--- title: Guru Reviews meta\_title: 'Guru Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2322 reviews by the users' company size, role or industry to find out how Guru works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 2322 scale: '5' date\_modified: '2026-08-11' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Guru Reviews & Product Details Visit Website Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically. * * * Product Website Guru Seller [Guru](https://www.g2.com/sellers/guru) Discussions [Guru Community](https://www.g2.com/products/guru/discuss) Solution Type All-in-One Overview by Christine Richardson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/guru/pricing) ## Guru Integrations (14) What do users say about integrations? Verified by Guru [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Chrome OS ](https://www.g2.com/products/chrome-os/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NaVetor ](https://www.g2.com/products/navetor/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Notion ](https://www.g2.com/products/notion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SharePoint Integration ](https://www.g2.com/products/sharepoint-integration/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack Connector for Jira ](https://www.g2.com/products/slack-connector-for-jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Windows 11 ](https://www.g2.com/products/windows-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Flow ](https://www.g2.com/products/zoho-flow/reviews) Show More ![Jeronimo Andrés D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeronimo Andrés D.") JD Jeronimo Andrés D. Customer Service Especialist Mid-Market (51-1000 emp.) 9/3/2025 "Shopify's Alexandria Library" 5/5 What do you like best about Guru? I find this platform to be an incredibly useful and powerful tool that has become indispensable for my everyday work. From the very beginning, the ease of implementation and integration was remarkable, allowing us to seamlessly incorporate it into our existing processes without any major hurdles. The ease of use is intuitive, making it simple to navigate the extensive number of features and find exactly what I need. I rely on it multiple times throughout the day, which speaks to its high frequency of use and overall value. Furthermore, One of the most telling signs of its quality is the fact that I've never even had to use the customer support team. Beyond its robust functionality, one of my favorite aspects is the clever humor, specifically the hidden "jokes" and playful easter eggs sprinkled throughout the platform that make using it a more enjoyable experience. Review collected by and hosted on G2.com. What do you dislike about Guru? On a less positive note, I found that the user experience sometimes requires a bit of a learning curve. The platform's navigation occasionally forces you to memorize specific titles or terms because the required information isn't always immediately visible. This can be a minor hurdle, but it's a small trade-off for the overall power and utility of the tool. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru completely changed my workflow. Before, I was constantly wasting time hunting for information that was scattered all over the place. Now, the platform keeps all our team's knowledge in one spot, so I can find what I need instantly. It saved me a ton of time every single day. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AS Abdul S. 2/8/2026 "Simplifies Policy Confirmation with Ease" 5/5 What do you like best about Guru? I like how Guru makes it easier to confirm the details for the members when I'm ready to make a booking because they have their articles available. It's really helpful for us, and it's the only tool we use. The initial setup was very easy for me; I just logged in within seconds. Guru helps to make life easy and work easy. Review collected by and hosted on G2.com. What do you dislike about Guru? I wish Guru had an option to club all the articles specifically for a particular department to make it easier to find. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru to search for policies related to travel bookings. It helps me confirm details for booking, making it easier with available articles. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite IP Ivy Lynn P. Customer Service Support Enterprise (\> 1000 emp.) 11/11/2025 "Essential Knowledge Management Made Effortless" 5/5 What do you like best about Guru? Guru is an incredibly helpful tool for managing and sharing company knowledge. It’s easy to use and quick to set up, with a clean interface that makes finding and updating information simple. The platform integrates smoothly with our tools, so knowledge is always right where you need it. Our team uses Guru frequently because it fits naturally into our workflow and keeps information consistent and reliable. With a solid set of features and seamless integration, Guru has become an essential part of how we work and share knowledge every day. Review collected by and hosted on G2.com. What do you dislike about Guru? Overall, the tool works great and delivers on what it promises, though there’s still room for improvement. A few features could be more streamlined, and some integrations might benefit from added depth, but these are minor points compared to its overall performance and reliability. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru helps solve the problem of scattered and inconsistent information across teams. Before using it, finding the right answers or verified details often meant searching through multiple documents, chats, or emails. With Guru, everything is stored in one centralized place and easily accessible through integrations like Slack or the browser extension. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tejas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tejas P.") TP Tejas P. Computer Science Student & Software Developer Information Technology and Services Mid-Market (51-1000 emp.) 12/18/2025 "Excellent Knowledge Management Solution with Smart AI Integration" 4/5 What do you like best about Guru? Guru provides excellent knowledge management and information organization capabilities. The user interface is intuitive and the search functionality is incredibly fast and accurate. The AI-powered features help streamline document retrieval and team collaboration significantly. Overall, it's a great tool for enterprise knowledge management. Review collected by and hosted on G2.com. What do you dislike about Guru? The onboarding process could be more streamlined for new users. Additionally, customization options are somewhat limited compared to competitors. Some integration capabilities with third-party tools could be improved. The pricing structure might be complex for smaller teams. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru solves critical information silos within our organization by providing a centralized knowledge repository. It eliminates the need to search through multiple systems and documents, saving employees valuable time daily. The AI-powered search helps us retrieve accurate information instantly, which has significantly improved team productivity and reduced duplicate effort across departments. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ayi T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayi T.") AT Ayi T. 2/1/2026 "Effortless Customer Support with Guru's AI" 5/5 What do you like best about Guru? I use Guru at my workplace to get day-to-day information related to work, and it helps me solve issues for customers. The thing I like most about Guru is its use of AI software, which is very helpful. When I'm unsure of the cards to use, I place a question into the Guru AI, and it uses information from available cards to provide an answer, which assists with processes and steps for customers. Additionally, the setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Guru? I have nothing to dislike from guru Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru for daily work information, solving customer issues with helpful AI-powered card guidance, which provides answers when I'm unsure. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![sanjay k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sanjay k.") SK sanjay k. 12/27/2025 "Highly Versatile and User-Friendly Platform" 5/5 What do you like best about Guru? I think many things about Guru are great. The platform is very easy to use and interactive. I appreciate the responsive customer care because we can find help from Guru itself. Guru provides interactive responses and helps me figure out the next steps, whether I'm learning a new skill or need guidance in solving problems. It shares descriptive information, helping to create a better path. Review collected by and hosted on G2.com. What do you dislike about Guru? I think if there were physical offices or destinations, authentication would be better. Guru is available only on a virtual platform, as far as I know. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru for daily searches for any kind of information. It helps create opportunities to build businesses by providing a proper idea of how to start and build a job or business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DS Dan Russel S. 12/30/2025 "Accurate Answers but Needs Faster Response" 4.5/5 What do you like best about Guru? I like how Guru provides me with the exact answer or solution that I can provide to the customer, which helps me understand the problem even more. I also appreciate how the system is responsive, giving me the information I need. The step-by-step guidelines improve my work, and I find the core articles to be well organized, which is really helpful. Review collected by and hosted on G2.com. What do you dislike about Guru? Guru's immediate response times need improvement. Also, some articles are annoyingly separated, making them seem nonsensical. I think it would be better if all related articles on a topic were combined into one. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru to find exact answers and solutions for customers, enhancing my understanding of issues. It organizes core articles and provides step-by-step guidelines, improving my work processes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jenny T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny T.") JT Jenny T. customer care Mid-Market (51-1000 emp.) 2/25/2026 "Beginner Friendly" 5/5 What do you like best about Guru? Guru is easy to use, with simple templates and helpful AI tools. Its verification feature keeps information accurate, making knowledge sharing simple for any team. Review collected by and hosted on G2.com. What do you dislike about Guru? I can’t think of anything to dislike about Guru. