has always been super fast and understands exactly what we are looking for when we ask - after all, we aren't HR specialists. I am thankful that I found a tool that is easy to use, implement and integrate. Can't imagine using anything else. **What do you dislike about Gusto?** I don't have anything negative to say. If anything - because I feel like nothing is perfect - finding my W3's took some getting used to, but now I can get where I need to go quick. **What problems is Gusto solving and how is that benefiting you?** I don't have to know who I have to file with and when and how because Gusto handles all of that on the backend for me. I can always figure out ways to get our people paid, but the compliance, and knowing that it is done properly, relieves a lot of my anxiety. ### 37. User-Friendly Payroll That Streamlines Onboarding and Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle L. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Gusto?** We’ve had a great experience working with Gusto. Their platform is incredibly user-friendly and intuitive, which makes managing payroll much less stressful than it has been with other systems we’ve used in the past. Everything is clearly laid out, and even team members who aren’t especially tech-savvy can navigate it with ease. Onboarding new employees is seamless. The process is straightforward, efficient, and saves our administrative team a significant amount of time. New hires are able to complete their information without confusion, and we can easily track what’s been submitted and what’s still pending. Running payroll is just as simple. It’s easy to review, approve, and make adjustments when needed. The system allows us to quickly catch errors, make changes, and feel confident everything is accurate before finalizing. That level of control and transparency has made a big difference in our workflow. Overall, the platform has streamlined our payroll process, improved efficiency, and reduced administrative headaches. I would absolutely recommend them to any business looking for a reliable, easy-to-use payroll solution. **What do you dislike about Gusto?** Honestly, there isn’t anything I dislike about Gusto thus far. The platform has consistently worked well for our team, and we haven’t run into any significant issues or frustrations. In fact, our experience has been so positive that we’ve expanded our services with them and even started using their built in 401k plan, Guideline. The transition was smooth, and having payroll and retirement services integrated in one system has made things even more efficient for our team. Overall, it’s been a reliable, streamlined solution that continues to meet our needs. **What problems is Gusto solving and how is that benefiting you?** This platform has helped us solve several operational challenges. Setting up and integrating our 401(k) plan was much smoother than we anticipated. Having it connected directly to payroll eliminates manual tracking, reduces the risk of errors, and saves our team a significant amount of administrative time. Everything flows seamlessly, which gives us confidence that contributions and reporting are accurate. It has also streamlined how we manage employee time-off requests. The system makes it easy for employees to submit requests, and for managers to review and approve them quickly. We have clear visibility into accruals, balances, and scheduling, which helps prevent miscommunication and scheduling conflicts. Overall, it has simplified processes that used to require multiple systems or manual tracking, making our operations more efficient and organized. ### 38. Effortless, Intuitive HR & Payroll Automation with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** David P. | Workforce & Project Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Gusto?** What I like most about Gusto is how effortless and intuitive it makes HR and payroll tasks. The platform is clean, modern, and easy for both admins and employees to navigate. Onboarding new hires is especially smooth — from sending offer letters to collecting tax forms and setting up direct deposit, everything is organized in one place and automated. I also love that Gusto handles all the tax filings and compliance behind the scenes. It removes so much stress from payroll processing, and I never have to worry about missing deadlines or making manual calculations. The employee self‑service features are another huge win. Team members can update their info, access pay stubs, review benefits, and manage documents without having to ask HR for help — which saves everyone time. Overall, Gusto combines simplicity, automation, and great design in a way that makes HR tasks feel easy instead of overwhelming **What do you dislike about Gusto?** • Limited customization in certain HR features Some workflows—like onboarding templates, permissions, or document management—feel more rigid than they need to be. You sometimes have to work within Gusto’s structure instead of tailoring things fully to your organization. • Customer support can be slow during busy times Support quality is generally good, but response times can lag, especially around quarter‑end or tax season. Waiting for help when dealing with urgent payroll questions can be stressful. • Reporting options could be more robust The basic reports work fine, but deeper analytics, custom fields, or multi‑period comparisons are more limited than in some other HR systems. It can take extra steps to get the exact data you want. **What problems is Gusto solving and how is that benefiting you?