--- title: Gusto Reviews meta\_title: 'Gusto Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Read what the Gusto community has to say about different features, use cases, and pricing models. aggregate\_rating: rating\_value: 4.6 review\_count: 12350 scale: '5' date\_modified: '2026-08-12' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # Gusto Reviews & Product Details Visit Website Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement. By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development. Targeted primarily at small to medium-sized businesses, Gusto addresses the unique challenges faced by organizations that may not have extensive HR departments. The platform is particularly beneficial for entrepreneurs and business owners who seek to establish a solid foundation for their workforce without the burden of managing multiple systems. Gusto's features are designed to support various use cases, including onboarding new employees, administering payroll, and managing employee benefits, making it a versatile tool for any growing business. One of Gusto's key features is its payroll management system, which automates calculations and tax filings, ensuring compliance with federal and state regulations. This not only saves time but also reduces the risk of costly errors. Additionally, Gusto offers competitive compensation tools that help businesses benchmark salaries and create attractive compensation packages, which can be crucial for attracting and retaining top talent. The platform also includes benefits administration, allowing employers to offer health insurance, retirement plans, and other perks seamlessly. Moreover, Gusto provides a wealth of management resources, including templates and guides for performance reviews, employee handbooks, and compliance checklists. These resources empower business owners to foster a positive workplace culture and ensure that their teams are well-informed and engaged. Gusto's commitment to customer support further enhances its value, as users can access expert guidance to navigate the complexities of HR management. In summary, Gusto stands out in the HR software category by offering an all-in-one solution that meets the diverse needs of businesses. With its modern features, user-friendly interface, and robust support, Gusto enables organizations to nurture their teams effectively, ensuring that both employees and the business can thrive together. * * * Product Website Gusto Seller [Gusto](https://www.g2.com/sellers/gusto) Discussions [Gusto Community](https://www.g2.com/products/gusto/discuss) Languages Supported English Solution Type All-in-One Overview by Ryan Quiel Show More ## Pricing Pricing provided by Gusto. ### Simple Plan Starting at $49.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/gusto/pricing) ## Gusto Integrations (145) What do users say about integrations? 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Image") Greenhouse ](https://www.g2.com/products/greenhouse/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Guardian ](https://www.g2.com/products/alert-enterprise-guardian/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Guideline ](https://www.g2.com/products/guideline-guideline/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gusto 401(k) ](https://www.g2.com/products/gusto-401-k/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Harvest ](https://www.g2.com/products/harvest/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Hubstaff ](https://www.g2.com/products/hubstaff/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Human Interest ](https://www.g2.com/products/human-interest/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") INNERGY ERP ](https://www.g2.com/products/innergy-erp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit QuickBooks ](https://www.g2.com/products/intuit-quickbooks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") isolved ](https://www.g2.com/products/isolved/reviews)[ 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Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho People ](https://www.g2.com/products/zoho-people/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 4/14/2026 "User-Friendly UI, But Limited Customization and Overnight Shift Payroll Support" 2/5 What do you like best about Gusto? The UI is quite simplistic and user-friendly. I'm able to save time by searching what I'm looking for in the search bar, whether it's people or tasks that I want to complete. Customer support is also quite responsive ever since Dylan joined - I also like how we can utilize the HR resource as well whenever we have HR related questions. It integrates with Deputy quite well, at times. Review collected by and hosted on G2.com. What do you dislike about Gusto? Because it's simplistic, there's a lack of customization to tailor towards. company of our size. We have over 300 employees and we're quite unique in a sense where we're 24/7. We have to use a different timekeeping system because Gusto isn't able to support overnight shifts. When it comes to running payroll, I'm not able to add columns, such as non-worked holiday hours so that it simplifies the paystubs and breaks it down for the employees. The Gusto Wallet app has a breakdown of the paycheck's hours but this leads to often confusion when using sick-time or PTO because it doesn't show it on there, so often times the employee does not believe they were paid. I don't really prefer the layout of how the performance feature looks as well. Review collected by and hosted on G2.com. What problems is Gusto solving and how is that benefiting you? We were previously using a PEO and we had to find a system that was able to be our HRIS system. It does the job where it really did simplify payroll - we're able to export the hours from Deputy, although there are often time errors. The main issue was honestly timekeeping that we had. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Isaac M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isaac M.") IM Isaac M. Food Service Coordinator Small-Business (50 or fewer emp.) 4/3/2026 "Slow Clock-In Process, Needs Deduction Fixes" 1.5/5 What do you like best about Gusto? I like that I can clock my hours without having to do another step to send them to my supervisor. I also appreciate being able to see my paystub. Review collected by and hosted on G2.com. What do you dislike about Gusto? Gusto doesn't have an efficient way to clock in or clock out, especially on the app, which requires logging in and waiting for it to load. The overall process takes about 15 seconds at its fastest. I'd like a way to clock in without having to log in immediately. Additionally, the deductions on the paystub do not add up year-to-date. Each monthly deduction seems to be counted as new, leading to a list of 60 deductions by the end of the year, rather than being aggregated. Also, setting up Gusto took too long. Review collected by and hosted on G2.com. What problems is Gusto solving and how is that benefiting you? I use Gusto to clock hours without needing an extra step to notify my supervisor. However, it needs improvement in loading speed and accuracy of paystub deductions, which don't add up correctly over time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Small-Business (50 or fewer emp.) 3/24/2026 "Easy Payroll, but Slow Chat Support, and Nightmarish Benefits Management" 1.5/5 What do you like best about Gusto? I like that using Gusto means I can sign in and run payroll on my own. Review collected by and hosted on G2.com. What do you dislike about Gusto? Things I dislike about Gusto: -constant pop ups trying to sell me services I don't want or need (I also dislike that they come back after I x them out) -whenever I need to find something I need to chat with someone to figure out what report to run and that is often super time consuming. It's an AI bot that I chat with first now which is always a waste of time because they never have useful information. -contacting Gusto via chat takes forever and often turns into a third party needing to reach out via email to answer my question, which means it isn't ever a quick process to accomplish what I need to do -I tried Gusto benefits and it was so awful that I canceled before using it for a full year. We would have had a lapse in benefits if I didn't take over managing the benefits at the very end of open enrollment. There was no apology or follow through, and the account manager was horrible at communicating. -submitting quarterly tax and wage reports or other notices feels more complicated and antiquated than it needs to be Review collected by and hosted on G2.com. What problems is Gusto solving and how is that benefiting you? Gusto seems good at running payroll, and it's nice that I don't need to pay an accountant to do that for me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan W.") DW Dan W. Mid-Market (51-1000 emp.) 3/27/2026 "Effective Payroll Solution, but Lacking Customer Support" 1.5/5 What do you like best about Gusto? I like that Gusto does a good job filing taxes on our behalf, which means I don't have to think about it and can do other things. The initial setup of Gusto was easy. Review collected by and hosted on G2.com. What do you dislike about Gusto? Customer support is a zero. Gusto didn't pay my contractors what they were owed in a timely fashion, wouldn't get on the phone with me to resolve it, and after they did get on the phone, they only resolved part of it. My contractors were negatively affected, partly because their legacy system had an error. Switching providers ASAP Review collected by and hosted on G2.com. What problems is Gusto solving and how is that benefiting you? Gusto helps with paying my employees and contractors and filing taxes where we operate. I like that it files taxes on our behalf, so I don't have to think about it, and I can focus on other things. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Zak S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zak S.") ZS Zak S. HR Director Mid-Market (51-1000 emp.) 12/2/2025 "Limited Multistate and Global Payroll Support Hinders Scalability" 1.5/5 What do you like best about Gusto? Gusto has a simple, user-friendly interface and does a good job handling basic U.S. payroll for small teams. The platform is straightforward, easy to set up, and works well for standard payroll runs and benefits administration. The UI is clean, and most day-to-day tasks are easy to complete without extra training Review collected by and hosted on G2.com. What do you dislike about Gusto? Gusto is not well suited for companies operating in multiple states or countries. Managing state tax registrations and multistate payroll can become complicated, and the platform lacks the depth needed for global teams. It works for simple