Flexibility and teams ownership. Keep it up Review collected by and hosted on G2.com.

More insights might help. Let's resolve together Review collected by and hosted on G2.com.

easy to use time-saving , feedback support Review collected by and hosted on G2.com.

slowness and sometimes facing refresh issues Review collected by and hosted on G2.com.

I've been utilizing GupShup's WhatsApp and SMS marketing tools for a while. Our Customer Success Manager, Stuti Dubey, has gone above and beyond to make our experience rewarding. GupShup has proven to be an excellent asset to our marketing efforts.

The Ultimate Marketing Solution: GupShup

Gupshup offers us a potent set of tools for SMS and WhatsApp marketing that have made it feasible for us to interact with our audience in ways we never imagined. The platform's ease of use, dependability, and flexibility make it simple to develop compelling campaigns that produce noteworthy outcomes.

Stuti Dubey, our committed Customer Success Manager, has provided us with constant support and direction throughout our time with GupShup, which is one of its notable qualities. To make sure that our campaigns are not only successful but also customized to meet our unique demands, Stuti has consistently gone above and beyond. Her knowledge and dedication to our achievement have been crucial in helping us accomplish our marketing objectives.

I will conclude by emphasizing GupShup as your top choice for WhatsApp and SMS marketing. The software has unrivaled capabilities, and Stuti Dubey's commitment to making sure you succeed is simply admirable. Not only have GupShup and Stuti Dubey met our expectations, but they have continually surpassed them. I appreciate your excellent service. Review collected by and hosted on G2.com.

- Reporting email should be more intuitive, dashboard-based

- Mobile app for quick review. Review collected by and hosted on G2.com.

Simple Interface and not too complicated Review collected by and hosted on G2.com.

Sometimes it takes a while to load the page Review collected by and hosted on G2.com.

Easy to integrate with your product and setup Review collected by and hosted on G2.com.

Nothing much, onboarding can be bit smoother Review collected by and hosted on G2.com.

We have been using Gupshup for quite some time now and our primary use case has been for SMS, RCS, & WhatsApp channel. There are a lot of players offering these services, but none come close to the quality, support, and the advanced capabilities gupshup has. The chatbot builder has been very instrumental in realizing the roi of WhatsApp & RCS channels. Our PoC is very responsive, and will cater to our queries/request with the utmost priority and makes sure that it get's closed asap. Review collected by and hosted on G2.com.

There are no major drawbacks as such in my experience. Review collected by and hosted on G2.com.

Support from the team is fantastic. Every time you need to run a large scale engagement or we need some innovative solution on Whatsapp they are always helpful.

We have very heavy Whatsapp outbound messages volume. The API to send message has sclaed really well. The Way we receive the callbacks are also very reliable.

The CSMs have been very proactive in making sure that all the latest features of WABA are accessed by us and slo used in a proper manner. Review collected by and hosted on G2.com.

Management of multiple business accounts Review collected by and hosted on G2.com.

The team is focused on technology and keeps updating the latest tech in their stack. The Chatbot based on LLM / AI and NLP is one of the best in the market. Also, the console for the Bot journey is pretty good at creating decision tree-based structured flows. The Account manager Dhruv has been supportive and informative about the integration procedures. Review collected by and hosted on G2.com.

Some of the developers/ engineering managers seem to be facing difficult with customizing the solutions as per the clients requirements. Review collected by and hosted on G2.com.

Gupshup is easy to configure and integrate with CRM and ERP platforms. I like how we can send out personalised bulk broadcasts to everyone in a single click. Review collected by and hosted on G2.com.

Gupshup does not a mobile interface and the enterprise plans are not economic Review collected by and hosted on G2.com.

Their Easy to use and user friendly dashboard is what I like most about the gupshup,and the support team is also great. Review collected by and hosted on G2.com.

the new Ui change it has brought is not that good Review collected by and hosted on G2.com.