---
title: Gusto Reviews
meta_title: 'Gusto Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Read what the Gusto community has to say about different features,
  use cases, and pricing models.
aggregate_rating:
  rating_value: 4.6
  review_count: 11306
  scale: '5'
date_modified: '2026-06-27'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# Gusto Reviews
**Vendor:** Gusto  
**Category:** [Payroll Software](https://www.g2.com/categories/payroll)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 11,306
## About Gusto
Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement. By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development. Targeted primarily at small to medium-sized businesses, Gusto addresses the unique challenges faced by organizations that may not have extensive HR departments. The platform is particularly beneficial for entrepreneurs and business owners who seek to establish a solid foundation for their workforce without the burden of managing multiple systems. Gusto&#39;s features are designed to support various use cases, including onboarding new employees, administering payroll, and managing employee benefits, making it a versatile tool for any growing business. One of Gusto&#39;s key features is its payroll management system, which automates calculations and tax filings, ensuring compliance with federal and state regulations. This not only saves time but also reduces the risk of costly errors. Additionally, Gusto offers competitive compensation tools that help businesses benchmark salaries and create attractive compensation packages, which can be crucial for attracting and retaining top talent. The platform also includes benefits administration, allowing employers to offer health insurance, retirement plans, and other perks seamlessly. Moreover, Gusto provides a wealth of management resources, including templates and guides for performance reviews, employee handbooks, and compliance checklists. These resources empower business owners to foster a positive workplace culture and ensure that their teams are well-informed and engaged. Gusto&#39;s commitment to customer support further enhances its value, as users can access expert guidance to navigate the complexities of HR management. In summary, Gusto stands out in the HR software category by offering an all-in-one solution that meets the diverse needs of businesses. With its modern features, user-friendly interface, and robust support, Gusto enables organizations to nurture their teams effectively, ensuring that both employees and the business can thrive together.



## Gusto Pros & Cons
**What users like:**

- Users love Gusto&#39;s **user-friendly interface** , making payroll management seamless and stress-free for businesses. (5642 reviews)
- Users value the **simplicity and ease of use** of Gusto, making payroll management efficient and hassle-free. (2984 reviews)
- Users commend Gusto for its **remarkably easy setup** , ensuring a smooth transition and efficient payroll management. (2807 reviews)
- Users appreciate Gusto for its **ease of use** , streamlining payroll management and enhancing workflow efficiency. (2800 reviews)
- Users value the **ease of use** of Gusto for efficient payroll management and quick report generation. (2593 reviews)
- Users appreciate the **user-friendly interface** of Gusto, finding it easy to navigate and manage finances efficiently. (2347 reviews)
- Intuitive (1994 reviews)
- Easy Payroll (1912 reviews)
- Users find Gusto a **time-saving solution** that simplifies payroll and hiring processes effortlessly. (1840 reviews)
- Easy Access (1767 reviews)

**What users dislike:**

- Users cite **missing features** like live chat and an updated expense table as limitations in Gusto&#39;s functionality. (614 reviews)
- Users express frustration over **poor customer support** , highlighting delays, unhelpful responses, and lack of accountability. (601 reviews)
- Users frequently face **payroll issues** requiring support intervention and experience frustrating delays during login and information editing. (488 reviews)
- Users face **login issues** , including confusion with two-step verification and frequent glitches during the login process. (416 reviews)
- Users note the **limited customization** in Gusto, finding it less adaptable for specific needs, especially on mobile. (409 reviews)
- Users find the **time tracking feature lacking** , desiring enhancements for ease of use and better reporting capabilities. (380 reviews)
- Limited Features (349 reviews)
- Users experience **inconsistent support services** , leading to frustration and difficulties in resolving payroll issues effectively. (325 reviews)
- Limited Capabilities (323 reviews)
- Slow Loading (306 reviews)

## Gusto Reviews
  ### 1. User-Friendly Payroll Tool for Non-Accountants

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christian B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about Gusto?**

It is user friendly for someone like me with very little accounting background.

**What do you dislike about Gusto?**

It can be daunting when trying to integrate with QuickBooks online. I have to map to the chart of accounts so that all of our payroll is categorized correctly and I am having trouble with the mapping.

**What problems is Gusto solving and how is that benefiting you?**

It is helping me with payroll and the HR piece for our company. It will help me perform better in my job with human resources. It will allow me to create an employee handbook which I like. The performance of Gusto will be just what I need to stay on top of compliance for Washington State. I am having a little trouble with integration into QuickBooks but overall the price is right for our company. I look forward to using the AI feature for our company.

  ### 2. User-Friendly, Reliable Payroll Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke B. | Patient Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Gusto?**

I use Gusto for time tracking and payroll, and I appreciate that the site is well made and generally easy to navigate. In comparison to other major time tracking and payroll sites, Gusto is very accessible and easy to use. It’s valuable to me because I don’t have to spend a lot of time trying to sign in or convincing the site to give me access; I just have the access.

**What do you dislike about Gusto?**

I found the tax form portion a bit challenging. Not enough taxes were initially being taken out of my check, so I had to pay extra for taxes this year. Trying to fill out the tax form itself wasn't super easy.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to track my hours and my payment. It solves the problem of monitoring time and payroll effectively.

  ### 3. Seamless Payroll with Unmatched Support and Simplicity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney P. | People &amp; Culture Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Gusto?**

Gusto support is amazing. They are always available and always helpful, which I really appreciate during challenging situations. I also like the simplicity of the platform, as it saves time with no need for staff to constantly ask questions or troubleshoot. It just makes sense and allows me to focus on what matters most. The time-saving features are a big help, especially since I'm an HR department of one managing a large team and volunteer force.

**What do you dislike about Gusto?**

I wish there was more flexibility in benefits management when you're not using Gusto's benefits.

**What problems is Gusto solving and how is that benefiting you?**

Gusto makes payroll and administrative tasks much easier compared to our previous systems, like ADP or Rippling, which were problematic. Its time-saving features allow me to focus on what matters most, and it's easier for both administration and staff.

  ### 4. All-in-One Payroll Solution with Easy Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josey S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Gusto?**

I like that Gusto has an all-in-one dashboard where I can easily access everything, like workers' compensation, background checks, W-2s, and other documents, all in one place. It makes running payroll seamless, filing taxes on time, and compiling necessary items like workers' compensation insurance easy and efficient. I appreciate it because I don't have to spend time looking at different websites, and everything syncs up nicely. I've also gotten great rates for workers' compensation, which is a bonus for me. Plus, the initial setup was very easy.

**What do you dislike about Gusto?**

I wish the scheduling was with the basic plan, that would be nice. Sometimes I do have a hard time finding something, but it's usually pretty easy to get a hold of someone to remedy that real quick or just kinda search the knowledge center. It doesn't integrate with the software we use, event rental systems.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to run seamless payroll, file taxes on time, compile workers' compensation insurance, perform background checks, and handle all necessary documents easily in one place. It's valuable because I don't have to look elsewhere, and I've gotten great rates on workers' comp.

  ### 5. Intuitive All-in-One Payroll, but Advanced Features Can Feel Locked Behind Higher Tiers

**Rating:** 3.5/5.0 stars

**Reviewed by:** Eddie F. | Technical Growth and Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2026

**What do you like best about Gusto?**

I’ve had a great experience using Gusto overall. What I like most is how simple and intuitive the platform is. Payroll, benefits, and tax filings are all in one place, and the interface makes it easy to navigate even if you’re not an HR expert. The automated payroll runs and tax filings save a lot of time and reduce stress, especially during busy months. I also appreciate the clear reporting and employee self-service features — it makes onboarding and managing documents much smoother.

