--- title: Guru Reviews meta\_title: 'Guru Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2322 reviews by the users' company size, role or industry to find out how Guru works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 2322 scale: '5' date\_modified: '2026-08-11' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Guru Reviews & Product Details Visit Website Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically. * * * Product Website Guru Seller [Guru](https://www.g2.com/sellers/guru) Discussions [Guru Community](https://www.g2.com/products/guru/discuss) Solution Type All-in-One Overview by Christine Richardson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/guru/pricing) ## Guru Integrations (14) What do users say about integrations? Verified by Guru [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Chrome OS ](https://www.g2.com/products/chrome-os/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NaVetor ](https://www.g2.com/products/navetor/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Notion ](https://www.g2.com/products/notion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SharePoint Integration ](https://www.g2.com/products/sharepoint-integration/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack Connector for Jira ](https://www.g2.com/products/slack-connector-for-jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Windows 11 ](https://www.g2.com/products/windows-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Flow ](https://www.g2.com/products/zoho-flow/reviews) Show More ![Chanchal B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chanchal B.") CB Chanchal B. Senior Software Engineer 12/25/2025 "Streamlined Onboarding and Instant Answers with Guru" 5/5 What do you like best about Guru? I find Guru really helpful in reducing repeat questions, which is a big time-saver. It also enables faster onboarding for new team members, which is great. What I like most about Guru is that it delivers instant answers within tools like Slack and the browser, making it very convenient to use. Additionally, the content verification feature ensures that information remains accurate, which is very important to me. I also appreciated the straightforward card creation process during the initial setup. Review collected by and hosted on G2.com. What do you dislike about Guru? I find the notifications and alerts lacking in some way, especially the verification and update reminders. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru to reduce repeat questions and enable faster onboarding. It delivers instant answers inside tools like Slack and ensures content verification, keeping information accurate. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Outsourcing/Offshoring](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Outsourcing/Offshoring") UO Verified User in Outsourcing/Offshoring Enterprise (\> 1000 emp.) 1/15/2025 "Intuitive and easy to use" 4.5/5 What do you like best about Guru? Guru is very easy to use, and only takes a short time for you to be familiar with it. Searching for Guru articles works like other search engines. Most of the necessary information can be located as long as you know the right keywords. Review collected by and hosted on G2.com. What do you dislike about Guru? Some of the information can't be found in Guru. Also, if you don't know the keywords to use, you might not be able to locate the correct Guru article. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru is a geat Knowledge Base. It can provide easy access to the information that you need to resolve cases. You can also add your most visited Guru articles to your favorites, so you can access them easier. Review collected by and hosted on G2.com. Show More 1/12/2026 Current UserValidated ReviewerSource: Organic ![Senya R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Senya R.") SR Senya R. 11/13/2025 "Effortless Knowledge Sharing with Guru" 5/5 What do you like best about Guru? I love how easy it is to use Guru for knowledge sharing within our technical support team. The platform made the initial setup a piece of cake, especially with the assistance of a supportive staff member who helped us understand how the tool could fit our needs. I particularly enjoy the ease of configuration and find the customization options straightforward, which allows us to tailor the tool to our specific requirements seamlessly. Furthermore, the support team is excellent, providing valuable assistance that enhances our experience with Guru. Review collected by and hosted on G2.com. What do you dislike about Guru? I find maintaining different folders within collections somewhat challenging. Additionally, moving cards from one collection to another is not as easy as I would like it to be. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru for knowledge sharing in my technical support team due to its ease of use and excellent support, simplifying configuration and customization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AY Annielyn Y. Call Center agent Consumer Services Enterprise (\> 1000 emp.) 10/20/2025 "Essential Knowledge Base with Robust AI Features" 4.5/5 What do you like best about Guru? I find Guru incredibly valuable as a knowledge base in my role as a customer service representative. It's my go-to place when I am unsure of the processes I need to follow, which makes navigating complex issues much easier. The most important and useful part of Guru is the new AI update. The Guru AI is very user-friendly. I appreciate that I can just type in my question, and the AI responds based on all available articles, saving me time and effort in searching for information. Additionally, the search box is a significant feature for me because that's where I can efficiently search for answers, enhancing my productivity. These functionalities encourage me to continue using Guru. Review collected by and hosted on G2.com. What do you dislike about Guru? I found the initial setup of Guru somewhat challenging. The difficulty arose from the fact that while all the information is available, it is not well-sorted. This lack of organization made it harder than expected to get started and might have delayed the effective use of the tool in my role. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru as my go-to knowledge base for quick solutions when I don't know what to do, benefiting from AI that provides answers from all available articles. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LY luc y. 4/3/2026 "Fast and Accurate Solution for Case Management" 5/5 What do you like best about Guru? I love that Guru is very fast and accurate, which makes accessing information for my cases efficient. It nicely organizes information by topic, which is incredibly helpful. The initial setup was very easy, which I appreciated. Review collected by and hosted on G2.com. What do you dislike about Guru? everything is ok Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru to get help with my cases, especially those involving multiple topics. It's fast and accurate, allowing me to access and organize information efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AS Abdulla S. 2/11/2026 "Instant Cruise Assistance with Accurate Info" 4.5/5 What do you like best about Guru? I appreciate that Guru provides the specific information I need, like giving me the exact customer care numbers when I ask, which is really helpful. I also like that Guru has new updates related to cruise information. It's great that it provides cruise and travel information in just a fraction of minutes, which is super convenient. Setting up Guru was easy, and these features make it really valuable to me. Review collected by and hosted on G2.com. What do you dislike about Guru? nothing Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? I use Guru to quickly get updated cruise information, including customer care numbers and essential details, saving me time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Claudia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudia S.") CS Claudia S. Customer support representative Enterprise (\> 1000 emp.) 7/25/2025 "Tool that is my go to to search and follow complex workflows." 4/5 What do you like best about Guru? It's easy to use, and if the cards have the keywords, the search for a specific card is very fast. It's the tool to go to when I need to search the correct workflow to ensure the best assistance possible while following the company's guidelines. Review collected by and hosted on G2.com. What do you dislike about Guru? When a workflow is complex and needs to have lots of steps to be checked, it would be better if other colors or font sizes were allowed, since sometimes important steps are easily missed with so much information. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru is where all the workflows are kept, so I use for every case I need to work, to ensure the guidelines are being followed and to also deliver the best service to our customers. Is there a common issue? Guru is the go-to see what could cause the issue and what can be offered to have the issue resolved. A case seems to need escalation? I can double-check if I can indeed escalate a case or if I can try other steps before that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alec Dominique I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alec Dominique I.") AI Alec Dominique I. Csr Enterprise (\> 1000 emp.) 3/15/2026 "Clear, Step-by-Step Process That Makes Work Easy" 5/5 What do you like best about Guru? The topic itself and on how we can process things, it is listed from all the steps needed. Review collected by and hosted on G2.com. What do you dislike about Guru? Needs specific name to search for some cases other than that none. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? All of my cases. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite GB Gabriela B. Support Advisor Mid-Market (51-1000 emp.) 7/23/2025 "Empowering Knowledge Sharing with Guru" 5/5 What do you like best about Guru? Guru offers an impressive array of benefits that can enhance your experience. One of the standout features is its ability to streamline information sharing, making it easier to access valuable insights when you need them. Additionally, the platform promotes collaboration, ensuring that you can work seamlessly with your team. Guru's user-friendly interface is another highlight, enabling you to navigate effortlessly and find what you're looking for. Ultimately, the focus on knowledge retention and easy accessibility makes Guru a fantastic tool for boosting productivity and efficiency in your daily tasks. Review collected by and hosted on G2.com. What do you dislike about Guru? While every tool has its areas for improvement, Guru presents a solid set of features that generally meet user needs. Some users may look for enhanced customization options to tailor the platform more closely to their specific workflows. Additionally, a few might appreciate more integrations with other tools they use regularly, as this could provide a more seamless experience. However, the overall strengths of Guru tend to outweigh these considerations, making it a valuable resource for many. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru addresses several key challenges that can arise in everyday work environments. By centralizing information, it helps ensure that you can easily access the knowledge you need without having to sift through multiple sources. This not only saves time but also enhances your productivity, allowing you to focus on your core tasks. Additionally, Guru fosters collaboration among team members, making it easier to share insights and updates in real-time. This collaborative spirit leads to better communication and a more informed team. Overall, by streamlining information access and encouraging teamwork, Guru significantly enhances your efficiency and effectiveness in your daily responsibilities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ari P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ari P.") AP Ari P. Senior Social Specialist Marketing and Advertising Small-Business (50 or fewer emp.) 1/9/2026 "Centralizes Knowledge, Easy Integration with Slack" 5/5 What do you like best about Guru? I like how complete the cards can get in Guru. They can be linked to other cards, allowing me to connect knowledge and make references to other topics. It's also easy to embed these cards in Slack to share with the team, making it convenient for reading and updating. Additionally, it's easy to add links to Google Docs. Review collected by and hosted on G2.com. What do you dislike about Guru? I don't like that users don't pay attention to the notifications or update/approval requests. Review collected by and hosted on G2.com. What problems is Guru solving and how is that benefiting you? Guru centralizes company knowledge, making it accessible for the team. I can connect and reference different topics by linking cards and share them on Slack for easy team updates. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Guru? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Guru ](https://www.g2.com/products/guru/discussions/new) ![Aditya T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya T.") AT Aditya Telidevara • Last activity almost 4 years ago Do we have any mobile app for Guru? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) CR Cecelia Rice • Last activity almost 4 years ago Can guru be interactive Walkthroughs. Video presentations, anything that allows me a visual 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/can-guru-be-interactive-walkthroughs-video-presentations-anything-that-allows-me-a-visual) [ View all Discussions ](https://www.g2.com/products/guru/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 12% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/guru/pricing) ## How much does Guru cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 33 purchases. Get Price Estimate Guru Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image") Confluence 4.1/5(4,368) [ Compare Now ](https://www.g2.com/compare/confluence-vs-guru) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_23f1df4a48002425b3574347f0ea5676/notion.png "Product Avatar Image") Notion 4.6/5(13,736) [ Compare Now ](https://www.g2.com/compare/guru-vs-notion) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a57c0e7654a97b82045187bac10fa8ed/bloomfire.png "Product Avatar Image") Bloomfire 4.6/5(514) [ Compare Now ](https://www.g2.com/compare/bloomfire-vs-guru) ##### ##### Guru Features Administration Database Management Integrations User, Role, and Access Management Compliance Policies and Controls Knowledge Pages Templates Versioning and Version History Knowledge Dissemination Page Analytics Knowledge Sharing Notifications [ View More Features ](https://www.g2.com/products/guru/features) ## Top-Rated Alternatives [ ![Notion](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Notion") Notion 4.6/5(13,736) ](https://www.g2.com/products/notion/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,685) ](https://www.g2.com/products/clickup/reviews) [ ![Bloomfire](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomfire") Bloomfire 4.6/5(514) ](https://www.g2.com/products/bloomfire/reviews) [ View All Alternatives ](https://www.g2.com/products/guru/competitors/alternatives) ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders) [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software)[Contact Center Knowledge Base](https://www.g2.com/categories/contact-center-knowledge-base)[AI IT Agents](https://www.g2.com/categories/ai-it-agents)[Insight Engines](https://www.g2.com/categories/insight-engines) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What do field service managers actually look for in FSM software when they are the ones using it day to day, not the people who bought it?](https://www.g2.com/discussions/what-do-field-service-managers-actually-look-for-in-fsm-software-when-they-are-the-ones-using-it-day-to-day-not-the-people-who-bought-it)[Top rated digital sign apps for retail use](https://www.g2.com/discussions/what-are-the-top-rated-digital-sign-apps-for-retail-use)[What are the most trustworthy encryption platforms based on comprehensive user reviews for strong incident response?](https://www.g2.com/discussions/what-are-the-most-trustworthy-encryption-platforms-based-on-comprehensive-user-reviews-for-strong-incident-response) [Popular VoIP platforms for corporate use](https://www.g2.com/discussions/popular-voip-platforms-for-corporate-use)[What are the highest rated Google Workspace project management tools for small teams needing email-to-task automation without training overhead?](https://www.g2.com/discussions/what-are-the-highest-rated-google-workspace-project-management-tools-for-small-teams-needing-email-to-task-automation-without-training-overhead)[Pros and Cons Details](https://www.g2.com/products/guru/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)