SR
Subbu Venkatraman R.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Simple, easy to use tool for all your Help/Product Videos"
5/5
What do you like best about Trainn?

Unilimted number of creators. We have onboarded our Entire Product, Pre sales ,Customer Support and implementaion team in the tool.

Simple, intutive interface. Powerful edit options. Product is adding lot of new features to meet our growing needs.

A wonderful support team who always help you quickly. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

For Marketing, We may have to rely on some other platform for running live webinar. Hope to see those Marketing focused features in a couple years in this tool. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great video recording application for building academy"
5/5
What do you like best about Trainn?

The interface is very easy to understand and also has the option to use the plugin to record videos instead of only accessing through the website. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

There's nothing as of now, if there's anything at all, will reach out then. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Excellent tool for user self training/ onboarding videos"
4.5/5
What do you like best about Trainn?

Easy to edit/ add slides. I didn't have to redo the whole video if something went wrong. Managing the collections and setting things up was easy as well. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

Sometimes rendering the final video takes time. Metrics could have been better. Review collected by and hosted on G2.com.

Karthikeyan M.
KM
Karthikeyan M.
Engineering Manager
Mid-Market (51-1000 emp.)
"Wonderful features and time saving!!!"
5/5
What do you like best about Trainn?

We have been using Trainn for almost two years; it's beneficial in creating videos to educate users about the features.

Academy is excellent for educating employees about the product. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

Nothing as such. Overall it's a great experience to use the product. Review collected by and hosted on G2.com.

Henry C.
HC
Henry C.
General Manager
Small-Business (50 or fewer emp.)
"Solid Functionality Matched by Excellent Support"
5/5
What do you like best about Trainn?

We needed a tool to easily create training and support videos in multiple languages despite our English-only support staff. Trainn's unique functionality for screen capture + video + closed captions + natural sounding text to speech was the perfect combination for our needs. Other vendors in the space did a solid job with 2 of 3 requirements, but not all four. Additionally, I can't say enough about their excellent support. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

We would like a few more options for the presentation design of the collections. They have made great strides to make it easier for us to create a platform walkthrough in English and then translate, but it might be easier with a more formalized "translate template" feature set. Review collected by and hosted on G2.com.

Sathya N.
SN
Sathya N.
Customer Success Lead
Computer Software
Mid-Market (51-1000 emp.)
"Seamless Experience in creating Videos"
4/5
What do you like best about Trainn?

The option to pick any snippet and add makes the platform easy. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

Sometimes the mapping of Voice with the context does not match until we add some unnecessary words to make the context larger. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Best tool for educating customers on how to use your software!"
5/5
What do you like best about Trainn?

Easy to start! Love the automatic snippings when we record a solution walkthrough. The voiceovers available in multi-languages also help us to bridge the gap with global customers. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

Please make the existing features on Trainn available for App walkthroughs! Review collected by and hosted on G2.com.

Vipul G.
VG
Vipul G.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Best help video creator app!"
5/5
What do you like best about Trainn?

very easy to use AI and super fast to add the audio for the recording. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

Faced difficulty to record video for MS Excel applications as it focusses more on web apps Review collected by and hosted on G2.com.

Mahesh R.
MR
Mahesh R.
Finance
Mid-Market (51-1000 emp.)
"Best L&D Tool"
4/5
What do you like best about Trainn?

Self learning tool and continuousknowledge upgradation tool Review collected by and hosted on G2.com.

What do you dislike about Trainn?

Needs improvement in reports generation as its time consuming and sometimes confusing. Review collected by and hosted on G2.com.

Sundar V.
SV
Sundar V.
Head of Product & Customer Success
Small-Business (50 or fewer emp.)
"Easiest tool to create onboarding and product videos."
5/5
What do you like best about Trainn?

Auto-Generated audio is the best feature! Not robotic and as natural as it can get.

Ability to exit an existing snippet and update a small block without needing to retake the video is a huge time saver.

The ability to use a snapshot/slides to update or insert snippets in between is super cool.

The team is super helpful when assistance is needed.

Hands down simpler than Loom and other video editing tools. Review collected by and hosted on G2.com.

What do you dislike about Trainn?

Advanced features like academy need a bit of hand-holding to start using. Hope it gets more intuitive as the product matures.

Screen recording on desktop vs Trainn extension has a different feature set and takes time to get used. Review collected by and hosted on G2.com.