** Gusto has helped streamline several major HR and payroll challenges that used to take a lot of manual time and effort. One of the biggest improvements is automated payroll and tax compliance. Instead of chasing deadlines, calculating withholdings, or worrying about filings, Gusto handles the heavy lifting behind the scenes. This reduces errors and gives me peace of mind knowing everything is done correctly and on schedule. Another major problem Gusto solves is employee onboarding. Collecting documents, sending out tax forms, setting up direct deposit, and ensuring new hires have everything they need used to be a patchwork of emails and PDFs. Now the entire process is centralized and automated. It creates a smoother experience for new employees and saves a significant amount of administrative time. Gusto also simplifies HR recordkeeping and employee self‑service. Team members can update their own information, access paystubs, view PTO balances, and complete onboarding tasks without needing HR involvement. This reduces interruptions, keeps information accurate, and empowers employees to manage their own data. Finally, Gusto helps solve the issue of inconsistent or fragmented HR workflows. Having payroll, benefits, onboarding, and documents all in one platform has made everything more organized and easier to track. That consistency has improved accuracy, reduced duplicate work, and created a cleaner process overall. ### 39. Comprehensive HR Solution with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Caleb B. | Head of People & Operations + Lead Gen, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Gusto?** I like Gusto's all-in-one simplicity, combining payroll, benefits administration, and HR in one clean interface. Running payroll takes just a few minutes, and onboarding new hires is seamless with digital offer letters and paperwork. I also appreciate the employee self-service portal, which reduces the number of questions I get from the team. The automatic tax filings are a huge time-saver, as I never have to worry about missing a deadline. Gusto's accurate payroll running every two weeks with direct deposit and handling multi-state compliance automatically is crucial for my company. We are able to offer competitive health, dental, and vision plans through Gusto's broker marketplace, which is critical for hiring top talent. The HRIS piece keeps all employee records, PTO tracking, and org charts in one place rather than scattered spreadsheets. Additionally, the integration with QuickBooks Online for accounting reduces a lot of manual data entry, and the Gusto bot setup for PTO notifications in Slack is very helpful. The initial setup was surprisingly straightforward, with a guided workflow making it hard to miss anything important. **What do you dislike about Gusto?** A few areas could use improvement. First, the reporting functionality is fairly basic - I often have to export data to Excel to do any meaningful analysis. Second, the time tracking module feels like an afterthought; we ended up using a separate tool for that. Third, customer support wait times can be frustratingly long during peak periods like year-end. Lastly, the platform can be slow to add features that competitors already have, such as more robust performance review tools and better integrations with popular ATS platforms. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to simplify payroll, benefits, and HR tasks. It saves time with automatic tax filings, digital onboarding, and a self-service portal. It helps us stay compliant effortlessly and offers competitive benefits, crucial for talent attraction. ### 40. I switch all my clients over to Gusto. **Rating:** 5.0/5.0 stars **Reviewed by:** Cate H. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Gusto?** I have found Gusto to be the superior solution when when it comes to managing payroll for my clients. Not only is their system and software fantastic, but their customer service is top notch. I have dealt with other payroll providers whose customer service folks have no idea how to help. With Gusto, no matter who I talk to, they are all knowledgeable and able to solve my problems. I have immense faith in them to help me and get to the bottom of things any time I reach out and that alone would keep me with their system. Additionally, I have always been impressed with how proactive they are. Where other payroll systems catch things like changes in tax rates months later, causing headaches, missed payments, and fees... Gusto is literally the one telling ME there has been an change in a tax rate. They also prompt things like end of year reviews for W-2s and 1099s with tasks on my dashboard, meaning that they help me get everything done. I love Gusto and I switch all my clients over to it. It is seriously the best payroll product I've ever used. **What do you dislike about Gusto?** The only client I've ever had use Gusto that didn't love it was a client who required some really complex mapping to their chart of accounts for the purpose of job costing to construction. I'm not even sure this is Gusto's fault rather than the customers unwillingness to change a system that was already in place. The mapping for automatically syncing information to Quickbooks can be a little confusing if you have a lot of benefits, but for most purposes it's straightforward and meets the needs. Other than that, I truly can't think of any other complaints I have! **What problems is Gusto solving and how is that benefiting you?