--- title: Guru Reviews meta\_title: 'Guru Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2322 reviews by the users' company size, role or industry to find out how Guru works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 2322 scale: '5' date\_modified: '2026-08-10' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Guru Reviews & Product Details Visit Website Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically. * * * Product Website Guru Seller [Guru](https://www.g2.com/sellers/guru) Discussions [Guru Community](https://www.g2.com/products/guru/discuss) Solution Type All-in-One Overview by Christine Richardson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/guru/pricing) ## Guru Integrations (14) What do users say about integrations? Verified by Guru [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Chrome OS ](https://www.g2.com/products/chrome-os/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NaVetor ](https://www.g2.com/products/navetor/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Notion ](https://www.g2.com/products/notion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SharePoint Integration ](https://www.g2.com/products/sharepoint-integration/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack Connector for Jira ](https://www.g2.com/products/slack-connector-for-jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Windows 11 ](https://www.g2.com/products/windows-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Flow ](https://www.g2.com/products/zoho-flow/reviews) Show More ![Peter K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter K.") PK Peter K. Founder Small-Business (50 or fewer emp.) 2/16/2024 "Efficient Knowledge Management, Needs Better Organization" 1.5/5 What do you like best about Guru? I find Guru easy to use for uploading knowledge and retrieving it across different files, which helps with access to knowledge across various files. Review collected by and hosted on G2.com. What do you dislike about Guru? I feel that Guru could improve with a better summary of files when we upload them. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru for knowledge management, making it easy to access and retrieve knowledge across different files. Review collected by and hosted on G2.com. Show More 4/24/2026 Current UserValidated ReviewerIncentivizedSource: Thank You page ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 12/31/2025 "Exceptional Support and Effortless Integration with Guru" 5/5 What do you like best about Guru? There are plenty of things to appreciate about Guru! We especially enjoy the chat feature. After proper configuration, the bot does an excellent job providing answers for our customer support needs. Guru’s customer support team has also been consistently available and helpful, especially through their frequent workshops. Creating landing pages with Guru is straightforward, and our team can easily customize them to match their preferred style. Integrating Guru with other platforms is just as simple; I often find myself asking Guru about how another integrated platform works, and it handles those queries smoothly. Review collected by and hosted on G2.com. What do you dislike about Guru? I think the card creation and management system could use some refinement. I would also like to see more examples of what is possible from Guru. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Before we started using Guru, we didn't have a knowledge base, so everyone relied on chat to ask questions. This often resulted in missed policies, confusion from misquoted information, and people repeatedly asking the same questions because they couldn't easily find the answers. Guru has resolved all of these issues for us. Now, we store our policies in Guru, allowing everyone to see when a policy was changed, what was changed, and who made the change. Guru also provides answers much faster than coworkers who are busy managing their own workloads. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Priti D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priti D.") PD Priti D. Senior Marketing Coordinator Enterprise (\> 1000 emp.) 12/3/2025 ""Seamless integration that puts answers rigt at my fingertips"" 4.5/5 What do you like best about Guru? It's seamless integration into my daily workflow. I love that browser Extension and slack integration because i don't have to switch tabs or dig through drive folders to find answers. That AI search is incredibly fast and pulls information from anywhere saving me hours every week. and also the verification feature ensures tat i an trust the information i'm reading is up to date.. Review collected by and hosted on G2.com. What do you dislike about Guru? It Sometimes the following options in the card editor can feel a bit limited compared to a full document editor like Google docs, but it's sufficient for quick knowledge sharing... Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru solves the problem of scattered knowledge and the inefficiency of searching through multiple apps (Drive, slack, Etc) to find a simple answer. It also significantly reduces repetitive internal questions.. The biggest benefit is speed and focus. since the information lives right in my browser. I don't have to break my workflow to find answers. It empowers the team to be self-sufficient, speeds up on boarding for new hires, and ensures everyone is aligned with the latest company processes.. Review collected by and hosted on G2.com. Show More 12/29/2025 Validated ReviewerIncentivizedSource: G2 invite ![Shweta G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shweta G.") SG Shweta G. Travel advisor Mid-Market (51-1000 emp.) 2/14/2026 "Real-Time AI Assistance Boost with Minor Navigation Hiccups" 4/5 What do you like best about Guru? I use Guru to get help in real-time with information. It significantly improves my work with its AI features, making it easier to use. The AI assistance is something I really like because I can ask anything and get my answer in seconds. It's great that it answers all my questions. Review collected by and hosted on G2.com. What do you dislike about Guru? Sometimes it lapses and goes back to the same page, which is annoying. Also, the search tab has a chat option, and it sometimes gets clicked on instead of search, which can be frustrating. