--- title: Gusto Reviews meta_title: 'Gusto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Read what the Gusto community has to say about different features, use cases, and pricing models. aggregate_rating: rating_value: 4.6 review_count: 12417 scale: '5' date_modified: '2026-08-14' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Gusto Reviews **Vendor:** Gusto **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 12,417 ## About Gusto Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement. By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development. Targeted primarily at small to medium-sized businesses, Gusto addresses the unique challenges faced by organizations that may not have extensive HR departments. The platform is particularly beneficial for entrepreneurs and business owners who seek to establish a solid foundation for their workforce without the burden of managing multiple systems. Gusto's features are designed to support various use cases, including onboarding new employees, administering payroll, and managing employee benefits, making it a versatile tool for any growing business. One of Gusto's key features is its payroll management system, which automates calculations and tax filings, ensuring compliance with federal and state regulations. This not only saves time but also reduces the risk of costly errors. Additionally, Gusto offers competitive compensation tools that help businesses benchmark salaries and create attractive compensation packages, which can be crucial for attracting and retaining top talent. The platform also includes benefits administration, allowing employers to offer health insurance, retirement plans, and other perks seamlessly. Moreover, Gusto provides a wealth of management resources, including templates and guides for performance reviews, employee handbooks, and compliance checklists. These resources empower business owners to foster a positive workplace culture and ensure that their teams are well-informed and engaged. Gusto's commitment to customer support further enhances its value, as users can access expert guidance to navigate the complexities of HR management. In summary, Gusto stands out in the HR software category by offering an all-in-one solution that meets the diverse needs of businesses. With its modern features, user-friendly interface, and robust support, Gusto enables organizations to nurture their teams effectively, ensuring that both employees and the business can thrive together. ## Gusto Pros & Cons **What users like:** - Users appreciate Gusto's **ease of use** , enjoying its user-friendly, intuitive features that simplify their experience. (5185 reviews) - Users value the **user-friendly interface** of Gusto, which simplifies payroll and HR tasks with effective automation. (2722 reviews) - Users highlight the **easy setup** of Gusto, appreciating its quick and straightforward initial experience compared to others. (2700 reviews) - Users appreciate the **accessibility and user-friendly design** of Gusto, making payroll management seamless and efficient. (2678 reviews) - Users appreciate the **user-friendly interface** of Gusto, making payroll tasks smooth and efficient to manage. (2263 reviews) - Users commend Gusto for its **user-friendly interface** , which simplifies complex tasks and enhances productivity effortlessly. (2209 reviews) - Easy Payroll (1970 reviews) - Intuitive (1912 reviews) - Users find Gusto a **time-saving solution** that simplifies payroll and hiring processes effortlessly. (1824 reviews) - Users value the **ease of use** of Gusto for payroll, simplifying tasks and enhancing overall efficiency. (1755 reviews) **What users dislike:** - Users find Gusto's **missing features** limiting, lacking intuitive expense handling and advanced reporting options. (619 reviews) - Users face challenges with **poor customer support** , finding it hard to reach representatives when needed. (548 reviews) - Users experience **payroll issues** including confusion with paused payroll confirmations and complications with manual pay entries. (454 reviews) - Users often face **login issues** with Gusto, experiencing repeated logins and integration challenges with their business systems. (415 reviews) - Users note the **limited customization** in Gusto, finding the mobile app less intuitive and lacking advanced features. (409 reviews) - Users find the **time tracking feature lacking** , desiring enhancements for ease of use and better reporting capabilities. (378 reviews) - Users experience **inconsistent support services** , leading to frustration and difficulties in resolving payroll issues effectively. (332 reviews) - Limited Features (331 reviews) - Limited Capabilities (328 reviews) - Slow Loading (301 reviews) ## Gusto Reviews ### 1. Gusto Makes Payroll and Benefits Simple, Fast, and User-Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul A. | Data analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Gusto?** What I like best about Gusto is its simple and user-friendly interface. It makes payroll, employee management, benefits, and tax filing easy for businesses. The platform saves time, reduces errors, and provides a smooth experience for both employers and employees alike. **What do you dislike about Gusto?** One thing I dislike about Gusto is that some advanced features can feel limited for growing businesses with complex needs. Customer support response times may also vary occasionally, and certain integrations or customization options could be improved for a smoother overall experience. **What problems is Gusto solving and how is that benefiting you?** Gusto solves the hassle of managing payroll, taxes, employee records, and benefits manually. It keeps everything organized in one place, saves time, reduces mistakes, and makes routine HR tasks much easier. This helps me focus more on productive work instead of handling repetitive administrative processes. ### 2. User-Friendly, But Reimbursements Feel Less Streamlined **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Gusto?** I’m just an employee, so I don’t use Gusto to manage employees directly. That said, the UI is simple and more user-friendly than the management software I used in my previous role. **What do you dislike about Gusto?** I find it odd the Gusto benefits card is used for both healthcare benefits and transit benefits. I used to be able to automatically apply for reimbursement on my transit pass, but now I don't see a neat way to, so I do this manually every month. **What problems is Gusto solving and how is that benefiting you?** I can easily see my PTO, paycheck, and HSA investments. I also didn't know my company's rollover policy but was able to find it in Gusto without needing to ask anyone. ### 3. Efficient Payroll with Room for Customer Service Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Martha R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Gusto?** I appreciate Gusto's ease of use, it's really straightforward to just log in to the web platform and quickly run payroll. The ability to review everything at a glance makes things time efficient for me. **What do you dislike about Gusto?