setups but does not scale well as payroll becomes more complex. Review collected by and hosted on G2.com. What problems is Gusto solving and how is that benefiting you? Gusto helped with straightforward U.S. payroll and benefits administration. It simplifies basic payroll processing, onboarding, and tax filings for small teams, and acts as a simple way to run recurring payroll without needing a dedicated payroll professional. For uncomplicated setups, it reduces manual work and keeps core payroll tasks organized Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/20/2026 "Simple Basics, But Manual PTO Tracking Is a Nightmare" 2/5 What do you like best about Gusto? It's kinda cute and functionality is simple for the basics. Review collected by and hosted on G2.com. What do you dislike about Gusto? I really really hate how I have to manually calculate my PTO hours (what I've used, what I have left, what calendar year it is, how it carries over from year to year or not). PTO tracking is a nightmare. Review collected by and hosted on G2.com. What problems is Gusto solving and how is that benefiting you? I don't know my company uses it for payroll and PTO stuff. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kiley Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiley Q.") KQ Kiley Q. Community Outreach Advocate Small-Business (50 or fewer emp.) 5/28/2026 "Accessible Across Devices, but Customization Falls Short" 1.5/5 What do you like best about Gusto? It is accessible on all platforms; phone and computer. Review collected by and hosted on G2.com. What do you dislike about Gusto? Itis not as customizable as my company would like Review collected by and hosted on G2.com. What problems is Gusto solving and how is that benefiting you? There was human error with how my team was tracking hours before, and hours were always inaccurate. Clicking the button to clock in and out allows for easy and accurate tracking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sarah R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah R.") SR Sarah R. Owner Small-Business (50 or fewer emp.) 4/17/2026 "User-Friendly Payroll, But Benefits Coordination Needs Work" 1.5/5 What do you like best about Gusto? I think Gusto is pretty user-friendly. I like that getting employees onboarded is easy and straightforward. As a business owner, I don't have to spend a lot of time on it. Review collected by and hosted on G2.com. What do you dislike about Gusto? The benefits coordination is terrible, and I stopped using it. Now it's really hard to integrate benefits because I have to manually do it, which is a pain. I had a terrible experience with Gusto's benefits coordination. Also, I have employees out of state, and that was a terrible process. Review collected by and hosted on G2.com. What problems is Gusto solving and how is that benefiting you? I use Gusto for payroll. It helps me pay my staff. It's user-friendly, and getting employees onboarded is easy and straightforward, saving me time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") UE Verified User in Entertainment Small-Business (50 or fewer emp.) 2/23/2026 "Prone to Breaking, with Slow and Unhelpful Support" 1.5/5 What do you like best about Gusto? Clocking in and out is pretty easy when the page is working, but it isn't always working. The UI is ok but they also keep changing it for no reason. Overall there's not a ton I have to praise Gusto for. Review collected by and hosted on G2.com. What do you dislike about Gusto? The website is very prone to breaking. Customer support is really lacking; it takes a long time to get a response and the responses often aren't very helpful. Trying to get any kind of assistance on issues related to benefits is a nightmare. Review collected by and hosted on G2.com. What problems is Gusto solving and how is that benefiting you? I guess it solves the problem of our previous timekeeping system (tracking hours in a spreadsheet and then submitting them to be manually run), but it doesn't do it very well. It works but it's just not a very well-designed system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alexandra M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra M.") AM Alexandra M. 12/18/2025 "Great UI, Needs Better Integration and Support" 1.5/5 What do you like best about Gusto? I like Gusto's user interface because it's strong and intuitive, making it easy for me to learn the software. I also appreciate their custom report builder function, as it allows me to spend minimal time and effort figuring out which report I need. I can simply pick what I want and even have the option to schedule reports to myself. Review collected by and hosted on G2.com. What do you dislike about Gusto? We process payroll for over 700 teammates and it frequently times out due to our volume, making payroll very stressful. The integration capabilities with our scheduling tool don't work because Gusto can't accommodate multiple job titles and read them with the scheduling tool we use. It also can't accommodate all of our benefits, so we had to migrate to an external benefits administrator, resulting in multiple points of entry for our teammate data. Lastly, they can't accommodate multiple pay rates. Gusto's service is extremely poor. They rely almost entirely on their chat, and when I try to reach out for time-sensitive payroll issues, there's no urgency about resolving