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru for real-time help with information related to restrictions and it has AI features that make it easier to get answers quickly. Review collected by and hosted on G2.com. Show More 3/20/2026 Validated ReviewerIncentivizedSource: Seller invite ![Abdul A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdul A.") AA Abdul A. Writing and Editing 12/22/2025 "Empowers Teams with Reliable Knowledge Management" 4.5/5 What do you like best about Guru? I love that Guru serves as a single source of truth, where all important information lives in one place, eliminating confusion and conflicting answers. The powerful search function makes finding the right information fast and intuitive, even as the knowledge base grows. I also appreciate Guru's integration with tools like Slack and CRM systems, which makes accessing knowledge as seamless as possible within our workflow. The platform's intuitive interface made it easy for team members to start contributing and using the system quickly. Additionally, Guru makes knowledge management efficient, reliable, and easily accessible, saving time and ensuring consistency across the team. Review collected by and hosted on G2.com. What do you dislike about Guru? Content organization at scale: As the knowledge base grows, organizing and restructuring content can take effort. More advanced bulk-editing or reorganization tools would be helpful. Search filtering and refinement: While search is powerful, having more granular filters (by team, date, or content type) could make it even faster to narrow down results. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru centralizes our knowledge, eliminating confusion from scattered documents, and provides a powerful search to quickly find trusted information. It reduces repetitive questions and ensures consistency, aided by integrations with Slack and CRM tools for seamless access within workflows. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![[TURO] Islam A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "[TURO] Islam A.") [A [TURO] Islam A. Customer service agent Mid-Market (51-1000 emp.) 5/18/2026 "Direct, Easy to Navigate, and Perfectly Designed" 5/5 What do you like best about Guru? Direct and to the point, easy to follow and navigate Review collected by and hosted on G2.com. What do you dislike about Guru? It's perfect in its design. So nothing to be disliked for Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? It's a knowledge base for my job, and it has all the info I need to do my job Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Daniel Edrai C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Edrai C.") DC Daniel Edrai C. Player support specialist 12/29/2025 "Collaboration and Access to Information at Its Best" 5/5 What do you like best about Guru? I like the ability to collaborate and get feedback easily on Guru. Additionally, I enjoy the organization of information and how I can choose a topic and navigate through all the related information. I also appreciate the dynamism, the ability to create collections, add tags, and how easy it is to use and access it. The initial setup was very simple because we were able to easily migrate the structure of our knowledge bases. Review collected by and hosted on G2.com. What do you dislike about Guru? Collaborative creation, something I miss from Zendesk Knowledge, is being able to create a draft of a document and have others view or edit it without needing to publish it. I would like to be able to create a document and see the changes and suggestions of others live without needing to publish the document. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru facilitates the distribution and access to policies and procedures, improves collaboration and feedback gathering, and organizes information allowing navigation through related topics. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated AC adrian C. Instructional Designer Enterprise (\> 1000 emp.) 12/26/2025 "Access professional knowledge and content with Guru's digital resources." 5/5 What do you like best about Guru? Guru is one of my main systems for accessing professional quality knowledge and content, facilitating the collection of business related information and documents. I can also say that Guru offers great business integration advantages and features, facilitating its adoption and digital execution. Review collected by and hosted on G2.com. What do you dislike about Guru? I have nothing bad or negative to say about Guru's digital features and tools, I think it is an accessible system with great technical performance. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? As a user of Guru's digital features and tools, I have been able to facilitate the collection and search for information for my work purposes, improving the content of all my operations and communication with all the members of my work team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Debora A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debora A.") DA Debora A. Mid-Market (51-1000 emp.) 2/20/2026 "Effortless Account Management with Guru" 5/5 What do you like best about Guru? I like that I'm able to provide feedback on specific things in Guru. The ability to request more in-depth explanations is helpful as it clarifies any doubts I might have. Guru also helps me correct some procedures that I am taking, which is very valuable. Review collected by and hosted on G2.com. What do you dislike about Guru? I find the way that Guru information is displayed to be problematic. There's too much information on one page, which makes it hard to locate the topics we need. It would be great if there were more organized sections to make it easier for us agents. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru for managing accounts, handling complex situations with up-to-date info, and getting next steps for questions members have. It helps clarify doubts and correct procedures. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Vivek J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek J.") VJ Vivek J. 12/16/2025 "Guru: Centralized Knowledge, Enhanced Collaboration" 4.5/5 What do you like best about Guru? I like how I can quickly find trusted, verified information with Guru when I need it. The verification system, intuitive search, and seamless integrations help ensure content stays accurate and accessible, making my daily work faster and more efficient. Guru integrates smoothly with tools like Slack, Google Workspace, and project management platforms, allowing us to access verified knowledge directly within our existing workflows without switching between applications. The initial setup was straightforward and easy to follow, with the onboarding process, templates, and clear documentation helping our team get up and running quickly with minimal training. Review collected by and hosted on G2.com. What do you dislike about Guru? While Guru is very effective overall, there is room for improvement in content organization and advanced search filtering as knowledge bases grow. Occasionally, maintaining and updating content can require extra effort. More flexible folder structures, tagging options, and bulk content management tools would help keep information easier to organize. Enhanced search filters—such as filtering by verification status, content owner, or last updated date—would also make it faster to find the most relevant information. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru for centralizing company knowledge, quickly finding accurate information, and improving team collaboration. It solves the problem of scattered information, reduces repetitive questions, and saves time searching across tools by providing a single source of truth with verified answers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Guru? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Guru ](https://www.g2.com/products/guru/discussions/new) ![Aditya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya T.") AT Aditya Telidevara • Last activity almost 4 years ago Do we have any mobile app for Guru? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) CR Cecelia Rice • Last activity almost 4 years ago Can guru be interactive Walkthroughs. Video presentations, anything that allows me a visual 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/can-guru-be-interactive-walkthroughs-video-presentations-anything-that-allows-me-a-visual) [ View all Discussions ](https://www.g2.com/products/guru/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 12% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/guru/pricing) ## How much does Guru cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 33 purchases. Get Price Estimate Guru Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image") Confluence 4.1/5(4,368) [ Compare Now ](https://www.g2.com/compare/confluence-vs-guru) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_23f1df4a48002425b3574347f0ea5676/notion.png "Product Avatar Image") Notion 4.6/5(13,733) [ Compare Now ](https://www.g2.com/compare/guru-vs-notion) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a57c0e7654a97b82045187bac10fa8ed/bloomfire.png "Product Avatar Image") Bloomfire 4.6/5(514) [ Compare Now ](https://www.g2.com/compare/bloomfire-vs-guru) ##### ##### Guru Features Administration Database Management Integrations User, Role, and Access Management Compliance Policies and Controls Knowledge Pages Templates Versioning and Version History Knowledge Dissemination Page Analytics Knowledge Sharing Notifications [ View More Features ](https://www.g2.com/products/guru/features) ## Top-Rated Alternatives [ ![Notion](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Notion") Notion 4.6/5(13,733) ](https://www.g2.com/products/notion/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,676) ](https://www.g2.com/products/clickup/reviews) [ ![Bloomfire](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomfire") Bloomfire 4.6/5(514) ](https://www.g2.com/products/bloomfire/reviews) [ View All Alternatives ](https://www.g2.com/products/guru/competitors/alternatives) ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders) [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software)[Contact Center Knowledge Base](https://www.g2.com/categories/contact-center-knowledge-base)[AI IT Agents](https://www.g2.com/categories/ai-it-agents)[Insight Engines](https://www.g2.com/categories/insight-engines) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which vendor provides the fastest updates to business listings?](https://www.g2.com/discussions/which-vendor-provides-the-fastest-updates-to-business-listings)[What commenting systems are highest rated for newsrooms seeking turnkey community engagement with strong onboarding support?](https://www.g2.com/discussions/what-commenting-systems-are-highest-rated-for-newsrooms-seeking-turnkey-community-engagement-with-strong-onboarding-support%20)[Top software for managing online business reputation](https://www.g2.com/discussions/top-software-for-managing-online-business-reputation) [Which fleet management platforms are the easiest to roll out to a team of drivers and dispatchers who are not used to using software for tracking?](https://www.g2.com/discussions/which-fleet-management-platforms-are-the-easiest-to-roll-out-to-a-team-of-drivers-and-dispatchers-who-are-not-used-to-using-software-for-tracking)[What's the best spend management app for small businesses](https://www.g2.com/discussions/what-s-the-best-spend-management-app-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/guru/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)