**What do you dislike about Gusto?**

What I dislike is that some advanced features and integrations can feel limited unless you’re on a higher-tier plan. Customer support is generally helpful, but response times can vary during peak periods. Pricing can also add up quickly as your team grows.

**What problems is Gusto solving and how is that benefiting you?**

The main problem Gusto solves for me is simplifying payroll and compliance. Before using it, managing payroll, benefits, and tax paperwork was time-consuming and confusing. Gusto streamlines everything into one system, reduces manual errors, and helps ensure compliance with tax regulations, which gives me peace of mind and frees up time to focus on growing the business.

  ### 6. AI unnecessary, but a solid time clock and PTO app nonetheless.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Gusto?**

All the features I need are all found in this one app! It makes my life easy, from clocking in to requesting time off. I've never had an issue with the app not loading correctly, and it was easy to get started in the app when I first joined my company.

**What do you dislike about Gusto?**

It would be nice if Gusto could tell me how many hours/minutes I have left in my work week so I can know exactly when I can leave at the end of the work week instead of just guessing! I don't use any of the AI features because I have no need of them; they are superfluous. I was unable to integrate my work schedule into my Google calendar and have to do that manually, unfortunately.

**What problems is Gusto solving and how is that benefiting you?**

In juxtaposition to other workforce apps I have used in the past, Gusto shows the number of PTO hours I have remaining in any given period, instead of leaving me to guesstimation.

  ### 7. User-Friendly Payroll Solution with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tedi S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Gusto?**

I use Gusto primarily for payroll and tax purposes, and it's made it significantly easier to pay my employees while at the same time help to create stronger relationships with them as they are happier. Gusto is very user-friendly. Very rarely have I not been able to figure something out through the platform. In the few instances where that's been a problem, it's easy to jump on a chat or call to have my questions answered. As a business manager who uses many different platforms, having a platform as simple and reliable as Gusto has made my life a whole lot easier. QuickBooks' interface wasn't nearly as straightforward, and Gusto provides benefits and simplifies HR, which is necessary when I'm already managing so much. The initial setup of Gusto was very easy.

**What do you dislike about Gusto?**

maybe add suggested policies instead of the employer having to come up with everything on their own

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto primarily for payroll, making it significantly easier to pay employees. It's user-friendly, reliable, and simplifies HR tasks, which is necessary in a small business. This has helped create stronger relationships with employees and reduced the time wasted on navigating complex platforms.

  ### 8. User-Friendly Payroll with Strong Compliance Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** HR L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Gusto?**

I like how Gusto helps me better manage compliance, reminding me to address key compliance issues. It's user-friendly, making tasks simpler. The off-cycle payrolls feature is great for running missed payrolls and correcting any errors efficiently. The initial setup was a cakewalk, making it easy to get started.

**What do you dislike about Gusto?**

I would definitely like Gusto to have better control at the back end. Sometimes Gusto asks for the wire transfer of funds; when that happens, customer support shouldn't respond that the issue is 'System Triggered' and they can't help. It would be more helpful if they say this is system triggered but let me override to fix it for you. If L1 can't, at least it should be escalated to a point where it can be fixed and help the customer.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to better manage compliance with timely reminders, and it makes off-cycle payrolls easy for corrections and missed payments.

  ### 9. Failed to pay employees, then lied about it, offered no refunds, and no apology.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Mark T. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Gusto?**

I find the user interface of Gusto rather simple to use. It integrates with tools to automate the provisioning of user accounts in Microsoft 365 and also integrates with QuickBooks Online fairly easily.

**What do you dislike about Gusto?**

They literally did not run our payroll last payroll cycle. No notice was sent that it wasn't completed and I learned from my employees that they had not been paid. The issue ended up being a Gusto problem yet no one from Gusto did so mucha s even apologize for it. I received no refunds for our service fees paid in the month. I was not reimbursed for the wire fees I paid in order to get my employees paid. The icing on the cake was the four different lies I was given about why payroll wasn't completed, confirmed in my final support interaction with their absolutely unhelpful customer support team. Gusto was fine until it wasn't, and when it wasn't, they failed HARD. We're leaving for another provider at the end of the quarter.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto for payroll, reimbursing business expenses, tracking PTO, and performance reviews. It integrates with Microsoft 365 and QuickBooks Online, simplifying account provisioning and financial tasks.

  ### 10. Effortless Time Tracking and Bill Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Gusto?**

I use Gusto for time tracking, and I really like how easy it is to make adjustments if I make an error, like forgetting to clock out. It's also great that I can write a note to my manager to let her know about any changes. Gusto is super easy to use, quick and efficient, and I love that it just takes a second to log on, especially with the Face ID option for identification. It makes my life much easier. The initial setup was super easy as well, and within minutes, I was able to sign up and log on my first day on the job.

**What do you dislike about Gusto?**

I have no complaints about Gusto. It's easy-peasy to use!

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto for time tracking, which makes it easy to adjust errors and communicate changes to my manager. It's user-friendly, efficient, and simplifies entering or requesting time off. The premium version helps with bill paying through the debit card program.

  ### 11. Easy-to-Use App with a Clear UI and Helpful Pay History Tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lauren E. | Part Time Therapist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Gusto?**

Easy to use, the mobile app is also clear and easy to navigate, good user interface. I appreciate being able to see the history of pay, and even though I do not utilize all of the features, there are several that allow you to access your pay early or track your money/spending.

**What do you dislike about Gusto?**

I truly do not have any complaints or feedback! This is the first time tracking app I have used of it's kind - it is very user friendly and easy to understand. I cannot thing of anything negative.

**What problems is Gusto solving and how is that benefiting you?**

Gusto easily helps me track and manage my time at my job - I can differentiate between different types of time spent and can see my pay over time as well, noticing patterns and increases.

  ### 12. Smooth, Simple Hour Tracking with Helpful Support and a Great AI Assistant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about Gusto?**

I loved how it performed when entering my hours. I also loved the support that was available when setting my account up. The price I was getting was always correct and the AI assistant was a very helpful tool. I feel that this was a great way for me to get paid and it was worth the money. When using this to track my hours it was very smooth and allowed me to optimize my time working. Tracking my hours was extremely simple with the tool that allowed me to make edits and changes. I did not integrate this tool with anything other than my bank account.

**What do you dislike about Gusto?**

Something that I disliked about Gusto was a couple times it wasn't totally accurate with when I was getting paid it was a day off a couple times. This issue confused me because I thought I was getting paid but didn't.

**What problems is Gusto solving and how is that benefiting you?**

Gusto is helping me track my hours which helped me track hours accurately and quickly.

  ### 13. Easy-to-Use Payroll and HR That Saves Time and Reduces Stress

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katherine Z. | Marketing Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2026

**What do you like best about Gusto?**

We’ve had a great experience using Gusto for payroll and HR. The platform is easy to use and makes running payroll simple, even with multiple employees. Direct deposit is reliable and tax filings are handled automatically, which saves a lot of time.

Onboarding new hires is smooth and the reminders help keep everything on track. The reports are clear and easy to understand. Overall, Gusto has made managing payroll much less stressful and more efficient for our business.

**What do you dislike about Gusto?**

The main downside is the cost, especially as your team grows and you add more features. Some advanced tools require higher tier plans, which can make pricing increase quickly. Customer support can also take longer than expected during busy times. Overall it is a strong platform, but the pricing structure is something to consider as you scale.

**What problems is Gusto solving and how is that benefiting you?**

Gusto solves the problem of managing payroll, tax filings, and employee onboarding in one place. Instead of handling payroll manually or worrying about tax deadlines, everything is automated and organized.

