It is pretty easy to use and can be learned by anyone Review collected by and hosted on G2.com.

It doesnr have option for addiitinal fields for comments or notes Review collected by and hosted on G2.com.

Easy to use and step by step in taking claims Review collected by and hosted on G2.com.

Documents could be better sorted and easier to attach to notes Review collected by and hosted on G2.com.

This software allows you to easily keep track of what tasks need to be completed for claims. Some of these tasks are automatically generated by the software and you can schedule/assign tasks for yourself as well. Review collected by and hosted on G2.com.

Sometimes the software didn't link well with the external correspondence system. Review collected by and hosted on G2.com.

Guidewire allows a great deal of customization, through their proprietary Gosu language which is similar to Java. It is used by many insurance companies and have a good track record. Review collected by and hosted on G2.com.

Their customer self-service portal in particular is not as mature as their other products. We had challenges with how they implemented versioning in the back end. The product could definitely use more User Experience analysis to improve usability and design. Review collected by and hosted on G2.com.

I absolutely find it very easy of use and explain. Review collected by and hosted on G2.com.

Think the graphics are a little boring. That's just me. Review collected by and hosted on G2.com.