** Sometimes when calling customer service, you're connected to someone overseas who is responsible for helping you stay compliant with local state taxes. That can be a frustrating experience even though they mean well and are trying hard to understand our complicated tax code. I've had an issue going on now for several months that still hasn't been resolved. Gusto says it's an issue on my side - I call in, we both call and speak to a local govt representative together during which the rep says "No, Gusto has access to everything. This is a Gusto issue." And the issue has remained unresolved. Will just get looped around in circles. No one wanting to take accountability for solving the problem. For the most part though, their system works pretty well to figure it out considering all the clunky and archaic infrastructure that our government systems have in place. **What problems is Gusto solving and how is that benefiting you?** Gusto allows me to file taxes as an S corp and stay tax compliant. It's time-efficient, letting me log in, click run payroll, and review everything at a glance. ### 4. Easy to Find Benefits, Timesheets, and PTO in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Megan K. | Director of Client Engagement, Ongoing Care Team Manager, Supervision and Culture Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Gusto?** I like the ease of finding what I need to, whether it's my benefits hub, timesheets, or requesting PTO **What do you dislike about Gusto?** I wish it had more reporting features. Having a report of how many hours your team works in a dashboard would be awesome. **What problems is Gusto solving and how is that benefiting you?** Tracking timesheets and PTO, document storage, tax info, and more ### 5. All My Pay, Wallet, and Schedule in One Convenient Place **Rating:** 4.0/5.0 stars **Reviewed by:** Colin C. | Front Service Clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Gusto?** I like that it keeps my pay, wallet, schedule and other important information all in one place. **What do you dislike about Gusto?** I don't like that some things do not save when I enter them in the schedule. **What problems is Gusto solving and how is that benefiting you?** It is keeping my schedule in an easy to access website, and it makes things easy to navigate. ### 6. Smooth Transition to Gusto with Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Gusto?** I like that Gusto's website is pretty easy to use, which makes it straightforward for me as a small business owner. I appreciate being able to get in touch with someone quickly if I need help, as I don't want to spend a lot of time waiting for support. The time tracking option for my employees is something I use all the time and find very useful. It's great that my employees have their own individual pages where they can update their information and keep track of vacation and sick time. **What do you dislike about Gusto?** Gusto has had some trouble navigating my state taxes. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll, and it solves the mess I had with QuickBooks. It's smoother, has better customer service, and is user-friendly. I like how easy it is to use and the quick access to support. ### 7. Easy and reliable payroll and HR for growing teams **Rating:** 4.0/5.0 stars **Reviewed by:** Elizaveta K. | Freelance Human Resources Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Gusto?** Gusto is easy to use and doesn’t feel overwhelming. Payroll runs are simple, the interface is clear, and employees can easily find what they need on their own. The automation around taxes and compliance is a big plus and gives peace of mind. Overall, it saves a lot of time and makes day to day HR tasks much smoother. **What do you dislike about Gusto?** Some features are a bit basic if you need more advanced HR tools or detailed reporting. There are moments where you want more flexibility or customization. Also, the cost can add up as the company grows and more features are added. **What problems is Gusto solving and how is that benefiting you?** Gusto takes a lot of the complexity out of payroll and HR. It helps avoid manual work, reduces the risk of mistakes with taxes and compliance, and keeps everything in one place. Because of that, we spend less time on admin tasks and more time on actual people work. It also makes things easier for employees since they can manage their own info without constant HR involvement. ### 8. It keeps benefits and deductions organized **Rating:** 4.0/5.0 stars **Reviewed by:** Eurico C. | HR Benefits Specialist, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Gusto?** The primary reason why I like Gusto is that it will make payroll and benefits management predictable and accurate. The Alerts and summaries allow one to easily monitor the payment of employees, and the integration with our accounting platform ensures everything is in order. This has made my everyday work better as it has minimized the mistakes as well as saved my time and consequently, I can now devote my time to serving the team and other priorities without having to be concerned with the miscalculations. **What do you dislike about Gusto?** Among my negative experiences with Gusto is the fact that some of the more complex customizes of payroll are restricted. Although the everyday payroll operations go smoothly, more particular changes entail additional processes or workarounds. This affects my job where we have to suit some special cases as it is slow to process and sometimes even necessitates manual corrections, and this may be a pain when the payroll is due. **What problems is Gusto solving and how is that benefiting you?** Gusto manages payroll, taxes and benefits all in a single location, this saves time and eliminates errors. It also provides employees with proper payment on time and this enhances confidence and morale. It helps me and my colleagues as we do not have to spend much time on reconciling accounts and tracking forms manually and conduct HR activities every day, making them easier and better structured. ### 9. Easy Time Tracking and Payroll Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Monse V. | medical assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2026 **What do you like best about Gusto?** it allow to monitor time and update time if needed as welll as keep track of hours and payroll **What do you dislike about Gusto?** it does not notify staff when paystub is ready **What problems is Gusto solving and how is that benefiting you?** it is helpful and fast and staff does not have to contact managment to correct and fix time ### 10. Effortless Payroll Management with Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jon T. **Reviewed Date:** March 24, 2026 **What do you like best about Gusto?** I use Gusto for running company payroll and tracking employee expenses. It helps me keep payroll documents, employee files, certifications, and expenses in one place. I appreciate Gusto's good chat support functions which are valuable for troubleshooting issues, especially when dealing with payroll or onboarding and offboarding employees. The customizable reports tool is great for pulling information about various aspects like individual payroll, yearly cost of employees, or tax breakdowns. Being able to pull XLSX sheet reports directly from Gusto saves me time from having to copy and paste data. The setup was simple, and I like that managers and admins can be assigned to distribute the workload. **What do you dislike about Gusto?