software issues. For talent management, there's no way to automate processes or groups based on employee status or title. They informed me I wouldn't have access to the FT/PT status reporting feature if we didn't use Gusto for our benefits, even though they couldn't accommodate all of our benefits. They also don't have functionality for approvals or compensation management tools. Workflow management does not exist. There's no way to automate communications based on start date; I have to reach out manually. There's no analytics functionality—no dashboards, and reports can only be viewed by myself rather than managers. They don't integrate with anything, and due to the limitations, we are switching in the next 6 months. Review collected by and hosted on G2.com. What problems is Gusto solving and how is that benefiting you? Gusto serves as a record keeper for our talent and documents and is the solution for payroll. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Gusto? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Gusto ](https://www.g2.com/products/gusto/discussions/new) GU Guest User • Last activity 2 months ago Is gusto payroll safe? 7 Upvotes 4 [ Join the conversation ](https://www.g2.com/discussions/is-gusto-payroll-safe) ![Kyle K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle K.") KK Kyle King • Last activity about 18 hours ago How do you keep everything in one place with Gusto for payroll and compliance? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-keep-everything-in-one-place-with-gusto-for-payroll-and-compliance) [ View all Discussions ](https://www.g2.com/products/gusto/discuss) ## Pricing Options Pricing provided by Gusto. ### Simple Plan Starting at $49.00 Per Month ### Plus Plan Starting at $80.00 Per Month ### Premium Plan Starting at $180.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/gusto/pricing) Gusto Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_58f21922e25f1cf41919772fd94e79a9/rippling.png "Product Avatar Image") Rippling 4.8/5(13,218) [ Compare Now ](https://www.g2.com/compare/gusto-vs-rippling) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_89a931cd8cd567a53fa1b5d81df2fbaf/paychex.png "Product Avatar Image") Paychex 4.1/5(1,734) [ Compare Now ](https://www.g2.com/compare/gusto-vs-paychex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cac7f9ce289eaae52b299fac3ae5ef66/paylocity.jpg "Product Avatar Image") Paylocity 4.4/5(6,155) [ Compare Now ](https://www.g2.com/compare/gusto-vs-paylocity) ##### ##### Gusto Features Platform Payroll Reporting User, Role, and Access Management Performance and Reliability Employee Self Service Web Portal Benefits Manager Mobile Administration Payroll Entry Time Off Accrual Direct Deposit Taxes Tax Calculation Tax Filing [ View More Features ](https://www.g2.com/products/gusto/features) ## Top-Rated Alternatives [ ![Rippling](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rippling") Rippling 4.8/5(13,218) ](https://www.g2.com/products/rippling/reviews) [ ![Paycor](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paycor") Paycor 4/5(1,889) ](https://www.g2.com/products/paycor/reviews) [ ![Paycom](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paycom") Paycom 4.5/5(6,886) ](https://www.g2.com/products/paycom/reviews) [ View All Alternatives ](https://www.g2.com/products/gusto/competitors/alternatives) ##### Categories on G2 [Payroll](https://www.g2.com/categories/payroll)[Performance Management](https://www.g2.com/categories/performance-management)[Core HR](https://www.g2.com/categories/core-hr) [Payroll](https://www.g2.com/categories/payroll)[Performance Management](https://www.g2.com/categories/performance-management)[Core HR](https://www.g2.com/categories/core-hr)[Onboarding](https://www.g2.com/categories/onboarding-software)[Time & Attendance](https://www.g2.com/categories/time-attendance)[HCM Software](https://www.g2.com/categories/hcm-software)[Benefits Administration](https://www.g2.com/categories/benefits-administration)[Contractor Payments](https://www.g2.com/categories/contractor-payments)[Contractor Management](https://www.g2.com/categories/contractor-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What regulatory compliance and audit requirements should CSPs evaluate before committing to an IRCM platform?](https://www.g2.com/discussions/what-regulatory-compliance-and-audit-requirements-should-csps-evaluate-before-committing-to-an-ircm-platform)[Recommendations for top help desk tools for SaaS companies](https://www.g2.com/discussions/what-are-the-best-help-desk-tools-for-saas-companies)[Which content curation platforms are best for aggregating and moderating content across social media channels?](https://www.g2.com/discussions/which-content-curation-platforms-are-best-for-aggregating-and-moderating-content-across-social-media-channels) [Top-rated SAP service for office supplies management](https://www.g2.com/discussions/top-rated-sap-services-for-managing-office-supplies)[Which Sage Intacct partners have the strongest enterprise financial management expertise for teams looking to streamline multi-entity operations?](https://www.g2.com/discussions/which-sage-intacct-partners-have-the-strongest-enterprise-financial-management-expertise-for-teams-looking-to-streamline-multi-entity-operations)[Pros and Cons Details](https://www.g2.com/products/gusto/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)