This benefits us by saving time, reducing errors, and giving peace of mind that payroll taxes and compliance are being handled correctly. It also makes onboarding new employees easier and more professional, which improves the overall experience for our team.

  ### 14. Simplified Payroll and Onboarding, Some Tax Filing Hiccups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clayton M. | Co-Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about Gusto?**

I like Gusto for our small business coffee shop because it helps streamline the process of producing payroll and getting employees paid. The onboarding process is something I like most personally; it's very simple and quick, from the initial email to team members joining, to entering their information and verifying their documents, all the way to scheduling them. It's easy for us and straightforward for our team members too. I value the payroll feature because it's easy to process and transparent. Integrating with Outlook email helps keep us in the loop by confirming when payroll tasks are completed or need attention. Setting up Gusto was very easy and didn't take long at all. We love Gusto, and I would definitely recommend it to others.

**What do you dislike about Gusto?**

Sometimes our data on the back end should be sent over for tax filing purposes; there have been a few times that it has not automatically done so and has led to us being fined or penalized for a late fee.

**What problems is Gusto solving and how is that benefiting you?**

I find Gusto streamlines payroll processing and simplifies onboarding, making it quick and easy to pay employees and onboard new team members. It offers convenience and efficiency, which is why we switched from QuickBooks.

  ### 15. User-Friendly Payroll with High Performance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rashmi n. | Associate Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2026

**What do you like best about Gusto?**

I like Gusto because of its performance and how easy it is to use. The accessibility to each tab is straightforward, and I appreciate the clear CTA titles, which help me navigate and check all the details effortlessly without needing to search with keywords. The setup process was good too, with account creation being simple thanks to step-by-step guidance in the app.

**What do you dislike about Gusto?**

In improvement, I would say in time tracking. As a user, I would like to have a copy CTA in time entry so that I can enter the hours worked for a day and copy it to the rest of the days instead of updating/editing each time.

**What problems is Gusto solving and how is that benefiting you?**

Gusto provides details on working hours, benefits, tax, and the pay I'm going to receive. It makes payroll information easily accessible with clear navigation and simple click-through access to each tab.

  ### 16. User-Friendly Layout Makes Checks and Hours Easy to Access

**Rating:** 4.5/5.0 stars

**Reviewed by:** Haley C. | Receptionist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about Gusto?**

It’s very user-friendly and easy to understand, with a simple, straightforward layout. I can easily access my checks, hours, and use tools.

**What do you dislike about Gusto?**

Occasionally, there is a glitch here and there. For example, my company has the option of clocking in for a normal shift vs. a weekend shift, and Gusto tends to kick me into the normal shift regardless of what I pick. But I can change it after, so it's not a huge issue.

**What problems is Gusto solving and how is that benefiting you?**

Gusto makes it very easy for me to see my previous and upcoming checks and provides a helpful budgeting tool

  ### 17. Enables Smooth Multi-State Remote Payroll

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike P. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about Gusto?**

Gusto makes it possible for our small company to run a fully remote operation with employees in multiple states.

**What do you dislike about Gusto?**

Gusto makes you jump through a few hoops to reach a human who can provide customer service. But I've always been able to get the help I need eventually. 
I have had multiple negative experiences with their Benefits team, and we no longer use Gusto for benefits because of the mistakes they have made.

**What problems is Gusto solving and how is that benefiting you?**

Gusto does all of the required state compliance, filing, etc. related to payroll, as well as time tracking for our employees.

  ### 18. Self-Service HR Hub That Saves Time and Keeps Everything in One Place

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ian B. | Chief Technology Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Gusto?**

The fact that it gives employees the ability to manage their own data like view their own pay stubs and update their own contact info; etc saves me a ton of time and effort from being asked to do something that they can easily accomplish on their own. Everything is located in the same spot, therefore I don’t have to access three different sites to complete an employee’s on-boarding or benefits update.

**What do you dislike about Gusto?**

Sometimes the customer service line is busy and sometimes you even get put on hold and when you finally speak with a representative you are not always speaking with the same person therefore you may have to re-explain your issue each time you call. The reporting feature leaves a little to be desired as I frequently cannot locate the report that I need and therefore must reach out to a representative to build it for me which defeats the purpose of using the reporting feature.

**What problems is Gusto solving and how is that benefiting you?**

Prior to utilizing Gusto, we were accessing various platforms to complete a single payroll cycle - one platform was used to track time worked; another platform was utilized to update employee benefits; and yet another platform was used to gather and update employee paperwork during the on-boarding process. Gusto allows us to utilize one single portal to complete our entire payroll process thereby reducing the amount of time required to complete the payroll process and reducing the risk of losing important information.

  ### 19. Gusto an easy to use employee focused app

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jacob H. | Technical Analyst II, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Gusto?**

I love how they have heard back from feedback through their Claire integrations and added to that for their advancement for in between pay periods and upped the limit for minimums.

**What do you dislike about Gusto?**

Integrations for its 401k program Guideline that they recently acquired a little bit ago better as still a little clunky when it comes to accessing it and you see a simplified view rather than an app or web view redirection.

**What problems is Gusto solving and how is that benefiting you?**

Definitely helps with payroll, but also makes it easier to see benefits. Also like the survey integration as it’s good for metrics for my company, but also allows me to share my opinion.

  ### 20. Exceptional Payroll and Time Tracking Solution with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leah G. | Campus Outreach Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Gusto?**

I use Gusto for payroll and time tracking for our contractors for our nonprofit. It's really helpful because I wouldn't know how to handle workers' compensation and payroll without it. The customer service is great, making it easy to get my questions answered anytime. I also appreciate the constant upgrades, which are helpful. The time tracking feature is especially beneficial for us. From my understanding, the initial setup was very simple.

**What do you dislike about Gusto?**

Nothing! We are big fans of Gusto

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto for payroll, time tracking for contractors, and it helps simplify workers' comp. The customer service is great, and regular updates and effective time tracking are really helpful for our nonprofit.

**Official Response from Chelsea B:**

> Hello Leah,

Thank you for sharing your feedback with us! We're thrilled that Gusto has proven to be a valuable tool for your nonprofit organization, simplifying payroll management and report generation. Your support means a lot to us, and we're happy to be your chosen payroll platform.

-Chelsea

  ### 21. User-Friendly Payroll Management with Reliable Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kenny . | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2026

**What do you like best about Gusto?**

I like how user-friendly Gusto is once I understood the platform. It's impressive how easy it is to manage my work schedule. The setup was straightforward once I followed the prompts. Gusto was also really helpful in answering my questions and helping me understand how my employer and Gusto work together. I'd rate it a 10, as if you find a good company that works with Gusto, it seems like a great way to go.

**What do you dislike about Gusto?**

I wasn't very clear on how to navigate the platform at first, since I had never used anything like it before. Understanding the hierarchy and how the employer interfaces with a third party was confusing. Additionally, I was provided with a supervisor, but had no way to contact them or ask questions, except through Gusto.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to manage my pay and navigate employer interactions. Its user-friendly interface impressed me, making it easy to manage my work schedule.

  ### 22. Seamless Payroll and Benefits Management with Gusto

**Rating:** 4.5/5.0 stars

**Reviewed by:** David M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2026

**What do you like best about Gusto?**

I like how quickly Gusto alerts me of my funds arriving and the processes of when my funds will arrive. It's a seamless process as a contractor to get paid by my clients, with the reoccurring contract payment happening very easily and all my data right there without any problems. As an employee, they were very helpful, allowing me to get my pay on time and see my benefits whenever I needed. It's also a very good center for my finances, helping me understand how much income I'm bringing in and who's paying me. The setup was pretty easy as well, I was able to get it set up within a single day without any problems.