** Gusto allows me to easily run payroll for all clients employees. They also allow me to offer contractor bill payment services (which is so easy with Gusto). This allows me to offer this as a higher ticket service while using Gusto to make performing the work a breeze. ### 41. Gusto is the friendliest payroll platform ever for me and my employees **Rating:** 5.0/5.0 stars **Reviewed by:** Jim R. | Head of Operations USA, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Gusto?** Gusto communicates information about my income in an easy to understand format. It is versatile in that it allows me to allocate my pay to different accounts. I use an account for companies that I have auto payments set up with and Gusto deposits into my different accounts so I know funds are available when payments are due. **What do you dislike about Gusto?** Track expenses for year end tax returns and keep me informed that my withholding won’t result in my owing taxes. **What problems is Gusto solving and how is that benefiting you?** Payroll, payroll taxes, employee time tracking, and organizing PTO and benefits. The integration with Guideline is a huge benefit as well. ### 42. Fast, Clear, and Always Accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Lizette H. | Case Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Gusto?** My favorite thing about Gusto is how straightforward it is. I get payday notifications, direct deposits hit on time, and I can update my info without having to ask HR.” **What do you dislike about Gusto?** I have not ran into any dislikes about Gusto. I find app very easy to navigate. **What problems is Gusto solving and how is that benefiting you?** Gusto solves the problem of confusing or unreliable payroll by making everything automatic, on time, and easy to access. As an employee, this benefits me because I can clearly see my pay breakdown, download tax forms whenever I need them, and update my information without having to go through HR. Overall, it saves time, reduces errors, and gives me confidence that my paycheck and personal details are always accurate and available. ### 43. Exceptional UX, Perfect for Contractors **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin K. | UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Gusto?** I've been using Gusto for a while now, and it's genuinely one of the best HR tools I've used compared to other clunky employee portals out there. Ease of Use The UI is clean, modern, and easy to navigate. Whether I'm checking pay stubs, accessing documents, or clocking hours, everything is right where you'd expect it to be. Nothing feels buried or overcomplicated, which makes a huge difference on a busy workday. Ease of Implementation Onboarding was surprisingly painless. Setting up my I-9 and other required forms was self-guided and step-by-step, so I didn't have to wait on HR to process anything manually. I could enter my own info, e-sign documents, and track my progress all in one place. Number of Features Gusto packs a lot into one platform, including time tracking, document management, payroll visibility, and benefits enrollment. Having everything in a single app saves a ton of time and back-and-forth. One Thing to Watch Out For The one hiccup I ran into was with time tracking defaults. My weekly hours were set to 15, which caused my hours to flag as overtime right away. For contractors, a default of 20 or 40 hours would make much more sense. It's a minor fix but worth checking your settings upfront to avoid any payroll confusion! **What do you dislike about Gusto?** The main thing that threw me off was the default weekly hours setting in the time tracking feature. It was set to 15 hours, which meant my logged hours were showing up as overtime right away, which was confusing, especially as a contractor where 20 or 40 hours is the norm. It took a bit of digging to figure out what was causing it, and I wish the setup process had flagged this or prompted me to confirm my weekly hours threshold upfront. It's honestly a small fix, but it did cause some initial confusion around my pay. Outside of that, I don't have many complaints, it would just be great to see smarter defaults tailored to different worker types, like full-time employees vs. contractors, to avoid this kind of mix-up from the start. **What problems is Gusto solving and how is that benefiting you?** Gusto solves the headache of managing HR paperwork and payroll as an employee. Instead of chasing down HR for documents or waiting on manual processing, everything is self-serve and in one place. My onboarding forms, pay stubs, time tracking, and benefits are all accessible instantly, which saves a lot of back and forth. It also removes the stress of wondering if my hours are being logged correctly or if my documents were received. For someone joining a new company, that peace of mind is genuinely valuable and makes the whole experience feel professional and organized from day one. ### 44. An Intuitive HR Platform That Scales with Your Team **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole N. | Business Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Gusto?