** It takes a long time for changes to finalize when editing an employee's job for things like pay. It is faster to just create a new job for them but this leads to clutter on their profile. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for running company payroll and tracking employee expenses, keeping everything in one place which makes managing documents, employee files, and certifications easier. ### 11. It's been great easy convenient and great promotional perks and cool services. **Rating:** 4.0/5.0 stars **Reviewed by:** James C. | Tear off crew, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Gusto?** I like that they are able to give the statistics for your entire time working for the company. It gives me a snapshot of my earnings and hours, and a month by month statistical breakdown to better understand and manage my budget and finances. **What do you dislike about Gusto?** Haven't had anything happen yet to complain about really. I'm trying to think of of anything "negative" that's happened and can't come up with anything really. **What problems is Gusto solving and how is that benefiting you?** It tracks my earnings which helps me budget. ### 12. Efficient Payroll with Sleek UI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Gusto?** I find Gusto to be very helpful in making sure I get paid efficiently for my contracting job. It provides me with better transparency regarding when payments will be processed. I really like the sleek and user-friendly UI, as well as the well-designed workflows for both account setup and payment setup. These features were very easy to follow, and I appreciated the low latency and the simple yet informative messaging. The initial setup was extremely easy, taking only about 4 minutes to complete. Overall, everything with Gusto has either met or exceeded my expectations. **What do you dislike about Gusto?** The password requirements were a bit long **What problems is Gusto solving and how is that benefiting you?** Gusto helps my employer pay me efficiently and provides better transparency for payment timing. The UI is sleek and user-friendly, with well-designed workflows for account setup and payments. ### 13. Simplifies Payroll with Some Drawbacks **Rating:** 4.0/5.0 stars **Reviewed by:** Raylyn D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Gusto?** I appreciate Gusto for its Autopilot feature in payroll, which helps me a ton as a single mom running a business. It's one less worry for me. I really like how easy it is to manage contractor information, which helps me keep track of payments and ensure every job is accounted for correctly. Gusto simplifies payroll by keeping everything organized. **What do you dislike about Gusto?** When I'm late on an invoice, I hate paying $30 extra just to complete a wire transfer. Also, I don't understand why they can't just call me for payment. Customer support could be improved too, as there's often too much of a wait time. Setting up employee info was a lot more difficult during the initial setup. **What problems is Gusto solving and how is that benefiting you?** Gusto simplifies payroll, keeping everything organized. Autopilot eases my workload, particularly helpful as a single mom. Managing contractor info is easy, ensuring every job is accounted for correctly. Tracking payments keeps everything accurate. ### 14. Streamlines Time Logging, Needs Payroll Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Logan P. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2026 **What do you like best about Gusto?** I like the automatic clock-in feature so I don't have to always remember what time I started and what time I stopped, and what breaks I took. I can just click clock-in or pause it when I'm taking a break. This provides a pretty good user experience. Also, it just saves time because I don't have to manually input times; I just click on it when I start and then clock out when I'm done. **What do you dislike about Gusto?** A big problem that seems to be recurring is that close to the payroll end date, like the last four or five days, it won't let me log hours because it says hours have been submitted and you can't make any changes. So that's kind of a problem. Also, logging hours on the weekend is sometimes not super straightforward for part-time workers who work during the weekends. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to log my hours, eliminating back and forth with my boss. The automatic clock in feature saves time by tracking hours and breaks automatically. ### 15. User-Friendly, But LOA and Merit Date Limitations Can Be Frustrating **Rating:** 3.5/5.0 stars **Reviewed by:** Renee B. | Vice President of HR & Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Gusto?** Gusto is super user-friendly. Our employees love it! **What do you dislike about Gusto?** I get frustrated about not being able to put employees on LOA....or having a specific date for merit increases (only the first day of a pay cycle). I also don't like if you inadvertently term someone, you can reverse that transaction and you need to rehire them. **What problems is Gusto solving and how is that benefiting you?** Quick and easy payroll processing. ### 16. Gusto Makes Payroll Setup Easy and Lets Us Focus on the Business **Rating:** 4.0/5.0 stars **Reviewed by:** Jon A. | Student Body Vice-President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Gusto?** Gusto made it easy to get payroll set up, which let me focus on the parts of my business that really mattered. Their customer support was incredibly helpful and responded quickly whenever we needed assistance. Overall, we’ve strongly preferred Gusto compared with our previous payroll software provider, QuickBooks. **What do you dislike about Gusto?** We’ve had no complaints with Gusto. Whenever an issue has come up, we’ve been able to resolve it. **What problems is Gusto solving and how is that benefiting you?** Gusto has made it easier and more affordable for us to manage payroll, and it also allows our employees to handle their own payroll details with ease. ### 17. Easy Clock-Ins, but Mobile Comment Requirement Is Frustrating **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Gusto?** Clocking in and out is really easy, and the whole process feels straightforward. **What do you dislike about Gusto?** Having to add a comment every time I use the mobile app is really frustrating. **What problems is Gusto solving and how is that benefiting you?** Gusto is solving the problem of making payroll, benefits, tax documents, and employee information easier to access and manage in one place. It reduces confusion around things like paystubs, direct deposit, benefits, and onboarding paperwork. This benefits me because I can quickly find the information I need without having to ask someone else or search through multiple systems. It makes the process feel more organized, simple, and reliable. ### 18. Easy to Navigate with a Great UI and Handy App Access **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Gusto?** Gusto has been extremely easy to navigate and has a great user interface. Having the app has also been very helpful for quick access. **What do you dislike about Gusto?