**What do you dislike about Gusto?**

I think the sign-in process, even though the dual verification is good, is a little bit troubling at times and can be annoying.

**What problems is Gusto solving and how is that benefiting you?**

Gusto ensures timely payments and easy access to benefits as an employee. As a contractor, payments are seamless with recurring contracts handled smoothly. It centralizes my financial info, showing income and payers.

  ### 23. Streamlined Payroll and Onboarding, Needs Hiring Improvements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeff N. | Owner/Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Gusto?**

I find Gusto much more efficient and user-friendly compared to other payroll services I have used in the past, saving me tons of time and effort not only in running payroll but also with other employment tasks. I like that everything is "under one roof" as I can run payroll for all my employees, onboard new hires easily, and even advertise for new employees within the same interface. I really love the onboarding interface because it saves so much time when bringing on new hires. The payroll interface is very easy to use, and I like that it automatically lets you know how much PTO or sick time an employee has while entering their hours.

**What do you dislike about Gusto?**

The hiring interface is good, but could use improvement. There are no notifications when someone applies, so the only way you can see if you have new applicants is by logging in and checking the interface. Also, I like the scheduling feature, but I wish it could be enabled on a case by case basis, rather than for everyone or no one. We run a separate scheduling software for some of our employees, so we aren't able to enable it or they would get confused.

**What problems is Gusto solving and how is that benefiting you?**

I find Gusto efficient and user-friendly, saving me time and effort with payroll and employment tasks. I like that everything is under one roof, from payroll to onboarding new hires. The payroll interface is easy to use and shows PTO and sick time while entering hours.

  ### 24. Handled our state to state payroll tax filings

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kasyan I. | Benefits administration coordinator, Civic & Social Organization, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Gusto?**

Gusto's payroll automation is truly a game-changer. No longer need to do the math or fill out tax forms myself – all my W-2s to quarterly tax forms are done automatically. Onboarding the employees is just as streamlined; they can get the paperwork done online, and I am notified when they aren't. One of its highlights is that it enables me to provide health insurance and 401(k) options right on the platform. I'm surprised at how easy it is to approve time-off or do payroll on the go with the mobile app.

**What do you dislike about Gusto?**

It can get expensive, particularly if you are a large team with benefits. Advanced HR features, such as advanced HR tools, are offered as add-on features, which may not be apparent at first glance.

**What problems is Gusto solving and how is that benefiting you?**

Payroll used to be a weekly pain before Gusto, with all the calculations, check printing, and deadlines. Now, it's done in minutes and taxes are filed automatically. Previously there was a lot of paperwork and follow up involved during the onboarding process, now it's all done online and if there's a delay I'm notified.

  ### 25. Keeping my bank info after canceling

**Rating:** 0.0/5.0 stars

**Reviewed by:** Brandon S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Gusto?**

it has a decent interface that I didn't hate

**What do you dislike about Gusto?**

Unacceptable Data Retention Policy — 1 Star
After canceling my Gusto account, I attempted to remove my banking information from their platform. To my surprise, Gusto's policy allows them to retain your banking details even after you've closed your account and are no longer using their services.
As a former customer, I have no ongoing relationship with Gusto, yet they insist on holding onto sensitive financial information I never consented to keep on file post-cancellation. This feels like a serious violation of consumer trust.
My issues with this policy:

No opt-out: There is no way to delete your own banking information upon account closure.
Lack of transparency: This policy is buried and not made clear during the cancellation process.
Unnecessary risk: Retaining sensitive data for inactive accounts creates unnecessary exposure in the event of a data breach.

Businesses should only hold onto sensitive financial data for as long as there is an active customer relationship. Keeping it beyond that — without a clear legal obligation or the customer's explicit consent — is, in my opinion, unreasonable and should be revisited by regulators.
I would caution anyone considering Gusto to be aware of this policy before handing over their banking details.

**What problems is Gusto solving and how is that benefiting you?**

helping with payroll compliance

  ### 26. A payroll app that's super easy for employees!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela W. | Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Gusto?**

I like that Gusto is incredibly user-friendly. Its super easy to find my tax forms or update my account info. The layout is clean and actually feels like a modern app you want to use. I log in often to check my pay stubs and while I haven't had to contact their customer service, I can usually find any answers I might need in their Help Center articles.

**What do you dislike about Gusto?**

One thing I’d love to see improved is the dashboard layout. I really miss being able to see my pay info directly on the home screen as soon as I log in. Now, it feels like I have to jump through a few extra hoops just to see the basic breakdown of my latest check. It’s a small change, but it definitely added some 'click fatigue' to a task I do twice a month.

**What problems is Gusto solving and how is that benefiting you?**

Gusto really solves the back-and-forth that usually happens with HR. I love that I don't have to email anyone to get a copy of my W-2 or to update my direct deposit I can just hop into the app and do it myself in ten seconds!

  ### 27. Convenient Payment Solution with Easy Setup, Minor Fee Issue

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Gusto?**

I find Gusto quite convenient. I like that I can use my card at local ATMs to pull out money easily. It's really helpful that I can use Vester through Gusto to keep track of payments. Also, submitting expenses through Gusto, especially when I'm traveling, makes things simple. I appreciate that Gusto has a savings feature, allowing me to put a percentage of my check into savings for future use. The setup process was smoother than I expected because I could use Gusto's recommended bank, which was a big help when I didn't have a bank account. Our administrator manages a lot with Gusto, and the time tracking works really well. Honestly, setting up with Gusto was easy, and overall it's just pretty convenient.

**What do you dislike about Gusto?**

The only thing I don't love about Gusto is the fee when I transfer money from Gusto to other accounts. I now have a different bank account, and sometimes I transfer large amounts of money, so the fees do add up after a while.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto for managing payments from two companies I work for as an independent contractor.

  ### 28. Effortlessly Streamlined Payroll and Timekeeping

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cather G. | HR Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Gusto?**

I absolutely love Gusto's timekeeping app; it's fantastic and has solved my timekeeping problems, which was the number one issue for me. The performance reviews are now done through Gusto, and it's an absolutely terrific process and program. The prayroll feature has tremendously streamlined and simplified the payroll process for me, especially since I do multiple payrolls a month. The ability to have employees be within a certain geographic area to clock in and out is fabulous, as it allows me to know whether they're on-site or off-site. It also gives employees the opportunity to correct errors they've made, which is great. The initial setup of Gusto was very smooth, and I appreciate that ease.

**What do you dislike about Gusto?**

I wish I could have more flexibility in the Time off feature.  I have a school associated with the church and their holidays are different but I can only have 1 set of holidays company-wide.  I'm also very limited on Vacation policies and yet I have several different scenarios.  I think that could be improved upon.  Also, I'd love it if Timekeeping would give me a weekly total on each employees timecard based on our work week of Sun-Sat.  Employees knowing exactly how many weekly hours they have worked would be helpful for everyone!

**What problems is Gusto solving and how is that benefiting you?**

I love Gusto's timekeeping app; it's fantastic and solves my timekeeping problems. Performance reviews are terrific and easier now. Running multiple payrolls is streamlined and simple, saving time.

  ### 29. Streamlined HR Management with Benefits Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ken M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Gusto?**

I love having access to all my benefits and the ability to request time off in Gusto. I can track and view paychecks at the daily level, which is really convenient. The benefits section is exceptional because I can access all my benefits without leaving the app. I like being able to see my medical, dental, and vision benefits all in one place. For me, as an employee, the initial setup of Gusto was very easy.