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? This saves me time, reduces confusion, and helps me get accurate answers quickly, so I can work more efficiently and confidently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Natasha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natasha S.") NS Natasha S. customer care representative Enterprise (\> 1000 emp.) 11/27/2025 "Guru is Accessible" 5/5 What do you like best about Guru? I like Guru the best because it provides update, process, knowledge and fun Review collected by and hosted on G2.com. What do you dislike about Guru? Sometimes cards are not updated and some of the card are hard to find Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru solved the problems by spreading the information. Instead of asking my colleague I just need to search it in Guru and then I will find the answer Review collected by and hosted on G2.com. Show More 2/25/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 5/21/2026 "Easy Navigation but Lacks AI Functionality" 3/5 What do you like best about Guru? I liked how easy it was to navigate Guru. It was very easy to pull up what I needed, and the folders were well-managed by my team, which I think helped. I could also search by owners and managers, and that was really helpful too. Review collected by and hosted on G2.com. What do you dislike about Guru? Well, we ended up leaving Guru as users, but I think it's because it lacked AI functionality that we were looking for. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru as a huge enablement resource to refer to workflows, direct new hires, and access necessary processes easily. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Guru? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Guru ](https://www.g2.com/products/guru/discussions/new) ![Aditya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya T.") AT Aditya Telidevara • Last activity almost 4 years ago Do we have any mobile app for Guru? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) CR Cecelia Rice • Last activity almost 4 years ago Can guru be interactive Walkthroughs. Video presentations, anything that allows me a visual 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/can-guru-be-interactive-walkthroughs-video-presentations-anything-that-allows-me-a-visual) [ View all Discussions ](https://www.g2.com/products/guru/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 12% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/guru/pricing) ## How much does Guru cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 33 purchases. Get Price Estimate Guru Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image") Confluence 4.1/5(4,368) [ Compare Now ](https://www.g2.com/compare/confluence-vs-guru) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_23f1df4a48002425b3574347f0ea5676/notion.png "Product Avatar Image") Notion 4.6/5(13,734) [ Compare Now ](https://www.g2.com/compare/guru-vs-notion) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a57c0e7654a97b82045187bac10fa8ed/bloomfire.png "Product Avatar Image") Bloomfire 4.6/5(514) [ Compare Now ](https://www.g2.com/compare/bloomfire-vs-guru) ##### ##### Guru Features Administration Database Management Integrations User, Role, and Access Management Compliance Policies and Controls Knowledge Pages Templates Versioning and Version History Knowledge Dissemination Page Analytics Knowledge Sharing Notifications [ View More Features ](https://www.g2.com/products/guru/features) ## Top-Rated Alternatives [ ![Notion](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Notion") Notion 4.6/5(13,734) ](https://www.g2.com/products/notion/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,681) ](https://www.g2.com/products/clickup/reviews) [ ![Bloomfire](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomfire") Bloomfire 4.6/5(514) ](https://www.g2.com/products/bloomfire/reviews) [ View All Alternatives ](https://www.g2.com/products/guru/competitors/alternatives) ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders) [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software)[Contact Center Knowledge Base](https://www.g2.com/categories/contact-center-knowledge-base)[AI IT Agents](https://www.g2.com/categories/ai-it-agents)[Insight Engines](https://www.g2.com/categories/insight-engines) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What do field service managers actually look for in FSM software when they are the ones using it day to day, not the people who bought it?](https://www.g2.com/discussions/what-do-field-service-managers-actually-look-for-in-fsm-software-when-they-are-the-ones-using-it-day-to-day-not-the-people-who-bought-it)[Top rated digital sign apps for retail use](https://www.g2.com/discussions/what-are-the-top-rated-digital-sign-apps-for-retail-use)[What are the most trustworthy encryption platforms based on comprehensive user reviews for strong incident response?](https://www.g2.com/discussions/what-are-the-most-trustworthy-encryption-platforms-based-on-comprehensive-user-reviews-for-strong-incident-response) [Popular VoIP platforms for corporate use](https://www.g2.com/discussions/popular-voip-platforms-for-corporate-use)[What are the highest rated Google Workspace project management tools for small teams needing email-to-task automation without training overhead?](https://www.g2.com/discussions/what-are-the-highest-rated-google-workspace-project-management-tools-for-small-teams-needing-email-to-task-automation-without-training-overhead)[Pros and Cons Details](https://www.g2.com/products/guru/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)