** We have found Gusto to be a highly intuitive and reliable payroll and HR platform. One of the most helpful aspects is the ease of use—for both administrators and employees. Payroll processing is straightforward, reporting is customizable, and the interface is clean and user-friendly. Gusto’s onboarding tools are particularly valuable, allowing new hires to complete all required documentation electronically, which streamlines our internal processes. The integration of benefits administration, time tracking, and payroll in one system reduces manual work and helps ensure accuracy. Customer support has also been responsive and helpful when needed. Overall, Gusto simplifies payroll and HR administration while providing transparency and efficiency for both the employer and employees. Implementation was straightforward and efficient. The onboarding process was well guided, and the system setup for payroll, benefits, and employee profiles was intuitive. For a small to mid-sized organization, Gusto makes it easy to transition without requiring significant technical resources. Gusto is used regularly across our organization. Administrators use it consistently for payroll processing, reporting, onboarding, and benefits management, while employees access it for pay stubs, tax forms, benefits enrollment, and time tracking. It has become a central platform for day-to-day HR operations. Gusto integrates well with common accounting and benefits platforms, which helps streamline workflows and reduce manual data entry. The integrations are generally smooth, though some more complex or niche systems may require additional configuration or workarounds. **What do you dislike about Gusto?** While Gusto is generally user-friendly, there are a few areas that could be improved. One limitation is flexibility—certain workflows (such as contractor classifications, time tracking nuances, or benefit eligibility rules) can feel somewhat rigid and not fully customizable to more complex organizational needs. Reporting, while functional, can sometimes require building custom reports to extract specific data, and advanced reporting capabilities are not as robust as some larger HRIS platforms. Additionally, support response times can vary depending on the complexity of the issue, and resolving more technical matters may take longer than expected. For growing companies with increasingly complex HR, compliance, or multi-state requirements, Gusto may lack some of the deeper functionality offered by enterprise-level systems. **What problems is Gusto solving and how is that benefiting you?** Gusto helps us streamline and centralize payroll, benefits administration, onboarding, and compliance management. Prior to using Gusto, many of these processes required manual tracking and coordination across multiple systems. Gusto consolidates these functions into one platform, reducing administrative burden and minimizing the risk of payroll or compliance errors. The platform also improves transparency for employees by giving them direct access to pay stubs, tax forms, benefits information, and time tracking. This reduces back-and-forth communication and allows our team to focus on higher-value operational priorities rather than routine administrative tasks. Additionally, Gusto supports compliance with state and federal payroll requirements, helping ensure timely tax filings and accurate recordkeeping—critical for a growing organization. ### 45. User-Friendly Payroll with Outstanding Support—Gusto Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Karen G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Gusto?** We’ve had a wonderful experience using Gusto for payroll. The platform is incredibly easy to use, intuitive, and streamlined, which makes managing payroll feel simple instead of stressful. Everything is laid out clearly, and making updates or changes is straightforward. What really sets Gusto apart, though, is their customer support. Anytime I’ve called in with a question or needed help adjusting something in our account, their team has been knowledgeable, patient, and genuinely helpful. It’s such a relief to know there’s real support behind the software when you need it. And I can’t leave this out, the little pig icon is absolutely adorable. It’s a small detail, but it makes the whole experience feel friendly and approachable. Highly recommend Gusto to any small business owner looking for reliable, user-friendly payroll with great support. **What do you dislike about Gusto?** I haven't had any issues with the product or service **What problems is Gusto solving and how is that benefiting you?** Ease of use for a busy small business owner ### 46. Why Gusto Works for Our Auto Repair Shop **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Gusto?** I really appreciate Gusto’s AI‑powered search feature, which makes it easy to quickly find answers and navigate the platform. When I do need additional help, their customer service team has been excellent—responsive, knowledgeable, and always following up with an email to document the conversation. The payroll process itself is extremely user‑friendly, with customizable earnings, smooth off‑cycle payroll options, and an intuitive interface that makes managing payroll simple and efficient. **What do you dislike about Gusto?