** The only downside is when both the website and app are down, which has only happened a couple times during the few years I've used Gusto. **What problems is Gusto solving and how is that benefiting you?** Gusto has given us a reliable platform for all of our employees to track their work hours, vacation time accrual, and planned time off. Previous companies were never this reliable, and didn't include a company calendar showing all scheduled time off, which has been a huge benefit. ### 19. Gusto Makes Payroll a Breeze, Improvements Still Possible **Rating:** 4.0/5.0 stars **Reviewed by:** Haven Support S. | Housing Liaison, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2026 **What do you like best about Gusto?** I use Gusto for payroll and find tracking the hours straightforward. I love that they handle taxes, which is really convenient. Gusto is also easier to navigate compared to other options, and the cost is more affordable, making it a sensible choice for my business. The initial setup was very easy too. **What do you dislike about Gusto?** I'd just say maybe sometimes with the pay schedule, the way I get reimbursed. It would be nice to have, like, same day pay so I'm not accruing some fees. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll for my business, tracking hours, and love that they handle taxes. ### 20. Reliable support for smooth payroll cycles and documentation **Rating:** 4.0/5.0 stars **Reviewed by:** Sophie S. | Human resources assistant, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Gusto?** I enjoy the fact that Gusto does not introduce confusion to the payroll cycles and employee records but instead provides consistency. I apply it with accounting systems and internal HR processes in my work, which allows everything to be in line when paying staff. It is the number of features surrounding tax filing and document storage that I like most. It makes me better organized and eliminates the stress of having to take care of payroll deadlines among various team members. **What do you dislike about Gusto?** Gusto offers me one thing that I do not like; to make corrections to payroll one has to make it after it has been submitted, which can be limiting. When I have to do some repairs, it is very likely that I will have to do additional steps that are in the middle of my work process. **What problems is Gusto solving and how is that benefiting you?** The Gusto software is a solution to the issue of payroll and employee records management without the use of other systems. I needed to record everything manually before its use and this often created some inconsistency. Everything is organized now and payment is done appropriately. This helps me in my work in terms of reduced errors and time saving. My staff also have confidence that their salaries and records are taken care of well. ### 21. Gusto Makes Payroll and Contractor Payments Easy for Small Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Gusto?** Gusto makes running payroll and paying contractors easy to do for small business owners like me. I don't have a background in accounting or HR but the Gusto walked me through what I needed to do to set things up and keep on top of regular and periodic tasks. **What do you dislike about Gusto?** I haven't successfully gotten Gusto to sync with Quickbooks and my retirement plan, despite the fact it was supposed to be able to do so **What problems is Gusto solving and how is that benefiting you?** I wanted to stay in compliance and make it easy for me to pay my team, without distracting me from my real job - running my business ### 22. The Most User-Friendly HR Platform I’ve Used **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Gusto?** It's very user friendly. The prompts and systems are set up in a way that make sense and are easy to navigate. I've worked with plenty of different HR systems at other jobs and this is by far the most friendly feeling platform I've used! **What do you dislike about Gusto?** I haven’t run into any issues so far. I’ve really enjoyed my experience with the platform up to this point. **What problems is Gusto solving and how is that benefiting you?** I just started using Gusto while onboarding at a new job! It's been a great resource keeping all my HR housed in an easy to access platform. ### 23. Easy to Navigate, but Needs Repeatable Time Entries and Better Accessibility **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Gusto?** The website is easy to navigate but I cannot repeat lines or save for the future, and manually entering everything is tiring and time wasting. **What do you dislike about Gusto?** That I cannot repeat time entries or save for the future - my time is the same every week and it takes a long time to make manual entries - I have an impairment in my hand so it causes fatigue as well. It would be nice to consider this as an ADA accessible perk. **What problems is Gusto solving and how is that benefiting you?** none for me ### 24. Trusted Payroll with Room for Support Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Eric R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Gusto?** I like that Gusto knows the field better than I do, so it takes that off my plate. I trust they know what they are doing, which saves me time and gives me more peace of mind. **What do you dislike about Gusto?** The initial setup is confusing. I don't understand the field and want to make sure I am selecting the correct options and not creating a future issue financially. I would like to be able to have an agent chat with me through the program to help me with questions arise. I could use one now for setting up the account properly. Can you have a living agent reach out to help me through the process? **What problems is Gusto solving and how is that benefiting you?** Gusto solves my payroll needs and provides protection through HR, saving me time and giving me peace of mind due to their expertise. ### 25. User-Friendly Interface, Comprehensive HR Management **Rating:** 4.0/5.0 stars **Reviewed by:** Susy G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Gusto?** I like Gusto's very user-friendly interface, which makes managing staff tasks much easier. I also appreciate having a one-stop-shop for multiple things, including managing staff time, tracking paychecks, and accessing new company policies easily. The timekeeping features are something I use daily, and having new policies so easily on hand is really convenient. The platform is also very useful for onboarding, helping my company manage everything in one spot. **What do you dislike about Gusto?** Most of it works well on the phone, but some features don't show up the same on the app. Also, I wish it would show the target hours for each pay period for full-time employees. **What problems is Gusto solving and how is that benefiting you?** Gusto simplifies managing staff time, paychecks, policies, and benefits. It eases daily operations with its user-friendly interface and consolidates multiple functions, streamlining payroll tracking and access to company policies. ### 26. User-Friendly with Effective HR Solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Gusto?