**What do you dislike about Gusto?**

The Time Off/Request Off section is not intuitive. We should be able to make a range of time that we are requesting off. It often defaults to 8.0 hours and that is frustrating, forcing a cancel of the request.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to access all my benefits easily, request time off, and track paychecks daily. It consolidates my medical, dental, and vision benefits, which is super convenient.

  ### 30. Streamlined Payroll and Compliance with Gusto Is Remarkably Intuitive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wenzel M. | IT Manager Assistant 2, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Gusto?**

Several tools that I enjoy and like from Gusto is their employee self-service and onboarding because it's a massive relief for my work. It makes my job easier by giving employees full ownership of their data entry, especially when they fill out their banking details and tax withholding information. This process removes the risk of transcription errors and keeps sensitive information out of my inbox, as everything is done by the employees themselves. This has led to fewer mistakes on our records.

**What do you dislike about Gusto?**

I think they need technical improvement with the state tax registration support because it can be a bit hands-off. The platform alerts you when a new state registration is needed, but the actual guidance for navigating complex local tax agencies can be vague and not too straightforward. I'd love to see more step-by-step assistance for first-time registration in tricky jurisdictions like overseas.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to manage a hybrid workforce and diverse payment schedules. It automates digital signatures and filing, a huge relief compared to manual processes. The employee self-service helps reduce errors and keeps sensitive info secure, while they handle banking and tax details themselves.

  ### 31. User friendly experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie C. | Director of Finance &amp; Administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Gusto?**

The addition of state-specific training requirements, such as the required harassment training for New York employees, has been very helpful.

**What do you dislike about Gusto?**

Self-guided tutorials for some of the newer features would be helpful.

**What problems is Gusto solving and how is that benefiting you?**

It is much more user-friendly than our old payroll platform. It's been easier for me as an admin and from the employee side as well. The past couple of years we even started using the Performance section to do our quarterly check-ins instead of an annual review that was done by email. It's so much easier to track and see who has completed theirs and who I need to follow up with.

  ### 32. Efficient Time Tracking with Minor Glitches

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabby O. | Program Staff, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Gusto?**

I use Gusto to clock in and out of work and request time off. I like that I can go back in and add or change hours after work, which makes things more efficient for me. Gusto is super helpful for adding hours, clocking in, and it also gives me my W-2 and keeps track of hours and overall pay. These features make it easier for me to track my hours and pay. The initial setup was very easy and took about 5 minutes. I love Gusto!

**What do you dislike about Gusto?**

I wish that it was a little easier to log my hours. Sometimes there is a glitch where I will type in my hours and then it changes them. This glitch happens almost every time I log hours. Maybe just letting me type the timing would be better.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to clock in and out, request time off, and manage my hours and pay. It makes tracking my hours and pay easier, provides my W-2, and allows me to adjust hours after work, improving efficiency. I have used gusto at every agency I have worked for so it trakcs my accounts across jobs. I love this about it!

  ### 33. Gusto Makes Payroll and HR Simple, Streamlined, and Stress-Free

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Gusto?**

What I like best about Gusto is how simple and streamlined it makes payroll and HR tasks. The interface is very user-friendly, and it takes a lot of the stress out of things like payroll processing, tax filings, onboarding, and employee management. As a small business owner, I appreciate being able to manage everything in one place without it feeling overly complicated.

**What do you dislike about Gusto?**

One downside is that some of the more advanced features and integrations can get expensive as your business grows. There can also be a slight learning curve when setting up more customized payroll or benefits workflows, but overall the platform is still much easier to use than many alternatives.

**What problems is Gusto solving and how is that benefiting you?**

Gusto helps simplify payroll, tax filing, onboarding, and employee management by keeping everything centralized and automated. It saves me a significant amount of time, reduces stress around compliance and payroll deadlines, and allows me to focus more on running my business instead of administrative tasks.

  ### 34. Simple and reliable way to receive and track my payments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Solange S. | Sales Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Gusto?**

What I like best about Gusto is how easy it is to track my payments. I can see my pay history, upcoming payments, and tax documents all in one place without having to ask my employer for anything. The direct deposit is reliable and always arrives on time, which gives me peace of mind. I also appreciate how clean and simple the platform looks ,everything is organized and easy to understand, even if you’re not familiar with payroll systems.

**What do you dislike about Gusto?**

One thing I dislike about Gusto is that there are limited customization options for notifications, so sometimes I would like more control over how and when I receive updates. Also, some sections, like tax documents or payment details, can take a few extra clicks to find at first. It’s not a major issue, but improving navigation and making certain information more accessible would make the experience even better. Overall, these are small inconveniences compared to how reliable and easy the platform is to use.

**What problems is Gusto solving and how is that benefiting you?**

Gusto solves the problem of having to manually track payments, pay stubs, and tax documents. Instead of asking my employer for payment records, everything is available in one place, including my pay history and tax forms. This makes it much easier to stay organized and manage my financial records.
It also makes payments more reliable through direct deposit, so I know exactly when I will get paid. I receive notifications and can see payment details clearly, which gives me peace of mind and helps me plan my finances better. Additionally, having access to my pay stubs and tax documents anytime is very helpful, especially during tax season.
Gusto saves time, reduces confusion, and makes receiving and managing my payments simple and convenient.

  ### 35. Intuitive and Efficient Platform with Seamless Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trevor M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2025

**What do you like best about Gusto?**

I really like Gusto because it makes it easy for me to log hours and get paid thanks to its straightforward interface for inputting all the necessary information. I find the UI to be very beginner-friendly and appreciate that the layout is straightforward, with the sidebar clearly organizing all the sections I need for work. This user-friendly UI saves me a lot of time compared to platforms I've used in the past where finding features like time off, hour logging, and documents was quite a hassle. I also found the initial setup to be very easy; my account was created and ready to go within minutes without needing to read through tons of information. I truly love using the platform and have no complaints about it.

**What do you dislike about Gusto?**

Nothing, genuinely nothing. Not something I dislike, BUT— I would love it if when you're logging hours, that there was a copy/paste option if your schedule is always the same (like, apply Monday's hours to Tuesday for example and so on)

**What problems is Gusto solving and how is that benefiting you?**

Gusto makes it easy for me to log hours and get paid with a straightforward interface, saving me time compared to other platforms.

  ### 36. Seamless Payroll Management with User-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2025

**What do you like best about Gusto?**

I really appreciate how user-friendly Gusto is, making navigation through the platform very simple. The platform streamlines HR and Payroll tasks effectively for me, especially in helping me keep track of my pay schedule and understanding when I am getting paid. Filling out my hours is notably straightforward, and I'm always informed about when I can change or edit my benefits, which I find extremely helpful. I find it very valuable that I can monitor changes to my pay—it's easy to see when my pay increases or decreases. Additionally, the setup process was seamless and easy to manage. Overall, I really like the system and its ability to cater to my HR and payroll needs efficiently, which is why my team preferred Gusto over our previous product, UKG. I even rate my likelihood of recommending it to others a solid 10.

**What do you dislike about Gusto?**

I like everything about the system so I wouldn't say anything

**What problems is Gusto solving and how is that benefiting you?**

Gusto simplifies my pay schedule management, making hour logging and benefits adjustments easy. It's user-friendly, facilitates effortless pay tracking, and increases my efficiency in understanding compensation changes.

  ### 37. Effortless Payroll and HR Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2025

**What do you like best about Gusto?**

I like how easy it is to navigate the platform and find what I'm looking for quickly without taking too much time away from my daily work. It makes Gusto valuable because previous platforms our company has used were difficult to navigate, had poorly designed user interfaces, and common technical problems. Gusto successfully consolidates timesheets, payroll, HR, and benefits into one easily accessible place. The initial setup of Gusto was very easy.