** The only challenge we’ve experienced is that Gusto offers many optional add‑on services per employee, which can make it difficult to quickly understand what is included versus what is an extra cost. A more streamlined view or clearer breakdown of required vs. optional services would make the platform even easier to navigate. **What problems is Gusto solving and how is that benefiting you?** Payroll is time‑consuming, error‑prone, and legally risky — especially with hourly techs, overtime rules, sick leave accrual, and California labor laws. Gusto solves these problems by automating payroll calculations, handling overtime and meal/rest break compliance, auto‑filing payroll taxes, tracking PTO and sick‑leave balances, and providing direct deposit for employees. ### 47. Reliable Payroll Management with Clear Status Tracking, but Delay Visibility Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Aakarsh M. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2026 **What do you like best about Gusto?** I use Gusto as an employee at a small company to submit timesheets and track payroll status. I’ve been using it for over 12 months and access it regularly (bi-weekly) to log hours and monitor upcoming paydays. What I appreciate most is the clean and intuitive interface. Submitting timesheets is straightforward, and I can easily see whether payroll is in “Processing” status. The dashboard clearly shows the expected payday when payroll is run on time, which helps with personal financial planning. Navigation is simple, and I can quickly move between timesheets, tax documents, and payroll history without confusion. **What do you dislike about Gusto?** One area that could be improved is visibility during payroll delays. If payroll is not processed by the employer on the expected schedule, the upcoming payday sometimes disappears from the dashboard. From an employee’s perspective, it would be helpful if the system displayed a status such as: “Payroll pending employer approval” “Delayed – awaiting processing” Or an estimated updated pay date This would improve transparency and reduce uncertainty. The system works very well when payroll is processed on time, but better delay communication would enhance user confidence. **What problems is Gusto solving and how is that benefiting you?** Gusto simplifies overall payroll tracking and timesheet submission. Instead of manually tracking hours or contacting HR for payroll status, I can independently verify whether payroll is processing and when I can expect payment. It saves time, reduces back-and-forth communication, and provides centralized access to payroll records and tax documents. ### 48. Stress-Free Payroll and HR with Gusto **Rating:** 5.0/5.0 stars **Reviewed by:** Alex E. | Finance Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Gusto?** What I like best about Gusto is how simple and stress-free it makes payroll and HR. The platform is intuitive and easy to navigate, which saves a lot of time. Everything feels streamlined and well-designed, and whenever I’ve needed help, their support team has been incredibly responsive and helpful. It just makes managing these processes easy. **What do you dislike about Gusto?** I honestly haven’t run into anything I dislike. Gusto has been easy to use, reliable, and well-supported. Any time I’ve had questions, their team has been quick to respond and helpful, so overall it’s been a very smooth experience. **What problems is Gusto solving and how is that benefiting you?** Gusto solves the complexity and time burden of managing payroll, benefits, and HR administration. It streamlines everything into one easy-to-use platform, which reduces errors, saves time, and removes a lot of stress. Instead of worrying about compliance or payroll details, I can focus more on running the business. It’s made these processes much more efficient and reliable for me. ### 49. Intuitive Payroll System with Seamless Execution **Rating:** 5.0/5.0 stars **Reviewed by:** Cory M. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Gusto?** I like how easy and intuitive Gusto is both as an employee-facing tool and for the administrative team. It works so well that I can delegate much of its usage to team members. It's not a perfect tool, but I like it for that. I also really like the ability to request time off and the feature to push documents out to team members for review and signing. Another aspect I appreciate is that it's set up with all the state and federal withholdings, which is very intuitive for a startup. The initial setup was super easy, and once people's information is inputted, it's ready to process on a relatively autonomous basis. **What do you dislike about Gusto?** I think that Gusto is not as price competitive or as good as some other groups in the sense of contractor management. There's other potential competitors that lean more into AI and have a bit more competitive pricing. Or aggregated or group insurance options, not just like the kind of cafeteria small group options. **What problems is Gusto solving and how is that benefiting you?** Gusto streamlines payroll with state and federal withholdings and simplifies tax and regulatory systems. It's intuitive and automates tasks, like time-off requests, freeing resources in a startup. ### 50. The perfect software for a brand new small business **Rating:** 5.0/5.0 stars **Reviewed by:** Jim W. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Gusto?** We are small so we only use a fraction of what they offer, but it still is a great option for payroll and paying contractors. **What do you dislike about Gusto?