Verified User in Insurance
II
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Best of both worlds"
5/5
What do you like best about Guidewire ClaimCenter?

You are given a core application that meets the needs of basic claim processing and have the ability to configure additional functionality to meet your specific business needs and processes. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Would like some more built-in work comp features and performance test that take into account the long tailed work comp claims that can have thousands of documents, transactions, and notes over the life of the claim. Review collected by and hosted on G2.com.

Pat T.
PT
Pat T.
Director : Claims Data
Enterprise (> 1000 emp.)
"Great platform that allows us to get data insights to the entire claim lifecycle."
5/5
What do you like best about Guidewire ClaimCenter?

Great platform that allows us to get data insights to the entire claim lifecycle. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Supervisor Team Tab needs updated to allow for insight to managing and balancing adjuster workloads. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"ClaimCenter for General Insurance Claims management"
5/5
What do you like best about Guidewire ClaimCenter?

ClaimCenter has been in use for a number of years to manage a large volume of claims across multiple lines of business.

We use Agile methods and have found the platform facilites a higher volume change.

There has been an increase in the number of integrations with internal and external services which greatly improves the flow of information in the claims lifecycle. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

We are looking forward to the evolution of the GW product. This will see key features being split out from the core product which will allow us to be even more Agile and make changes that do not require a full application deployment. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Flexible for Program Developers"
5/5
What do you like best about Guidewire ClaimCenter?

I really like how flexible the system is. There really hasn't been a business requirement we haven't been able to fullfill. This is a very configurable system which makes development easy. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Deciding on the best architecture to use to develop what you want is sometimes a challenge. With mutiple options possible it makes that decision making a little tougher. Review collected by and hosted on G2.com.

KW
Katelyn W.
Product Owner
Mid-Market (51-1000 emp.)
"New Claim Center Implementation"
4/5
What do you like best about Guidewire ClaimCenter?

Eliminated many manual processes. Gained efficiencies. Ease of use of navigating through screens and training users Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Some of the integrations have been very challenging to integrate and function Review collected by and hosted on G2.com.

SG
Sai G.
CIO
Mid-Market (51-1000 emp.)
"Claim center"
5/5
What do you like best about Guidewire ClaimCenter?

Scalable, Robust, Rukes based, Activity based Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Lack of insight into db performance to be able to use query paths to optimize indexes Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Claim center experience"
4/5
What do you like best about Guidewire ClaimCenter?

Having all of the information to review, access and make decisions in a one stop shop helps with making faster and more complete decision. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

How can we categorize information easier Review collected by and hosted on G2.com.

Verified User in Insurance
II
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Guidewire ClaimCenter"
5/5
What do you like best about Guidewire ClaimCenter?

Highly configurable and customizable to meet all business needs Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

Onpremise offering can be a little restrictive Review collected by and hosted on G2.com.

Verified User in Insurance
II
Verified User in Insurance
Enterprise (> 1000 emp.)
"We use claim center for all of our claim processing"
5/5
What do you like best about Guidewire ClaimCenter?

The automated processing of claims is very seamless. The integration to other systems very seamless and customizable. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

It is a great product for P&C insurance organization Review collected by and hosted on G2.com.

Verified User in Insurance
II
Verified User in Insurance
Enterprise (> 1000 emp.)
"standardizes claim handling and claim data"
4.5/5
What do you like best about Guidewire ClaimCenter?

UI represents data structures and data models. This is how users begin to understand the data world. Review collected by and hosted on G2.com.

What do you dislike about Guidewire ClaimCenter?

still contains a lot of manual steps and do. Review collected by and hosted on G2.com.