**What do you dislike about Gusto?**

The Home page windows of Tasks and Spending Trends aren't useful to the way I use Gusto, instead quick access to Time Off, Time Tracking, and Benefits would be more useful to me, but that's not a big complaint since I don't have any strong feedback for the platform. Overall, I love it as it is!

**What problems is Gusto solving and how is that benefiting you?**

I find Gusto consolidates timesheets, payroll, HR, and benefits in one place as opposed to previous systems we have used, making it easy to navigate and quickly find what I need without interrupting my daily work.

  ### 38. Streamlined HR Management with Intuitive Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Crawford B. | Director of Global Operations and Systems, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Gusto?**

I really like Gusto's ability to handle personal and team management of all our functions in one place. It's such an improvement from how we were running things in the past with tools like Excel, Paycom, and SharePoint - having everything like team goals, quarterly reviews, and pay centralized makes it so much easier to get the good management data I need to run my teams well. The initial setup of Gusto when switching from multiple tools was very intuitive and simple.

**What do you dislike about Gusto?**

The hiring tool, maybe recruiting, is a little clunky. I can't change the default filters for how I want to see and share the hiring process with teammates. It would be better if I could get it customized to match our hiring process.

**What problems is Gusto solving and how is that benefiting you?**

Gusto handles our org-wide documentation, pay, performance, and time tracking. It improves management by consolidating functions in one place, allowing team goals, reviews, and pay to be managed together, replacing multiple tools like Excel, Paycom, and SharePoint.

  ### 39. Effortless Time Tracking and Organization with Gusto

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jill M. | Business Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Gusto?**

I love using Gusto for a bunch of remote work opportunities, including my current role. Having multiple profiles on Gusto is really convenient. It's fantastic for tracking hours and checking my benefits, and I find that it keeps everything super organized. What I like most is that Gusto is right there on my desktop, making it the first thing I check in the morning and the last thing I use every day. It helps me remember to clock in and out during breaks and at the start and end of my day. I can keep a running tally of my working hours and keep track of my paycheck. The initial setup was also incredibly easy since they just provided a link and having used it before made it even smoother.

**What do you dislike about Gusto?**

Sometimes when I use the login it takes me to a setup for a company, strangely. Even though I'm logging in under my credentials for my current role, it seems like it's thinking that I am a new customer trying to set up a company. So I just bookmarked the correct URL. I don't know why it does that.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to track breaks and hours, keep everything organized in one place like pay stubs and year-end documents, and oversee the money I earn and benefits I access. It helps me clock in and out easily, keeping a running track of my work hours and paycheck.

  ### 40. Next-Day Pay Deposits Make Gusto a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alan B. | Junior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2026

**What do you like best about Gusto?**

I really like that my money arrives the next day after being paid, and the amount that Gusto says was paid will be on my account the next day

**What do you dislike about Gusto?**

At the beginning, I had to wait at least 4 days to get my money into my account. The UI is kinda simple, and I really expect it to be more intuitive

**What problems is Gusto solving and how is that benefiting you?**

I'm Ecuadorian, and sometimes when being paid from the US, the amount of money sent is not the same as what arrives in my account, so Gusto makes it easier and has good traceability

  ### 41. Effortless Payroll Management with Gusto

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Gusto?**

I use Gusto for payroll at my window tinting company, and it makes payroll super simple and detailed. I know exactly what is getting paid, especially when it comes to taxes. It's great for keeping track of everything all in one place, and the reminders about laws and regulations for paying employees are very useful. Our CPA recommended it because it's just easier to work with and understand, with all the documents and everything in one spot. Setting it up was very simple and easy, and following the steps made it pretty straightforward.

**What do you dislike about Gusto?**

I would say maybe having better reminders and keeping it just very straightforward. Like, hey. For your specific business, we recommend these types of things. So kinda making it look a little bit more custom to my business.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto for payroll, making it super simple and detailed. It helps me track payments and taxes, keeps everything in one place, and provides reminders for laws and regulations.

  ### 42. User-Friendly, Vibrant, and Organized HR Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven J. R. | Senior Client Services / Acquisition Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Gusto?**

I find Gusto really user-friendly as an HR time tracking application. It's vibrant, fun to use, and has quirky little animations and sayings. Unlike other HR software that can be dull and boring, Gusto is colorful and engaging. It's also incredibly easy to set up, which is something I really appreciate. Doing things like managing state forms and other requirements is straightforward, almost like signing a form without having to use a PIN.

**What do you dislike about Gusto?**

I think maybe the time tracking could be a little bit easier. When I time track, and I'm adding in my breaks, it's tedious to put in the California breaks. So just to maybe have a slot where I can just put I took this break, I took this first break, and then I took the second break. Now where I have to, like, actually enter the times, that's all.

**What problems is Gusto solving and how is that benefiting you?**

Gusto helps me stay organized by easily tracking hours and breaks, reminding me of payday, and allowing edits if I miss anything.

  ### 43. Perfect All-in-One for Payroll, Onboarding, and Time Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Gusto?**

I like How it handles everything all in one, from payroll to onboarding doccuments to time tracking I think its the perfect all in one

**What do you dislike about Gusto?**

Gusto has a clean and modern interface, but some features and settings can be difficult to navigate and require too many steps. Integrations work well overall, though certain third-party connections still need manual workarounds.

The platform is reliable, but occasional slow loading times in reports and employee records can impact workflow efficiency. Pricing is fair for small businesses, although costs increase quickly with added features. Support is generally helpful, but faster response times and stronger AI-powered automation and insights would improve the overall experience.

**What problems is Gusto solving and how is that benefiting you?**

Before using Gusto, managing payroll, onboarding, and employee documents across multiple systems felt time-consuming and disorganized. Gusto brought these workflows into a single platform, making payroll runs, tax management, and onboarding noticeably more efficient.

The UI is clean and intuitive for employees to navigate, and the integrations have helped cut down on manual administrative work. Overall, it has improved operational efficiency, saved time on HR tasks, and created a smoother onboarding experience for new hires. While there’s still room for stronger automation and more AI-driven insights, the platform delivers solid ROI for growing teams.

  ### 44. Effortless Payroll and Document Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** KarenYvette T. | Customer Service, Insurance, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Gusto?**

I love how Gusto is very easy to use both on the phone application and on the website. It allows me the freedom to check in how many hours I have, and I can access documents on the spot if I need to show my paystubs somewhere. I also value the clock-in tools, the time sheet, and the ease of accessing my paystubs. The ability to estimate payments and distribute money into a savings account is a big plus for me. I appreciate how everything I need is right at my fingertips. Additionally, the initial setup was incredibly easy, which made transitioning smooth for me.

**What do you dislike about Gusto?**

Sometimes I think it would be good to see about being able to leave a note even if we can't edit the timesheet because sometimes I forget to let my manager know to correct the sheet and from what time to what time. So that way, even if I can't edit my hours, I have a registered note of what would need to be corrected.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to get paid, manage documents, track time, and handle health benefits. It's easy to use on both phone and web, allowing me to check hours and access documents on the go, like paystubs when needed.

  ### 45. Easy Direct Deposit Setup and Smart Rainy Day Savings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eden K. | State Legislative Affairs Assiociate, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about Gusto?**

I like the ease of setting up direct deposit. I also appreciate the breakdown of paystubs and how you can set up partial deposits into different accounts. I have utilized the "Rainy Day" savings and I like that it auto-deducts from my paychecks.

