--- title: Guru Reviews meta\_title: 'Guru Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2322 reviews by the users' company size, role or industry to find out how Guru works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 2322 scale: '5' date\_modified: '2026-08-10' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Guru Reviews & Product Details Visit Website Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically. * * * Product Website Guru Seller [Guru](https://www.g2.com/sellers/guru) Discussions [Guru Community](https://www.g2.com/products/guru/discuss) Solution Type All-in-One Overview by Christine Richardson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/guru/pricing) ## Guru Integrations (14) What do users say about integrations? Verified by Guru [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Chrome OS ](https://www.g2.com/products/chrome-os/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NaVetor ](https://www.g2.com/products/navetor/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Notion ](https://www.g2.com/products/notion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SharePoint Integration ](https://www.g2.com/products/sharepoint-integration/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack Connector for Jira ](https://www.g2.com/products/slack-connector-for-jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Windows 11 ](https://www.g2.com/products/windows-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Flow ](https://www.g2.com/products/zoho-flow/reviews) Show More ![UTSAV A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UTSAV A.") UA UTSAV A. Network Lead Mid-Market (51-1000 emp.) 7/18/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Fast tool which makes information easy to find across multiple platform" 5/5 What do you like best about Guru? It is very fast across multiple systems and provide the accurate data as per the sop’s of the company after reading it deliberately Review collected by and hosted on G2.com. What do you dislike about Guru? All seems to be good but price perspective lil bit higher if any startup want to use ut its bit expensive acc to them Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Like we dont need to search any doc or info on many sources of company we can easily get it with the help of guru Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Fernanda M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernanda M.") FM Fernanda M. Social Media CS Advisor Mid-Market (51-1000 emp.) 7/15/2025 "Employee's Guru overview" 4.5/5 What do you like best about Guru? Guru provides AI-driven, context-aware search that integrates directly into tools like Slack, Chrome, Salesforce, and Teams. Rather than depending solely on keyword matches, it interprets your intent and returns relevant, accurate answers right where you’re working. It also lets you set up role-specific “Knowledge Agents” (for example, for sales or support teams) that proactively surface the most pertinent information based on your context, reducing manual searching and cutting down on context switching. Review collected by and hosted on G2.com. What do you dislike about Guru? Although Guru does offer a free tier, its feature set feels fairly limited. A lot of the more advanced capabilities—such as detailed analytics, verification workflows, Knowledge Agents, and support for larger user counts—are reserved for paid plans. For small teams or startups on tight budgets, the per-user pricing can be a real barrier, potentially limiting adoption and making more cost-effective alternatives seem more attractive. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru leverages a card-based knowledge format made up of short, focused units of information that can include text, multimedia, attachments, and links. These cards are organized into thematic collections, and automated reminders help ensure the content is reviewed regularly and kept current by subject-matter experts. As a result, advisors can quickly check the right steps to solve a customer’s issue and access detailed information on a wide range of problems in a clear, concise way. This benefits both the advisor and the customer, who is more likely to leave positive feedback after getting a fast resolution. Review collected by and hosted on G2.com. Show More 2/9/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite SM Stephanie M. Senior Care Representative Mid-Market (51-1000 emp.) 2/18/2026 "A Reliable Tool That Makes Our Workflow Easier" 5/5 What do you like best about Guru? What I like best about using Guru is how it makes my job smoother, especially in a fast‑paced environment like us. When I’m on a call, I can pull up the exact info I need in seconds, which keeps me confident and avoids long pauses. Review collected by and hosted on G2.com. What do you dislike about Guru? Honestly, I don’t really dislike anything about Guru. It works well for what I need, and I haven’t had any issues with it so far. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? For me, the biggest problem it solves is having to search through multiple platforms or ask around just to find the right process. Everything I need is in one place, updated, and easy to search. It also helps with consistency. Instead of different people giving different answers, we all follow the same verified information, which makes calls smoother and reduces errors. Overall, it saves time, reduces stress, and helps me handle customer interactions more confidently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SP Shubham P. Software developer Mid-Market (51-1000 emp.) 2/18/2026 "Enhancing Team Productivity with Guru" 4.5/5 What do you like best about Guru? What I like best about Guru is its ability to provide instant access to reliable information. It keeps all team knowledge centralized and easy to manage. The verification system ensures content stays accurate and up to date. I also appreciate how smoothly it. integrates into existing workflow. it makes collaboration faster and more efficient. Review collected by and hosted on G2.com. What do you dislike about Guru? Guru could its content organization for larger teams with extensive documentation. Sometimes search result can be broader than expected. More customization in layout and formatting would enhance readability. Improved reporting and usage insights would also add value. Minor UI refinements could make navigation even more intuitive. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru solves the problem of knowledge silos within organization. It ensures everyone has access to the same accurate and verified information. This reduces confusion, repeated questions, and miscommunication. It helps speed up onboarding and daily task execution. Ultimately, it increases productivity and supports better decision-making. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Cheryl J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cheryl J.") CJ Cheryl J. Small-Business (50 or fewer emp.) 4/22/2026 "Efficient Knowledge Management, Needs Better Analytics" 4.5/5 What do you like best about Guru? I use Guru as an internal knowledge base for our small Support team and appreciate the quick access to up-to-date internal references. I find the ability to track validity and updates very helpful, as I can assign different people to review and validate the cards at different timeframes. Review collected by and hosted on G2.com. What do you dislike about Guru? Lack of advanced analytics in-app. Left navigation is not intuitive. Landing page/dashboard is visually cluttered, even when customized. Search field is keyword only which pulls from the card titles only, from my experience. Navigation simply isn't intuitive--I hunt and peck for stuff all the time. Make the search more universal for common words, not just key words in the title. I had to build my own external dashboard using scripts to show analytics pulled from Guru by API. The Google Chrome extension is inconsistently reliable. Another thing that could be improved is the linear limitation within the cards. If it's not a linear process, it's harder to show. Would be nice to have more than an internal text box in a card. Could grabbing a video to do steps, such as with Guidde, rather than using Guidde then importing to show more complex processes. Or a visual Miro type element. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru provides quick access to up-to-date internal references. I like the ability to track validity and updates, and assign people to review and validate the cards at different timeframes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Oren F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oren F.") OF Oren F. Public Sector & Education Account Executive (SLED) Mid-Market (51-1000 emp.) 4/22/2026 "Efficient Knowledge Management with Room for Notification Improvements" 4/5 What do you like best about Guru? I use Guru as an internal knowledge management and repository for the company. I really appreciate its fantastic search capabilities, which minimize the need to bookmark and update links to content and assets. Review collected by and hosted on G2.com. What do you dislike about Guru? I don’t know if this is a Guru issue or just how our admins configured it - Guru sends out email notifications that link back to Guru, but do not contain useful content themselves. This creates extra clicks and - if on my mobile or just logged out - requires me to log in to Guru. As a result, I mostly skip these notifications, even though they may be important. It would be best if the actual content was included in the email notifications. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru as an internal knowledge management tool, making it easier to find internal assets and documents. It solves the problem of difficult access we had with SharePoint, with fantastic search capabilities minimizing the need for bookmarks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Olumide A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olumide A.") OA Olumide A. Customer Experience Associate Enterprise (\> 1000 emp.) 5/12/2026 "Interactive, User-Friendly UI with Great Integrations and Productivity Gains" 5/5 What do you like best about Guru? It is interactived, the UI/UX is friendly and can be navigated easily, the integrations from a new user is quiet a fantastic job because it is easier for a new use to enjoy the performance of the Guru cards, it helps increase the productivity at work and it is supportive when i was onboarding, the intelligence and ability to call back training materials when needed is a good return of investment Review collected by and hosted on G2.com. What do you dislike about Guru? Still enjoying the benefits so far, not much i can say about what i dislike Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru helps with the workspace, it helps recall issues and cards that customers deal with daily Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Juramer I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juramer I.") JI Juramer I. Sales Associate Mid-Market (51-1000 emp.) 2/12/2026 "Accurate Live Answers with Seamless Teams and Salesforce Integration" 5/5 What do you like best about Guru? It provides agent accurate answers during the live interaction by integrating directly into tools like Teams, Salesforce, and browser based workflows, helping eliminate the inefficiencies caused by scattered or outdated information and enabling faster issue resolution. Review collected by and hosted on G2.com. What do you dislike about Guru? So far I don't see any issue or something needs to change Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? We use Guru for collecting info about the products, services and SOP's of work related workflow. It address major business problems such as slow information retrieval, inconsistent or outdated documentation, long onboarding times, and high call handling durations by maintaining a governed, trusted source of truth through verification cycles and AI-powered search. This ensures agents deliver consistent, compliant responses while reducing operational friction. The Scope of the use case includes centralizing policies, product details, troubleshooting steps, workflows, onboarding materials, and real time agent support features, all of which streamline customer service operations and improve support quality. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lukas O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lukas O.") LO Lukas O. Customer Support Agent Small-Business (50 or fewer emp.) 9/30/2025 "Guru review" 4.5/5 What do you like best about Guru? The new AI tool that we can search what we are looking for and it have an answer and the suggested answer gives a resume about what we are looking for and saves a lot of time Review collected by and hosted on G2.com. What do you dislike about Guru? The search bar sometimes can not recognize what we are looking for specifically and even if we type exactly what we need it doesn't show what we need. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru is an amazing platform for research and information storage. It’s especially helpful because it can hold so many pages and so much content in one place. We’re able to search through everything until we find exactly what we’re looking for, which makes it much easier to locate the right information when we need it. Review collected by and hosted on G2.com. Show More 3/29/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") UL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 4/8/2026 "Guru: Streamlining Knowledge, Boosting Team Efficiency" 5/5 What do you like best about Guru? What I like best about Guru is how effectively it delivers trusted knowledge exactly when and where it’s needed. The biggest standout is its ability to integrate directly into everyday workflows—so instead of stopping to search through folders or ask teammates, you can instantly surface the right answer while working. That “in-the-flow” access makes a huge difference in fast-paced environments like support or sales. I also really value the verification system. Knowing that content is owned, reviewed regularly, and clearly marked as up-to-date builds real trust. Without that, most knowledge tools become unreliable over time—but Guru actively prevents that decay. Finally, its simplicity and speed make adoption easy. Teams actually use it because it’s lightweight, searchable, and doesn’t feel like a chore to maintain. That combination—accessible, reliable, and easy to use—is what makes it stand out the most. Review collected by and hosted on G2.com. What do you dislike about Guru? What I dislike about Guru mainly comes down to how it handles scale and complexity over time. One of the biggest challenges is that search can become noisy as the knowledge base grows. Even with good content, it’s not always easy to surface the best answer quickly—especially when there are similar or overlapping cards. That can slow people down and sometimes push them back to asking colleagues instead. Another downside is that content can get messy without strong governance. Because it’s so easy to create cards, teams can unintentionally duplicate information or create slightly different versions of the same topic. Over time, that leads to clutter and confusion about which source is the most accurate. Lastly, Guru can feel limiting for more complex or long-form documentation. The card-based format works great for quick answers, but it’s not ideal for deeply structured content like technical documentation, detailed processes, or anything that requires a strong narrative flow. Overall, these aren’t dealbreakers—but they do mean that getting the most out of Guru requires active management and the right use cases. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru is solving some very practical, day-to-day operational problems around accessing, trusting, and scaling knowledge—and the benefits show up quickly across teams. 1. Problem: Scattered and hard-to-find information Before Guru, knowledge tends to live in multiple places—documents, chats, emails, and people’s heads. How Guru solves it: It centralizes information into a single, searchable source of truth that’s easy to access in real time. Benefit: Less time wasted searching or asking around Faster decision-making and execution Teams operate more independently 2. Problem: Outdated or inconsistent answers Without clear ownership, information quickly becomes stale or contradictory across teams. How Guru solves it: Verification workflows ensure content is regularly reviewed and owned by subject matter experts. Benefit: Increased confidence in the accuracy of information More consistent customer and internal communication Reduced risk of costly mistakes 3. Problem: Slow onboarding and reliance on tribal knowledge New hires often depend heavily on teammates to learn processes and systems. How Guru solves it: It provides structured, self-serve knowledge that’s always available and easy to navigate. Benefit: Faster ramp time for new employees Reduced burden on senior team members More standardized training experience Bottom line Guru helps turn knowledge from a fragmented, unreliable resource into a centralized, trusted system, which leads to measurable gains in efficiency, consistency, and scalability across the business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Guru? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Guru ](https://www.g2.com/products/guru/discussions/new) ![Aditya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya T.") AT Aditya Telidevara • Last activity almost 4 years ago Do we have any mobile app for Guru? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) CR Cecelia Rice • Last activity almost 4 years ago Can guru be interactive Walkthroughs. Video presentations, anything that allows me a visual 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/can-guru-be-interactive-walkthroughs-video-presentations-anything-that-allows-me-a-visual) [ View all Discussions ](https://www.g2.com/products/guru/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 12% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/guru/pricing) ## How much does Guru cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 33 purchases. 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