** Previous Response: I'm on a basic tier for pricing, and I wish some of the advanced tier things were available ala carte. We are small, we have one on payroll and several contractors we pay through Gusto, so upgrading doesn't make a ton of sense for us. **What problems is Gusto solving and how is that benefiting you?** I don't have the knowledge and time to do it myself, so Gusto takes care of all of it for me. **Official Response from Chelsea B:** > Hello Jim, Thank you for sharing your positive experience with Gusto! We're thrilled to hear that you find our software easy to navigate and that it has streamlined your payroll and independent contractor process. We appreciate your feedback regarding the pricing tiers, and we'll definitely take that into consideration for future improvements. If you have any specific features in mind that you would like to see available ala carte, please feel free to reach out to our support team. We're here to help make your experience with Gusto even better. Thank you for choosing Gusto for your small business needs! -Chelsea B Gusto Client Relations Team ## Gusto Discussions - [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) - 4 comments, 7 upvotes - [Poor Customer Support](https://www.g2.com/discussions/32981-poor-customer-support) - 1 comment, 5 upvotes - [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) - 2 comments, 3 upvotes - [how do i work with a company that has such poor customer service ? what alternates are there in market ?](https://www.g2.com/discussions/how-do-i-work-with-a-company-that-has-such-poor-customer-service-what-alternates-are-there-in-market) - 1 comment, 2 upvotes - [NJ 927 in your report line 9 and 10 numbers are missing WHY.](https://www.g2.com/discussions/nj-927-in-your-report-line-9-and-10-numbers-are-missing-why) - 1 comment, 2 upvotes - [View Gusto pricing details and edition comparison](https://www.g2.com/products/gusto/reviews?filters%5Bsentiment_snippet%5D=1568442&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A29%3A36+-0500&secure%5Bsession_id%5D=a11e99a6-69b3-4483-a595-b137031c3b2c&secure%5Btoken%5D=3b0a681828d505df71df26a7f6917e48323808b87274c723b792d69a5f397baa&format=llm_user) ## Gusto Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Android](https://www.g2.com/products/android/reviews) - [Anduril Industries](https://www.g2.com/products/anduril-industries/reviews) - [Aplos](https://www.g2.com/products/aplos/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [April](https://www.g2.com/products/april/reviews) - [April-Ai](https://www.g2.com/products/april-ai/reviews) - [Archy](https://www.g2.com/products/archy/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Basecamp](https://www.g2.com/products/basecamp/reviews) - [Bench](https://www.g2.com/products/bench-2026-02-22/reviews) - [Bench](https://www.g2.com/products/bench-2018-08-06/reviews) - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - [Bïrch (ex. 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[Zoho People](https://www.g2.com/products/zoho-people/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Gusto Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Automation** - Process Automation **Platform Basics** - Interoperability - Performance - Portal **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Platform Basics** - Performance - Portal **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Platform Performance** - Reporting - Application Monitoring **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Platform Administration** - Integrations - Compliance - Reporting **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Platform Functionality** - Document management - Requalification - Compliance - Bid Management - Calendar Management - Invoice Management - Work Order Management - Supplier Management - Inventory Management - Task Management - Compliance Management - Contractor Management - Proposal Management - Safety Management - Communication Management - Contract/License Management - Job Management - Timesheet Management - Lead Management - Template Management - Procurement Management - Subcontractor Management - Workflow Management - Purchase Order Management **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise - Surveys & Feedback - 360 Degree Feedback **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Platform Additional Functionality** - Onboarding - Pre-qualifiation - Onsite Monitoring - Subcontractor Monitoring **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Estimating - Budgeting/Forecasting - Team Collaboration - Scheduling - Accounting - CRM - AI Copilot - Real-Time Updates - Electronic Signature - Real-Time Notifications - Task Scheduling - Multiple Projects - Contractor Database - Qualification Tracking - Project Tracking - Third-Party Integrations - Mobile App - Reporting & Statistics - Billing & Invoicing - Job Costing - Time & Expense Tracking - Equipment Tracking - Approval Process Control - Customizable Forms - Time Tracking - Customizable Reports - Project Time Tracking - Activity Dashboard - Reporting/Analytics - API - Cost Estimating - Alerts/Notifications **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation ## Top Gusto Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,680 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 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