I also appreciate that Gusto hosts multiple "companies" on my profile. Whether I'm an employee or a contractor, it's all in one place.

**What do you dislike about Gusto?**

There isn't much that I dislike about Gusto. However, I recently started using the time tracking tool and I'm not a fan of how we can't input hours in the future. For example, if it's a Monday but I know what I will be doing on Friday, I would like to be able to record those hours for Friday ahead of time.

**What problems is Gusto solving and how is that benefiting you?**

I work short-term and seasonal jobs from time to time. Recently, some of those companies have started using Gusto and it's made my life so much easier. There's no more going to pick up a physical check or tracking payments through platforms like Paypal. Instead, I can link my existing Gusto account to the company and get paid by direct deposit. I have also benefitted from the tax and documenting features that alert me when personal information is needed and when tax documents are ready. I no longer need to keep an eye out for tax documents in the mail.

  ### 46. Effortless Time Tracking with Gusto, Despite Minor Editing Hiccups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ariel G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Gusto?**

I love using Gusto for payroll because it makes tracking my hours really simple. I can easily use the app on my phone when I'm out in the field or on my laptop, which is super convenient. I also love that it keeps my hours and money all in one place since I use it for a checking account too. The thing I appreciate the most is the ease of logging my hours. Plus, I love the little piggy bank icon that changes with the seasons while the page loads. Another great feature is the simplicity of correcting my hours if I forget to clock in or out, which means I don’t waste time making sure everything is correct.

**What do you dislike about Gusto?**

Whenever I am editing my hours if I click anywhere outside of the box where I enter my time, the entire process of entering time starts over. That can be kind of frustrating. When I am entering edits to my hours it would be nice to just be able to hit enter or if I accidentally click out of the box, I would like the info I just input to be saved.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto to easily track my hours and manage my payroll and benefits. It simplifies time logging, even on the go, and keeps my hours and payments in one place, saving me time and hassle.

  ### 47. Efficient Payroll Management with Gusto

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark D. | Pastor of Spiritual Formation &amp; Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Gusto?**

I like the ability for our staff to interface with our Gusto account. They can easily access past pay stubs or make adjustments to their tax withholdings. They can also manage time-off requests easily, which, after approval, smoothly integrate with the payroll filing for the relevant period. This offers the level of clarity that we need from our staff — not just whether a day is needed off, but how many hours are impacted versus the need to define comp hours. All of that can easily be tracked and handled without back-and-forth email communication. The initial setup was incredibly easy. I recommend it pretty often, giving it a 10 out of 10.

**What do you dislike about Gusto?**

There are minor things that we've learned to watch for. When holidays come up, the automatic payroll hours miss that change. It should offset them, but we do that manually. I'd also like a way to easily see the fiscal year total for a staff member so I can reconcile that against our budget.

**What problems is Gusto solving and how is that benefiting you?**

Gusto simplifies federal and state paperwork, provides easy access to past pay stubs, and facilitates time-off requests which integrate with payroll, reducing email back-and-forth.

  ### 48. Streamlined Payroll, Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Civil P. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2025

**What do you like best about Gusto?**

I like that Gusto is user-friendly and helps me efficiently pay my employees and contractors. The software is organized and easy to use, with things in their right place. I appreciate the chat feature, as it allows me to quickly connect with a representative whenever I have questions, which is very helpful for a small business owner like me. Being able to chat while multitasking on administrative tasks is extremely valuable, as it saves me from scheduling a phone call and helps keep my business practice organized and efficient.

**What do you dislike about Gusto?**

Sometimes I have to fiddle around to find out how to pay my payroll. The employee payroll is pretty much easy, but the contractors, US-based and non-US based, is a little harder to navigate.

**What problems is Gusto solving and how is that benefiting you?**

Gusto helps me stay organized by efficiently managing payroll and tax deductions automatically. It's user-friendly, making the process easy and aligned with calendar dates.

  ### 49. Simplified Payroll with Easy Setup, But Needs Better Phone Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle S. | Attorney CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Gusto?**

I find Gusto's interface easy to use. I like that staff can track their own hours and request time off. It includes policies for vacation and holidays, and I also like their help section. Time tracking is nice because employees are in charge of their own time tracking. Having a singular place for time-off requests means I can review and see them at any point. The vacation and time-off policies ensure everyone is treated the same, reducing administrative HR mistakes. I really like the help section because if I have a quick question, I can just review it without needing to reach out to someone.

**What do you dislike about Gusto?**

It can be difficult to get anyone to actually talk to you on the phone if I need support. It's also difficult to find things on the website because things aren't named similarly. Like the benefits, versus time tracking policies, versus overtime policies are all in very different places, and in my opinion, it should all be under time tracking.

**What problems is Gusto solving and how is that benefiting you?**

I use Gusto for paying employees on time, ensuring tax and state reports are completed, and maintaining a payment history for unemployment insurance.

  ### 50. The Ultimate One-Stop HR Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Veronica T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Gusto?**

I like that Gusto serves as my one-stop HR hub, allowing me to access benefits, payroll, performance, and learning all on a single platform without needing to use different software for different needs. The user experience is really nice, with everything flowing easily into the next step, and there are no surprise areas I need to access. Gusto is transparent and shows me everything I need to see, providing alerts if something is missing. I found the initial setup very easy, even though it was almost two years ago, it left a positive impression. I also give it a 10 out of 10 for recommending to others.

**What do you dislike about Gusto?**

I don't prefer when my clients use outside 401k providers that don't integrate.

**What problems is Gusto solving and how is that benefiting you?**

Gusto is my one-stop HR hub, eliminating the need for multiple software by consolidating benefits, payroll, performance, and learning. It offers a seamless user experience without hidden surprises and provides alerts if something is missing.


## Gusto Discussions
  - [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) - 4 comments, 7 upvotes
  - [Poor Customer Support](https://www.g2.com/discussions/32981-poor-customer-support) - 1 comment, 5 upvotes
  - [Why doesn&#39;t Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) - 2 comments, 3 upvotes
  - [how do i work with a company that has such poor customer service ? what alternates are there in market ?](https://www.g2.com/discussions/how-do-i-work-with-a-company-that-has-such-poor-customer-service-what-alternates-are-there-in-market) - 1 comment, 2 upvotes
  - [NJ 927 in your report  line 9 and 10  numbers are missing WHY.](https://www.g2.com/discussions/nj-927-in-your-report-line-9-and-10-numbers-are-missing-why) - 1 comment, 2 upvotes

