--- title: Guru Reviews meta\_title: 'Guru Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2322 reviews by the users' company size, role or industry to find out how Guru works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 2322 scale: '5' date\_modified: '2026-08-10' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Guru Reviews & Product Details Visit Website Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically. * * * Product Website Guru Seller [Guru](https://www.g2.com/sellers/guru) Discussions [Guru Community](https://www.g2.com/products/guru/discuss) Solution Type All-in-One Overview by Christine Richardson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/guru/pricing) ## Guru Integrations (14) What do users say about integrations? Verified by Guru [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Chrome OS ](https://www.g2.com/products/chrome-os/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NaVetor ](https://www.g2.com/products/navetor/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Notion ](https://www.g2.com/products/notion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SharePoint Integration ](https://www.g2.com/products/sharepoint-integration/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack Connector for Jira ](https://www.g2.com/products/slack-connector-for-jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Windows 11 ](https://www.g2.com/products/windows-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Flow ](https://www.g2.com/products/zoho-flow/reviews) Show More ![Avelino M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avelino M.") AM Avelino M. Policy Enforcement Manager Enterprise (\> 1000 emp.) 7/26/2024 "Centralized Knowledge Hub with Selective Visibility" 5/5 What do you like best about Guru? I like that we can share knowledge, but that it also has a feature to keep some of that information to certain individuals so it's not visible to the whole company. I can choose what teams are able to see what, and it's also easy to verify and keep up to date. The ability to keep sensitive topics locked out of public view, is very useful. We integrate Guru with Chrome, Zendesk, and Slack, which are great integrations. Review collected by and hosted on G2.com. What do you dislike about Guru? The search feature can be not as helpful once your company grows, because many teams call certain topics the same way. So when you search for things, you can end up with not really relevant results and many results. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I find Guru centralizes our policy enforcement information and serves as a source of truth. I also appreciate its selective visibility feature to manage sensitive topics and keep information updated easily. Review collected by and hosted on G2.com. Show More 4/3/2026 Validated ReviewerIncentivizedSource: Seller invite ![Shona F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shona F.") SF Shona F. Product Manager, Customer Success Mid-Market (51-1000 emp.) 8/24/2020 "Guru: Intuitive Knowledge Hub with AI Integration" 5/5 What do you like best about Guru? I like Guru's verification cadencing and assignment features, which help us ensure information stays up to date and is reviewed by the right people. The AI agents are great as they use our sourced data from Guru and other locations like Google Drive, Gong, and Slack to answer questions effectively. This feature really helps prevent SMEs and legacy employees from having to deal with too many repetitive questions. Setting up Guru was very easy, and they've been available to help with clean-up projects and revamps along the way (we are long-time users). Review collected by and hosted on G2.com. What do you dislike about Guru? Some features to review for duplicative content or different answers within different cards/articles. Since we source from multiple places, if information is incorrect in Google Drive but correct in Guru, or correct in Confluence but incorrect in Guru, we'd want a way to sift through them to find and update. Review collected by and hosted on G2.com. Recommendations to others considering Guru: Join the Slack community! Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru serves as a hub for internal documentation, ensuring our information stays up to date and is reviewed by the right people. Its AI agents prevent repeated questions from SMEs and legacy employees by using data from Guru and other sources, such as Google Drive and Slack. Review collected by and hosted on G2.com. Show More 1/11/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite SP Shubham P. Software developer Mid-Market (51-1000 emp.) 1/3/2026 "Centralized Knowledge Made Effortless with Guru" 4.5/5 What do you like best about Guru? Guru is excellent for centralized knowledge management. It makes documenting, sharing, and finding internal information very easy, especially for fast-moving teams. The browser extension and Slack integration help access answers instantly without breaking workflow. Its verification feature ensures content stays accurate and up to date. Review collected by and hosted on G2.com. What do you dislike about Guru? For large organizations, content organization can become challenging without strict governance .sometimes search results show too many similar card, making it slightly harder to find the exact answer. Advanced customization and reporting feature are limited compared to some enterprise knowledge tools . Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Gure solves the problem of scattered and outdates knowledge across teams by providing a single, trusted source of information . it eliminates the need to search thought multiple tools or rely on individuals for answers. For me Guru improves productivity by enabling quick access to verified ,up -to-date information directly within my workflow (slack and browser ). it reduces repeated questions, speed up onboarding , and helps me make faster, more accurate decisions with confidence. Review collected by and hosted on G2.com. Show More 1/11/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Zaid K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zaid K.") ZK Zaid K. Business Development Manager Information Technology and Services Small-Business (50 or fewer emp.) 3/14/2026 "Streamlines Document Management, Enhances Productivity" 4/5 What do you like best about Guru? I like how Guru helps centralize all our knowledge and important documents in one place, which makes it much easier for the team to access the information they need. I find the AI-powered search functionality with verification very impressive as it quickly brings up relevant information. What I love about Guru is its engaging UI and user-friendliness; even someone with little technical knowledge can quickly understand and start using the platform. The browser extension is also awesome because it allows us to maintain productivity by accessing data in real-time without interrupting our current work. Additionally, the initial setup of Guru was quite easy due to its interface and user-friendly UI. Review collected by and hosted on G2.com. What do you dislike about Guru? I would like to highlight few points that I have faced during using Guru. Sometimes when we upload the documents it takes a long time to upload or to process which makes us difficult to add more documents. Another point would be, when we search the results and there are many similar documents like in my case there are many clients NDA which almost are similar and we search for those it takes an extra time to identify the one we are looking for. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru to manage and access all our internal knowledge and important documents in one place. It solves the issue of finding client information quickly by centralizing details, saving us time wasted on searching through multiple sources. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Maybelle V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maybelle V.") MV Maybelle V. CS Internet Associate Mid-Market (51-1000 emp.) 1/15/2025 "Guru: Knowledge Exactly Where You Need It" 5/5 What do you like best about Guru? The latest version of Guru is much more compact, which is especially helpful for new users like us when we need to quickly find the Guru cards required to resolve customer issues. Additionally, there is now an option to save your favorite Guru cards, making it easier and faster to access them whenever you need, without having to search each time. Review collected by and hosted on G2.com. What do you dislike about Guru? Some of Guru's keywords can be a bit confusing and difficult to locate, which sometimes leads to misunderstandings and the use of the wrong Guru. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru addresses challenges related to product knowledge by offering a solid foundation that helps us resolve specific customer concerns, such as how to revert changes made to an account. It also clarifies what information we are permitted to share, which is valuable in preventing the disclosure of internal details that could potentially harm the company. Review collected by and hosted on G2.com. Show More 1/11/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![John M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John M.") JM John M. Customer Service Representative Mid-Market (51-1000 emp.) 12/1/2025 "User-Friendly with Helpful Notifications, Needs Timely Updates" 5/5 What do you like best about Guru? I really appreciate how user-friendly Guru is, which makes my daily interactions with it straightforward and efficient. The notifications feature is another aspect I find highly valuable, as it alerts me whenever a card is updated, ensuring I am always working with the most current information. This is especially useful when handling complicated tickets, giving me insights into whether the actions I am taking are correct. Additionally, I find the initial setup process with Guru to be incredibly smooth, thanks to the seamless integration with our email addresses. This makes logging in effortless, as everything is automatically set up, allowing me to focus on my work without any technical interruptions. Overall, my experience with Guru has been excellent, and I highly recommend it to others. Review collected by and hosted on G2.com. What do you dislike about Guru? Some of the cards in Guru are still outdated and haven't been updated yet, which is something that could be improved. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru to quickly obtain answers to all my product-related questions by entering keywords, which is crucial during complex ticket handling. It's user-friendly and sends notifications for card updates, although some outdated cards need improvement. Review collected by and hosted on G2.com. Show More 12/24/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Norma A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Norma A.") NA Norma A. Other Mid-Market (51-1000 emp.) 2/6/2025 "Streamlined Knowledge Sharing, Easy Setup" 5/5 What do you like best about Guru? Guru has always helped me find the solutions needed and guided me through them. I use it to look up answers and add information to share with everyone at work, promoting knowledge sharing. It helps others at my workplace see potential outcomes in similar cases and how to update them. I find it extremely easy to set up. Review collected by and hosted on G2.com. What do you dislike about Guru? I would like to see it use AI more. I would love to be able for it to create an agent through Guru that can make work slightly easier. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru to find answers for daily cases and share knowledge at work. It solves navigation issues and guides me in using CRM and Salesforce. Guru helps my colleagues understand outcomes and updates, enhancing our team's knowledge sharing. Review collected by and hosted on G2.com. Show More 2/10/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 4/27/2026 "User-Friendly HR Tool for All Documents" 5/5 What do you like best about Guru? User friendly. Great HR tool for all documents. We keep all benefits, company holiday/schedule, handbooks, memos, 401(k) plan information, payroll details in Guru so it's an easy search away for employees with basic HR questions. Review collected by and hosted on G2.com. What do you dislike about Guru? The only thing I dislike about Guru is the format of the search bar. I don't like that it's difficult to search for (for example) - company holidays. I have to save all my HR documents under favorites for an easy access. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Having all HR documents in one space for all employees to find which benefits me from answering basic HR questions like - do we have \_\_\_ holiday off? OR can you tell me our medical plan options? Employees can find these answers via GURU documents Review collected by and hosted on G2.com. Show More 4/29/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Rahees A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahees A.") RA Rahees A. Founder Small-Business (50 or fewer emp.) 12/17/2025 "Effortless Information Access and Seamless Team Collaboration" 4.5/5 What do you like best about Guru? What I like most about Guru is the way it facilitates the storage of information and makes them easily accessible. The AI, driven suggestions and search are so efficient that one hardly has to spend time in looking for answers or documents. I also like the way the interface works, clean and straightforward, it is compatible with such tools as Slack and Google Workspace thereby making it very convenient to use during daily work. Collaborating across teams becomes very easy, efficient, and effective. Review collected by and hosted on G2.com. What do you dislike about Guru? There are times when the app is slow in syncing or updating with the newly added information. Besides, the process of setting up initial collections and permissions may be a bit daunting for the first, time users. But after everything is set up, it works perfectly. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru is a knowledge management system that leads to an ultimate decrease in the number of repeated questions while simultaneously cutting down on time spent sifting through old chats and file directories. It has facilitated smooth onboarding of new team members and consistency in the sharing of information. In general, it is a great tool that helps in increasing productivity and ensuring that everyone is on the same page. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vishal D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishal D.") VD Vishal D. Quality Assurance Specialist Gambling & Casinos Small-Business (50 or fewer emp.) 11/28/2025 "A Fast, Reliable Knowledge Hub That Makes QA Work Easier" 4/5 What do you like best about Guru? As a QA Tester, what I like best about Guru is how quickly it allows me to access accurate internal knowledge without digging through multiple tools. The interface is clean, responses are reliable, and the search experience feels intelligent rather than keyword-heavy. It reduces a lot of back-and-forth during testing cycles, especially when verifying requirements or confirming expected behaviors. Review collected by and hosted on G2.com. What do you dislike about Guru? One drawback is that setting up and organizing collections at the start can be quite overwhelming, particularly for new teams that lack an established documentation structure. Additionally, some of the content permission settings are not always straightforward, which can make managing access a bit confusing. Syncing with other platforms sometimes needs to be checked manually, which adds extra steps. There are also certain features that seem buried under several layers of navigation, making it harder to quickly find information during active QA testing. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru makes it much easier to centralize all product and process knowledge, so I no longer have to depend on scattered documents or outdated notes during QA cycles. By making requirements, workflows, and updated specifications easily accessible, it enhances testing accuracy and helps prevent misunderstandings between QA, development, and product teams. Guru also accelerates onboarding for new testers, allowing them to find answers right away instead of waiting for someone to explain things. In general, it streamlines communication, reduces duplicated effort, and leads to better test coverage and consistency. Review collected by and hosted on G2.com. Show More 12/10/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Guru? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Guru ](https://www.g2.com/products/guru/discussions/new) ![Aditya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya T.") AT Aditya Telidevara • Last activity almost 4 years ago Do we have any mobile app for Guru? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) CR Cecelia Rice • Last activity almost 4 years ago Can guru be interactive Walkthroughs. Video presentations, anything that allows me a visual 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/can-guru-be-interactive-walkthroughs-video-presentations-anything-that-allows-me-a-visual) [ View all Discussions ](https://www.g2.com/products/guru/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 12% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/guru/pricing) ## How much does Guru cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 33 purchases. Get Price Estimate Guru Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image") Confluence 4.1/5(4,368) [ Compare Now ](https://www.g2.com/compare/confluence-vs-guru) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_23f1df4a48002425b3574347f0ea5676/notion.png "Product Avatar Image") Notion 4.6/5(13,733) [ Compare Now ](https://www.g2.com/compare/guru-vs-notion) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a57c0e7654a97b82045187bac10fa8ed/bloomfire.png "Product Avatar Image") Bloomfire 4.6/5(514) [ Compare Now ](https://www.g2.com/compare/bloomfire-vs-guru) ##### ##### Guru Features Administration Database Management Integrations User, Role, and Access Management Compliance Policies and Controls Knowledge Pages Templates Versioning and Version History Knowledge Dissemination Page Analytics Knowledge Sharing Notifications [ View More Features ](https://www.g2.com/products/guru/features) ## Top-Rated Alternatives [ ![Notion](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Notion") Notion 4.6/5(13,733) ](https://www.g2.com/products/notion/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,676) ](https://www.g2.com/products/clickup/reviews) [ ![Bloomfire](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomfire") Bloomfire 4.6/5(514) ](https://www.g2.com/products/bloomfire/reviews) [ View All Alternatives ](https://www.g2.com/products/guru/competitors/alternatives) ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders) [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software)[Contact Center Knowledge Base](https://www.g2.com/categories/contact-center-knowledge-base)[AI IT Agents](https://www.g2.com/categories/ai-it-agents)[Insight Engines](https://www.g2.com/categories/insight-engines) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which vendor provides the fastest updates to business listings?](https://www.g2.com/discussions/which-vendor-provides-the-fastest-updates-to-business-listings)[What commenting systems are highest rated for newsrooms seeking turnkey community engagement with strong onboarding support?](https://www.g2.com/discussions/what-commenting-systems-are-highest-rated-for-newsrooms-seeking-turnkey-community-engagement-with-strong-onboarding-support%20)[Top software for managing online business reputation](https://www.g2.com/discussions/top-software-for-managing-online-business-reputation) [Which fleet management platforms are the easiest to roll out to a team of drivers and dispatchers who are not used to using software for tracking?](https://www.g2.com/discussions/which-fleet-management-platforms-are-the-easiest-to-roll-out-to-a-team-of-drivers-and-dispatchers-who-are-not-used-to-using-software-for-tracking)[What's the best spend management app for small businesses](https://www.g2.com/discussions/what-s-the-best-spend-management-app-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/guru/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)