** I like that Gusto is pretty easy to navigate for the most part and it's easy to find things. The layout is nice and makes it easy for administrators to make changes, updates, and add policies as well as search things up. It makes my job in HR easier by helping track many things and sending reminders. The initial setup was easy too. **What do you dislike about Gusto?** I think the report pulling section can be more comprehensible or easier for folks. It is not super intuitive on what filters you can set initially, and I feel like there could be more report samples added. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for HR and payroll, it helps link the pay schedule with our 401k, track employee info, and handle pay changes. It's easy to navigate and manage updates, making my HR job simpler with tracking and reminders. ### 27. Efficient Tax Filing, Needs Better Onboarding Support **Rating:** 4.0/5.0 stars **Reviewed by:** Liz N. | Mental Health Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Gusto?** I find the AI support and the ability to connect with a real person really helpful in Gusto. I also appreciate how user-friendly it is to switch between employer and employee views, which is convenient for managing both sides. It's been handy to make changes in the employee profile and understand the employer's perspective. Additionally, the features for handling reimbursements and payroll deductions, like retirement contributions and health insurance, are useful. **What do you dislike about Gusto?** Initially, the setup was a little complicated. It would have been helpful to have a personal onboarding call to get set up rather than having to do it on your own. I appreciate other platforms that have started with either a group setup or individual setup. **What problems is Gusto solving and how is that benefiting you?** Gusto solves quarterly tax filing for my small business and makes it easy to manage benefits. The AI support and ability to connect with a real person are helpful, along with the user-friendly interface for switching between employer and employee views. ### 28. Super Easy Payroll With Automatic Tax Filing—Perfect for Small Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Gusto?** It’s really easy to use. Running payroll only takes a few clicks, taxes are filed automatically, and employees can access their pay stubs and other details on their own. It’s a great fit for small businesses that hate dealing with paperwork. **What do you dislike about Gusto?** Customer support can be slow at times, and some users run into payroll or billing glitches that take a while to resolve. Overall, it seems to work best for very small teams. **What problems is Gusto solving and how is that benefiting you?** Gusto removes some of the biggest small-business headaches: manual payroll, tax calculations, filings, and compliance risk. It automates paycheck runs, direct deposits, tax withholdings, IRS/state filings, and deadline tracking—so I’m no longer spending hours on it or worrying about penalties. Payroll now takes minutes instead of a full day. It also replaces scattered HR chaos (spreadsheets, emails, multiple logins) with a single dashboard for onboarding, time-off, benefits enrollment, and employee self-service (pay stubs, W-2s, and personal updates). Employees can handle most of these tasks themselves, which has significantly reduced my admin time. On top of that, affordable benefits like health insurance and a 401(k) are straightforward to add, which helps me attract and retain talent even without an HR team. ### 29. All-in-One Financial Hub That Makes Payroll and Reimbursements Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Gusto?** I love having one place where I can come to handle my financial needs and the ease of managing payroll, reimbursements, special pay periods etc **What do you dislike about Gusto?** The learning curve can be a little difficult at times especially because running the backend of business operations is not necessarily my strongsuit. **What problems is Gusto solving and how is that benefiting you?** Gusto helps simplify my records and helps me keep track of payroll, reimbursements, as well as tax considerations. It would be really difficult to run all of this manually or through a system that wasn't in one place. ### 30. Efficient Time Management, Needs Better Reward Follow-Up **Rating:** 3.5/5.0 stars **Reviewed by:** jenna b. | BODYMOVEMENT CREATIVE MOVEMENT CLASS FACILITATOR, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Gusto?** I really like the pig icon at the beginning when I log in. It cheers me up for the day and improves my mood. I also like the break feature; it's really helpful because it allows me to take a break without completely logging out, which prevents overcharging my employer and saves me time. Everything, like my tax forms and pay stubs, is well-organized and easy to access. The initial setup and onboarding process were very easy and straightforward. **What do you dislike about Gusto?** Last time, I left a review on this and I was told that I'd get a $50 gift card. The review was not approved at first, then it was later approved, yet I did not receive the $50 gift card. I tried to message about it, to see what was going on, and I received no reply. It would be helpful if, when people do things like this and you review and approve the review, you actually follow through on your end because, otherwise, it just makes me doubt the entire Gusto experience. **What problems is Gusto solving and how is that benefiting you?** Gusto saves me time by eliminating the need for manual log sheets and organizing my tax forms and pay stubs. It lets me track hours efficiently and view my schedule in advance. It keeps everything concise and organized in one place. ### 31. User-Friendly Platform with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Dalia F. | Business Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Gusto?** I like how user-friendly Gusto is. Most issues, like with payroll, I can solve on my own without needing to consult help docs or talk to customer service reps. When I do need to speak to a representative, they are usually friendly and knowledgeable. I also appreciate that Gusto helps our employees accurately track their work time using their phones while onsite. It's easy and saves a lot of time by letting employees use their personal devices. The initial setup of Gusto was super easy. **What do you dislike about Gusto?** Sometimes there are glitches, particularly when it comes to payroll due dates. While this has caused us headache in the past, the Gusto team was helpful and compensated us for the trouble. On the customer rep end, some of the reps we dealt with were not very knowledgeable on this particular issue. However, when the problem was escalated, reps were very helpful. **What problems is Gusto solving and how is that benefiting you?** Gusto helps our employees accurately track work time easily on their phones, saving us a lot of time. It's user-friendly, and I can resolve most payroll issues independently without needing help. ### 32. Fairly Easy to Use and Get Started **Rating:** 4.0/5.0 stars **Reviewed by:** Clara A. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about Gusto?** It is fairly easy to figure out how to use. **What do you dislike about Gusto?