- [View Gusto pricing details and edition comparison](https://www.g2.com/products/gusto/reviews?page=8&section=pricing&secure%5Bexpires_at%5D=2026-06-27+04%3A53%3A20+-0500&secure%5Bsession_id%5D=8f8b7e50-f0eb-4969-9072-33d1ae43124f&secure%5Btoken%5D=b68cc45469c54ffc53a4eddfd395973b32ee053a94e1751c3e12a4f17f2981af&format=llm_user)
## Gusto Integrations
  - [7shifts](https://www.g2.com/products/7shifts/reviews)
  - [Accelo](https://www.g2.com/products/accelo/reviews)
  - [Acumatica](https://www.g2.com/products/acumatica/reviews)
  - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews)
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Android](https://www.g2.com/products/android/reviews)
  - [Anduril Industries](https://www.g2.com/products/anduril-industries/reviews)
  - [Aplos](https://www.g2.com/products/aplos/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [April](https://www.g2.com/products/april/reviews)
  - [April-Ai](https://www.g2.com/products/april-ai/reviews)
  - [Archy](https://www.g2.com/products/archy/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Ashby](https://www.g2.com/products/ashby-ashby/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Bar None Games](https://www.g2.com/products/bar-none-games/reviews)
  - [Basecamp](https://www.g2.com/products/basecamp/reviews)
  - [Bench](https://www.g2.com/products/bench-2026-02-22/reviews)
  - [Bench](https://www.g2.com/products/bench-2018-08-06/reviews)
  - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews)
  - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews)
  - [Bïrch (ex. Revealbot)](https://www.g2.com/products/birch-ex-revealbot/reviews)
  - [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews)
  - [Brex](https://www.g2.com/products/brex/reviews)
  - [brightwheel](https://www.g2.com/products/brightwheel/reviews)
  - [Buildertrend](https://www.g2.com/products/buildertrend/reviews)
  - [Cal.com](https://www.g2.com/products/cal-com/reviews)
  - [Calendar](https://www.g2.com/products/calendar/reviews)
  - [Carta Equity Suite](https://www.g2.com/products/carta-equity-suite/reviews)
  - [Chase Payment Solutions](https://www.g2.com/products/chase-payment-solutions/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Checkr](https://www.g2.com/products/checkr/reviews)
  - [CH Project](https://www.g2.com/products/ch-project/reviews)
  - [Clair](https://www.g2.com/products/clair/reviews)
  - [Clarity Benefit Solutions](https://www.g2.com/products/clarity-benefit-solutions/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews)
  - [Core system](https://www.g2.com/products/core-system/reviews)
  - [Credit Karma](https://www.g2.com/products/credit-karma-credit-karma/reviews)
  - [Defined Contribution / 401(k) System](https://www.g2.com/products/defined-contribution-401-k-system/reviews)
  - [Deputy](https://www.g2.com/products/deputy/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [EasyLlama](https://www.g2.com/products/easyllama/reviews)
  - [Empower](https://www.g2.com/products/empower-analytics-empower/reviews)
  - [Ethena](https://www.g2.com/products/ethena/reviews)
  - [Evernote](https://www.g2.com/products/evernote/reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews)
  - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews)
  - [Fidelity](https://www.g2.com/products/fidelity/reviews)
  - [Finaloop](https://www.g2.com/products/finaloop/reviews)
  - [FreshBooks](https://www.g2.com/products/freshbooks/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [Guideline](https://www.g2.com/products/guideline-guideline/reviews)
  - [Guideline](https://www.g2.com/products/guideline/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [Harvest](https://www.g2.com/products/harvest/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [Homebase](https://www.g2.com/products/homebase/reviews)
  - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Hubstaff](https://www.g2.com/products/hubstaff/reviews)
  - [Human Interest](https://www.g2.com/products/human-interest/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [JazzHR](https://www.g2.com/products/jazz-co/reviews)
  - [Jobber](https://www.g2.com/products/jobber/reviews)
  - [JobTread](https://www.g2.com/products/jobtread/reviews)
  - [Keap](https://www.g2.com/products/thryv-keap/reviews)
  - [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews)
  - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews)
  - [Mercury](https://www.g2.com/products/mercury-mercury/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Middesk](https://www.g2.com/products/middesk/reviews)
  - [ModMed](https://www.g2.com/products/modmed/reviews)
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews)
  - [Nectar](https://www.g2.com/products/nectar/reviews)
  - [Netchex](https://www.g2.com/products/netchex/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [NEXT](https://www.g2.com/products/next-next/reviews)
  - [Novo](https://www.g2.com/products/novo/reviews)
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews)
  - [Omada Health](https://www.g2.com/products/omada-health/reviews)
  - [Open Dental](https://www.g2.com/products/open-dental/reviews)
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews)
  - [Placid.app](https://www.g2.com/products/placid-app/reviews)
  - [Plaid](https://www.g2.com/products/plaid/reviews)
  - [Planning Center Services](https://www.g2.com/products/planning-center-services/reviews)
  - [Planning Pod](https://www.g2.com/products/planning-pod/reviews)
  - [Procare Solutions](https://www.g2.com/products/procare-solutions/reviews)
  - [Push.House](https://www.g2.com/products/push-house/reviews)
  - [Qbo](https://www.g2.com/products/qbo/reviews)
  - [QB Sync Made Easy](https://www.g2.com/products/qb-sync-made-easy/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews)
  - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews)
  - [Quickbook Synchronizer](https://www.g2.com/products/quickbook-synchronizer/reviews)
  - [Quo](https://www.g2.com/products/quo-quo/reviews)
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews)
  - [Remote](https://www.g2.com/products/remote/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Service Fusion](https://www.g2.com/products/service-fusion/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Sign In App](https://www.g2.com/products/sign-in-solutions-sign-in-app/reviews)
  - [SimplePractice](https://www.g2.com/products/simplepractice/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Sling](https://www.g2.com/products/sling/reviews)
  - [SpotOn](https://www.g2.com/products/spoton/reviews)
  - [SynergySuite](https://www.g2.com/products/synergysuite/reviews)
  - [Take Command](https://www.g2.com/products/take-command/reviews)
  - [TimeClock Plus by TCP](https://www.g2.com/products/timeclock-plus-by-tcp/reviews)
  - [Time Clock Wizard](https://www.g2.com/products/time-clock-wizard/reviews)
  - [Timeero](https://www.g2.com/products/timeero/reviews)
  - [TimeLedger](https://www.g2.com/products/timeledger/reviews)
  - [TipHaus](https://www.g2.com/products/tiphaus/reviews)
  - [Toast](https://www.g2.com/products/toast/reviews)
  - [Trainual](https://www.g2.com/products/trainual/reviews)
  - [Traliant](https://www.g2.com/products/traliant/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [TurboTax Self Employed](https://www.g2.com/products/turbotax-self-employed/reviews)
  - [Venmo](https://www.g2.com/products/paypal-venmo/reviews)
  - [Vestwell](https://www.g2.com/products/vestwell/reviews)
  - [When I Work](https://www.g2.com/products/when-i-work/reviews)
  - [Windows 11](https://www.g2.com/products/windows-11/reviews)
  - [Wise-Pay](https://www.g2.com/products/wise-pay/reviews)
  - [Workable](https://www.g2.com/products/workable/reviews)
  - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workyard](https://www.g2.com/products/workyard/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews)
  - [Xero Practice Manager](https://www.g2.com/products/xero-practice-manager/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoho People](https://www.g2.com/products/zoho-people/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Gusto Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access

**Automation**
- Process Automation

**Platform Basics**
- Interoperability
- Performance
- Portal

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Status Tracking

**Platform Basics**
- Performance
- Portal

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options

**Platform Performance**
- Reporting
- Application Monitoring

**Goals**
- Goal-Setting
- Company Goals And OKRs

**Platform Administration**
- Integrations
- Compliance
- Reporting

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization
- Mobility

**Generative AI**
- AI Text Summarization

**Taxes**
- Tax Calculation
- Tax Filing

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation

**Platform Functionality**
- Document management
- Requalification
- Compliance

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise

**Platform Payment Content**
- Document management
- Invoicing Tool
- Wage access

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration

**Platform Additional Functionality**
- Onboarding
- Pre-qualifiation
- Onsite Monitoring

**Data**
- Dashboards And Reports
- Historical Data

**Platform**
- Customization 
- Integration APIs
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Generative AI**
- AI Text Summarization

**Agentic AI - Performance Management**
- Multi-step Planning
- Natural Language Interaction

## Top Gusto Alternatives
  - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,469 reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews) - 3.9/5.0 (1,260 reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,487 reviews)