** I have had an issue with the benefits for employees and customer service is nice, but have not been able to figure out the issue. **What problems is Gusto solving and how is that benefiting you?** payroll processing and benefits all in one place. ### 33. Easy to Use, Quick Onboarding, and Simple Time Entry **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Gusto?** I like how easy the site is to use. Everything is laid out in a way that is simple to navigate. I have used Gusto with 2 employers and have enjoyed it. The onboarding process was quick and easy. Being able to add my hours instead of clocking in and out is a great feature. **What do you dislike about Gusto?** I dislike the feature when clocking in on mobile that you need to be on site as i worked hybrid at my last job and wasnt able to use the mobile app when working from home. I also dilsike the use of AI for some things. **What problems is Gusto solving and how is that benefiting you?** Gusto benefits me by being able to input my hours worked, time off, and check paycheck status on one platform. The integration of all of these things is very helpful. ### 34. Streamlined Payroll with Easy Navigation **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Gusto?** I use Gusto to clock in and out and check my payroll status. I find it easy to use and it reduces paper waste. I really appreciate that corrections are simple to do. The interface and navigation are easy, so I don't have to waste time navigating complicated websites. Everything is very streamlined, and I don't have to make any extra clicks to clock in and out. The initial setup was straightforward and easy. **What do you dislike about Gusto?** I still cannot access the 'Gus' assistant in the mobile app. It just needs to work; instead, I get sent back to the home page whenever I try and access it. **What problems is Gusto solving and how is that benefiting you?** Gusto makes it easy to clock in and out, reduces paper waste, and simplifies payroll checking, so I don't have to guess my earnings. The interface is streamlined, saving me time by avoiding unnecessary clicks. ### 35. Eases Payroll Management with User-Friendly Features **Rating:** 4.0/5.0 stars **Reviewed by:** David G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Gusto?** I find Gusto very user-friendly, which makes it easy for our teachers to manage their profiles and wages. It works well with our health benefits, allowing us to get a full snapshot and make changes seamlessly. The integration with our Brightwheel app is helpful, and the initial setup was very smooth. **What do you dislike about Gusto?** I think some of the time-tracking features could be improved. Automatic break times being entered would help some of our teachers who aren't good with technology. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to simplify tracking employees' hours, wages, and benefits, with its user-friendly interface making it easy for teachers to manage their profiles. It seamlessly integrates our health benefits, offering a full snapshot and easy modifications. ### 36. Affordable and Easy Payroll with Some Transition Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Matt C. | Vice-president of operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Gusto?** I find Gusto easy to use and more affordable than most similar options. I really appreciate that it makes payroll tax payments automatically for the most part. The initial setup was relatively easy. **What do you dislike about Gusto?** We moved over mid-year, so for half the year another payroll provider managed our payroll taxes and for the other half Gusto did. That process could have been a bit more seamless as far as moving the information over and making sure everything was accurate. Having a dedicated rep for that transition would have been helpful. A number of people reached out, but generally then passed me off to someone else or the timing wasn't right. For example, I think the person who was supposed to walk me through all that reached out several weeks after our first payroll was run. By then I'd already tried to do it all myself. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll tax payments, timekeeping, and managing payroll deduction for benefits. It's easy to use and more affordable than most similar options, and it mostly automates making payroll tax payments. ### 37. Very User-Friendly Payroll Experience for Employees **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle W. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Gusto?** It's very user friendly if you're on the employee end. **What do you dislike about Gusto?** If you haven't run payroll before, you may stumble setting things up. It seems holiday pay defaults to 8 hours per day, which works if your default customer only has salaried employees on staff, but with a wide scale of hourly workers, this default makes for non-equitable payout. **What problems is Gusto solving and how is that benefiting you?** Overall simple payroll that doesn't have to be hired out. We're such a small team that these small savings do matter. ### 38. User-Friendly with Payroll Sync, Needs Better Sick Pay Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Gusto?** I love Gusto's really user-friendly interface, which makes using it a breeze. I like how the time tracking allows me to add different jobs and see where everybody is and what they put in for each job. It's great how it automatically syncs with payroll, making my job so much easier. And I appreciate the different options available in payroll to allocate money for different things. Plus, the initial setup was very easy, which was a huge relief. **What do you dislike about Gusto?** I find the sick time a little confusing. Our setup is a little bit different than normal, where the majority of our therapist team gets paid a percentage of the revenue from the clients they see. They don't have an hourly rate for most of their pay, and they don't have a salary. They also don't accrue sick pay. It is given up front at on Jan 1st. Setting this up in the system is tricky for me because I have to manually manage sick pay, ensuring it doesn't get pulled when doing time tracking. Also, the sick pay screen shows accrual, which is weird for me because we don't have the team accrue time. I would like the sick pay complexities refined and for it to interface better. On the main payroll page the different jobs seem to change which is also weird and sometimes I have to look for a job. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for payroll and time tracking. I like how I can add different jobs in time tracking and see where everyone is. It automatically syncs with payroll, making the process seamless. ### 39. Gusto Makes Payroll and Tax Filing Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2026 **What do you like best about Gusto?** I really appreciate that Gusto takes care of everything payroll related for us, including filing our quarterly taxes. I also find the website to be easy to navigate. I can print reports for all the cost breakdowns easily. Our company thinks it's worth the cost. **What do you dislike about Gusto?** I have to use a custom schedule in order to pay two weeks after the pay period and I think it should just be a default option. **What problems is Gusto solving and how is that benefiting you?** I feel confident trusting Gusto to calculate all of my payroll expenses accurately and I can easily print reports for cost breakdowns. ### 40. Simple, Accessible App—But Support and Base Plan Hours Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Stacey G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Gusto?** It’s simple to use, and our employees love the app and its accessibility. **What do you dislike about Gusto?** customer support is a challenge, limited hours for base plan so be prepared to pay **What problems is Gusto solving and how is that benefiting you?** unlimited payroll is the best, add and remove when its convenient for you ### 41. User-Friendly Time Tracking and PTO Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Gusto?** I use Gusto for tracking my time, PTO/time off, and signing HR forms. Gusto helps me keep track of my PTO accrual so I don't have to do it myself and allows me to log past hours when I forget to clock in or out. I love that Gusto is extremely user friendly and it doesn't usually take long to find what I need. The initial setup of Gusto was super easy. **What do you dislike about Gusto?** I feel like the formatting of documents could sometimes be improved. **What problems is Gusto solving and how is that benefiting you?** I use Gusto for tracking my time, PTO, and signing HR forms. It helps me keep track of my PTO accrual and allows me to log past hours when I forget to clock in or out. ### 42. Great tool for small businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Gusto?** I am now using Gusto for some benefits administration. I think it has been useful for medical insurance benefits but I would like to see more options available for small businesses with 1-5 employees and I would also like to see more information up front about their retirement benefits, how it works, more information about the provider, etc. **What do you dislike about Gusto?** I recently have been struggling to get timely follow up from customer service which has been frustrating. I hope that it is a fluke but it has lowered my rating. **What problems is Gusto solving and how is that benefiting you?** Gusto is my main tool to handle payroll and contractor payments. It ensures I am also paying the appropriate payroll taxes. ### 43. Gusto Makes Payroll and Hiring Paperwork Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Gusto?** I love that Gusto streamlines every aspect of payroll and hiring paperwork in one place. They provide a clear, step-by-step walkthrough and share handy tips that make it easier to manage wages. **What do you dislike about Gusto?** I think the only thing is that I was not sure if I could trust Gusto with my personal information since it was almost too easy and simple. Now that I have used it across two companies, I know it is trustworthy. **What problems is Gusto solving and how is that benefiting you?** Gusto helps solve the problem of overwhelming paperwork and too many steps in human resources. HR often has a reputation for red tape, bureaucracy, and tired workers, but this easy-to-use platform makes the process feel like a breeze. ### 44. Centralized HR Platform with Minor Glitches **Rating:** 4.0/5.0 stars **Reviewed by:** William B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Gusto?** I use Gusto as my work HR platform, and I find it incredibly useful for clocking in, tracking pay, and handling time off. It makes clocking in and out easier, and reimbursements are quick and straightforward. My paychecks are easy to keep organized and track, which I really appreciate. I like how easy it is to see everything in one central place - hours, paystubs, tax forms - all are easily accessible. The convenience of having an app for my phone is nice too, allowing me to check my hours or tax documents on the go. The layout keeps everything straightforward for employees, especially in a small company like mine with under 10 people. Also, I genuinely enjoy the cute pig mascot; it's a fun addition that adds brightness to my day. **What do you dislike about Gusto?** I would say that sometimes it is too strict on the 2FA login protocol. I'll have opened the app recently to check my time, and I then have to sign back in soon after. I understand this is for security, but it often feels a little extreme. I also have been having an issue over the last several weeks where, when I clock in, the timer starts in the negative. So, at first it just said -1 or -2 seconds, but now it says about -15 seconds? Not a big deal, but if it keeps going I'll have to reach out to customer support. **What problems is Gusto solving and how is that benefiting you?** Gusto makes clocking in and out easier, organizes my paychecks, and tracks time-off efficiently. Everything's centralized in one place, so I can easily check hours, paystubs, and tax forms on the go or at my computer, simplifying HR tasks for small companies. ### 45. Simple, Easy-to-Navigate UI That Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Nick W. | LEad Software engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Gusto?** The UI is simple to use and easy to navigate and find things. **What do you dislike about Gusto?** The log-in 2auth every time is annoying to log in. **What problems is Gusto solving and how is that benefiting you?** easy breakdown of my paycheck which is helpful and easy to put time off requests in. ### 46. All My Pay in One Place Makes Budgeting Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Gusto?** Seeing all of my pay in one place, laid out by date. It helps me budget and keep track of spending, as when my check deposits, I tend to distribute it between multiple accounts. **What do you dislike about Gusto?** Not much, but right now there is an error with our payroll, and while we were meant to be getting paid today (Friday), it is now expected Monday due to delayed processing. **What problems is Gusto solving and how is that benefiting you?** Showing me my checks and the dates they are from/when it is posted. I now have a general idea of what my pay is even as my hours fluctuate, and it helps me budget spending and saving. ### 47. Effortless Onboarding and Payroll with Gusto **Rating:** 4.0/5.0 stars **Reviewed by:** Mikiyas A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2026 **What do you like best about Gusto?** I like Gusto for making my virtual working experience simple and easy. It's convenient to have everything online, and I appreciate the two-step authorization, which makes me feel that they care about security. The initial setup was straightforward, just needing my name and password. Gusto makes it easy to get paid and to communicate with my employer. I also used it to be hired and fill out my W9 information. **What do you dislike about Gusto?** I don't like how I have to make a Gusto account even though I had one made while being hired. It should all be one. Now I have two accounts under the same email with two different passwords because the first time it asked me to make an account for the employer, it needed 8 characters and the second time Gusto asked me to make an account it needed 12 characters. **What problems is Gusto solving and how is that benefiting you?** I use Gusto to be hired, fill out my W9, and get paid. It simplifies working virtually and makes it easy to communicate with my employer. ### 48. Clear Paycheck Breakdown, Taxes Included **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2026 **What do you like best about Gusto?** You can see everything on your paycheck, including all the taxes that were taken out. **What do you dislike about Gusto?** Nothing major, but I’d say it’s mostly how the app looks in a web browser. The website can make things feel a bit overcomplicated, and I personally prefer using the mobile app over the actual site. **What problems is Gusto solving and how is that benefiting you?** It solves the issue of not knowing what fees are taken out of your paycheck and keeps everyone in the loop. ### 49. Easy to Use—Paystubs and Time-Off Requests in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2026 **What do you like best about Gusto?** It's easy to use as an employee. All my paystubs are in one place and I can request time off in a few clicks. **What do you dislike about Gusto?** As an employee, I don't see the logic in connecting my personal spending to my employer's payroll system. My bank can do this on their own, it seems like an unnecessary and invasive feature. **What problems is Gusto solving and how is that benefiting you?** As an employee, it's solving the problem of viewing and tracking my tax deductions and other contributions. ### 50. Intuitive Interface, Crucial for Employer Payments **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew P. | AI Data Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Gusto?** I like Gusto for its intuitive interface and ease of use. I appreciate that it provides easy access and acts as a centralized location for employer payments and tax forms. The interface allows me to always know where things are because it doesn't frequently change, which is very helpful. Also, the initial setup was pretty straightforward. **What do you dislike about Gusto?** When an employee's status changes, they should still be able to access old documents. I don’t like that Gusto won’t let me see my old W-2s. Also, when I download or print my 1099 or W-2, it's a facsimile, not the actual W-2 like Paycor or other apps. **What problems is Gusto solving and how is that benefiting you?** Gusto provides easy access and a centralized location for employer payments and tax forms. I like its intuitive interface and ease of use, as it doesn't constantly change, so I always know where things are. ## Gusto Discussions - [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) - 4 comments, 7 upvotes - [Poor Customer Support](https://www.g2.com/discussions/32981-poor-customer-support) - 1 comment, 5 upvotes - [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) - 2 comments, 3 upvotes - [how do i work with a company that has such poor customer service ? what alternates are there in market ?](https://www.g2.com/discussions/how-do-i-work-with-a-company-that-has-such-poor-customer-service-what-alternates-are-there-in-market) - 1 comment, 2 upvotes - [NJ 927 in your report line 9 and 10 numbers are missing WHY.](https://www.g2.com/discussions/nj-927-in-your-report-line-9-and-10-numbers-are-missing-why) - 1 comment, 2 upvotes - [View Gusto pricing details and edition comparison](https://www.g2.com/products/gusto/reviews?filters%5Bnps_score%5D=4&page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+09%3A34%3A57+-0500&secure%5Bsession_id%5D=5a38db1a-cfd5-492a-ace3-c386da468832&secure%5Btoken%5D=6f48d946190762767ac88239bdd01d785e4ad13b8a87675db6ecd13ef8d39691&format=llm_user) ## Gusto Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Android](https://www.g2.com/products/android/reviews) - [Anduril Industries](https://www.g2.com/products/anduril-industries/reviews) - [Aplos](https://www.g2.com/products/aplos/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [April](https://www.g2.com/products/april/reviews) - [April-Ai](https://www.g2.com/products/april-ai/reviews) - [Archy](https://www.g2.com/products/archy/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Basecamp](https://www.g2.com/products/basecamp/reviews) - [Bench](https://www.g2.com/products/bench-2026-02-22/reviews) - [Bench](https://www.g2.com/products/bench-2018-08-06/reviews) - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - [Bïrch (ex. 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[Zoho People](https://www.g2.com/products/zoho-people/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Gusto Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Automation** - Process Automation **Platform Basics** - Interoperability - Performance - Portal **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Platform Basics** - Performance - Portal **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates - Customizable Templates **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Platform Performance** - Reporting - Application Monitoring **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Platform Administration** - Integrations - Compliance - Reporting **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Platform Functionality** - Document management - Requalification - Compliance - Bid Management - Calendar Management - Invoice Management - Work Order Management - Supplier Management - Inventory Management - Task Management - Compliance Management - Contractor Management - Proposal Management - Safety Management - Communication Management - Contract/License Management - Job Management - Timesheet Management - Lead Management - Template Management - Procurement Management - Subcontractor Management - Workflow Management - Purchase Order Management **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise - Surveys & Feedback - 360 Degree Feedback **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Platform Additional Functionality** - Onboarding - Pre-qualifiation - Onsite Monitoring - Subcontractor Monitoring **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **Additional Functionality** - AI Copilot - Customizable Reports - Approval Process Control - Collaboration Tools - Customizable Branding - Employee Database - Activity Tracking - Data Security - Employee Handbook - Data Import/Export - Generative AI - Reminders - Role-Based Permissions - Customizable Fields - Applicant Tracking - Reporting & Statistics **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Estimating - Budgeting/Forecasting - Team Collaboration - Scheduling - Accounting - CRM - AI Copilot - Real-Time Updates - Electronic Signature - Real-Time Notifications - Task Scheduling - Multiple Projects - Contractor Database - Qualification Tracking - Project Tracking - Third-Party Integrations - Mobile App - Reporting & Statistics - Billing & Invoicing - Job Costing - Time & Expense Tracking - Equipment Tracking - Approval Process Control - Customizable Forms - Time Tracking - Customizable Reports - Project Time Tracking - Activity Dashboard - Reporting/Analytics - API - Cost Estimating - Alerts/Notifications **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation ## Top Gusto Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,671 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,598 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,740 reviews)